Become a Creator today!Start creating today - Share your story with the world!
Start for free
00:00:00
00:00:01
S4-171: Talking Contract Payment Terms, Variable Contract Terms, and Fuel Surcharges!
1 Playsin 1 day
The guys welcome back Billy Moore of Executive Property Maintenance, and Mike Santolucito of Outdoor Pride to continue with the RFP/Contract discussion started last week. The guys bring their own experiences into play to discuss what you may be missing in your contracts that can cost you money by not having.
Recommended
Transcript
Introduction and Sponsor
00:00:40
The SnowJobs Podcast
Let's get it. Snow jobs nation. Here we are. We're back again. Bring you episode one 71 of the snow jobs podcast, main show powered by top gun backblades, the best show in snow as always. I'm Steve, you know, is with me.
00:01:00
The SnowJobs Podcast
Couldn't do it without him. The Rick James of snow, Mr. Jeremy Lindstrom, the what's the other name for you now? the Mr. Open house.
00:01:08
RICK JAMES
Open house. Yeah.
Weekly Recap and Personal News
00:01:10
The SnowJobs Podcast
ah ah What's up, buddy? How you doing?
00:01:12
RICK JAMES
Hey, Steve-O. Nah, doing pretty good. It's been a busy week. So, yep.
00:01:16
The SnowJobs Podcast
Good week. Good week.
00:01:17
RICK JAMES
Yeah. Yeah. I've been busy spraying God's juice. So laying it down, laying it down.
00:01:21
The SnowJobs Podcast
Got to get it down. Can't let Fargo get dusty. can can't let fargo get dusty
00:01:26
RICK JAMES
Nope, not at all. No, we've been, yeah, been a good week for that. So dry is, it's like a hurricane.
00:01:31
The SnowJobs Podcast
dude am i really the weather's been crazy i did i have a bad dream last night or is somebody getting like six inches of snow in the next two days or something in like the the west what the fuck is that
00:01:33
RICK JAMES
I mean, it's been so windy here every fucking day. It's like 50 mile an hour wind. It's ridiculous.
00:01:46
RICK JAMES
yeah Yeah, Johnny sent me that this morning. arttic Big Daddy sent me that. like And I think Arctic Steve's up in Canada fishing with Jordan. and
00:01:55
The SnowJobs Podcast
he is fishing
00:01:56
RICK JAMES
it's And ah it's like 30 degrees there. i think that lake has got still has ice on it. Steve called me last night and he's like, you can see your breath in the cabin there staying.
00:02:07
RICK JAMES
It's not insulated. It sounds terrible. Yeah.
00:02:10
The SnowJobs Podcast
It sounds like a movie, honestly. It's like it's one of those, i don't have to I don't have to outrun a bear. I just got to outrun you.
00:02:18
RICK JAMES
Yup, it does not sound like fun to me. So camping to me is a holiday in bud or the Marriott, the Marriott.
00:02:21
The SnowJobs Podcast
oh Oh, dude. hol yeah That is literally the definition of roughing it. Holiday Inn.
00:02:29
RICK JAMES
I'm not going camping. I'm telling you that much.
00:02:31
The SnowJobs Podcast
That's as rough as we're getting. Holiday in
00:02:33
RICK JAMES
Yup. Yup.
00:02:35
The SnowJobs Podcast
What was the place in New Jersey they put you at the air by the airport? That was pretty rough.
Deep Dive: RFPs and Contracts
00:02:40
RICK JAMES
Oh, a couple of years ago.
00:02:40
The SnowJobs Podcast
the uh yeah the gang gangland central hotel what was it
00:02:41
RICK JAMES
Oh, that one. Oh, Yeah, no, that was, we, we drove through that parking lot and kept driving.
00:02:48
The SnowJobs Podcast
oh my god
00:02:49
RICK JAMES
We went to the next hotel. We went to the next hotel. They're like, we told them about that. They're like, yeah, you don't want to stay there.
00:02:54
The SnowJobs Podcast
No, no, don't stay there. Oh my God. That's great.
00:02:58
RICK JAMES
So, yeah.
00:02:58
The SnowJobs Podcast
But yeah, it's been a, been a good week, been a busy week, but we had to come back and do this again. We got a lot of good feedback last week when we started talking about RFPs and contracts and you know, those, those two guys we had, Mike and Billy, they know what they're talking about. And, uh,
00:03:14
The SnowJobs Podcast
a lot of requests for them to come back and give us some more. So they, we left a lot out. We didn't, we barely scratched a surface on what we could talk about. So we got a couple more great points tonight to make on the contracts for your upcoming season. So we brought Mike and Billy back and that's what we're going to do tonight. We're going to continue on a, you know, part two of RFPs contracts, that kind of thing, just little stuff, little hints that little tips that maybe yeah you're not even thinking about that are critical to, ah to things going well for you contract wise. Yeah.
00:03:44
The SnowJobs Podcast
So that's what we got tonight. What else you got, buddy? Anything else?
00:03:49
RICK JAMES
Not at the moment.
00:03:49
The SnowJobs Podcast
got parties to go to?
00:03:51
RICK JAMES
Yeah, just a couple. yeah some some the Some of the boys in my kids' class.
00:03:53
The SnowJobs Podcast
Good.
00:03:56
The SnowJobs Podcast
All right, cool. That's cool. And he's graduating too?
00:04:00
RICK JAMES
Yep, next Sunday. so
00:04:02
The SnowJobs Podcast
That's awesome. Good for him. Congratulations.
00:04:05
RICK JAMES
Yep.
00:04:06
The SnowJobs Podcast
Congratulations. That's sweet.
00:04:06
RICK JAMES
Finished the easiest part of his life.
00:04:08
The SnowJobs Podcast
Yeah, right? They think it's the hard part.
00:04:11
RICK JAMES
Yeah.
00:04:11
The SnowJobs Podcast
Just wait.
00:04:13
RICK JAMES
Yeah.
00:04:14
The SnowJobs Podcast
Oh, man.
00:04:14
RICK JAMES
Yeah.
00:04:15
The SnowJobs Podcast
That's cool, bud. That's cool. i'll So like we said, we got Mike Sandalocito and Billy Moore. They are back again, and we're going to hear from them shortly. But before we do that, as always, we're going hear from Team Top Gun.
00:04:28
The SnowJobs Podcast
We're to come back, do a quick week in review, and get into it with the boys.
00:05:02
The SnowJobs Podcast
All right, gang, we are back. So quick week review. billy Billy's room there just looked like the Death Star. Did you see that? Kicked totally dark with red lights and stuff on.
00:05:09
RICK JAMES
Yeah, I saw that.
00:05:12
RICK JAMES
Yeah.
00:05:13
The SnowJobs Podcast
a Security system was activated. ah But, yeah, so week in review, as we said last week.
00:05:16
RICK JAMES
Lazy rooms.
00:05:19
The SnowJobs Podcast
If you haven't already, head over to YouTube. Check out Storm Chasing Season 2. Got the first two episodes up. The Clintar episode was the most recent. So Clintar has 30,000 employees, so we should be seeing 30,000 views on there, Jeremy Kirkham. Get on it.
00:05:36
The SnowJobs Podcast
so that's
00:05:37
RICK JAMES
Yep. Yeah, yeah.
00:05:38
The SnowJobs Podcast
The formula is kicking in. Simon 2026 is in and Addy this year.
00:05:44
RICK JAMES
Thank you.
00:05:47
The SnowJobs Podcast
As we said last week and the week before, we said we'd give him a shout for it. June 23rd to 26th. So if you're going to Sima, get your tickets, get your hotel rooms, um and we'll see you Sima adjacent.
00:06:00
The SnowJobs Podcast
We'll see you at the parties and stuff that are going on around there. Storm Field Day this year has been moved up. It is in July, and it's July 29th and 30th. It's usually what, like the second week of August, if I remember correctly?
00:06:11
RICK JAMES
Yeah, yep.
00:06:13
The SnowJobs Podcast
So it's wove up a color yeah it's moved up a couple weeks this year.
00:06:13
RICK JAMES
I moved it up. I think they're busy.
00:06:16
The SnowJobs Podcast
So it's July 29th and 30th. Tickets are currently on sale on the Storm Equipment website. If you are planning on attending, you will be probably amazed to know, as I've learned, there is not a single full-size SUV in all of Minnesota for rent.
00:06:34
The SnowJobs Podcast
i don't know if I don't know if ICE has them all.
00:06:34
RICK JAMES
Did you?
00:06:35
The SnowJobs Podcast
I don't know what's going on, but literally not one full-size SUV.
00:06:37
RICK JAMES
Well, ICE deserves to have them all. ICE deserves to have them all.
00:06:40
The SnowJobs Podcast
I'm okay with it. Yeah, I'm okay with it.
00:06:41
RICK JAMES
Yeah. Yeah.
00:06:42
The SnowJobs Podcast
But, the yeah, there's not one.
00:06:43
RICK JAMES
Did you?
00:06:45
The SnowJobs Podcast
I checked every rental car company at the airports. They can't explain it, but there are no full-size SUVs for rent. Yeah.
00:06:52
RICK JAMES
i think I think you and Sean are good on Prius.
00:06:57
The SnowJobs Podcast
I mean, if if it's me and Sean in a Prius, then i don't know One of us going be running alongside it. because There's not any room for two bags in there and me and Sean.
00:07:02
RICK JAMES
etc
00:07:07
The SnowJobs Podcast
Right.
00:07:07
RICK JAMES
ah did you Did you check the other website I sent you?
00:07:10
The SnowJobs Podcast
I started to go through it, and then I got sidetracked, so I got to go through it again.
00:07:13
RICK JAMES
No.
00:07:13
The SnowJobs Podcast
I do have, like, a Ford Explorer or something. That's, not like, a crossover SUV is the mode. I'm like, we can't fit five people in there with luggage. Like, no way.
00:07:22
RICK JAMES
No.
00:07:23
The SnowJobs Podcast
So we're going to we're gonna have to further investigate that. but But, yeah, that is it. If you are coming a Storm Day and you need a full-size SUV, look elsewhere other than Minneapolis because there's not one to be had that week.
00:07:37
The SnowJobs Podcast
uh september 17th is a thursday that'll be s&s snow and ice solution sixth annual snow show that's in the scranton wilkes bar area of pennsylvania it's a great show great stuff mushrooms so uh you want to check that out tony and janet do a phenomenal job on that
00:07:49
RICK JAMES
and I knew that was coming.
00:07:55
The SnowJobs Podcast
We look forward to that one every day or every year rather. October 1st in Uxbridge, Massachusetts will be the third annual Northeast De-Icing Solutions De-Icing Day. Patty Salmon and company do a great job with that one. the the The second year growth over the first year was incredible.
