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Arctic Army Roll Call: The Razorback Full Kit Update!
639 Plays11 days ago
The guys welcome Lucas Strait, Black Strait, Jeff Sexton, and Nick Stewart back for another AARC episode! The guys take us all through the changed that have gone into the final production version of the Razorback Full Kit! Listen in as they take us through every feature and upgrade that went into this final production version which is now available at dealers!
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Transcript
Introduction and Arctic Army Roll Call
00:00:33
The SnowJobs Podcast
Here we go, Snow Jobs Nation. We are off and running with another episode of the Arctic Army Roll Call brought to you by Arctic Snow and Ice Products. As always, I'm Steve. You know who's with me.
00:00:50
The SnowJobs Podcast
Jeremy Lindstrom in the house. As always, what are we doing, brother? How are we?
00:00:55
RICK JAMES
We're doing really good. Really good.
00:00:57
The SnowJobs Podcast
yeah
00:00:57
RICK JAMES
How about you?
00:00:58
The SnowJobs Podcast
Good.
00:00:58
Arctic STEVE
Thank you.
00:00:58
The SnowJobs Podcast
Glad to be back doing these. a little bit of a layoff.
00:01:01
RICK JAMES
Yeah.
00:01:01
The SnowJobs Podcast
A little...
00:01:02
RICK JAMES
A little Arctic Army going on tonight.
00:01:02
The SnowJobs Podcast
These guys are busy.
00:01:04
RICK JAMES
Yeah.
00:01:04
The SnowJobs Podcast
Yeah, we got some ah got some hit big hitters in the house tonight, so we're just going to get right into it.
Razorback Full Kit: Anticipation and Excitement
00:01:10
The SnowJobs Podcast
Today, guys, we have the whole gang in the house with us, all right? We have Supreme Intergalactic Commander of Equipment and co-owner Lucas Strait.
00:01:18
The SnowJobs Podcast
We have the mad scientist of Snow Products and co-owner Blake Strait, the Zen master of the Arctic Factory, Jeff Sexton, and the mad scientist right-hand man and COO of Arctic Snow and Ice Products, Nick Stewart.
00:01:29
Arctic STEVE
course, I'm going be exploring the.
00:01:32
The SnowJobs Podcast
right, we also can't forget the man behind the scenes that made sure all of this went off without a hitch tonight ah for these episodes. The chief marketing officer and co-owner, Spencer Strait, got all these boys to sit down, got them fed, ah got them some libations, it looks like.
00:01:48
Arctic STEVE
about. So I'm going be talking about. So I'm going be talking about. talking about.
00:01:48
The SnowJobs Podcast
These guys are ah little'll ah feeling in a little no pain here, so this this should be fun.
00:01:55
The SnowJobs Podcast
But the gang is all here tonight with us, and they're here to give us the full inside information regarding the final production version for now.
00:01:56
RICK JAMES
Yeah.
00:02:03
The SnowJobs Podcast
If you know Arctic, that's for now. Probably lasts for another 24 hours or so. But the final production version of the Razorback
R&D Insights from Blake Strait
00:02:10
The SnowJobs Podcast
full kit.
00:02:10
Arctic STEVE
Thank you.
00:02:11
The SnowJobs Podcast
right If you guys are an equipment nerd, and let's face it, all of us snow guys are our equipment nerds. We we all are. there's There's a lot of great options for truck plows out there, but the Razorback has got to be the most anticipated, like eagerly anticipated by snow guys truck plow to ever be released. Right, Jay?
00:02:28
RICK JAMES
Yeah, definitely. I love that thing. Thing is badass. Makes your pickup into a loader is what I tell everybody. Yep,
00:02:35
The SnowJobs Podcast
Yeah, I have not been able to use mine yet. ah they The snow is very afraid of any Arctic. So as soon as the crate got here, it killed all our snow last year. So I am eagerly looking to get that thing some action this year.
00:02:49
The SnowJobs Podcast
So, yeah, it's...
00:02:49
RICK JAMES
it's coming soon.
00:02:50
The SnowJobs Podcast
ah
00:02:51
RICK JAMES
coming soon.
00:02:51
The SnowJobs Podcast
coming soon man before we know it but uh yeah the guys are all here with us they all play different parts in the whole Razorback chain so they're going to take us through updates changes that they've made along the line the evolution of this product and yeah we'll just get into it so guys welcome back you know the lot of guys want to hear this everybody's been asking so uh who wants to start us off tell us about what's new with the Razorback nobody
00:03:13
Arctic STEVE
I'll start this off.
00:03:14
RICK JAMES
Oh.
00:03:15
Arctic STEVE
There he goes.
00:03:17
Arctic STEVE
Good job, Blake. Good job. I got the cue. um So the main things that really – the R&D program was pretty useful.
00:03:17
RICK JAMES
ah
00:03:28
Arctic STEVE
um I think we're going up doing it for a lot of things in our company coming down the pipeline because we learned from almost cradle to grave how our product should be – invented, tested, how it gets to the customer. How do you ship it? How do they see it?
00:03:45
Arctic STEVE
What do they interact with? How do they work on it? Everything. We get to see that process before it's very
Innovative Features and User Feedback
00:03:50
Arctic STEVE
released. And then we get to go through multiple changes, revision changes during that process.
00:03:55
Arctic STEVE
So I've said it a few times, but we went through three revision changes just in the R&D process alone, which meant when we hit production, we're on revision four.
00:04:03
The SnowJobs Podcast
Mm-hmm.
00:04:05
Arctic STEVE
Usually You're somewhere around revision one or two going in production, right? So we are going to make um changes pretty quickly and adapt to it.
00:04:10
The SnowJobs Podcast
right
00:04:10
RICK JAMES
Yes.
00:04:14
Arctic STEVE
You know, those customers those people we consider customers, so we want to make them happy. But they also understood that they were using something for research and development and that we could request changes or things of them. So that that whole process was awesome.
00:04:27
Arctic STEVE
We had three, I'd say, main things that we've changed with the plow. um And it's it's all pretty low grade. It's nothing crazy, right? But what we learned is we people want adjustable headlight height, like really bad, I guess.
00:04:42
The SnowJobs Podcast
Okay. Yep.
00:04:43
Arctic STEVE
Yeah, that was controversial. so So we gave them the ability to adjust the headlights up and down, like the actual rack where it sits so it can fit on your truck where you want it.
00:04:51
The SnowJobs Podcast
yep
00:04:53
Arctic STEVE
Some people don't like seeing the headlights at all. Some people do. We gave what I call like a short chaining locking pin. So we don't have a chain. We have a lift cylinder, but we didn't see any failures, ah any hydraulic failures at all or cylinder failures, but it's probably going to happen someday.
00:05:10
Arctic STEVE
And, you know, back in the day when I had a Western, if you have an issue, you run the plow of a pile, you short chain it, you could take it home, right?
00:05:18
The SnowJobs Podcast
Yep. Jack it up.
00:05:19
Arctic STEVE
We didn't have that ability with the R&D plows, so we came up with a system that you could do the same thing. you could run the plow up a pile all the way, and then you could take two ah just half-inch pins and run them into these holes on the A-frame. It locks the plow in place.
00:05:35
The SnowJobs Podcast
All right.
00:05:36
Arctic STEVE
So that was something we came up with.
00:05:37
RICK JAMES
A slick.
00:05:39
Arctic STEVE
And then the trip edges, the weld mitts that hold the wing trip edges. We tried doing something new. Of course, backfired. and fact
Weight Management and Truck Compatibility
00:05:50
Arctic STEVE
You don't learn if you don't try.
00:05:50
The SnowJobs Podcast
That's it.
00:05:51
Arctic STEVE
I thought it'd be cool.
00:05:51
The SnowJobs Podcast
and
00:05:52
Arctic STEVE
Didn't work, but it ended up. The way that we would hold attention on these trip edge weldments, if you look at like the snow wing or the Razorback retrofit, it's like four vertical bars that you see on this weldment. And that is what the spring is pushing up against. That keeps the cutting edge on the wing vertical.
00:06:14
Arctic STEVE
Yeah. We tried doing like a sheet metal design that's all flat, kind of hid the hinges, made it look better. But it actually, as soon as you stacked into snow, it would shove it into that area and then it would get stuck with snow.
00:06:25
Arctic STEVE
And then people are trying to get unstuck and they're bending it and stuff. So we moved away from that, went back to what works. And in a nutshell, that's the main three changes we got from the Razorback R&D program.
00:06:38
The SnowJobs Podcast
Very cool.
00:06:39
Arctic STEVE
Other than just talking to guys, Just little stuff here and there, what worked, what didn't, what they liked, um what they didn't like, what we'd be able to change, what we wouldn't be able to change. um But I'd say overall, um we have a product that's rolling out the door now that's pretty pretty intensively developed. I mean,
00:06:58
Arctic STEVE
Will there be probably rolling changes in that as we find stuff? I mean, yeah, you're taking a group size that was 22 plows across the country, and now we're going to do several, several hundred in this season. So we're probably going to run it something.
00:07:09
RICK JAMES
So
00:07:10
The SnowJobs Podcast
Sure. Absolutely.
00:07:11
Arctic STEVE
and i talk about this a lot.
00:07:11
RICK JAMES
right
00:07:12
Arctic STEVE
A group size of 20 gives you like a 5% failure rate. That's the highest failure rate I'm going to see, right? So I'm going to be able to catch a lot more now.
00:07:23
The SnowJobs Podcast
Cool.
00:07:23
RICK JAMES
so
00:07:24
The SnowJobs Podcast
I'd say that should be a snow guy t-shirt though. I thought it'd be cool. It didn't work. yeah
00:07:29
RICK JAMES
but yeah
00:07:30
Arctic STEVE
Tried something new.
00:07:32
Arctic STEVE
Didn't work.
00:07:32
The SnowJobs Podcast
That's it.
00:07:33
The SnowJobs Podcast
That's perfect. I love that.
00:07:34
Arctic STEVE
Blake was pretty famous around town for driving with his plow on his truck. The first R&D unit that Blake put together. He drove around all summer long. um Was it last year? the year All last year. i was the guy in July that had the plow on my truck driving around.
00:07:52
RICK JAMES
One of those guys.
00:07:52
Arctic STEVE
You can't stop at a single gas station without someone coming up to you going, oh, you you gonna find someeler on Yokes are pretty consistent, but Blake spent a lot of time with it on his truck and spent a lot of time stress testing the plow and a lot of changes that went into that plow before the R&D program solved a lot of the issues that we probably would have seen in that R&D program. So that's what we do.
