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00:00:01
TestTEst
3 Plays9 days ago
TestTEst
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Transcript
Unexplained Message Confusion
00:00:00
Zencastr Support
maybe i'll do screen recording once you're about to leave and see if it happens again
00:00:05
Jeanette
you Yeah, because I did see a message, but it was so brief, I couldn't even like, it wasn't anything that I had to click on or respond to, it didn't stay on the screen. So I just saw a message, it was like something about stopping and i was like, oh, well, I guess it's saying like, don't leave.
00:00:20
Jeanette
Like that warning message that you get on, um well, sometimes guests get when they try to close a tab on Chrome.
00:00:25
Zencastr Support
oh
00:00:28
Jeanette
But then, When you wrote me, I was like, no, it must have said something about stopping and I didn't see it.
Design Concerns About Guest Controls
00:00:35
Jeanette
And I don't know why, i don't know why it would be designed like that. That would seem pretty bad because that means guests could stop recordings.
00:00:44
Zencastr Support
Let's see. Yeah. to it to to
00:00:50
Jeanette
I'm not sure what happened. I'm not sure what happened at all. so
00:00:58
Zencastr Support
to
00:01:06
Zencastr Support
yeah
00:01:12
Jeanette
I'm also thinking what else could it have because I have a red button at the bottom that's like and
00:01:20
Zencastr Support
how did you like get out of the page just
00:01:24
Jeanette
there's a red button at the bottom that's like hang up I guess I could even press it now but it's yeah it's it's I guess it looks like the same button
00:01:33
Zencastr Support
who
00:01:38
Jeanette
I don't use the iPhone app so often, so it looks like the same button that, hold on, I'm gonna take a screenshot now.
Sign-in Status Confusion
00:01:43
Jeanette
looks like the same button that the host has to get rid of ah or to end the call, but why would the guest have it?
00:01:53
Jeanette
And I'm not signed into my account, I don't think. Let me go to me go to admin and see if I was signed in for the last recording. I shouldn't have been because I intentionally signed out.
00:02:07
Jeanette
iPhone, unfinalized track test, show participants.
00:02:15
Jeanette
Okay, no, it says Jeanette and then it says Jeanette registered false. So yeah, so I'm signed out of the Zen support account so that doesn't have anything to do with it.
00:02:23
Zencastr Support
Mm-mm.
00:02:25
Jeanette
um Yeah, so I press the end button. I guess some people would like just close the app, but I guess some people would also just be like, bye and leave. So I'm really, I'm shocked.
00:02:37
Jeanette
So i'm going to do it again.
Testing End Call Functionality
00:02:38
Jeanette
i'm going to see what happens.
00:02:39
Zencastr Support
yeah
00:02:40
Jeanette
Um, so I'll tell you, I'm doing it right now. going to press end and it says, are you sure? let's see. Are you sure you want to leave? You may leave the room and background the app while we finish uploading your tracks.
00:02:53
Jeanette
Okay.
00:02:54
Zencastr Support
Mm-hmm.
00:02:55
Jeanette
Um, So I'm going to choose leave Giselle prepare whatever your screen recording is at this moment. so I'm going to click leave.