00:08:12
The SnowJobs Podcast
They're they're getting that nailed out.
00:08:13
RICK JAMES
He said he's blown it up this year. He said he's blown it up this year.
00:08:16
RICK JAMES
So whatever that means. I don't know. don't know. He's a live BAM concert. i't know what he said. Some stuff's going on.
00:08:16
The SnowJobs Podcast
They built a building just for that.
00:08:23
The SnowJobs Podcast
Dude, they they built a building just for their new conference, for their de-icing day.
00:08:23
RICK JAMES
Yeah. like
00:08:28
The SnowJobs Podcast
that's That's dedication right there.
00:08:31
RICK JAMES
yeah
00:08:31
The SnowJobs Podcast
can't beat it um i don't need to say that one that one's already been done head on over to snowjobsnationstore.com and get all your snowjobs nation merch um we gotta do a giveaway dude we gotta to do like a like one of the i've been getting a lot of asks about the snowjobs luggage now the uh the carry-on suitcases we gotta do gotta to do a giveaway what should we do
00:08:52
RICK JAMES
Yeah.
00:08:57
RICK JAMES
I don't know. They buy $500 with their stuff. We'll get
00:09:00
The SnowJobs Podcast
five hundred
00:09:03
RICK JAMES
them. Those aren't cheap, man. They're couple hundred bucks.
00:09:05
The SnowJobs Podcast
well that's the deal buy three thousand dollars with the snow jobs gear and jeremy will send you a suitcase the
00:09:07
RICK JAMES
I'll
00:09:12
RICK JAMES
autograph it. I'll autograph it for free.
00:09:14
The SnowJobs Podcast
we'll figure something out well we're gonna get one up there because we i probably had like five or six people in the last week asking me about the snow jobs luggage at the uh at storks that was great
00:09:24
RICK JAMES
I can order anything if they want to special order anything. I can just kind of let me know.
00:09:29
The SnowJobs Podcast
Well, it is show season. We could we could definitely we could definitely do a giveaway. Maybe, like, spend $100 in the store and you get entered in to win.
00:09:37
RICK JAMES
Sure.
00:09:37
The SnowJobs Podcast
Something like that. We'll come up with something.
00:09:38
RICK JAMES
Yeah.
00:09:39
The SnowJobs Podcast
We'll check the ah socials. We'll have something up there in the next couple days. The new patch hats are in. The new the new Canada shirts are in. So get all your Snow Job stuff at snowjibsnationstore.com.
00:09:52
The SnowJobs Podcast
Anything else, buddy?
00:09:54
RICK JAMES
ah spin i think I don't know if there's fires going on. My allergies and stuff are killing me right now. so
Allergies, Equipment, and Jokes
00:10:00
RICK JAMES
i don't know if the fire smoke and shit's coming down already or what.
00:10:01
The SnowJobs Podcast
There's always, i think they i think they're just perpetually on fire in Canada, right?
00:10:04
RICK JAMES
um Yeah, I think so. I think they are. so i don't know i don I guess I was going to say, if anybody's looking for some, I do have a couple of for sale, brand new, or not brand new They got about 1,100, 1,100, 1,400 hours on them.
00:10:09
The SnowJobs Podcast
Yeah.
00:10:16
The SnowJobs Podcast
Ooh.
00:10:19
RICK JAMES
They're 2020s, 2021s. Snow tires loaded.
00:10:22
The SnowJobs Podcast
How's the speed sensors on there?
00:10:24
RICK JAMES
i Two armrests. i I put them on myself. So they have two armrests. They're ready to go. we're just ah There's nothing wrong with them. We're just upgrading. So if anybody's looking, dm me.
00:10:36
The SnowJobs Podcast
No speed sensor problems on them? All right.
00:10:38
RICK JAMES
Nah, honestly, those have been pretty good. So we haven't had any really any. think We had a speed sensor like when they were brand new, but we haven't had anything since.
00:10:46
The SnowJobs Podcast
All right, cool.
00:10:46
RICK JAMES
They've been really good.
00:10:47
The SnowJobs Podcast
There you go.
00:10:48
RICK JAMES
So.
00:10:49
The SnowJobs Podcast
All right, guys, keep hitting Apple apple and Spotify. All right, keep hitting Apple Podcasts and Spotify, getting the like and subscribe, giving us the five-star reviews, and leaving your comments for how we can better serve you guys and bring you what you need.
00:11:02
The SnowJobs Podcast
If nobody's got anything else, we'll hit the commercials, and we'll get back into it with the boys. All right, guys, we'll be right back in two minutes.
00:11:06
RICK JAMES
it.
Enforcing Payment Terms
00:13:23
The SnowJobs Podcast
All right, we're back. We are back. So let's just do it. Let's welcome back Mike and Billy. How are we, boys? How was your week?
00:13:31
Mikey Santolucito
Fantastic. You guys.
00:13:33
The SnowJobs Podcast
Good. Everything was good. How doing, Bill?
00:13:35
RICK JAMES
Real good.
00:13:37
Billy
Good. Smooth week this week.
00:13:38
The SnowJobs Podcast
Good.
00:13:39
Billy
So that was a blessing compared to last week. It was clear rain.
00:13:42
The SnowJobs Podcast
That's good. Smooth is good.
00:13:44
Billy
Got shit done.
00:13:46
The SnowJobs Podcast
It rained a lot here this week. It rained a lot here this week.
00:13:48
Mikey Santolucito
Yeah, it did. It's going to be hot next week too. In i think the nineties here on Wednesday for a day.
00:13:52
The SnowJobs Podcast
Oh, great. Oh, great. Love it.
00:13:54
RICK JAMES
Wow.
00:13:55
Billy
Monday here.
00:13:57
The SnowJobs Podcast
Craptacular. That's great.
00:13:59
Mikey Santolucito
Means
00:14:02
RICK JAMES
You don't sound too happy.
00:14:03
The SnowJobs Podcast
ah Well, one of these days, the HVAC guy is going to get out here and finish my unit. Because right now we're we're still rocking a couple window units in a couple rooms because the HVAC is getting replaced. So half the system is done. The other half is not.
00:14:18
Mikey Santolucito
Yep.
00:14:19
The SnowJobs Podcast
Like, let's go!
00:14:19
RICK JAMES
It seems like it's been going on for a while, hasn't it?
00:14:23
The SnowJobs Podcast
uh yes it's been going on for a while but we got rid of the first guy you can't you can't rely on firemen You got to go outside the family.
00:14:31
RICK JAMES
Yeah.
00:14:31
The SnowJobs Podcast
You got to go outside the family if you want it done quick and right. Otherwise, you got to wait. Oh, man. But anyway, it's good to have you boys back. We got a lot of great feedback last week from our intro talking about RFPs and contracts and, you know, what stuff we've all learned the hard way needs to be added and guys should be thinking about putting in their contracts if they don't have it. So I think we came up with a couple couple new ones this this week for a for everybody.
00:15:00
The SnowJobs Podcast
um Who wants to kick it off? Mikey, you want to talk about your ah your payment terms?
00:15:06
Mikey Santolucito
Well, ah payment terms in general or am I sticking to the...
00:15:08
The SnowJobs Podcast
Yeah, kick it off. No, do whatever.
00:15:11
Mikey Santolucito
right. Well, so for in general, all of us have our air holdbacks.
00:15:12
The SnowJobs Podcast
Let's get it going.
00:15:12
Billy
Unleashed.
00:15:18
Mikey Santolucito
We're all sitting on probably a ton of money right now that still needs to come in from the large winter, at least that the East Coast had. You know, payment terms are there for a reason. You got your lawyer on retainer.
00:15:30
Mikey Santolucito
You can't be late with them. You got your insurance company, you've got your staff, whether it's janitorial or whoever it is that makes sure the building runs. you You would never think to be late for them because you view them as an essential service.
00:15:43
Mikey Santolucito
We need to be viewed the same way. I know we're not inside the building, so you don't see us very often. We're kind of like an insurance policy.
00:15:48
The SnowJobs Podcast
Thank
00:15:49
Mikey Santolucito
We're there when you need us, but when you don't, we're kind of in the background, just getting paid. But for the winter that we just had,
00:15:55
Billy
Thank you.
00:15:58
Mikey Santolucito
If the terms are 30 days and you get paid on 45, I don't necessarily see that as a red flag. you know Sometimes for larger storms, it does take a few like accounts to shuffle around to get some capital together to pay that balance that they have.
00:16:15
Mikey Santolucito
And even if you have like back-to-back storms, right, that accrue a certain balance over the month, like each of those invoices, I'll speak for variables for a second, each of those invoices is an individual 30-day term.
00:16:27
Mikey Santolucito
If it's your seasonal where you just expect that same payment every month and they're, you know, 45 days late or they're on time, that's great. But if they're hitting 60 on a regular basis, if they're going over 60 on a regular basis,
00:16:43
Mikey Santolucito
it needs to be in there that some kind of repercussion has to happen. And it kind of sucks, right? Because when you talk about no longer servicing the site, whether it's, you know, we're going to pull the equipment off in our contract, it says, you know, if we're not paid in 60 days, you're going to be put to collections or your contract is terminated, which means you're held liable for anything that happens from this day forward, you know, a 30 day cancellation, whatever you have in there.
00:17:10
Mikey Santolucito
you know they They need to understand that it's serious and it's going to happen. And the only way that that is going to happen is if the industry actually picks up on it and starts doing it. Because there is always somebody that's going to come in behind you and take that account.
00:17:20
The SnowJobs Podcast
Sure.
00:17:21
Mikey Santolucito
and and suffer, you know, waiting 70 days, 80 days, 90 days for a payment. There are guys that still do that. There are clients that still take that long to pay us. And, you know, some of them are legacy clients that we really shouldn't be accepting that from. Like we're friendly, but we're not looking to be a bank and finance their services.
00:17:42
Mikey Santolucito
So having that laid out in there and having that conversation in person, not over the phone, not email, you know, somewhere where you can look the person face to face, say, Hey, these are our terms. This is the cost that goes into our equipment, our staging, our manpower, um, our insurance, everything that the weather service that goes into us being ready for servicing your site.
00:18:03
Mikey Santolucito
When the snow and the ice ah do come, are you able to pay within these terms?
00:18:05
The SnowJobs Podcast
Thank you.
00:18:09
Mikey Santolucito
No matter what, like I thought of something a few weeks ago that I'm going to try this winter where I do quite a bit of variables, like 50% of my book of business is variables, right?