00:08:20
Arctic STEVE
We're snow guys. We go out, we push it, we test it, and then we make sure it's ready for the market.
00:08:24
Arctic STEVE
Yeah, that first plow didn't even see snow. It probably showed us a lot of the main changes that we made before making all the R&D plows. So the very first one was ah instrumental.
00:08:25
The SnowJobs Podcast
Let me
00:08:36
The SnowJobs Podcast
let me ask you guys a question.
00:08:36
RICK JAMES
Is that that green one?
00:08:37
The SnowJobs Podcast
So you had 20. Sorry, Jake. Go ahead. What the green one?
00:08:40
RICK JAMES
I said, is that the green one laying in the backyard there?
00:08:42
Arctic STEVE
No, it's the one that's one that was on my truck in the summer.
00:08:44
RICK JAMES
Oh.
00:08:46
Arctic STEVE
and he actually kept using it all winter long in plow, I'm correct, right?
00:08:47
RICK JAMES
Okay. Okay.
00:08:50
Arctic STEVE
Didn't he have that on him when he went down to Indy? I don't know. Because anytime we made a change, I tried to use the change. It kind of evolved. Yeah. It was kind like an evolving dinosaur.
00:09:00
Arctic STEVE
If you were at a Quip Expo last year, that was the bomb. My truck, it already was all beat up and rusted, even though it was all...
00:09:06
The SnowJobs Podcast
Gotcha. gotcha
00:09:07
RICK JAMES
Yep. Yep. no
00:09:08
Arctic STEVE
That was the one. I don't know if it saw much snow.
Pro Balance System Explained
00:09:10
Arctic STEVE
I know you changed the A-frame on that or two times. Several times. And then you changed some other stuff. But if I recall, when we went down to Indy to plow with Good and Ground, you had that on your truck. I might have. Yeah.
00:09:21
Arctic STEVE
Yeah. So... that was one of the guys that tested his plow um evidently in Indy got 16 inch storm cooked up, a record storm for them for you know quite a while.
00:09:32
Arctic STEVE
And we we built five plows for our trucks and his. He came and got it installed a few days before the storm, ended up using it for over, I want to say over four days. and he had not had a plow on truck for over 12 years, if I remember correctly.
00:09:50
The SnowJobs Podcast
That's awesome.
00:09:51
Arctic STEVE
setting he just i can't justify bomb my truck So I'm too busy running the crews and running the guys, but he said, having that pile on my truck saved my ass.
00:09:57
RICK JAMES
Yep.
00:09:59
Arctic STEVE
And i will tell you right now, moving forward, i will 100% have this pile on my truck moving forward and any other plows I put on a truck will without a doubt be a Razorback.
00:10:09
Arctic STEVE
So on it was a great, great thing to hear, but all the work in, especially being Blake, hearing that from Dave, I thought meant a lot to him.
00:10:10
The SnowJobs Podcast
that's awesome
00:10:19
Arctic STEVE
So, yeah.
00:10:20
The SnowJobs Podcast
and Absolutely. Let me ask you guys a question. So you guys are obviously, you know, you're snow guys first, you know, you have, you are a self-performing snow company. How much, when you're doing R and d like that, you said you had 22 Razorbacks out there for R and D purposes.
00:10:34
The SnowJobs Podcast
How many, how much feedback comes from your side and how much feedback comes from the 22 outside users get like percentage wise, do you think, or do you even know?
00:10:45
Arctic STEVE
Usually it's all internal.
00:10:47
The SnowJobs Podcast
Okay. Okay.
00:10:48
Arctic STEVE
This was the, I'd say really the second project. We had a double down project. We talked about that. This was like our first real outreach project where we relied a lot on outside people.
00:11:00
The SnowJobs Podcast
Cool. All right. Yep.
00:11:01
Arctic STEVE
Yeah, I mean, percentage wise, I think it's hard to put a number on. But you we had a, if you guys have heard of Discord before, we had a Discord server where everyone could upload images, videos, any sort of input like that.
00:11:08
The SnowJobs Podcast
yep
00:11:14
Arctic STEVE
So i think giving them a central kind of community hub to give the feedback in was really helpful. Number wise, I don't know, maybe like 30 to 40% came from the outside guys.
00:11:24
The SnowJobs Podcast
okay
00:11:25
Arctic STEVE
But I mean, all of it was valuable. it was It was great to have that resource.
00:11:29
The SnowJobs Podcast
Did you guys have anything come from like an outside the family user that like was like, oh shit, we, you know, we didn't find that ourselves.
00:11:31
RICK JAMES
Yeah.
00:11:36
The SnowJobs Podcast
Like that's really, that's a great, that's a great catch. Oh, we'll comment.
00:11:40
Arctic STEVE
I mean,
00:11:41
RICK JAMES
but
00:11:45
Arctic STEVE
that's um that's hard to put on the spot, but there was a lot of stuff that was reinforced by the community.
00:11:49
The SnowJobs Podcast
Gotcha.
00:11:49
Arctic STEVE
you know or Or someone would say, hey, this might be a problem, then everyone would start looking for it.
00:11:55
The SnowJobs Podcast
Okay.
00:11:55
Arctic STEVE
right and yeah It might be a bad thing because people might try to turn it into a problem, but the Arctic product is a premium product. So if you can turn it into a problem, we want to engineer our way around it.
00:12:06
The SnowJobs Podcast
Absolutely. Love it. That's awesome.
00:12:09
RICK JAMES
How about one question I get asked a lot. A lot of guys love the Razorback that I, you know, they want to get one or they've seen and say it's works great. But a lot of, a lot of the the biggest question I've heard from a lot of people is the weight.
00:12:22
RICK JAMES
How much is the weight and what's the big deal about it? I mean,
00:12:26
Arctic STEVE
So just to kind of put it in perspective for guys
Manufacturing Challenges and Innovations
00:12:30
Arctic STEVE
to understand, we weighed the Razorback and it comes in at the same as a nine and a half foot V plow with wings on it and the snow deflector.
00:12:38
The SnowJobs Podcast
Okay. Yep.
00:12:39
Arctic STEVE
Our plow actually comes with a snow deflector and both snow guides. So we include that weight. in our in our figure where the other manufacturers will give you the weight of the base plow, but will not tell you what that plow will weigh when you put wings on it, snow deflectors, and curb guards, and snow guides like that.
00:12:56
The SnowJobs Podcast
yep
00:12:57
Arctic STEVE
Yeah, our weight, I think it's around 1,280 pounds.
00:13:02
RICK JAMES
Okay.
00:13:02
Arctic STEVE
And that is the plow, like as it's running, you took it off a truck, we weighed it on a crane, right?
00:13:03
The SnowJobs Podcast
good
00:13:08
Arctic STEVE
So that's the entire plow, probably with dirt stuck to it.
00:13:08
The SnowJobs Podcast
Gotcha.
00:13:09
RICK JAMES
Yep.
00:13:11
Arctic STEVE
So... um
00:13:13
RICK JAMES
Yeah, that's what I've been telling most guys is around 1250 that I've talked to just so.
00:13:16
Arctic STEVE
yep Yep.
00:13:19
The SnowJobs Podcast
Yeah. I mean, ah and hardcore metal plus guys loved this plow last year too.
00:13:19
Arctic STEVE
Yeah.
00:13:24
Arctic STEVE
see
00:13:25
The SnowJobs Podcast
That was, that was good to say.
00:13:26
RICK JAMES
Yeah.
00:13:26
Arctic STEVE
Yeah.
00:13:27
The SnowJobs Podcast
Arctic steam.
00:13:28
The SnowJobs Podcast
Yeah.
00:13:29
Arctic STEVE
but You know, one of the, one of the questions we get regarding the weight, just outside of talking about the actual
00:13:31
The SnowJobs Podcast
Can't say enough about it.
00:13:37
Arctic STEVE
the figure itself is well what is that going to be 350 or 450 truck? And what we tell people is so long as you have a modern truck within the last six years, or actually dating back to 2011 when snowplow prep packages came out from the manufacturers,
00:13:46
The SnowJobs Podcast
Yep.
00:13:53
The SnowJobs Podcast
yep
00:13:53
Arctic STEVE
lot of people are complaining that if you put a plow on your truck, your warranty got voided. So manufacturers listened and they came out with a snow plow prep package that actually gave you a higher GBW in the front. So guys that have, you know, twenty five hundred a 2500, a 250, gas or diesel, so long as your truck has the factory snow plow prep package or you put the parts on from the manufacturer on your truck,
00:14:16
Arctic STEVE
your truck is able to handle Razorback. Because you guys, we all seen them going down the road, guys are driving 250s with nine and a half foot V plows with wings. and snowfleors curve guards extra stormfleors everything and they've been doing fine for over 10 years.
00:14:26
RICK JAMES
yeah
00:14:32
Arctic STEVE
So that's kind of what we just tell people is it's really just if you have a snow pile prep package and use obviously, you know, ballast in the back, which is recommended from all manufacturers that you run ballast the front end of your truck isn't overweight, then you're good to go.
00:14:32
The SnowJobs Podcast
and
00:14:49
The SnowJobs Podcast
That was my next question, actually.
00:14:49
RICK JAMES
And you guys sell that.
00:14:51
The SnowJobs Podcast
Yeah, go ahead, Jake.
00:14:51
RICK JAMES
Yeah.
00:14:51
The SnowJobs Podcast
Take it.
00:14:52
RICK JAMES
And you guys sell a package, right? A ballast package if you want to buy from you guys. It's pretty slick looking, isn't it?
00:14:56
Arctic STEVE
yeah Yeah, we have the weight kit. Yeah, um Arctic Pro Balance. Yeah, Arctic Pro Balance, and that gives you adjustable weight up to 900 pounds in the hitch. It just perfectly conor right counterbalances the plow.
00:15:05
The SnowJobs Podcast
Mm-hmm.
00:15:09
Arctic STEVE
um You have to use all that weight, right? It depends on your truck, GVW, what else you got in it. If you even need counterweight, Yeah. um Yeah. Some guys run spreaders, but a lot of guys, depending on the region, you can't have salt in your spreader all the time. You know, guys on the East coast or, you know, in Southern Illinois might get away with having salt in their spreader while they're plowing because they're getting snow at 30, 32 degrees. It's not goingnna freeze.