00:18:20
Mikey Santolucito
So I figure this, if I take the template for seasonal and I show them based on a five year average off true weather for what the the area got for a certified annual total,
00:18:31
Mikey Santolucito
what the seasonal cost would be for that site. And I just put it in front of them like, yeah, I understand your variable. You're you're not deviating from that. That's fine. Here's what your seasonal cost would be. If we got a winter of say 60 inches and your contract was a hundred grand for a seasonal,
00:18:47
Mikey Santolucito
do you have that in your account right now to pay us on time to make sure that you know service doesn't stop and that we can account for our costs to service your site and it's a difficult conversation you don't want to have it because sometimes that puts you out of the running sometimes like all that they're making to jump through all these hoops we're just going to go to we're just going to go the next guy in line you know that they're not asking us to do all this which is fine it's fair it's better served by others at that point but Having that conversation in general and having other contractors that are your friends or that you know and are friendly with that can have that conversation with their clients, it'll help the industry get to that point where it's regular and clients expect it. And they're like all right, we have to pay it or they're going to cancel service. Then we have to go find somebody else to service the site, which is never fun, especially as middle of January, middle February when it's already like you know snowy every week or ice events or whatever.
00:19:46
Mikey Santolucito
they They don't want to have to do that, but until more people put their foot down, it's never going to change for us. It's always going to be a battle. Your your AR aging report is what you live and die by in the winter because when you've got no cash flow coming in, you're fucked.
00:20:02
Mikey Santolucito
You know what I mean? Especially if you've down month or a down year like it
00:20:03
The SnowJobs Podcast
Yeah.
00:20:03
RICK JAMES
Yeah.
00:20:05
Mikey Santolucito
If you don't have enough seasonals to keep you afloat, like they got to pay on time for whatever the service is, whether it's just a basic salting for some dampness on the ground or, you know, one to three, three to six, whatever amount of snow you just got, they, they got to pay it on time so that we can keep our company running.
00:20:22
Billy
Thank you.
00:20:23
The SnowJobs Podcast
I don't think that's as difficult a conversation. Like you said, it was a that's yeah it's a difficult conversation to have. I don't think it is. I think you're doing your due diligence. you're're You're helping your customer you know look at all the avenues of what could possibly happen and say, hey, listen, here's the climatology.
00:20:37
Mikey Santolucito
You're right.
00:20:39
The SnowJobs Podcast
Here, once every seven years, we get a banger. We've been six years of down, so we're we're just preparing you. you know If we get double the snow... this is what it is probably going cost for this year.
00:20:51
The SnowJobs Podcast
Just prepare. I don't think that's, it I think that's, I think you're doing your due diligence and I think you're serving your, your customer better by having that conversation, at least putting it on their radar.
00:20:52
Mikey Santolucito
Right.
00:21:02
Mikey Santolucito
When you have a lot of
00:21:02
RICK JAMES
Right.
00:21:04
Mikey Santolucito
contractors in your area that will do the work that you do it makes it difficult in that aspect but having the conversation should never be an issue it it should just be a friendly dialogue that you start and if you feel like it's not going to go anywhere or you feel like they're not going to be responsive to it or respectful to what you're trying to do with your business then maybe you do just walk away and let somebody else deal with it but if you're if you need the work
00:21:17
The SnowJobs Podcast
Yeah.
00:21:30
Mikey Santolucito
and you think you can get by on a 60-day pay period on a 30-net contract, then God bless you, but it's it's no way to live for guys
Billing Practices and Client Communication
00:21:40
Mikey Santolucito
like us.
00:21:41
RICK JAMES
All right.
00:21:41
The SnowJobs Podcast
Yeah, i I don't think that's a bad thing to, I mean, we we spell it out actually in the proposal. Like, here's here's your floor and ceiling. I mean, I know we we're talking about different things, but here's what it could possibly, we give them an example of the last banger winner where we crunched the numbers right there.
00:21:57
The SnowJobs Podcast
And we give them the equation of here's what it would cost over your seasonal if we get 80 something inches this year or 100 inches. We give them that equation right in the proposal. That way, you know, we're doing our due diligence. We're trying to give as much information as possible to our customer to best equip them for the choice that they need to make.
00:22:17
The SnowJobs Podcast
I don't think that's a I don't see that as a difficult conversation. I think that's a necessary conversation, honestly, for me.
00:22:23
Mikey Santolucito
Oh, for sure.
00:22:25
Billy
It's just good business.
00:22:25
RICK JAMES
Yeah.
00:22:25
Mikey Santolucito
For sure.
00:22:27
The SnowJobs Podcast
What do you think, Billy?
00:22:27
Billy
You know, I think it's good business.
00:22:28
The SnowJobs Podcast
Yeah.
00:22:29
Billy
I mean, we've all been down these roads to, you know, where we've suffered, as as Mike put it.
00:22:30
The SnowJobs Podcast
yeah
00:22:37
Billy
When the fuck am I going to get paid? I mean, it's stressful. You're pulling your hair out. You know, it's like you got back to back to back. like, geez, oh, Pete, so you're just watching this thing rack up like a slot machine. So what we started doing on, like, say, per visit contracts, because, you know, I'll be honest, I think people think that,
00:22:53
Billy
per visit means I don't have to pay you anything and it's all the risk is on you and only if it snows. Well, we stopped taking so if they want to per visit contract and they sign it by October 1st, they're responsible for five deicings and five plows up front.
00:23:04
RICK JAMES
Nice.
00:23:09
The SnowJobs Podcast
Love it.
00:23:09
Billy
So it's a retainer.
00:23:09
The SnowJobs Podcast
Yeah. yeah
00:23:11
Billy
Sign after November 1.
00:23:11
RICK JAMES
nice
00:23:13
Billy
So this kind of parlays into a lot of things. ah if you sign before October one, all good in the hood, right? No matter what the contract is, you know, but you start pushing November one, this and that. Now you're starting to, you know, in our contract, you're, you have tears of what you're responsible for. Well, instead of one payment due in November, now it's two or three or whatever, you know, and same with the the collections, you know, I'm sick of paying the attorney.
00:23:39
Billy
I'm sick of, you know, I got send guys in black masks to take care of things sometimes. No, I'm just kidding. But, very stressful for the work that we and they don't think it's important.
00:23:47
RICK JAMES
Yep.
00:23:47
The SnowJobs Podcast
But not really.
00:23:51
Billy
It's not important to pay us. Obviously, you know, I do have salaried employees. You know, you have equipment loans. I don't care who you are. I mean, we have a right to get paid no matter what, if we're staging equipment or not, or have no bills, no overhead, whatever.
00:24:00
RICK JAMES
Yep.
00:24:05
Billy
You signed a contract. This is what we're doing, and I'll shut you the fuck down if you don't pay.
00:24:12
The SnowJobs Podcast
Yeah.
00:24:12
RICK JAMES
Yep.
00:24:12
Billy
Think about it. Six inches rolls in Oops, I forgot. You know, because like you forgot to pay me. I forgot. That's pretty disappointing when you have customers or staff. And we have that in our contracts as well.
00:24:23
Billy
ah No pay, no come, liability on you.
00:24:28
The SnowJobs Podcast
Oh, that's smart.
00:24:29
RICK JAMES
Yep.
00:24:30
The SnowJobs Podcast
That's really smart. I like that.
00:24:31
Billy
I don't like being dicked around. I think we're all, there I mean, everybody that listens here, most of us.
00:24:34
The SnowJobs Podcast
I agree. I agree, but spelling it out like that, Billy, I love that you actually spell that out in the contract because that's one thing I'll freely admit.
00:24:36
Billy
We're
00:24:39
Mikey Santolucito
It's gangster.
00:24:41
Billy
not.
00:24:44
The SnowJobs Podcast
That's one thing I should have in there. I've never had to go that route, but it's only a matter of time until somebody doesn't pay on time. Like, we've we've experienced the first time this year something I never even thought of.
00:24:51
Billy
Yeah.
00:24:54
The SnowJobs Podcast
Do you know all these, like, all these doctor's offices, these professional buildings and stuff, you know they're all being bought up basically by these conglomerate doctor companies? So there was one office bill, one medical building that's been sold three times in one winter season.
00:25:11
The SnowJobs Podcast
So we're like, hey, we're where's the where' we're missing our checks for you know December, January. Oh, that's not us anymore. We sold that in December. Oh, well, who do we forward the bill to for for the contract now? And we had to do it twice over one season.
00:25:27
The SnowJobs Podcast
Like, I didn't even know that was a thing, but you were exactly right. From now on, I'm putting that in the contract going forward. Like, hey, no payment. Liability falls on you. We stop servicing. I like that.
00:25:37
Billy
Yeah, and that was in the language. I mean, my language versus what let's call a professional attorney would write. It's basically that you don't pay with agreed.
00:25:48
Billy
Everything's negotiable, right? So like if, hey, Bill, I know we're 60 day company and you require 30. Let's meet at 45. Great. Until you don't make that that benchmark.
00:25:57
RICK JAMES
Yep.
00:26:00
Billy
Because if we're required
00:26:00
The SnowJobs Podcast
Yeah.
00:26:00
Mikey Santolucito
Yeah, 45 turns to
00:26:04
Billy
Exactly.
00:26:04
RICK JAMES
Yep.
00:26:04
Billy
You start pushing the envelope, I get a little antsy, you know, and basically as a new sign, is the line item says, you no pay, liability on you, pal. And we ain't coming.
00:26:16
Billy
It's like grass too. You don't pay, you know the grass is hard to control because no one cares. You know, if grass grows, you know, six, eight it inches, nobody's getting hurt, you know?
00:26:21
Mikey Santolucito
yep
00:26:25
The SnowJobs Podcast
True.
00:26:25
RICK JAMES
Right.
00:26:26
Billy
So.
00:26:28
RICK JAMES
What do you guys, are you guys sending bills twice a month?
00:26:28
The SnowJobs Podcast
You know what?
00:26:32
RICK JAMES
what are you guys doing once a month? What are you guys normally doing?
00:26:36
The SnowJobs Podcast
I do monthly.
00:26:36
Mikey Santolucito
Variable, it's after the storm. Seasonal, it's first of the month.
00:26:40
The SnowJobs Podcast
You bill every storm individually, Mikey?
00:26:40
RICK JAMES
you you Wow.
00:26:43
Mikey Santolucito
m
00:26:43
The SnowJobs Podcast
Oh,
00:26:44
Billy
Same.
00:26:44
Mikey Santolucito
Yep, it's a lot.
00:26:45
RICK JAMES
I've heard a lot of guys a lot of guys do that, but yeah.
00:26:48
Mikey Santolucito
It's a big lift.
00:26:49
The SnowJobs Podcast
I wouldn't be able to keep up with that, honestly, myself.
00:26:51
Billy
It's hard.
00:26:51
The SnowJobs Podcast
I wouldn't be able to keep up with it.
00:26:52
Mikey Santolucito
It's tough. I'll show you guys the spreadsheet that we have that the operations guys have to fill out for every every event.
00:26:57
The SnowJobs Podcast
I don't want to see it
00:26:59
Mikey Santolucito
it's It's brutal.
00:26:59
The SnowJobs Podcast
ah
00:27:01
Billy
Yeah, we, yeah.
00:27:01
RICK JAMES
And then you don't miss stuff, hopefully.
00:27:03
Mikey Santolucito
Uh, we're getting better at not miss it's more dates getting jumbled up because I try and put the invoice date as the storm date. So whatever the certified total is, I have to make sure that it pulled on that date in aspire, make sure the word ticket hits that date, but the client will get it maybe five days after or 10 days after whatever the batching is for invoices. And they're like, Oh, well, why am I, uh, why you give me a backdated invoice that now the 30 day net is 10 days old.
00:27:32
Mikey Santolucito
I'm like, no, it read the bottom.
00:27:33
RICK JAMES
Thank you.
00:27:33
Mikey Santolucito
It says due on, 30 days is due on receipt of invoice. So whatever the date is, it's just to tell you what the certified total is. to to Ignore that. When you get it is when 30 starts.
00:27:44
The SnowJobs Podcast
That would be a lot of added work on me and our billing. And it would also be a lot of like people lose their emailed invoices for monthly. I can't imagine if I sent them 15 different invoices in the month of December, how many would actually come back paid and how many, Oh, oh we forgot about that one.
00:28:04
Billy
So
00:28:04
The SnowJobs Podcast
That just seems like I'd be chasing a lot more individual invoices around.
00:28:09
Billy
what what we do, if you're on a seasonal or all inclusive or whatever, a payment schedule, put it that way, we treat it like auto payments. Remember back when you took an auto loan out and you get a whole on book for the first 48 months?
00:28:17
The SnowJobs Podcast
yeah
00:28:20
Billy
you sign Let's say in June, you sign a contract, say it's $2,000 a month, whatever. October 1, you get all your in all your invoices in sequential order in the same day.
00:28:33
Billy
Actually, like within the same 10 minutes because it's not...
00:28:33
The SnowJobs Podcast
Yep.
00:28:35
The SnowJobs Podcast
That's how we do seasonals. Yep.
00:28:36
Billy
So there's no excuse. I didn't get it or Billy forgot or or Angela, whoever forgot. And then when it comes to similar to what Mikey does, except I bill every Sunday on per visits and seasonal where the icers extra or whatever.
00:28:50
The SnowJobs Podcast
Yeah, yeah, add-ons.
00:28:50
Billy
So every Sunday day i bill. So then it's not like not keeping track of the whole month. So we broke it down to a week because I tried to do it. Mike, to it just, oh man, it got chaotic, but yeah,
00:29:01
The SnowJobs Podcast
Yeah, I bet.
00:29:02
Billy
And if i want all three days and that really jumbles up cashflow, except especially after back to back to back to back events, like you really, you know, you can add some serious numbers real quick and 72 on the per visit stuff.
00:29:02
Mikey Santolucito
It does.
00:29:13
RICK JAMES
So you're billing weekly, Billy?
00:29:17
Billy
Yeah.
00:29:17
The SnowJobs Podcast
On the after, yeah, and the add-ons for the seasonals.
00:29:18
Billy
Yeah.
00:29:21
The SnowJobs Podcast
yep that's yeah we we do the add-ons monthly uh for the seasonals but they we do the same thing billy does where they know what they're paying every month for the six months and they have the invoices so they can pay them all in advance if they want i mean i don't i don't really care uh jeremy what do you guys typically set your payments out of you 30 45 60 45 almost
00:29:40
RICK JAMES
Yeah, it's by a probably about 45, but it's 60 plus.
00:29:43
The SnowJobs Podcast
forty five i almost
00:29:46
RICK JAMES
sixty class I mean, we got customers that are – it's ridiculous.
00:29:51
The SnowJobs Podcast
Do any you guys, none of you guys, you are the bank.
00:29:51
RICK JAMES
We're the bank. We're the bank. We're the bank. We're the bank, you know.
00:29:54
The SnowJobs Podcast
Yeah, no, I hear you.
00:29:55
RICK JAMES
Yeah.
00:29:55
The SnowJobs Podcast
We're all the bank. Do any of you guys tack on any, uh, any fees if they go over, which won't work anyway.
00:29:57
RICK JAMES
Because they'll never pay them.
00:30:02
The SnowJobs Podcast
They won't pay them. Yeah.
00:30:03
RICK JAMES
No, they'll never them.
00:30:05
Billy
late fees interest we've got her on the middle of ham no i don't think i just did one today it's not a very large amount but it kind of irritates me um
00:30:06
The SnowJobs Podcast
You're muted, Mikey.
00:30:11
The SnowJobs Podcast
He's back.
00:30:15
Billy
local business in town. Actually, it's a where master I saved his ass and yeah, he's already racked up over 250 in late fees. I doubt he's going to pay the money. You know, I mean, don't know what to do.
00:30:25
The SnowJobs Podcast
Oh, I highly doubt it.
00:30:27
Billy
I mean, I'm going to bet, you know, five star or a one star Google. I don't have time for that crap, but you know, over such a small amount, it just really grinds me.
00:30:37
Billy
That's it.
00:30:37
The SnowJobs Podcast
I hear you.
00:30:40
Mikey Santolucito
Yeah.
00:30:40
The SnowJobs Podcast
I hear you.
00:30:40
RICK JAMES
and you but you put it on You put it on there for least I think there's something, right? even Yeah.
00:30:46
The SnowJobs Podcast
Most people don't seem to care. They don't care.
00:30:49
RICK JAMES
No.
00:30:50
The SnowJobs Podcast
Oh, man.
00:30:50
Billy
They don't care.
00:30:51
RICK JAMES
How about you, Steve? What do you guys do? 30? You're all 30?
00:30:55
The SnowJobs Podcast
well ah it depends the seasonals the seasonals are due on the first of the month of every month november through april they know that uh and then they're they're any the add-ons that they get once a month at the end of the month for for an add-on any of that stuff is 30 days and that's it we don't really go but but we're doing mom and pop stuff we're not doing any major big box major conglomerate multinational corporation shit we don't do that that's not what we do so um
00:30:55
RICK JAMES
Yeah.
00:31:23
Billy
You ever put the snow back?
00:31:25
RICK JAMES
You're lucky.
00:31:26
Mikey Santolucito
Ha ha ha ha.
00:31:26
The SnowJobs Podcast
ah No, I've never put the snow bath. Dude, you know, I don't fuck around with service. That's the one thing, like, I don't do only because... I know my luck.
00:31:37
The SnowJobs Podcast
And if I fuck around to try and fuck somebody else,
Contract Complexities and Liabilities
00:31:40
The SnowJobs Podcast
it's just going to mean I get fucked four times harder. Like some, if I put snow back in the parking lot, some 90 year old woman's going to come in driving in there by mistake, looking to turn around. going to get her car stuck. She's going to get out of her car. She's going to slip on a banana peel under the ice. And somehow I'm going to be out $2 million and no insurance company.
00:31:59
The SnowJobs Podcast
So that's my luck. That would, that would be what happened. I've wanted to do it. Trust me.
00:32:04
Billy
Yeah. Ice all
00:32:05
The SnowJobs Podcast
I have dropped, i've I have ordered a load of three-quarter inch gravel dropped in somebody's driveway before.
00:32:12
The SnowJobs Podcast
That's in the summertime, though. That's not winter stuff.
00:32:15
RICK JAMES
I've seen it done before, like years ago.
00:32:18
The SnowJobs Podcast
Put it back, put the snow back.
00:32:18
RICK JAMES
People. Yeah. not Not us, but I've i've seen, I know somebody who did that in town years ago.
00:32:24
The SnowJobs Podcast
How awesome would that be if you could, like, have a truck, like, have five of those snowmakers, just hook them up to a hydrant and start spraying the parking lot back over
00:32:24
Mikey Santolucito
Nice.
00:32:32
Billy
place it all up
00:32:33
The SnowJobs Podcast
That'd be great. ah We really have no recourse, honestly, right? Other than sending them to collections, which you're talking about.
00:32:42
Billy
No.
00:32:43
The SnowJobs Podcast
We we try so hard to ah have good business relationships. It's just not. But are they are they a good business partner? Then if they're not paying you to the point where you have to send them to collections.
00:32:53
Billy
no
00:32:54
RICK JAMES
No.
00:32:54
Mikey Santolucito
No.
00:32:57
The SnowJobs Podcast
That's a. don't
00:32:59
RICK JAMES
But once again, you're probably in pretty, pretty deep at that point. And you're like, fuck, what happened? You know, we did our job.
00:33:06
The SnowJobs Podcast
Yeah.
00:33:07
RICK JAMES
Why aren't you paying us? And then you hope to get something out of them.
00:33:13
The SnowJobs Podcast
Can you put, I mean, for smaller guys, you can put a contractor lien on certain things. I know you can in New York. You can put a contractor lien on the property, but you can't get anything out of the property until they go and try to sell it.
00:33:26
Billy
Yeah. Maybe forever.
00:33:27
The SnowJobs Podcast
so that's that's your only recourse um i don't know i don't know what other recourse there is we've never actually we've never really had the problem we've had little stuff here and there but like the one one guy i was what's that
00:33:38
RICK JAMES
Oh, man.
00:33:38
Mikey Santolucito
like billing disputes, like billing disputes.
00:33:39
RICK JAMES
Go ahead.
00:33:43
The SnowJobs Podcast
No, like one guy literally didn't pay us for some summer work one time. It was like $1,200, and we chased him around for months and months, and he he he would write checks that he would cancel the same day just to get us to go away. And finally, I'm just like, listen, this guy will never contact us again. He will run and hide. We will never hear from his crazy ass. It's just $1,200 is a small price to pay you know to get rid of this guy forever.
00:34:07
Billy
right.
00:34:07
The SnowJobs Podcast
So we just kind of let it go.
00:34:08
RICK JAMES
We had an account years ago. I mean, this 10 plus years ago, they were going out of business and they owed us lot of money for the winter, you know? It was whatever it was. And so then they gave us gift cards. It was gas station. They gave us gift cards, all these gift cards to like go in their store.
00:34:25
RICK JAMES
We went in there. There's nothing left in the store. There's nothing. They didn't have gas.
00:34:29
The SnowJobs Podcast
ah ah
00:34:30
RICK JAMES
They didn't have anything on the shelf. We couldn't even use the damn gift cards. We just got fucking hosed.
00:34:34
The SnowJobs Podcast
ah
00:34:36
Mikey Santolucito
And it wasn't a national chain either.
00:34:36
RICK JAMES
I was like, No, no, it wasn't. i was like, we couldn't even, like, we went in there trying to get something out of him. Nah, we got nothing.