00:15:32
Arctic STEVE
Right. But up here in Chicago in the later part of our winter, Guys up by you, Jeremy, up by you, Steve. When it starts getting cold, you can't have salt in your spreader. It's going freeze. i mean, I know a lot of guys do a lot to try to keep it from freezing, but at the end of the day, it can freeze but if it takes long enough and then you're in a really bad position. So we came up with Pro Balance to be able to...
00:15:55
Arctic STEVE
essentially get around that problem to where a guy can drive plow and then take the weights off after moving two pins. The plates only weigh 25 pounds. So it takes literally a couple minutes to pull two pins, put the plates on a pallet or wherever you want them, load the truck with salt, and then go do your thing and you're good to go.
00:16:11
Arctic STEVE
When you're done salting, you just throw the plates back on. You don't need a machine to load it. You don't need you know a hoist lift or anything like that.
00:16:19
The SnowJobs Podcast
That's great. Do you guys have a recommendation on how much weight or is that like truck dependent?
00:16:20
RICK JAMES
and it's
00:16:24
Arctic STEVE
We just say truck dependent, you know, our trucks we had on scales and, you know, I came up with a calculator to type in wheelbase, approximate weight, this, that, you know, where the plow is, you could tell you how many pounds put back there.
00:16:26
The SnowJobs Podcast
Okay.
00:16:38
Arctic STEVE
But most of the time we just, most of the time we ended up just slapping in most of plates and then the rest of the space my bed is filled with tools and spare parts.
00:16:38
RICK JAMES
Engineer stuff.
00:16:48
Arctic STEVE
So it's just the rest the work.
00:16:49
The SnowJobs Podcast
Gotcha. Very cool.
00:16:52
RICK JAMES
Yeah.
00:16:53
The SnowJobs Podcast
That's awesome.
00:16:53
RICK JAMES
And we've seen that weight kit. What's called again, Lucas? the po What do you call it?
00:16:57
The SnowJobs Podcast
Pro balance.
00:16:59
Arctic STEVE
Pro balance, Arctic pro balance.
00:17:00
RICK JAMES
Drill balance. We've seen it.
00:17:01
Arctic STEVE
let
00:17:02
RICK JAMES
I think it's it's pretty, I mean, it looks good on the truck. It's kind of hides underneath the truck, right? Remember, right? Kind of.
00:17:08
Arctic STEVE
Yeah. They're, they're height adjustable, right?
00:17:09
RICK JAMES
Yeah. Yeah.
00:17:10
Arctic STEVE
Yeah. It's got three heights. Uh, thank you to my brother for having a full size 35 inch mud tire spare. a So we have to fit around all our trucks.
00:17:18
RICK JAMES
yeah
00:17:20
Arctic STEVE
So yeah, it fits his truck, fits a standard truck. Um, you get raised lower it based on your ride height. Uh, I think of it as like a CrossFit workout, you know, just a few minutes, you could move 900 pounds, get the workout in for the day.
00:17:36
Arctic STEVE
It's not that bad.
00:17:38
The SnowJobs Podcast
Do you guys recommend the ProBalance or it's up it's operator choice, basically?
00:17:38
RICK JAMES
Peace.
00:17:43
Arctic STEVE
It really comes down to the application.
00:17:45
Arctic STEVE
yeah not everyone's running ah spreader in the back of their truck. And again, even if you are, you're kind of limited by region and time of year, if you can have salt in that or not.
00:17:46
The SnowJobs Podcast
Okay.
00:17:54
The SnowJobs Podcast
Sure.
00:17:55
Arctic STEVE
So I recommend having ballast. It doesn't necessarily have to be our ballast.
00:18:01
Arctic STEVE
We just want make something that worked well for us and was convenient to unload and load off of a truck. But it's 100% necessary to have of a certain amount ballast in a truck based on the wheelbase, the GBWR rating, and...
00:18:01
The SnowJobs Podcast
Gotcha.
00:18:19
Arctic STEVE
what else you might have in the truck. You know, some guys have slipped tanks in them with a hundred gallons of diesels and tools and whatnot. Um, if you just get a truck, get in a truck and put a plow in the front of it, any truck, any plow, or your front end is overweight.
00:18:31
Arctic STEVE
So you're just driving around in a regular cab long bed, a plow on the front you got nothing in the bed your axle is severely overweight um i don't think it's really something that's on the radar for dot at this point in time can that change in the future yes but ballast is not really a i don't need it it's it's really required and if you don't want to wear out the front end of your truck prematurely um would highly recommend having ballast yeah
00:18:31
The SnowJobs Podcast
Absolutely.
00:18:54
The SnowJobs Podcast
you
00:18:58
The SnowJobs Podcast
absolutely
00:18:59
Arctic STEVE
It's great if it's Arctic Pro balance, but, you know, at the end of the day, guys got to do what they got to do. Yeah. I mean, on the topic of ballast, I did the math on one of our trucks. And if I put a 600-pound plow on the front, I
Durability and User-Centric Design
00:19:10
Arctic STEVE
over-weighted my front axle.
00:19:12
RICK JAMES
All right.
00:19:13
Arctic STEVE
600 pounds.
00:19:13
Arctic STEVE
That's – you're going to hit – any plow is going to hit 600 pounds, right?
00:19:13
The SnowJobs Podcast
which is pretty much any plow.
00:19:17
The SnowJobs Podcast
ah Exactly. Yeah, you got to.
00:19:19
Arctic STEVE
I mean, you look – a Western wideout is almost 1,100 pounds, or it's 1,140 wideout axle.
00:19:19
RICK JAMES
right
00:19:23
The SnowJobs Podcast
Yep. and and MVP three is over a thousand. So, yeah.
00:19:27
Arctic STEVE
Yeah, so – and that's just then that's a 2,500, right? um So I think what happened – a lot of the videos came about a couple years ago with Razorback with the red weight kit that we had in the hitch, and it highlighted the fact that we had ballast.
00:19:44
Arctic STEVE
And I think people took that negatively thinking, oh, it's required.
00:19:44
The SnowJobs Podcast
Gotcha.
00:19:48
Arctic STEVE
I think people really have to understand that you kind of need balance for everything.
00:19:49
RICK JAMES
Yep. Mm-hmm.
00:19:51
Arctic STEVE
Yeah.
00:19:52
The SnowJobs Podcast
hu
00:19:53
Arctic STEVE
Actually, we weren't even intending to sell the kit back then. We just needed it. I have an engineering truck. I have a bed full of tools and spare parts. I could pretty much replace the plow. I need to also have more ballast than that, right?
00:20:06
Arctic STEVE
ah So that's why we made it. But it really highlighted the fact that we had counterweight, and I think people took it negatively.
00:20:11
The SnowJobs Podcast
Gotcha.
00:20:12
Arctic STEVE
Cause you're, you look at any man, any plow they're going to need, they're going to require and recommend a ballast.
00:20:13
The SnowJobs Podcast
That's fair.
00:20:18
Arctic STEVE
Yeah.
00:20:18
The SnowJobs Podcast
Mm-hmm.
00:20:18
Arctic STEVE
It's in the, no, no.
00:20:18
RICK JAMES
Nobody reads the book.
00:20:19
RICK JAMES
Nobody reads the book.
00:20:20
Arctic STEVE
Yeah, exactly. Right. This is sorry, Lucas. The benefit, the major benefit of having the weight in the hitch is the further you get from the front axle, the weight will magnify the amount of leverage placed on that truck from the fulcrum point, which becomes your rear axle.
00:20:37
Arctic STEVE
So 500 pounds in the front of the bed of the truck will take a lot, less weight off your front axle if it it probably loaded, but let's just say between your axles, 500 pounds between the axles and the rear, it's going take a lot less weight off your front end than 500 pounds in the hitch.
00:20:52
The SnowJobs Podcast
Behind the, yep.
00:20:52
Arctic STEVE
And we wanted to still be able to utilize the bed of the truck without going over the max allowed GVW of the truck, yeah but maximize the weight in the hitch.
00:21:04
Arctic STEVE
And that allowed us to um to do that.
00:21:08
The SnowJobs Podcast
That's awesome. Love it. Great idea.
00:21:09
Arctic STEVE
Yeah, we were surprised that actually my first response was like, hey, let's go buy something that will do this. Like for sure someone has made this so far. I mean, you think of weight kits for skid steers, tractors. ah Even my Toro lawnmower has a adjustable weight kit.
00:21:24
Arctic STEVE
Like it exists.
00:21:25
The SnowJobs Podcast
ah
00:21:25
Arctic STEVE
It's out there.
00:21:26
Arctic STEVE
but no No one had it at all. So we did the Arctic thing and invented it
00:21:26
The SnowJobs Podcast
yep
00:21:29
RICK JAMES
yeah.
00:21:30
The SnowJobs Podcast
there you go saw a need that was it i love it i love it so yeah jeff's been hiding back there he's been a little quiet uh does he he want to talk about the factory end of the uh razorback and how many of these are going to be produced and what a pain in the butt it is for him he's all i think we all got from the last episode jeff is horribly overworked i think that's what we the takeaway was
00:21:31
RICK JAMES
yeah
00:21:33
Arctic STEVE
Yeah.
00:21:47
Arctic STEVE
Yeah.
00:21:51
Arctic STEVE
That's a guarantee. I will start with, you know, that whole entire R&D thing. um It's not just on the plow itself. I mean, we're daily inside the factory R&Ding for the Razorback line and making things happen and making things better in the process, even better, right? So it's definitely been a um an adventure, I'm going to say today. Yeah. For the last um six months, you know, since we got this product line actually taking root and out and outton making it happen. So pushing out, what, 10 a day?
00:22:25
Arctic STEVE
Yeah, anywhere we're spaded and done.
00:22:26
The SnowJobs Podcast
wow
00:22:26
RICK JAMES
um
00:22:27
Arctic STEVE
Yeah, Creighton, five to ten a day. Depends on the day. Depends on the supply parts. um we Speaking of progress, we're almost halfway through our orders as of today, crated.
00:22:42
Arctic STEVE
um ah we're We've been kicking ass, honestly. This is the earliest that we've gotten a new blue release product to dealers. Something we struggle with sometimes.
00:22:53
Arctic STEVE
But we've done a great job giving our dealers a complete package, I think, this year and getting into it early. Now, when this market that we're entering, which is truck plows, I guess you can never be early as enough is what we're learning.