00:34:47
The SnowJobs Podcast
oh my god that's freaking great ah
00:34:47
RICK JAMES
that We got fucked.
00:34:50
Billy
I had a.
00:34:51
The SnowJobs Podcast
so who wanted to talk about variable contract terms did we did we cover enough of that
00:34:57
Mikey Santolucito
I got a list here.
00:34:58
The SnowJobs Podcast
Because I don't do variables. So, like, the tiered stuff, that would be Mikey's that would be mikey's ballpark. Because, Billy, you don't do a lot of variable tiered shit, right? So, I know, Jeremy, you don't either.
00:35:08
RICK JAMES
we just We just do a couple of counts, but yeah.
00:35:09
The SnowJobs Podcast
Just one. just Yeah. I don't do any. So, that would be, Mike, you got to cover the variable tiered stuff. So, tell us what's got to go in there.
00:35:17
Mikey Santolucito
Well, variable tiered out here can be two things, right? Like it per inch is what we call it. variable tiered or seasonal tiered that's for like your zero to 30 your 30 to 50 that that's usually like your distribution centers or larger campuses that want to basically give you a at retainer to be on site which will cover your costs your overhead your equipment the staging for the guys when they have to come in like you know mess around if the storm doesn't really materialize into what they say is going to.
00:35:49
Mikey Santolucito
but Those are great because you know usually once you get over that 30 inch, you're doing pretty well because you're in the 30 to 50 inch bracket, you're basically in the seasonal, full seasonal cost at that point. Then when you get over 60,
00:36:02
Mikey Santolucito
then you're above the seasonal and you're making even more money and you're capturing all your costs. and You're not really losing at that point. It's fair. It's completely fair for you. And it's clear for the client because you're getting what you need to service the site for X amount just for the year.
00:36:14
Mikey Santolucito
But you're also not sitting on this equipment if you get like a 10 inch winner and then you're sitting there with your pants down because you've been paying for this stuff all year and you made no money on the site. But for a per inch site, those are your one to threes, three to sixes, six to nines, whatever the tiered system is that you have in that ah RFP.
00:36:35
Mikey Santolucito
I will tell you this, we have a couple that start at 0.1 to three inches.
00:36:38
RICK JAMES
So, what?
00:36:41
Mikey Santolucito
Some of those clients are great. And if we have a storm that we can treat and they pay for the treatments, they're also gonna get charged for that tier. And what that tier does, everybody will understand this,
00:36:54
Mikey Santolucito
It covers your equipment. It covers the guys that you called in, even if it didn't do anything that you know that you're getting paid for it no matter what. We have a very small handful of clients that have it in their contract that if we do not have to drop our blades for under an inch, even though their tier says 0.1 to 3, we cannot charge them for that tier.
00:37:15
The SnowJobs Podcast
What?
00:37:16
Mikey Santolucito
ah it It is bullshit.
00:37:16
RICK JAMES
What?
00:37:18
Mikey Santolucito
It is their term though. And we signed their contract. They signed ours. So, There's a very, very, very, very very small, I think it's like three contracts that I know of that have it and they're brand new contracts. So we're figuring out how to put it in there to protect us next year. Like, no, you're either going to get charged hourly for the guys that we staged on site for the storm that was supposed to be one to three plowable, or we just got to walk away from the contract.
00:37:46
The SnowJobs Podcast
So, Mike, I want to understand this. want to make sure I heard this right. So your tier there is 0.1 to 3.
00:37:53
Mikey Santolucito
Yep.
00:37:53
The SnowJobs Podcast
But if you if if you didn't get enough, if you only got three quarters of an inch and it was wet it was warm pavement and you just basically salted it away, ah you don't get paid at all, even though you had the salt?
00:38:05
Mikey Santolucito
Make it make sense.
00:38:06
Billy
That's all.
00:38:07
The SnowJobs Podcast
That's horseshit, dude.
00:38:07
Mikey Santolucito
Make it make sense.
00:38:08
The SnowJobs Podcast
I wouldn't sign that.
00:38:08
RICK JAMES
Yeah.
00:38:10
The SnowJobs Podcast
Why he' signing that?
00:38:12
Mikey Santolucito
It's a great contract outside of snow. And for snow, it's large.
00:38:18
The SnowJobs Podcast
Oh, that's true.
00:38:18
Mikey Santolucito
It's got a very good equipment ah package. It's not like ah one loader in a truck that bobs in and out. There's like five pieces of equipment plus a truck, you know, 12 shovelers. It's a good site, especially for the winter that we had.
00:38:31
Mikey Santolucito
It's a good site.
00:38:33
The SnowJobs Podcast
But you're calling all those dudes in, you know, for a 0.1 to 3, and if you don't drop blades, you're not getting a dime?
00:38:33
Mikey Santolucito
But we did get...
00:38:37
Mikey Santolucito
You are not getting a dime.
00:38:42
The SnowJobs Podcast
So that's what, $10,000 out of pocket just to mobilize for a storm that you don't get to charge anything? That seems stupid. um I'm just going to say it. That seems dumb.
00:38:52
Mikey Santolucito
Yeah. I mean, listen, it,
00:38:53
The SnowJobs Podcast
Look, Billy's cracking his neck. He's so stressed over here in that. I thought he was going to pop his head off.
00:38:57
Billy
Sweating. <unk>dding
00:39:01
Mikey Santolucito
It, it works as long as we can plow. And that just means no pre-treatment. That just means you're there. You let it build up a little bit and then you just start scraping.
00:39:13
Mikey Santolucito
That's I don't see that as like a sleazy thing to do. That's not the word I use, but it's the one that I, I don't know.
00:39:16
RICK JAMES
They plow like us.
00:39:20
The SnowJobs Podcast
is this a big complex big site
00:39:22
Mikey Santolucito
Yeah.
00:39:22
RICK JAMES
He plows like us, Steve.
00:39:24
Mikey Santolucito
Yeah.
00:39:25
RICK JAMES
ten Tenth of an inch for plowing, man. We're dropping blades.
00:39:28
The SnowJobs Podcast
yeah i guess you'd have to i mean but if you salt it away but i mean you still got to use a ton of salt on that site even if you only get a dusting and who's paying for all that material how is that that they won the lottery they don't have to pay for shit
00:39:28
Mikey Santolucito
Yeah. You got it.
00:39:30
RICK JAMES
Men were hauling.
00:39:30
Mikey Santolucito
It's going to like that.
00:39:31
RICK JAMES
min holar
00:39:32
Mikey Santolucito
It's worth a while.
00:39:37
Mikey Santolucito
Yeah, you do.
00:39:42
Mikey Santolucito
Well, they're paying they're paying for the treatments, but the treatments are only covering the time to put that treatment down and the material. That's it.
00:39:51
The SnowJobs Podcast
Oh, crap.
00:39:52
Mikey Santolucito
So you can charge them for two or three saltings. Obviously, if you do two or three saltings, you can charge it
00:39:57
The SnowJobs Podcast
No.
00:39:58
Mikey Santolucito
but you can't charge them to tears. So that means you're breaking even or doing worse.
00:40:02
The SnowJobs Podcast
Jeremy's thinking exactly what I'm thinking here. You got call Sean and get him to write your salt, your salting plan. He'll, he'll figure out how you can get seven treatments out of that one half inch storm.
00:40:14
RICK JAMES
Ugh.
00:40:15
The SnowJobs Podcast
That's crazy. You got to fix it.
00:40:16
Mikey Santolucito
Sean.
00:40:17
The SnowJobs Podcast
That seems really antiquated and ass backwards.
00:40:21
Mikey Santolucito
Yeah. I mean, look, not they're not all like that.
00:40:23
The SnowJobs Podcast
you're not looking to do anything. You're just looking to keep it fair. Like,
00:40:26
Mikey Santolucito
You are. You are. It's something we haven't run into before. um This was a very well thought out contract and we thought that we could just do well on those storms, but there were quite a few under-inch events that we had to stage for and they fought us and they're still fighting us on those charges, even though we had the staff, you know and we have
00:40:51
The SnowJobs Podcast
So you rolled the dice. You rolled the dice on it. All right.
00:40:54
Mikey Santolucito
We have the liability. i mean, you can, if it's a good portfolio and you got a bunch of other work with it, you'd absolutely let it roll. Like what what's the worst that's going to happen?
00:41:03
The SnowJobs Podcast
You're probably out six figures if you had a bunch of events.
00:41:06
Mikey Santolucito
No, no, we, we still did well there. Just couple little zero to zero to one inch storms that we had to not backtrack, but make concessions on.
00:41:14
Billy
Amen.
00:41:15
The SnowJobs Podcast
I mean, yeah, maybe you guys can absorb that. Smaller guys are not going to be able to absorb that, though.
00:41:19
RICK JAMES
ah that's that's But that's, I understand what Mike's saying in this contract, probably a great contract, but but that all goes back to the snow industry altogether where nobody gives a shit about us and they think they can get by.
00:41:32
The SnowJobs Podcast
Yeah some sometimes we win sometimes we lose
00:41:33
Mikey Santolucito
Yeah.
00:41:33
RICK JAMES
they think they get by you got work. You, yes, there you go. Sometimes you win something you lose it.
00:41:39
The SnowJobs Podcast
now
00:41:40
RICK JAMES
It is what it is. and That's not real life. I mean, we got it. I don't get to go into the store and just grab something off the store shelf because you know what? I don't want to pay for it this time, but I'm going to just take it and we're good.
00:41:51
RICK JAMES
But it works for them. Why not for me?
00:41:53
The SnowJobs Podcast
I agree.
00:41:53
RICK JAMES
Yeah.
00:41:53
The SnowJobs Podcast
That is the dumbest statement ever uttered. I wish I'd never heard that in snow. Some some years we win, some some years we lose. You should always win, and your customer should also feel like they won.
00:42:06
The SnowJobs Podcast
They should feel like they got stellar fucking service, and you should get paid every year what you're supposed to be paid for doing that stellar service.
00:42:07
Mikey Santolucito
Yep.
00:42:15
Billy
I really,
00:42:16
The SnowJobs Podcast
It's a win-win. I hate this bullshit. that And people are still saying it. Not as much, mind you, the last couple years. But you still hear it. Sometimes we win. Sometimes we lose.
00:42:27
The SnowJobs Podcast
That's bullshit. i don't I don't agree with that. I think that's a weak-minded fucking approach to business. What other business says that?
00:42:34
Mikey Santolucito
I think it's an outdated approach.
00:42:35
The SnowJobs Podcast
what Outside of Vegas, what other business fucking says that? Some that some years we win. Some years we lose. some We're good with it.
00:42:44
Mikey Santolucito
But that does segue into my next one, which is hourly rates for staging and non-accumulation.