00:23:06
The SnowJobs Podcast
Yep. yep
00:23:07
Arctic STEVE
So even event August delivery to dealers is kind of late. So we're adjusting to that. You know, we're working with our customers. But yeah, production's been, like Jeff was saying, R&D, right? Yeah.
00:23:19
Arctic STEVE
I make one of something, that's awesome. I make 20 of something, that's awesome. Okay, now I got to make 500 or something. And you start to really find so some bottlenecks in your facility or some weak points or where something as simple as a fucking software update to your laser.
00:23:38
Arctic STEVE
Your laser can completely stop your operation for a week. So you learn a lot of stuff that you think you've seen at all. ah But no, yeah. Yeah, might I add that the software update is not optional and cannot be postponed.
00:23:50
Arctic STEVE
Yeah. But some in Germany decide, oh, it's nighttime.
00:23:52
RICK JAMES
Oh.
00:23:53
The SnowJobs Podcast
ah
00:23:56
Arctic STEVE
They're definitely not using their laser. Let's just force update it. And then so when they come in the next morning, nothing cuts right. That's how we get um go get notified when the parts are cut off.
00:24:02
The SnowJobs Podcast
oh
00:24:03
RICK JAMES
oh
00:24:05
Arctic STEVE
Yeah.
00:24:06
The SnowJobs Podcast
It's not like the iPhone where it tells you, you know, you have an update available and you just keep ignoring it for three weeks.
00:24:11
Arctic STEVE
Yeah, no, they don't do that. That would be nice, though. But... cause Germans.
00:24:15
Arctic STEVE
So, well, it is like an iPhone where it tries to kill itself all the time.
00:24:15
The SnowJobs Podcast
ah
00:24:19
The SnowJobs Podcast
ah
00:24:19
Arctic STEVE
you know it's yeah It's kind of like a toddler that never grows up.
00:24:22
RICK JAMES
Yeah.
00:24:23
Arctic STEVE
It just, it's just an condition
00:24:25
The SnowJobs Podcast
So when you guys have this assembly line in place to build these out and you do make little changes here and there, how big of a tooling is that to get the line, you know, basically retooled for the changes?
00:24:37
The SnowJobs Podcast
How big of a problem is that?
00:24:39
Arctic STEVE
Don't change the tooling. No matter how small you think it is, it's enormous.
00:24:40
The SnowJobs Podcast
Yeah.
00:24:44
The SnowJobs Podcast
yeah
00:24:45
Arctic STEVE
We've had ah good old free labor over here. My brother has been helping training the main assembly team. ah He's been great, and he's had some what would seem like simple ideas to fix a couple manufacturing process issues that we've had.
Dealer Network and Customer Support
00:25:00
Arctic STEVE
But something as simple as changing where you buy a nut from or the type nut you buy throws a lot of shit off.
00:25:06
The SnowJobs Podcast
I bet.
00:25:06
Arctic STEVE
I got a different socket size now. I got a different torque spec. I have 2000 nuts. i have to return to supplier and ask him very politely to take them. I need to go get 2000 more from somewhere else.
00:25:17
Arctic STEVE
they And that's just one little thing.
00:25:18
The SnowJobs Podcast
Wow.
00:25:20
Arctic STEVE
Someone thinks, well, let's just swap out something. Let's fair. if ah close If that hardware wasn't failing when it shouldn't fail because we're far under the torque spec, we wouldn't be changing the hardware.
00:25:32
Arctic STEVE
Yeah. So that's the major delay. So, yeah, we're going a new route. So when you politely ask them to take their stuff back, remind them of why we're actually doing Yeah, we have some some brand new boxes of bolts that have been red tagged.
00:25:38
RICK JAMES
Hmm.
00:25:46
Arctic STEVE
or nuts, but just little stuff like that.
00:25:46
The SnowJobs Podcast
got
00:25:47
RICK JAMES
but
00:25:49
Arctic STEVE
Or like, well, let's add a decal here, decal there. Well, let's go test the decals. Let's go see. Let's get a fixture so they fit. So the guys put them on square. That's hard sometimes. Let's get our sub supplier. i think we have more decals. I don't think we have ever. yeah We're actually going to add a Fig Newton sticker across the bottom of the pile.
00:26:09
The SnowJobs Podcast
I do love big Newtons, but this is inconvenient.
00:26:09
Arctic STEVE
We have like We have like 13 specific decals or labels for the Razorback.
00:26:10
RICK JAMES
ah
00:26:17
The SnowJobs Podcast
Oh, Jesus.
00:26:17
Arctic STEVE
A stretch across um just – oh, sorry. It would be more like 17. night up Fuck, 18. Yeah, it just keeps growing. between everything
00:26:26
RICK JAMES
hu
00:26:26
The SnowJobs Podcast
Oh.
00:26:27
Arctic STEVE
know it No, it's crazy. And it's just all that stuff. We have to make sure that we market our company's name.
00:26:33
The SnowJobs Podcast
Sure.
00:26:33
Arctic STEVE
ah We have to actually make sure at one point we put the name Arctic on it because we tend not to do that. Everything says a Razorback, right? So we have to tell you where it's manufactured.
00:26:40
RICK JAMES
Yeah.
00:26:41
Arctic STEVE
we have to put some safety labels on it. A lot of the decals on this plow help the person working on it work on it.
00:26:48
Arctic STEVE
A lot of people in our assembly process don't have to rely too much on our SOPs because they can look at this decal that helps explain what they're doing, which means that it's doing its job.
00:26:48
The SnowJobs Podcast
That's
00:26:48
RICK JAMES
Right.
00:26:59
Arctic STEVE
Do you want to kind of go into detail about what those decals are like?
00:27:00
The SnowJobs Podcast
okay.
00:27:02
Arctic STEVE
Yeah, we have very simple decals that look like a child drew them because kind did. And they explain. Yeah. Blake said it was working overtime.
00:27:12
RICK JAMES
We're all children.
00:27:14
Arctic STEVE
Yeah, hey free labor.
00:27:16
Arctic STEVE
But when ah when you open the box up, you got two decals. They literally just show you where the wires plug into. That's all. They just show you if you've got the plug in the right spot, the solenoids top or bottom, it's facing this way. It's plugged in here.
00:27:16
The SnowJobs Podcast
that's okay
00:27:29
Arctic STEVE
That's it.
00:27:30
The SnowJobs Podcast
Gotcha. Sure.
00:27:30
Arctic STEVE
You look at the back of the plow. There's a big yellow decal. It shows you every part number for every hose that you're going to need on outside the plow, where it's supposed to start, where it's supposed to finish. And it shows you how to route it at the bottom of the plow.
00:27:42
Arctic STEVE
Right. And that's something we have a lot of hoses come at the bottom. That's where everything's kind of hidden. And it helps the guys in the assembly team and with hose routing helps them figure out to do it right.
00:27:53
Arctic STEVE
But also it's going to help a customer if he has a hose failure, he's got to put together.
00:27:55
The SnowJobs Podcast
sure
00:27:56
Arctic STEVE
He knows right there what hose to get.
00:27:57
RICK JAMES
Yes.
00:27:58
Arctic STEVE
He doesn't even have to look at a manual. It's right there. There's the part number. Right. And then he also knows how to replace it or not.
00:28:05
The SnowJobs Podcast
That's awesome. Yep.
00:28:05
Arctic STEVE
Yeah.
00:28:05
RICK JAMES
nice
00:28:05
Arctic STEVE
but Anyone that has had to tear apart the manifold on a plow to replace solenoid or a valve or chafed wires knows the horror that it is if you don't take photos or sketch down where those wires originally went.
00:28:20
The SnowJobs Podcast
you
00:28:20
Arctic STEVE
Or, you know, they're trying to diag the plow with an operator over the phone and the guy just starts tearing wires off. out of place, it's it's a nightmare. So we said, okay, well, how do we fix that? And Blake's idea, the team came up with, we're going make stickers that's basically made to make that layout as simple as possible to understand. So that way, if a guy does have to tear into a plow, he only has an hour before snow's coming in or he's you know an hour before a property opens up.
00:28:50
Arctic STEVE
it's We're making it as easy as possible, right?
00:28:53
Arctic STEVE
Yeah, and we're going to dive more into it to make it more user-friendly. But I'm talking about working on a plow in the middle the field. the The plow was designed, the box, that you don't have to remove a component to get to pretty much every valve or cartridge in it.
00:28:53
The SnowJobs Podcast
Yep.
00:29:09
RICK JAMES
That does not sound like an engineer.
00:29:09
The SnowJobs Podcast
Mm-hmm.
00:29:11
Arctic STEVE
No, right?
00:29:12
The SnowJobs Podcast
Yeah, right?
00:29:12
Arctic STEVE
And to me, right I say I do this selfishly because I don't want to have to be the one out there working on it.
00:29:18
Arctic STEVE
And then so so every plow that we ship out gets wet tested. So the plow is actually assembled minus the wings and the mold boards. It goes on to test rack that's built onto a forklift. The whole thing gets primed.
00:29:18
RICK JAMES
Right.
00:29:30
Arctic STEVE
We test every function and then it gets created. So we obviously run into issues with that, right? We'll have maybe a solid issue or valve sticking and we have to bring that plow into like a red zone area and then it has to get worked on.
00:29:42
Arctic STEVE
Well, I don't want have to take the whole thing apart. It's on my assembly line, right? So that helps us there where I could get to, uh, a valve or sunlight within a matter of minutes without disassembling and undoing every hose. I can add my little vacuum pump. I could suck all the fluid out of it.
00:29:58
Arctic STEVE
I undo one hose. I pump the rest of fluid out. I don't even make a mess and then I can pull it apart.
00:30:03
The SnowJobs Podcast
yeah
00:30:03
Arctic STEVE
So that translates to the customer, right?
00:30:06
The SnowJobs Podcast
Absolutely.
00:30:06
Arctic STEVE
That translates to the dealer. If I'm doing it and I'm on an assembly line and things brand new, it's going to happen, right?
00:30:06
RICK JAMES
Nice.
00:30:12
The SnowJobs Podcast
Sure.
00:30:13
Arctic STEVE
Ignoring the fact would be idiotic. um But it's going to happen, so you better prepare for it. So that's what we, that's our mindset. That's what we've been doing.
00:30:21
The SnowJobs Podcast
No, it sounds great. I love it.
00:30:22
RICK JAMES
nice
00:30:24
The SnowJobs Podcast
17 decals.
00:30:26
Arctic STEVE
It's probably.
00:30:26
The SnowJobs Podcast
it that And that's all by hand?