00:42:45
RICK JAMES
uh,
00:42:47
The SnowJobs Podcast
hit me
00:42:50
The SnowJobs Podcast
I love that.
00:42:50
Mikey Santolucito
If you have a a one to three inch contract, but you get the weather report says one to three, it's cold enough.
00:42:50
The SnowJobs Podcast
Yep.
00:42:57
Mikey Santolucito
Ground temps are cold enough to support the snow accumulation. And you get a tenth of an inch. what What do you do? The guy sat there for eight hours, 10 hours, whatever. You got to be able to recoup that.
00:43:09
Mikey Santolucito
And if you have it written in your contract, like like your your removal rates are going to be the the same thing, whatever you're charging per shovel or per walkway equipment, just outline it during the conversation.
00:43:17
The SnowJobs Podcast
you
00:43:21
Mikey Santolucito
Like, hey, if this scenario happens and it does happen quite a bit, This is what we do to make sure we capture our costs because it's expensive to do this service. And you explain to them the equipment package that you have on site, how much that costs, your overhead, you know how you have guys monitoring your site 24 seven, you're watching the radars, your' you're getting the daily reports and you're making your assumptions and your game plans based on that. We stayed we staffed and we staged for what we were told we were gonna get. It didn't materialize.
00:43:52
Mikey Santolucito
We need to capture costs. Are you okay with this? I think that's a completely fair conversation.
00:43:58
The SnowJobs Podcast
Absolutely. Well, well i think you're you're you're basing the mobilization based on their level of service request, no?
00:43:59
Mikey Santolucito
I think more guys should have it.
00:43:59
Billy
note.
00:44:01
Mikey Santolucito
More clients need to get used to it.
00:44:09
The SnowJobs Podcast
Okay, so then they they have to understand that that has to be paid for. if If you need to mobilize all this shit every time, all these guys every time, even if it's only an inch or two on its way, you got to be paid for that even if it craps out, if that's the level of service they're looking for.
00:44:26
Mikey Santolucito
And another area that kind of bleeds into that though, and Jeremy, you deal with this quite a bit, is drifting.
00:44:32
The SnowJobs Podcast
Oh, yeah.
00:44:32
Mikey Santolucito
We don't charge a lot of hourly stuff out here for drifting, mostly because it's not in a lot of contracts or RFPs, but we are.
00:44:32
RICK JAMES
Yep. yep
00:44:41
Mikey Santolucito
like we can't We can't know for sure if you're going to get drifting after a big storm. Sometimes the wind goes away and they say and a they'll say the next day, oh it's going to be sustained 15, 20 mile an hour winds, expect snow drifts, and we get nothing.
00:44:56
Mikey Santolucito
That's great. We're not going to charge anything. don't have to do anything. But if we did get drifting snow, it's no different than having it fall from the sky and us plow it all over again.
00:45:06
Mikey Santolucito
Some areas could be dry. Some areas could have, you know, Jeremy, you've seen it eight inches, 12 inches, two feet, you know, re clear whole walkways, drive lanes, parking spaces.
00:45:13
RICK JAMES
Yep.
00:45:17
Mikey Santolucito
That takes time. That takes material like that.
00:45:19
RICK JAMES
Oh, yeah.
00:45:21
Mikey Santolucito
We have to charge something for that. What do you feel is fair, but this is what we're, what our hourly rates are.
00:45:28
The SnowJobs Podcast
yeah what do you how do you guys handle that jay i said how do you guys handle that because you you deal with drifting as a daily occurrence
00:45:32
RICK JAMES
What's that?
00:45:36
RICK JAMES
but It's a, it's a, on our hourly's, we bill them an hourly seasonals.
00:45:40
The SnowJobs Podcast
It's hourly.
00:45:41
RICK JAMES
It's just, it is what it is. You got to cover it, you know, but
00:45:43
The SnowJobs Podcast
You don't have anything in there, like, as far as the seasonal go? What if you have drifting every freaking day of the year?
00:45:52
RICK JAMES
we got to move it. We have only have a couple that you get like after 24 hours, you get a you know, then you can, then you bill them, but we really should do more of that obviously. But,
00:46:03
RICK JAMES
The way our contract structure, we don't, you know, we just, it's part of the seasonal contract, which we get, that's how I'm not really for that.
00:46:03
The SnowJobs Podcast
That's tough.
00:46:11
The SnowJobs Podcast
and Gotcha.
00:46:13
RICK JAMES
I'm not really for that. I mean, we should be getting something for those, you know, it's not an event really. It's, I mean, it's, but it's our job to keep it clear. So we got to keep it clear.
00:46:20
The SnowJobs Podcast
Sure.
00:46:22
RICK JAMES
So like, you know, for the, for the hourly and stuff, it works great, obviously, but, but every but, but, you know, the seasonals where you eat it a lot.
00:46:26
The SnowJobs Podcast
Yeah. Oh, yeah. That's a gold mine.
00:46:32
RICK JAMES
So.
00:46:32
The SnowJobs Podcast
That really, yeah, that that could eat into your seasonal really fucking quick. couple of good weeks of drifting.
00:46:37
Mikey Santolucito
Mm-hmm.
00:46:38
RICK JAMES
Yep.
00:46:39
Billy
This year we had a lot of
00:46:39
The SnowJobs Podcast
Whew.
Weather Challenges and Documentation
00:46:40
Billy
lot of hit and miss drifting as well.
00:46:42
Billy
lot Like heavy, heavy, heavy, hardcore wins. And on the per visits, it's good. You know, half an event or, you know, whatever. But on the all-inclusives or the seasonals, it's like, I'm kind of Jeremy.
00:46:55
Billy
It's like, shit, maybe, you know, it's not an event, but you can't, it's hard to track. I mean, you know, we're so... We're dense metropolitan wise as a route density, but building a, for instance, a Brembo, for instance, is it sits up on a hill, ah the big break company, I swear to God 70 right now.
00:47:16
Billy
And there's somehow snow and the on the sidewalks, you know, every time left in the building to the right, we do zero.
00:47:19
RICK JAMES
Thank you.
00:47:21
The SnowJobs Podcast
Yep.
00:47:24
The SnowJobs Podcast
yeah
00:47:27
The SnowJobs Podcast
yep
00:47:27
RICK JAMES
Yeah, I mean, it's, that's like, if we get a big storm early in the season, your whole year's, mean, we get wind, and I'll release that, we're going out cleaning the sun, we're going to be out on all of them, but I'll release you'll make money, but seasonally, you know, you're for, we have certain buildings where it just comes off the roof constantly, I mean, it fucking blows off those roofs for days, it's like,
00:47:46
Billy
Yeah.
00:47:47
Mikey Santolucito
the Yeah, there's a handful.
00:47:50
The SnowJobs Podcast
Thank God we don't deal with that too much. we we We have maybe one storm a year that blows. That's it. Yeah. It's not a lot.
00:47:59
Mikey Santolucito
This winter, it was probably like four, and that's still about average for a decent winter for us.
00:48:02
The SnowJobs Podcast
Yeah.
00:48:05
The SnowJobs Podcast
I think we just had we just had the one, the big one.
00:48:06
Mikey Santolucito
Yeah.
00:48:09
The SnowJobs Podcast
um and that that all the drifting happened while we were still actively plowing. It was all off the roofs by the time the snow stopped.
00:48:16
Mikey Santolucito
Yeah.
00:48:18
The SnowJobs Podcast
So, like, it was great. You know, you just clean everything up at once, and we really didn't have all that much, you know, blowing snow after that. But, yeah, if that was a thing, a regular a semi-regular or even regular thing here, I would have to figure out a way to fairly address that in the contract because that could eat up your profit margins real quick, real quick.
00:48:39
RICK JAMES
Yep.
00:48:39
The SnowJobs Podcast
And I'm not win some, lose some fucking.
00:48:40
Mikey Santolucito
yeah
00:48:42
The SnowJobs Podcast
i don't deal with that bullshit.
00:48:43
Billy
play stupid games when surprises.
00:48:44
RICK JAMES
Nope.
00:48:45
The SnowJobs Podcast
Yeah, no, exactly. No, that's the dumbest thing I've ever fucking heard.
00:48:46
RICK JAMES
Yep.
00:48:48
The SnowJobs Podcast
I'll say that every fucking day of the week. Dumbest thing ever.
00:48:52
RICK JAMES
I agree.
00:48:53
Mikey Santolucito
And you know, don't assume your clients will understand that if you don't have that conversation and you try and build them alley for it. Like if it's not outlined in their contract, they're not paying you.
00:49:03
Mikey Santolucito
That's it. Bottom line. so
00:49:07
The SnowJobs Podcast
Anything that's not completely outlined, say you fucking overlook something that you haven't had to do in 10 years, and all a sudden the need comes up.
00:49:08
RICK JAMES
Thank you.
00:49:15
The SnowJobs Podcast
call Call whoever you need to talk to and say, hey, here's something like this year. We had to haul. We had to blow. We haven't had to do that in fucking years.
00:49:26
The SnowJobs Podcast
So any customer that was with us less than five years, they've never had experience.
00:49:26
Mikey Santolucito
Yeah.
00:49:30
The SnowJobs Podcast
So do we have it in there? Yes. Yes. But there was after that 23-incher that we also got nine inches, you know, three days, four days before it, we had to do some serious shit. And we only had, i think, a provision in there for up to three hours at the given rate. We knew it was going to take us a lot more than that.
00:49:49
The SnowJobs Podcast
Hey, made a phone call.
00:49:51
Mikey Santolucito
yeah
00:49:51
The SnowJobs Podcast
Listen, here's what we're looking at. Here's what your contract says. If you're not familiar with it, if you don't remember, your contract says we can charge you up to three hours of snow blowing. We are going to be a little beyond that, considering you have 50 foot high, you know, piles that are, you know, 75 foot in diameter right now.
00:50:08
The SnowJobs Podcast
We got nowhere to go with it except further back over the train tracks. It's going to take more time to do that. How much more? We're probably looking at five to six hours. Okay, five to six hours. So that that's going to be, listen, worst case scenario, it's going to be this much.
00:50:24
The SnowJobs Podcast
That's it. Okay, do it. Do your thing. Great. Have the conversation. Even if it's not in the contract, work something out.
00:50:30
RICK JAMES
Yep.
00:50:33
The SnowJobs Podcast
Guys, a lot of guys I think are scared. Like they they just eat it rather than he rather than just have the conversation, say, shit, I should have put that in the contract. You know, I never thought i'd have to do this.
00:50:44
The SnowJobs Podcast
call Talk to your customer. If you've serviced them well, they're going to want to keep you happy just as much as you want to keep them happy.
00:50:52
Mikey Santolucito
Yeah.
00:50:52
Billy
Communication was a long way.