00:30:26
Arctic STEVE
It'll be 18 months. Well, don't worry. You have it.
00:30:30
The SnowJobs Podcast
that's all by hand
00:30:32
Arctic STEVE
Oh, no, we have a wonderful engineering department that's been assisting us 3D printing jigs to help you perfectly place the decals now.
00:30:41
The SnowJobs Podcast
But you're actually sticking them on, right?
00:30:41
Arctic STEVE
Yeah.
00:30:42
RICK JAMES
right
00:30:43
Arctic STEVE
Oh, yeah.
00:30:43
Arctic STEVE
yes
00:30:44
The SnowJobs Podcast
i
00:30:44
Arctic STEVE
Yeah.
00:30:44
The SnowJobs Podcast
I think we have audio of that in the factory.
00:30:48
Arctic STEVE
That sounds like Steve.
00:31:01
RICK JAMES
i was like
00:31:02
Arctic STEVE
Yeah. It sounds like not you, Steve, but one of our employees helping us build a plow.
00:31:04
The SnowJobs Podcast
yeah
00:31:04
RICK JAMES
what ah like
00:31:07
The SnowJobs Podcast
That's the sticker guy. That's the decal guy.
00:31:11
Arctic STEVE
Yeah. Yeah. Yeah, no, I'm actually – We've got to make sure they don't have any mics in our plant now.
00:31:14
RICK JAMES
You changed
00:31:18
Arctic STEVE
Yeah, I'm actually – Lucas has been instrumental in the main plow assembly and training, and I've actually been the one that has tested.
00:31:18
RICK JAMES
it.
00:31:26
Arctic STEVE
i do the final testing inspection for every plow right now. So while we're working on the procedures for that and training people and figuring out how we could make sure that that process gets done correctly, because once it leaves the door, the last stop before its customer is our dealer.
00:31:41
Arctic STEVE
And we really want to make sure that they're not we don't want to have to rely on them. Right. They want to get a good product that they can give to their customer.
00:31:47
The SnowJobs Podcast
Yep.
00:31:47
Arctic STEVE
um So I've actually been testing all of these plows and things still get missed sometimes. But if you're getting pretty much still number 150 or lower, it was literally tested by me. um
00:31:58
RICK JAMES
So give your cell phone number in case something's wrong, they can call you.
00:32:01
Arctic STEVE
Yeah, built by Luke.
00:32:02
RICK JAMES
You guys...
00:32:04
Arctic STEVE
and I'm going to put another Diego on the plot as Luke's phone number. Put Steve's number on it.
00:32:10
Arctic STEVE
24 seven. Yeah.
00:32:10
RICK JAMES
why
00:32:12
Arctic STEVE
All until he answers. Yeah.
00:32:12
RICK JAMES
ye
00:32:15
The SnowJobs Podcast
Oh, man. So speaking of the dealers, you guys, are are you building a dealer network out?
00:32:17
RICK JAMES
you guys
00:32:20
The SnowJobs Podcast
Is it just Arctic current Arctic dealers? Are you guys taking on more dealers? Where can they find these things?
00:32:24
Arctic STEVE
So we, for our legacy products, that we've been selling for you almost 20 years now, the pushers, the double downs, the plows, the snow wings, so on and so forth, those are what I kind of internally call our legacy dealers for the equipment products.
00:32:40
The SnowJobs Podcast
Okay.
00:32:42
Arctic STEVE
We knew right out of the gate for the importance of meeting expectations for clients' customer service needs, we were going to have to partner with dealers that are selling truck plow products.
00:32:56
Arctic STEVE
So we have approximately 28 dealers throughout the United States that are dedicated truck dealers that understand the business. They understand the customer. They understand the product and what they have to do when they have to do it, that we have partnered with, that we felt aligned well with our our goals and our expectations for customer service being a snow contractor,
Future Developments and Long-Term Support
00:33:20
Arctic STEVE
what we want to see out of that kind of relationship, it goes a lot more than just showing up, buying something and and going home, right?
00:33:27
The SnowJobs Podcast
Absolutely.
00:33:27
Arctic STEVE
There's a lot more to it than that. So we have approximately 28 dealers throughout the nation. i do, if I do recall, we have three or five of those dealers are legacy dealers and they, they were just selling everything likeors out of Pennsylvania, you know, that was a no-brainer to get talking with Gene.
00:33:49
The SnowJobs Podcast
Oh, yeah.
00:33:50
Arctic STEVE
Great guy, great team, knows the product well. I don't think anyone has a more exhaustive supply of parts that are no longer manufactured for these you know products in general for snow removal.
00:34:00
The SnowJobs Podcast
Yep.
00:34:03
RICK JAMES
Yeah.
00:34:03
Arctic STEVE
So, you know, he'll sell the whole suite of our products, but be able to fully support it.
00:34:10
The SnowJobs Podcast
yep
00:34:10
RICK JAMES
Yeah.
00:34:12
The SnowJobs Podcast
That's awesome. That's cool.
00:34:14
RICK JAMES
Did you guys...
00:34:15
The SnowJobs Podcast
Anybody closer to me in New York? Gene's a bit far.
00:34:18
Arctic STEVE
i I'll get back to
00:34:19
The SnowJobs Podcast
like All right. Sounds good.
00:34:22
RICK JAMES
I know that the, one of the shows, Johnny, Johnny said you guys did some electrical changes to like a lot of pre-programming and stuff like that here And you're, and didn't you get a new controller too compared to the and D one?
00:34:32
Arctic STEVE
you. Yeah, there was a couple of updates made in the controller. We raised a couple of the buttons to make it feel a little bit more natural. And then we also made some software improvements, a lot behind the scenes stuff, like the way that the plow communicates with the truck. It's amazing how much actually goes on there.
00:34:50
Arctic STEVE
But we've also added a couple of things. One of the things we call is like our high-vis mode, and that'll basically strobe the turn signals for you. So we know guys love strobes. And then all the code behind that to make it work. So right, if you turn the turn signal on, the turn signal takes over, the strobes cut off.
00:35:08
Arctic STEVE
We added ah an official hitching mode to our plow, because we kind of realized that the lift and lock system is <unk>ing awesome but probably shouldn't leave those live the whole time. You don't want a kid running up at Walmart going, you know, playing with your plow.
00:35:21
Arctic STEVE
So there's an ah official hitching mode with the controller that you put the plow in the hitching mode.
00:35:21
RICK JAMES
Yeah.
00:35:26
Arctic STEVE
And then another big thing that we added was the plow has two 12 volt power outputs on it. So if you want to add like a spotlight, strobe light, whatever you want to wire into the plow, I believe it's a five amp limit. Don't quote me, but it'll be in the manual.
00:35:41
Arctic STEVE
um And that's something that you can actually turn on from the controller yourself. So, you know, i know some guys like those lighted whips, whatever you can think of.
00:35:47
RICK JAMES
ah nice
00:35:51
Arctic STEVE
You can put it a Wuga horn on it if you want. but
00:35:55
Arctic STEVE
But yeah, we've weve we've added some some cool fun stuff with that. so Yeah, and the nice thing with that is from the controller, you can enter high-vis mode, given a certain keystroke.
00:35:55
RICK JAMES
Awesome.
00:35:59
The SnowJobs Podcast
nice
00:36:06
Arctic STEVE
And then from the controller, you could send power to these two outputs. So you could hook up strobe lights, spotlights, whatever you want. And you're not having to run additional wires back into your cab. You're doing it all from the controller.
00:36:17
RICK JAMES
That's awesome.
00:36:18
The SnowJobs Podcast
that's awesome absolutely that's really good oh yeah those guys
00:36:18
RICK JAMES
Guys will love that. Yeah. Yeah.
00:36:21
Arctic STEVE
Yeah.
00:36:21
RICK JAMES
yeah
00:36:21
Arctic STEVE
Guys that like to put a light bar on their plow and leave out on the road all the time. Point it straight up, course.
00:36:25
RICK JAMES
Yep. Yep.
00:36:27
Arctic STEVE
Not liable for where you connect to it. Not liable.
00:36:31
Arctic STEVE
That'll be a sticker.
00:36:31
The SnowJobs Podcast
ah
00:36:31
RICK JAMES
I know a few those guys.
00:36:32
Arctic STEVE
Yeah, there's another sticker.
00:36:33
The SnowJobs Podcast
that'll be another sticker oh uh
00:36:33
Arctic STEVE
There's another sticker. ah Then we'll do it warning sticker to make sure you check your warning stickers.
00:36:42
The SnowJobs Podcast
so what i mean what do you guys you guys never rest on stuff i mean that's evident what is what's next what's the future plans for for the the razorback product line like you see anything already in your future
00:36:56
Arctic STEVE
Um, I'd say Lucas is just signaling me the straight blade, but I just want to make the point that we're very committed to supporting this product for a while.
00:37:06
The SnowJobs Podcast
Yeah.
00:37:07
Arctic STEVE
Um, we're going to make a few tweaks and upgrades throughout the years, but this isn't something that we are going to be obsoleting in a year or two, right? This is something that we're going to be, we pretty dedicated on this platform, this plow, and we're here to support it for a very long time.
00:37:23
Arctic STEVE
Um, In typical Arctic faction, we do the hardest thing first. So we're going to be coming out with a straight blade version um ah pretty soon here because not everyone needs a wing pop.
00:37:35
Arctic STEVE
um But yeah, there's there's other things. you know My mind's always working. I always have ideas. Maybe smaller, lighter version or something that rhymes with that for smaller, lighter vehicles.
00:37:35
The SnowJobs Podcast
yeah
00:37:47
Arctic STEVE
um
00:37:48
Arctic STEVE
But there's always...
00:37:48
The SnowJobs Podcast
Gotcha.
00:37:48
RICK JAMES
Like my half-ton.
00:37:48
Arctic STEVE
Yeah.
00:37:49
The SnowJobs Podcast
So Jeremy's 1,500 will be a big boy.
00:37:51
RICK JAMES
Like my baby picker. yeah
00:37:53
Arctic STEVE
yeah Yeah, stuff like that. Just an evolution of the line.
00:37:53
The SnowJobs Podcast
He'll have a big boy plow.
00:37:58
RICK JAMES
One section.
00:37:58
Arctic STEVE
ah Not exactly like a replacement of it.
00:38:02
The SnowJobs Podcast
I love it. That's awesome.
00:38:03
Arctic STEVE
Sorry, guys. No HD snowing anytime soon.
00:38:08
The SnowJobs Podcast
ah I've been waiting for that for 10 years now.
00:38:09
Arctic STEVE
know.
00:38:10
RICK JAMES
Not even for me.
00:38:10
RICK JAMES
Not even for me.
00:38:10
Arctic STEVE
I know. It's a big request, but we want to support our dealers and our customers more.
00:38:12
The SnowJobs Podcast
i've given up on it.
00:38:17
Arctic STEVE
Yeah, we want to release just more and more products.
00:38:19
The SnowJobs Podcast
ah This thing's going to kill it. This thing's going to absolutely kill it.
00:38:21
Arctic STEVE
Yeah, this is the...
00:38:22
The SnowJobs Podcast
we We talked to a couple.
00:38:23
RICK JAMES
going to go heavy duty on it too?
00:38:25
The SnowJobs Podcast
What's that?
00:38:25
RICK JAMES
You think like heavier duty, like heavier trucks or possibly down the road?
00:38:29
Arctic STEVE
Yeah, that's something we're testing this year with our salt shark fleet, seeing how this actual, so all the R&D plows we get back from people, um are going right into our fleet. So Johnny is going to have 22 lightly used good condition plows to test on some trucks that probably too big for them.
00:38:51
Arctic STEVE
And that's going to be a pretty good test bed. Tell us what we need to change for an HD version.
00:38:55
The SnowJobs Podcast
Nice.
00:38:56
RICK JAMES
Nice. Mm-hmm.
00:38:56
Arctic STEVE
He's going be putting these on 26,000, you know, 30 some thousand GBW trucks. So good test bed.
00:39:03
The SnowJobs Podcast
Very cool. I mean, this is going to kill it, though. I mean, this is going to take over. we we We've talked to, what, three guys that ran them last year out of that R&D program, and everybody's head was spinning.
00:39:15
The SnowJobs Podcast
Like, they they were so happy. like I mean, just Arctic Steve. He got the name Arctic Steve. He's hardcore metalplex dude, sells metalplex, and he fell in love with that plow.
00:39:20
Arctic STEVE
Yeah, we're so looking
00:39:25
The SnowJobs Podcast
So, I mean, I think he actually stole it, right?
00:39:26
RICK JAMES
ye
00:39:28
The SnowJobs Podcast
I mean, like...
00:39:28
RICK JAMES
I gave him that name.
00:39:28
Arctic STEVE
for it.
00:39:29
RICK JAMES
To to be real, I gave him that name. so
00:39:29
The SnowJobs Podcast
He stole it.
00:39:32
The SnowJobs Podcast
He loved it so much.
00:39:34
Arctic STEVE
yeah were're so hooky for
00:39:34
The SnowJobs Podcast
but
00:39:34
RICK JAMES
Yeah. Yeah.
00:39:37
Arctic STEVE
yeah
00:39:37
The SnowJobs Podcast
You can't miss it on that truck.
00:39:38
RICK JAMES
but
00:39:40
The SnowJobs Podcast
man.
00:39:41
RICK JAMES
I love it.
00:39:41
The SnowJobs Podcast
It's awesome. I mean, congratulations. You guys nailed this. it's It really... i just... I feel bad for other plows. Honestly, I really, I really do.
00:39:51
RICK JAMES
I don't.
00:39:51
The SnowJobs Podcast
There's nothing like this. You can scrape like an Arctic on a truck.
00:39:53
RICK JAMES
It's a great ball.
00:39:55
The SnowJobs Podcast
Now that's game over. ah The straight blade version. Is that going to be S T R A I T?
00:39:58
RICK JAMES
They stack too. they
00:40:02
Arctic STEVE
course yeah Of course. Yeah, course.
00:40:03
The SnowJobs Podcast
Yeah, i like that.
00:40:04
Arctic STEVE
How else do you spell the word straight?
00:40:06
The SnowJobs Podcast
I like it. No, I like that. That's great. That's awesome. Oh,
00:40:11
Arctic STEVE
And actually, if you look at the straight blade retrofit that we've had for a couple years, it is spelled that way already.
00:40:17
The SnowJobs Podcast
Oh, that's awesome. I haven't seen it.
00:40:18
Arctic STEVE
It flew under a lot of people's radar, but it's there.
00:40:21
The SnowJobs Podcast
That's great.
00:40:21
Arctic STEVE
Yeah. Yeah.
00:40:22
The SnowJobs Podcast
That's cool.
00:40:23
RICK JAMES
another Another thing people probably forget about this Razorback is how much that thing can stack snow. i mean, you can stack snow with that thing like crazy compared to any other pickup plow.
00:40:31
Arctic STEVE
yeah
00:40:32
The SnowJobs Podcast
I don't and don't know yet.
00:40:33
RICK JAMES
That thing will make it like, well, you can watch some videos.
00:40:34
The SnowJobs Podcast
It killed my snow.
00:40:37
The SnowJobs Podcast
Snow is afraid of it.
00:40:38
RICK JAMES
Big Daddy will send you a video.
00:40:40
Arctic STEVE
Yes. I mean, you could call it operator error, but I got a completely fully loaded, weight kitted out, 3,500 truck stuck in a bank of snow that I got stacked up that high.
00:40:50
Arctic STEVE
So the entire plot was completely encapsulated.
00:40:51
The SnowJobs Podcast
No shit.
00:40:53
Arctic STEVE
The front of the truck was pretty much. It was just gone. You couldn't see the plot. We had to dig it out. So you can stack some snow. Snow will stack back onto you, I guess. but Yeah, it's a two-way relationship.
00:41:04
The SnowJobs Podcast
That's great.
00:41:04
RICK JAMES
and Another thing we didn't even mention about the Razorback is the down pressure. I mean, for backdreaming stuff like that, the down pressure that thing has, I mean, that's amazing to have as a plot operator.
00:41:14
Arctic STEVE
Yeah, I am the down pressure is an awesome feature that it for me, something that you don't know you really need it till you have it. It's like do not take that away from my plow. Yeah, I can never imagine it having gone down the path of designing like a chain lift plow now knowing what that down pressure does.
00:41:25
RICK JAMES
Yeah.
00:41:31
Arctic STEVE
It also allows us to do the lift and lock which is the fully hydraulic locking system to the truck. um But it gives us down pressure which is also adjustable. um It's just a great feature for scraping or back dragging, to peel off ice, stuff like that.
00:41:48
Arctic STEVE
does a very good
00:41:48
RICK JAMES
if you get a flat tire, you can get the front end off the ground so you can change it, right?
00:41:52
Arctic STEVE
thing. I have to say, told Stario Coppabila, I may have said to you guys, is
00:41:55
RICK JAMES
but That's another sticker. That's another sticker.
00:42:01
Arctic STEVE
i have to say i told story yo coupledu um me said it to you guys i love rattrophy yeah I was so blown away by the performance of it over running traditional plows. I've had traditional plows in my truck for years and years and years, and they did an okay job, but like not being able to back drag, that was frustrating. Not being able to peel up frozen snow that cars leave behind the parking lots when you go to do your cleanups, or in general, if you get an ice storm and you've got that crusted over snow that the plows just like the skid over, you're not really getting it off.
00:42:38
Arctic STEVE
When I first ran the Razorback with the fully operational adjusting down pressure, I i was kind of speechless.
00:42:49
Arctic STEVE
Because I knew the plow was a good product and I know we make it. i was embarrassed to admit that I didn't think it was going to be that good.
00:42:56
The SnowJobs Podcast
Oh, that's awesome.
00:42:57
Arctic STEVE
and I told Blake that this is for guys that plow in trucks and don't use equipment.
00:42:57
RICK JAMES
It's awesome.
00:43:04
Arctic STEVE
Me as a business owner in a stone mobile business, salt savings, it's the same concept as our pushers. So when people want to look at the price of a Razorback wing plow versus your traditional pickup truck plows, they need to factor in your salt reduction.
00:43:23
The SnowJobs Podcast
oh
00:43:24
Arctic STEVE
That savings and that ah ROI. and there's other things that we do about the plow that will extend its life, right? um We use sleeves in every one of the pinpoints for the hydraulic cylinders, for your angle cylinders, your wing cylinders, for your lift cylinder.
00:43:40
The SnowJobs Podcast
Thank
00:43:42
Arctic STEVE
And in eight or 10 years, use that plow in a commercial application, those sleeves will wear out. But the nice thing is you can hammer those sleeves out, get new bolts, get new sleeves, put them back in the plow and the plow will tighten right up.
00:43:56
Arctic STEVE
That is completely exclusive to us that I'm aware of. No one else does it. Everyone else is just dropping pins and holes and cylinders or dropping bolts and holes and cylinders and tighten them up. And they all wear out.
00:44:07
Arctic STEVE
And how I know that we've been using these plows for over 30 years and you get five good years of use on a commercial use plow.
00:44:10
The SnowJobs Podcast
It's awesome.
00:44:14
Arctic STEVE
And then you start to see a lot of slop in it. And that's when you start to see metal deform. You see welds fail. It's because that extra moment that you add in there for time for that to hit itself is just creating more energy transfer.
00:44:29
Arctic STEVE
And that's when stuff starts to break. So we wanted to make a product that could last a long time, be maintained. It's, there's just a lot of talk about, to be honest.
00:44:39
The SnowJobs Podcast
it's awesome
00:44:39
Arctic STEVE
I move on, but I'm gonna up. Oh yeah, we have a one, two, three, four, five, six grease points on it. right?
00:44:47
RICK JAMES
Okay. Sure.
00:44:48
Arctic STEVE
Well, no, sorry. um 10. So you got wing cylinders or grease. ah The long pins in the wings, the actual wing pin and the wing trip pin are
Conclusion and Call to Action
00:45:00
Arctic STEVE
drilled all the way through, cross drilled, so you're greasing every hinge at the same time.
00:45:05
Arctic STEVE
And you're not going to have a hinge or that unit seizing and you're not going to find out for the first time in the winter when you hit a curb and nothing happens but the wing blows off, right? Because it's stuck together.
00:45:16
Arctic STEVE
The lift cylinder is greasable and the wing cylinders greasable. So we're really trying to extend the life of the product. um You want to tell him the fluid film story? He told me fluid film.
00:45:29
Arctic STEVE
So me being a snow guy, ran to the store and picked up some cans of fluid film. So when we were assembling the locking pin system, I was spraying fluid film on all the contact points for those pins because me knowing that the plow is going to used and then when it gets washed off, if you don't do that after a winter, it'll seize up.