00:50:52
The SnowJobs Podcast
Because contrary to popular belief, good snow contractors do not grow on trees, which a lot of people learn this past winter in the Northeast.
00:51:00
Mikey Santolucito
You'd think they'd do it.
00:51:00
RICK JAMES
Yeah.
00:51:00
Mikey Santolucito
The amount of trucks and plows I see driving around.
00:51:03
The SnowJobs Podcast
Well, that's just it. there There's plenty of trucks. There's plenty of plow guys. There's very few snow contractors.
00:51:11
Mikey Santolucito
the truth.
00:51:11
The SnowJobs Podcast
And there is a fucking difference. I tell everybody that, too.
00:51:14
RICK JAMES
Yeah.
00:51:15
The SnowJobs Podcast
I am not a plow guy. You want one of them? flo Well, what's the difference? Plow guys going to be a hell of a lot cheaper. But they're not going to do the job we do.
00:51:23
RICK JAMES
Because they're not professionals.
00:51:28
Mikey Santolucito
That's right.
00:51:28
The SnowJobs Podcast
I mean, you can be a professional plow guy. I'm not saying you can't, but it's a different it's a different thing. One guy rolling in with a truck and an eight-foot straight blade is a little different than a fleet of loaders and specialized equipment coming to do the job as efficiently as possible for you, you know, without scraping or knocking your Belgian block out.
00:51:43
Billy
with a plan, with insurance.
00:51:45
RICK JAMES
Well, could you?
00:51:47
Mikey Santolucito
Right.
00:51:50
Mikey Santolucito
The last major one that i had is more for salting and treating.
00:51:53
The SnowJobs Podcast
Hit it.
00:51:55
Mikey Santolucito
It's not so much like your triggers or like how to justify it, but when you live in the Northeast, you know, like Steve and I do, you get quite a bit of these, and even in Michigan, i I know you guys get this too.
00:52:07
Mikey Santolucito
the mixing events that have some rain in there and they turn into ice events and you got do multiple treatments and maybe the client doesn't see how many times you had go around. They certainly are in your fucking inbox asking you where the salt is.
00:52:20
Mikey Santolucito
This is getting slippery. You know what I mean?
00:52:22
Billy
Why is it?
00:52:22
Mikey Santolucito
the The tenants are screaming at them like, oh, looks so slippery out there. Okay, well, it looks slippery. Did you out and walk on it? No. All right, well, then it's probably not slippery. It's probably got some, a pretty heavy brine layer on it.
00:52:33
Mikey Santolucito
But e to get to the point I was trying to make, like, If you got an ice storm or any kind of event where your salt is going to get diluted and no longer visible and you send the client a bill, right?
00:52:45
Mikey Santolucito
Say you got eight parking lot treatments and you got eight walkway treatments, pretty fair amount, you know, for maybe a 12 hour storm, maybe even ah a 20 hour storm, some back and forth in there.
00:52:56
Mikey Santolucito
And, you know, they get some pushback from whoever's in their building that occupies it. If it's a net, uh, if it's a crap, what's that net?
00:53:04
The SnowJobs Podcast
then what is it uh what are you looking for net 90 or what no uh not uh triple net triple net triple net yeah
00:53:07
Mikey Santolucito
No, no, no, no. but a triple net lease. Yeah, yeah, yeah. Like a triple net building. God, my brain is fried. I'm like, oh, I don't think they treated that much. You know, I pushed back on them. I only saw them go around four times. And Then you get to the point where they're looking at camera footage. All right, well, that camera only covers this area. These five cameras don't capture everything.
00:53:31
Mikey Santolucito
The truck was seen in these two, but not this one. Maybe this was a shady area and maybe you got a sunny spot or like a an area that doesn't have a a big frost layer under underneath that doesn't accumulate a lot of snow and ice.
00:53:41
Mikey Santolucito
I have a few that asked me for GPS reports this year to show that the truck was on site on those dates and those times for those amounts. Those are super fun to pull.
00:53:51
The SnowJobs Podcast
What?
00:53:53
Mikey Santolucito
If you ever ask your GPS company to do it, just bang your head on the desk now because looking at that spreadsheet sucks.
00:53:53
The SnowJobs Podcast
well
00:54:00
Mikey Santolucito
ah But yeah, just making sure that if they have some kind of verification that they need, whether it's an app that they want to use or an app that you already use, or if you're just going rely on the guy on site to take photos after each treatment to show the granulars on there.
00:54:14
Mikey Santolucito
just so that you they can't have anything to go and say, oh, well, we we're only going to pay this because we only saw you this amount of times. ah the The amount of info that you can give them from your guys is going to be huge, but ask them straight up, like, what do you want for verification?
00:54:29
Mikey Santolucito
Just on the off chance you get a storm like this.
00:54:31
The SnowJobs Podcast
Yeah.
00:54:31
Mikey Santolucito
this I don't want your tenants to go back to you saying, I don't think they treated that many times, and I certainly don't want to have to pull a GPS report to show you that we did. So, what's fair to you to make sure that we get paid for the service that we that we provided
00:54:45
The SnowJobs Podcast
Hmm. That's a great point. We've never been questioned on that. That's a great point.
00:54:51
Mikey Santolucito
it's only on the ice storms now and i get it you know you see six treatments eight treatments whatever mostly because we're getting hammered with phone calls hey guys it's slippery where are you we're doing third treatment right now you just called us like an hour ago but we
00:55:01
RICK JAMES
Yep.
00:55:05
RICK JAMES
We just left there. We just left there.
00:55:06
Billy
Yeah.
00:55:08
RICK JAMES
well I'll come and put more down if you want. But yeah, I mean, that's the it goes.
00:55:11
Mikey Santolucito
Go look at the saw pin. I had 20 ton in this little saw pin. Now I got two.
00:55:16
The SnowJobs Podcast
Yo, the ice storms, are they'll bleed you.
00:55:17
RICK JAMES
Yeah.
00:55:18
The SnowJobs Podcast
The one, not this past winter, the winter before, we had that.
00:55:20
Billy
So
00:55:22
The SnowJobs Podcast
What's that, Billy? Sorry, Carl.
00:55:23
Billy
they're like dumpster fires. It just seems like they're they're not winnable. I mean, you spend more time
00:55:27
The SnowJobs Podcast
No, they're not.
00:55:28
Billy
i I hear you have to do more and other than a flamethrower. What do you want me to do? This is an act of God, not an act of Steve or Jeremy or Bill.
00:55:33
Mikey Santolucito
Right.
00:55:38
Billy
You know, I didn't create this. That's the most miserable fricking event ever is a freezing rain event. And it makes me nervous. Cause then you're, you know, you're kind of on your guys like, Harry, you got to get to this place, that place.
00:55:48
The SnowJobs Podcast
Yeah, because it's not illegal.
00:55:48
Billy
And then it's like, wait a minute.
00:55:49
RICK JAMES
Yep. Yep.
00:55:50
Billy
Oh, now dangerous out there.
00:55:51
RICK JAMES
Yep.
00:55:52
The SnowJobs Podcast
Yeah, because it's not illegal to wear six-inch stilettos.
00:55:52
Mikey Santolucito
And your guys feel completely defeated.
00:55:55
The SnowJobs Podcast
Ha, ha, ha, ha, ha.
00:55:55
Mikey Santolucito
Yeah.
00:55:55
Billy
Yeah.
00:55:56
RICK JAMES
yeah yep
00:55:57
Billy
And, you know, and I'll add to this too, and I don't know what it's like in your guys' areas. We live, lot most of my customers are in Wayne County. ah County roads are, let's just call it what it is. They they have a fleet of trucks. They're very poorly serviced.
00:56:15
Billy
And that's pretty much all the municipalities.
00:56:17
The SnowJobs Podcast
Oh, that's there too? County roads? Yeah, our county roads kind of suck here too.
00:56:20
Billy
Yeah. So
00:56:21
The SnowJobs Podcast
The ones that aren't subcontracted to the towns to maintain.
00:56:22
Billy
vote what's that?
00:56:25
Mikey Santolucito
Mm-hmm.
00:56:26
The SnowJobs Podcast
Here we have county roads that are maintained by the county, which are horrible, but the county does subcontract to some of the towns on some of the county roads, so the town maintains them. Those are very good.
00:56:37
Billy
So all that being said,
Fuel Costs and Surcharges
00:56:41
Billy
if we can't even get on passable roads thoroughfares to get to our job sites, and yet, we've somehow managed to give you service and be there.
00:56:50
Billy
You know, it's, it's just crazy. Some of the calls you get, you know, and it's, um I'm not going sit there.
00:56:54
RICK JAMES
Oh.
00:56:54
Billy
We don't get calls. We're like, how come we haven't serviced our lot yet?
00:56:57
RICK JAMES
Yup.
00:56:57
Billy
You know, it's, it's still slippery. It's like, we've already serviced it once. We're on a way back. We can't even get through traffic's ridiculous. The roads aren't even cleared after 12 hours sometimes.
00:57:06
The SnowJobs Podcast
Yeah.
00:57:07
Billy
And I live in a metropolitan area.
00:57:08
The SnowJobs Podcast
that
00:57:09
Billy
It's not like i live in back country, but.
00:57:13
The SnowJobs Podcast
Yeah. I mean, that's a, you're Mike. That's a great point, man. That's a good, good, definitely a good conversation to have with them. You know, how do you want verification that we were there to service all these times during the ice storm?
00:57:20
Billy
But all this
00:57:26
Mikey Santolucito
It's not easy.
00:57:26
Billy
and all it's not easy and all this stuff that we talk about and especially last week and this week and our next category that I feel is coming up. Why can't we get paid on time and taking profession? Look at all the stress that it brings us freezing rains will add 10 years to your life in 12 hours.
00:57:42
The SnowJobs Podcast
oh god yeah
00:57:42
Billy
<unk> And that's just, yeah.
00:57:44
Mikey Santolucito
And three years to your fleet.
00:57:46
RICK JAMES
Yeah.
00:57:48
Billy
So,
00:57:50
The SnowJobs Podcast
well before we get to uh is that it for variables mike you got anything else go ahead okay all right so we'll we'll revisit that why don't we hit some commercials we'll come back and we'll topic we'll tackle the last topic on the agenda tonight this will be a fun one we'll be right back in a minute
00:57:55
Mikey Santolucito
I mean, you yeah, that's as far as I want to go tonight.
00:59:14
The SnowJobs Podcast
right we're back so the final thing on tonight's agenda we uh we came up with three things we really wanted to talk about tonight the payment terms the variable contract stuff uh that mike said we can we can go on for the variable stuff for a while uh but we really wanted to get to uh the most important thing right now that seems to be bleeding guys which would fuel surcharges are we doing fuel surcharges with The average price of diesel up over $2.20 over what it was back in January, February.
00:59:46
The SnowJobs Podcast
What are we doing?