00:45:34
The SnowJobs Podcast
Mm-hmm.
00:45:50
Arctic STEVE
And then my brother Blake walks by and freaks out over it.
00:45:51
The SnowJobs Podcast
you
00:45:54
Arctic STEVE
he's like this looks like shit i can't send this to it that' for this is unbelievable And I'm like, Blake, I'll wipe it down. like they're gonna Any snow guy is going to see fluid film on this stuff and be like, wow, that's really nice.
00:46:06
The SnowJobs Podcast
Yep.
00:46:07
Arctic STEVE
as Yeah, it was funny story.
00:46:09
Arctic STEVE
so He stormed off and walked away. And like, Blake, seriously, like what what's the problem here? Like, come on. Caught me out of stress time.
00:46:09
RICK JAMES
um you know
00:46:15
Arctic STEVE
Yeah, it's been a little tense in the Razorback area for a while now. so
00:46:15
The SnowJobs Podcast
ah
00:46:19
RICK JAMES
what do you what do you What are the intervals for greasing, do you think? How many hours? or you Any idea? What's your sticker say?
00:46:24
Arctic STEVE
Every five minutes, probably.
00:46:26
RICK JAMES
Yeah.
00:46:27
Arctic STEVE
Every five minutes Blake is saying. Yeah, five minutes. No, i what do we say? Before use, middle of use, end of use. Right? im like that.
00:46:37
RICK JAMES
yeah
00:46:37
Arctic STEVE
Right before the season starts, somewhere in the middle of the season, right before you put it away.
00:46:38
RICK JAMES
Yep.
00:46:41
Arctic STEVE
Yeah. i mean, and we do.
00:46:41
The SnowJobs Podcast
Got you.
00:46:41
RICK JAMES
him
00:46:42
Arctic STEVE
So this year we changed this up. We do not send the units out greased. In the past we did, and the snow wings, then we had a lot of people asking us what grease we put in for grease compatibility. We had a whole grease compatibility chart, then we had to explain it to people. So this year we actually send it out dry.
00:46:57
Arctic STEVE
That way whatever grease your service truck has, Red, blue, black, clear, whatever you whatever you put in your skid steer. Now you don't have to worry about compatibility. You could just fill the plow up of what you got. So do remember to grease it. It is in the instructional video.
00:47:12
Arctic STEVE
Yeah, that's another sticker.
00:47:13
RICK JAMES
good
00:47:13
The SnowJobs Podcast
Love it.
00:47:14
Arctic STEVE
That's another sticker.
00:47:15
The SnowJobs Podcast
There's another sticker. We're up to 21. If anybody's counting, we're up to 21 stickers.
00:47:19
Arctic STEVE
I mean, we we often let OCD get the best of us in the best ways for the customer, right? You know, when when we identify things like Luke seeing the fluid film, or late going to the extent to design the pen that has to go on a gun board drilling machine just to get the job done.
00:47:36
Arctic STEVE
It really is the stuff that is based off our experience, but also is to add value to the product, like the down pressure, right? So our whole down pressure circuit, we spent some coin on it, but that's because we saw how freaking awesome it was when i was taking a video of blake in his truck he was back dragging out a loading dock and it was one of the ones that set down into the ground and the entire time he's got this whole load of snow behind the plow comes up to the top crest of the loading dock you just hear the plow completely on its own pressurized keep the blade on the ground and all the snow pulls out the dock I mean that was just money money yeah we didn't really even touch on the fact that it is adjustable but it's also active so
00:48:12
The SnowJobs Podcast
Wow. Mm-hmm.
00:48:18
Arctic STEVE
Well, I think the Hertz, it's like every one second, if it's not reaching the set pressure, it re-engages. So it's going to sense if you go into dip, right?
00:48:29
Arctic STEVE
It also does the reverse. The pressure relief that you use is the upward pressure, right? As if you were stacking or going into a hill.
00:48:35
The SnowJobs Podcast
yeah
00:48:37
Arctic STEVE
So that's relieving. And then it's also actively pushing down. So even ah Nick has a demonstration he gives to people where We'll ah engage down pressure and then we'll go all stand on the bed of the tailgate of the truck and the front lifts up and then the plow senses it in a second pushes the plow back into the ground.
00:48:57
Arctic STEVE
Right.
00:48:57
The SnowJobs Podcast
while
00:48:58
Arctic STEVE
So that shows it right there how I don't know who else does that. um And not to mention that with our plow being sectional, we we have a very, very long stroke spring pretty much is our plow.
00:48:58
RICK JAMES
Okay.
00:49:10
Arctic STEVE
So we're not just deadheading a steel cylinder into a steel pin, into a steel A-frame, into a steel cutting edge into the ground, right? It has a lot of flex. So you could preload the hell out of this thing.
00:49:21
Arctic STEVE
So it gives you that ability to... If it needs it, it can recharge, but if it doesn't, it can still contour to the ground and do its job.
00:49:31
The SnowJobs Podcast
That's phenomenal.
00:49:31
Arctic STEVE
Yeah, we did a lot of testing with having down pressure applied and striking curves, you know, and I do want to say, i know we released a lot of cool videos of us hitting a lot lot of obstacles to show the product, what it can do, but we certainly don't recommend guys go out and start plowing sidewalks with a truck or just willingly hitting islands.
00:49:32
RICK JAMES
All
00:49:50
Arctic STEVE
to see the plow will come over it
00:49:52
RICK JAMES
right.
00:49:53
The SnowJobs Podcast
Got it. ah You hear that, Sean?
00:49:54
Arctic STEVE
that's it's Not a competition.
00:49:56
RICK JAMES
i Yeah.
00:49:57
The SnowJobs Podcast
ah
00:49:58
Arctic STEVE
It's to show the durability of the product. And yeah, a lot of people in those videos will say that's what plow markers are for. Like it shit happens.
00:50:06
RICK JAMES
Yeah, yeah.
00:50:08
The SnowJobs Podcast
Like, yeah, we know that.
00:50:08
Arctic STEVE
That's what fucking happens, right?
00:50:10
The SnowJobs Podcast
Yeah, exactly.
00:50:10
Arctic STEVE
So sometimes you do run over an entire island because you're on, you know, you've been going for two days and you've ran out of Red Bull and you like you don't have any other options. You plow a curb or whatever it happens.
00:50:22
Arctic STEVE
The plow is designed to somewhat take it, right?
00:50:22
RICK JAMES
You gotta stop somehow.
00:50:25
The SnowJobs Podcast
Yep.
00:50:25
RICK JAMES
Yeah.
00:50:26
Arctic STEVE
Not intentionally saying you should do that like some of our early Arctic sectional customers.
00:50:26
The SnowJobs Podcast
That's awesome.
00:50:31
RICK JAMES
What? I said, one more thing.
00:50:33
Arctic STEVE
Jeff, what was guy we had the phone call from way back in the day? was pissed off that he couldn't run over single parking lot. Because ran all the islands in the damn parking lot. but Our plow wouldn't do what we said it would. What about the other guy? he saw the video of us hitting the parking blocks, and he decided that he was going to plow over all the parking blocks in a parking lot so he didn't have to plow around them.
00:50:55
Arctic STEVE
And all these parking bumpers are just lined up in front of these spaces, the concrete parking bumpers. What he didn't know was they weren't pinned to the ground.
00:51:03
RICK JAMES
Oh, geez.
00:51:03
Arctic STEVE
So Old Roy just pushed all these parking bumpers into the snow pile at the end of the parking lot.
00:51:08
The SnowJobs Podcast
ah They'll find him in the spring.
00:51:09
Arctic STEVE
And he called us to complain.
00:51:13
RICK JAMES
Jesus.
00:51:13
Arctic STEVE
And that's where Jeff gets a little little hot. Yeah.
00:51:14
The SnowJobs Podcast
You can't think stupid.
00:51:19
RICK JAMES
want
00:51:21
Arctic STEVE
please so
00:51:21
The SnowJobs Podcast
Oh, my God.
00:51:23
RICK JAMES
to touch on one more thing. Everybody knows I'm an Arctic guy, but another good thing about the Razorback is you guys that are running Arctic, the parts are interchangeable from like an LD Arctic, you know, you use the same rubbers, you use the same springs, right?
00:51:35
RICK JAMES
Am I correct? I'm correct on all that, right? So you don't have to get anything extra edges, cutting edges.
00:51:36
Arctic STEVE
Yes, they use the same. Yeah, ah same light duty poly block, poly washer, those nuts, the chip springs are the same and the LD cutting edges are the same.
00:51:50
Arctic STEVE
um I think that's about where things end. Yeah, torsion springs. I think that's about where things end because then you just have different parts in the, on the, yeah, as much as possible.
00:51:50
RICK JAMES
Yeah, that's great.
00:51:59
RICK JAMES
Right.
00:51:59
The SnowJobs Podcast
sure
00:52:00
RICK JAMES
But for the plow itself, it's pretty, you know.
00:52:02
Arctic STEVE
much as possible
00:52:04
Arctic STEVE
um we try to carry over the same components like poly blocks and cutting edges.
00:52:04
RICK JAMES
Yeah.
00:52:08
RICK JAMES
That's great.
00:52:09
The SnowJobs Podcast
love it guys love it it's almost not fair to any other plow you guys it sounds like you nailed everything it's a i mean i i literally jake can you think of anything off the top of your head that that has not been covered and hasn't been thought of already
00:52:14
Arctic STEVE
and
00:52:16
Arctic STEVE
that
00:52:25
RICK JAMES
Nah, it's all good. I just can't wait for the baby plot to come off from my truck.
00:52:29
The SnowJobs Podcast
There you go. Yeah. Paint it pink.
00:52:31
Arctic STEVE
That's how the pressure starts.
00:52:33
The SnowJobs Podcast
That's it. There's another sticker. ah Oh, shit. Well, thanks, boys. You guys got anything else we got to touch on for the Razorback? you covered a lot of stuff. i don't I don't know if anybody will have any other questions after that.
00:52:44
RICK JAMES
Go buy one. Go buy one.
00:52:45
Arctic STEVE
They're out there and go buy one. Exactly. Yeah. Let it snow.
00:52:48
The SnowJobs Podcast
I'm for
00:52:49
Arctic STEVE
Yeah. Don't wait too long to buy one. Most of the dealers that we've shipped units to at this point have sold about half the units they purchased. So they are words getting around pretty quick on social media about what dealers have taken delivery of them guys are signing up for them quick.
00:53:04
Arctic STEVE
Yeah, I think it's dealers taking it seriously. they already have sales lined up. I've been getting yelled at politely by my salesmen in August to get as many of these things out as possible because dealers already have sales and they're lining up outfitting trucks.
00:53:19
Arctic STEVE
We didn't even talk about the crating, by the way, how we ship it.
00:53:24
RICK JAMES
Boy.
00:53:24
Arctic STEVE
We're shipping it in an awesome crate. We've worked with the company. It designs awesome crates and you get this thing in a very high quality crate. The hope is that one day the dealers will ship them back to us.
00:53:36
Arctic STEVE
But our video shows how to open it up, how to take it out, assemble it. The plow shows up in the crate surrounded by tons of parts. You take the parts out, you pull the truck up to the plow, you hook it up, hook it up to the truck.
00:53:50
Arctic STEVE
It's ready to go. Yeah, we have a whole video that will be, well, technically it's finished, but it will be available.
00:53:57
The SnowJobs Podcast
That is so funny.
00:53:57
Arctic STEVE
Yeah.
00:53:58
The SnowJobs Podcast
You're talking about the crate as we're recording this. My guy is saying big box just offloaded it. Beautiful crate ah says razor she says razor back on it.
00:54:07
Arctic STEVE
Come on.
00:54:08
The SnowJobs Podcast
I shit you not.
00:54:08
Arctic STEVE
You're going to have to include this because you're showing us your other one, everyone's going to believe you're just kissing our ass.
00:54:09
RICK JAMES
the ah that's great.
00:54:11
The SnowJobs Podcast
Just got here.
00:54:15
The SnowJobs Podcast
That's awesome.
00:54:18
The SnowJobs Podcast
No, I swear to God.
00:54:19
Arctic STEVE
play
00:54:20
RICK JAMES
yeah
00:54:20
The SnowJobs Podcast
no The guy called earlier today and said 530 to 730 he would be there. And he just, my guy just texted me. He said, just offloaded it. Been waiting for that. Big, big, nice box.
00:54:31
The SnowJobs Podcast
Says Razorback on it. Big wooden crate. I said, okay.
00:54:34
Arctic STEVE
Yep.
00:54:34
RICK JAMES
That's awesome.
00:54:35
Arctic STEVE
People are buying a quality product. It should be a quality experience from start to finish. So that's what we're after here.
00:54:39
The SnowJobs Podcast
Love it, boys.
00:54:41
Arctic STEVE
And I think the thing that I've been drilling into the guys' heads in the assembly area is we're chasing quality, not quantity, gentlemen.
00:54:42
RICK JAMES
and
00:54:50
Arctic STEVE
And that's really, I've drilled that into their heads.
00:54:50
The SnowJobs Podcast
Amen.
00:54:50
The SnowJobs Podcast
amen
00:54:54
Arctic STEVE
spent several weeks building them myself and adding what i could along the way to try to make things go faster and be easier. And then training guys up has been actually a really easy experience compared to, i think, other previous years at times.
00:55:13
Arctic STEVE
We really put a lot into this product from the get-go and it shows in the assembly area and it shows in the consistency of
00:55:18
RICK JAMES
It shows.
00:55:23
Arctic STEVE
what Jeff's side of things is and actually manufacturing the parts from raw steel and getting them get them cut, getting them formed, getting them processed, getting him them painted, getting them QC checked. it I got hand it to you.
00:55:37
Arctic STEVE
I don't envy you, my friend.
00:55:40
RICK JAMES
yeah
00:55:40
Arctic STEVE
You know what you're doing. You got a lot of experience, but I just, I know how you it, man.
00:55:46
RICK JAMES
Just wait for your Christmas bonus, Jeff.
00:55:48
Arctic STEVE
Fucking bald. That's how, gentlemen.
00:55:49
The SnowJobs Podcast
That's it. I was just going to say, was going to say, Oh man.
00:55:51
RICK JAMES
Yep.
00:55:51
Arctic STEVE
third
00:55:54
Arctic STEVE
and Oh, yeah.
00:55:54
The SnowJobs Podcast
So are, are these 20, the last thing I got these 20, we're up to 21 decals now on these plows.
00:56:02
The SnowJobs Podcast
ah Are any of them a snow jobs nation decal?
00:56:05
Arctic STEVE
Oh, yeah.
00:56:06
The SnowJobs Podcast
Love it. Love it.
00:56:07
RICK JAMES
if
00:56:07
Arctic STEVE
Right.
00:56:08
The SnowJobs Podcast
We got a couple of pictures sent to us last week. That is so trippy guys. That is like, that's a huge honor for us. And we thank you for that.
00:56:14
RICK JAMES
you
00:56:15
The SnowJobs Podcast
That's it's so insane to see that.
00:56:15
Arctic STEVE
Well, thank you very much.
00:56:19
Arctic STEVE
I think we're very I gotta say we're very honored to be able to put that sticker on there because we know what you guys are fighting.
00:56:19
RICK JAMES
Awesome.
00:56:25
RICK JAMES
As are we.
00:56:26
Arctic STEVE
We know what you stand for and that's what we're chasing.
00:56:27
RICK JAMES
Yeah.
00:56:29
Arctic STEVE
That's what we're after is quality.
00:56:30
The SnowJobs Podcast
We appreciate it.
00:56:31
RICK JAMES
Yeah, that's definitely a highlight.
00:56:32
The SnowJobs Podcast
It's great. And if guys want a ah gunmetal gray one, they're going to be out.
00:56:36
Arctic STEVE
Oh, why didn't you say
00:56:36
RICK JAMES
Storks.
00:56:37
The SnowJobs Podcast
Mm-hmm.
00:56:38
RICK JAMES
and Oh, I knew you were going to say that, Steve.
00:56:41
Arctic STEVE
that?
00:56:42
Arctic STEVE
Gunmetal Gray is available. It's Destroyer Gray is available at Storks. It's exclusive to them. Don't call an ass to get it from another dealer because you won't.
00:56:42
RICK JAMES
Storks.
00:56:52
The SnowJobs Podcast
Nope.
00:56:52
Arctic STEVE
And you should probably start dialing right now because once this hits the airwaves.
00:56:58
RICK JAMES
They're badass.
00:56:59
The SnowJobs Podcast
They look hot.
00:56:59
Arctic STEVE
I'm
00:56:59
RICK JAMES
They're so nice.
00:56:59
RICK JAMES
I love that.
00:57:00
The SnowJobs Podcast
They look, they look so hot.
00:57:00
RICK JAMES
I love those.
00:57:02
Arctic STEVE
scared.
00:57:03
Arctic STEVE
Just so you I just started shit.
00:57:03
RICK JAMES
Yeah.
00:57:07
RICK JAMES
No jobs black.
00:57:10
The SnowJobs Podcast
No, no, I, I, I'm sure it's, I'm sure it's not.
00:57:14
Arctic STEVE
By the way, pretty sure that everything Storks is bought from this year is great.
00:57:15
The SnowJobs Podcast
No, they're, uh,
00:57:15
RICK JAMES
Yeah.
00:57:20
The SnowJobs Podcast
Yeah.
00:57:21
Arctic STEVE
So you want a gray snow wing, snow pusher, LDHT pusher? Did you say Storks gray? No, no, I said everything Storks is bought is gray.
00:57:28
The SnowJobs Podcast
Storks gray.
00:57:30
Arctic STEVE
Oh, okay. I can't hear.
00:57:32
Arctic STEVE
that's It looks really cool.
00:57:32
The SnowJobs Podcast
Yeah, no, the Storks, he showed us the pictures.
00:57:34
The SnowJobs Podcast
ah they look They look sick. those are That is a really cool color on an Arctic. It really is.
00:57:40
RICK JAMES
Yeah, I want that.
00:57:42
Arctic STEVE
Oh, can't wait. We're all home calls.
00:57:44
The SnowJobs Podcast
ah
00:57:47
The SnowJobs Podcast
ah Exclusive.
00:57:48
RICK JAMES
Gene's going sell a lot of them.
00:57:49
The SnowJobs Podcast
It's exclusive. Oh, absolutely.
00:57:51
Arctic STEVE
Yeah. Gene's going to be a busy man.
00:57:53
The SnowJobs Podcast
Well,
00:57:54
Arctic STEVE
Happy to make more, don't get me wrong.
00:57:57
The SnowJobs Podcast
there we go.
00:57:58
Arctic STEVE
Happy to meet his request for sure.
00:58:02
The SnowJobs Podcast
You guys got anything else for us?
00:58:04
Arctic STEVE
Let it snow, please.
00:58:06
The SnowJobs Podcast
Amen.
00:58:06
Arctic STEVE
Chicago is 0 for 3 right now.
00:58:07
RICK JAMES
Yep.
00:58:09
Arctic STEVE
We've got to have comeback. We need it. So, that's everywhere.
00:58:13
The SnowJobs Podcast
Amen.
00:58:15
The SnowJobs Podcast
Amen. Here's to snow. All right, guys. Well, then we'll wrap it there. Thank you for the time. We appreciate the whole crew being in the house for this one. And we look forward to talking to you guys again soon, hearing what else you got up your sleeves. So we'll wrap it there. That's going to do it for this episode of the Snow Jaws podcast, Arctic Army Roll Call.
00:58:33
The SnowJobs Podcast
Again, thanks thanks to the guys for the time. So much of the time. it was great ah for the information. if you got questions about the Razorback after that, then you weren't listening because they answered a lot of questions.
00:58:44
The SnowJobs Podcast
And ah go out and get it. These aren't going to last. really if you have If you have a need for one and you you want one of these, don't wait.
00:58:51
Arctic STEVE
Yeah.
00:58:52
The SnowJobs Podcast
It's it's already October.
00:58:52
Arctic STEVE
Yeah.
00:58:53
The SnowJobs Podcast
and And it'll be October in a, what, a day? Tomorrow, October?
00:58:57
Arctic STEVE
yeah
00:58:58
The SnowJobs Podcast
Yep, tomorrow's October, for Christ's sake.
00:58:58
RICK JAMES
Mm-hmm.
00:59:00
The SnowJobs Podcast
So get out there. If you have a need and you want it, get it quick because snow is coming. ah We know this episode going to help a lot of guys answer questions they might have had about the Razorback. But that is it, boys.
00:59:11
The SnowJobs Podcast
We are out. Everybody have a great weekend. Be safe. Keep pushing.