00:59:48
Mikey Santolucito
Pop off, Billy.
00:59:50
Billy
We're doing it. I didn't want to.
00:59:51
The SnowJobs Podcast
Fuck yeah, you're doing it.
00:59:54
Billy
it's It's killing us on the mowing side, you know especially maintenance, service maintenance, you know landscape, stuff like that.
00:59:58
The SnowJobs Podcast
i bet.
01:00:02
Billy
You can build that in, obviously, because that's, hey, we're doing the job, blah, blah, blah. But my mowing crews are just, I mean, It's like OPEC over at my shop. i mean, where it goes up, down.
01:00:13
Billy
I mean, straight or her moves, like, holy shit. Like, I cannot believe these infos are coming in. So we bring in fuel. We don't even go to the gas station. And it's just like, oh, my God.
01:00:24
Billy
We're just, I mean, and I think it's burning faster, too. Like, maybe it's just me because I'm that pissed off of, like, how my fuel is.
01:00:31
RICK JAMES
Okay.
01:00:32
Billy
month And it's like, what do you mean we just burned through 500 gallons in pretty much a day?
01:00:34
The SnowJobs Podcast
Yeah.
01:00:38
Billy
How? you know And then the diesel is ridiculous. So Angela and I actually sat down and like, said hey, we got to come up with a fair solution that A, will not inundate the office staff with having, how did you come up with that? yeah know I mean, because obviously i don't, you know nobody has time to answer 300 fricking phone calls.
01:01:00
Billy
But something has to be fair. And, you know, I look at it this way. You go into Walmart, nobody's negotiating milk or a candy bar. You know, it's $2 and tomorrow it's $10. You're still buying the milk.
01:01:12
Billy
You know, we'll grumble about it, but nobody's negotiating with the cashier.
01:01:15
The SnowJobs Podcast
yep
01:01:15
Billy
I think it's only fair to implement a a fair surcharge. not saying to get rich, but we we have to cover this. I mean, you yeah you know, you quote a job.
01:01:23
The SnowJobs Podcast
100% you do. And everybody understands that. I think everybody understands that.
01:01:27
Billy
Exactly.
01:01:28
Mikey Santolucito
And they're paying it outside of us.
01:01:30
The SnowJobs Podcast
Yeah.
01:01:30
Billy
Correct.
01:01:30
Mikey Santolucito
They're getting it.
01:01:30
RICK JAMES
yeah exactly the freight the freight yeah that's the freight trucks are doing it i mean well we don't
01:01:31
Mikey Santolucito
The delivery trucks come into their buildings, they're doing it.
01:01:32
The SnowJobs Podcast
You're painted everywhere else.
01:01:37
The SnowJobs Podcast
Oh, absolutely. Everybody's doing it. i mean, and, and the best thing you have going for you is this is not something that only we're seeing like salt, maybe where rank and file people are not aware of it.
01:01:40
Mikey Santolucito
Yeah.
01:01:50
The SnowJobs Podcast
Anybody that gets gas in a car outside the, like the EV vehicle crowd, anybody that's getting gas is seeing at the pumps in the last, you know, three or four months, it's up $2 a gallon.
01:02:04
Mikey Santolucito
Yeah, easy.
01:02:05
RICK JAMES
Yeah.
01:02:05
The SnowJobs Podcast
i just have to fill up my wife's car she takes the fucking 93 only dude it's like 120 felt like i was filling up my fucking diesel i'm like this is what my diesel truck my 3500 used to cost when i was on empty 125 i'm like holy shit it's only like a 14 gallon tank it's not a big tank like like holy shit
01:02:23
Billy
It
01:02:25
RICK JAMES
yeah
01:02:29
Billy
reminds me of the old DL Hughley comedy skit, you know, give me 32 cents on pump one, which you filling up a lawnmower. doing You know, I mean, you know, even the, the field delivery people shout out to Corrigan and Andrew, but I think they're surcharging me to bring me something like kind of ironic.
01:02:38
The SnowJobs Podcast
yeah
01:02:47
RICK JAMES
Yeah.
01:02:48
Mikey Santolucito
They are.
01:02:49
Billy
And I don't,
01:02:49
The SnowJobs Podcast
They definitely are. They have to.
01:02:50
RICK JAMES
They are.
01:02:51
Billy
is anything ship, anything freight, you know, there's a surcharge on it. We we have to recover that. It's in my contract too, but you know, I mean, that would be a conversation.
01:02:57
The SnowJobs Podcast
Yes.
01:03:01
Billy
I'm sure guys that listen to this all day long do green as well, but I don't see the solution ending or I don't see a solution to this anytime soon, but we have to
01:03:09
Mikey Santolucito
Well, other vendors got to it before we did, right? Like the ones that are on the road all day. Billy, you and I, we we got stops that we make. You know, the guys are on site for two hours, four hours, or whatever it is, cutting grass.
01:03:20
RICK JAMES
Yep.
01:03:20
Mikey Santolucito
They're not driving all day. So yeah, your trucking outfits, they have it. Your service technicians that go out and do just regular service calls, they have it. it Yeah, the guys that are delivering fuel to us, you bet you believe they have it. Like they're driving all day delivering fuel to people. It costs just as much for them to burn it as it does for us.
01:03:38
Billy
Absolutely.
01:03:39
Mikey Santolucito
We just got to jump on the boat like now because this is going to be, i I feel like it's going to be a frequent thing that we deal with as the years go on.
01:03:39
RICK JAMES
ye
01:03:45
The SnowJobs Podcast
Put it in your, put it in your contract now. put it in your you know Put it in your bid proposals now.
01:03:48
Mikey Santolucito
Yeah.
01:03:51
The SnowJobs Podcast
Work it out. First of all, if there's any way for you to tell, figure out how many gallons per hour your machines or trucks that you're using are burning so you can come up with a somewhat fair estimate of fuel that you're going to use.
01:04:07
The SnowJobs Podcast
but God, if you misdo that, if you like totally fuck that up, where you underbid completely the amount of fuel you think you're going to use in a season,
01:04:16
Mikey Santolucito
Mm-hmm.
01:04:16
The SnowJobs Podcast
and you're paying what you are now forget it yeah that's a huge fucking loss so like i think the 321s we know are like 3.8 gallon average 3.8 gallons per hour when they are when they are working hard i'm talking under you know full plow so like we use that to see all right how many how many hours we're gonna have to use this do we think plug that new fuel price in plus 20% because it it can go higher.
01:04:46
The SnowJobs Podcast
It's not done going up.
01:04:46
Billy
It will go higher.
01:04:48
Mikey Santolucito
Yeah.
01:04:48
The SnowJobs Podcast
You know, so give you whatever the cushion is when you're doing the bid. You got to you got to factor in that you're this contract is going to be active. If you're doing the contract, you're lucky enough to do it in July. This contract not even going to be active till November.
01:05:01
The SnowJobs Podcast
Who knows what the fuck it's going to be then?
01:05:02
RICK JAMES
Right.
01:05:03
The SnowJobs Podcast
We're not looking to make money off this. We're looking to head off the worst case scenario that this thing get fuel of diesels up another two and a half dollars a gallon. You know that's that would be that would be pretty bad.
01:05:13
RICK JAMES
Yeah.
01:05:15
Billy
So we've had this in our contracts for so several, several, I mean, I want to say eight, nine years now that if it meets a threshold and we've only had to do this one other time. And of course I had notes on how we, whatever the formula do, you know, you charge it per service or a total invoice amount.
01:05:32
Billy
I think it's gotta be, you know, per invoice amount, because obviously, you know, just like Mike, you know, if you're cutting four times a month and you have a shrub trim in there and a bed care tip, you know, or weeding, whatever you guys call it,
01:05:33
RICK JAMES
Thank you.
01:05:43
Billy
I mean, that's, you know, whatever, if it's a percentage or point of the story is we've had it in there and only had to do it one time and it's in all our snow contracts and all this. So it's not like it's a surprise.
01:05:55
Billy
Like you, I mean, it's not like salt salt went up.
01:05:55
Mikey Santolucito
Yeah.
01:05:58
Billy
Everybody's paying this, you know, 650 for DC.
01:06:01
The SnowJobs Podcast
hundred percent
01:06:01
Billy
I mean, I think it'll be seven by next week, just,
01:06:04
The SnowJobs Podcast
But that's why you shouldn't get any pushback on it because this is something everybody, whether you're in snow or not, or whether you're the customer, everybody's familiar. Everybody knows what's going on.
01:06:12
RICK JAMES
we shouldn't get, we shouldn't get any pushback, but we will because, because we're the lawnmower guys or the snow guys, whatever.
01:06:13
Billy
Should be. Yeah.
01:06:15
The SnowJobs Podcast
Oh,
01:06:19
RICK JAMES
We always just get shit on them. I mean, I'm not looking for a pity party here, but it's the facts, the facts that are facts.
01:06:21
Billy
You
01:06:25
RICK JAMES
Yeah.
01:06:26
Mikey Santolucito
Janitorals treat it better than us.
01:06:28
RICK JAMES
Yeah.
01:06:28
Billy
know,
01:06:30
The SnowJobs Podcast
my God.
01:06:30
RICK JAMES
o
01:06:32
Billy
and that's, as you that's the subject.
01:06:42
The SnowJobs Podcast
Stop feeling sorry for yourselves. Let's go.
01:06:45
Billy
Yeah, we sent, I sent out all the emails.
01:06:46
RICK JAMES
Sure.
01:06:47
Billy
She drafted the email. We use constant contact to make it look nice and clean. And ah we sent it out. I mean, I can't wait any longer. I mean, it's just, we're just getting hammered. And and and same, I don't do fertilization anymore.
01:07:00
Billy
God almighty, that's up 30%.
01:07:02
Mikey Santolucito
God bless you.
01:07:04
The SnowJobs Podcast
forget it. You got to put money in a lot of politician pockets for that, too.
01:07:09
Billy
Urea, I mean, anything.
01:07:10
The SnowJobs Podcast
Oh, yeah. EPA regulations. cost All that costs money.
01:07:14
Billy
Yeah, no thanks.
01:07:16
The SnowJobs Podcast
Yeah, but, the dude, the the diesel surcharge, you should not have a you shouldn't have an issue with it. A fuel surcharge, everybody knows what's going on. Nobody can expect you to just say, hey, I'm going to absorb this for you.
01:07:29
The SnowJobs Podcast
No, you can't do that. It's the cost of doing business.
01:07:34
Billy
Well, here's my question for you two smart gentlemen, three smart gentlemen here.
01:07:38
The SnowJobs Podcast
don't know. who Who's he looking at?
01:07:40
Billy
Is, so we have a lot of, we've inherited a lot of prepay customers.
01:07:46
The SnowJobs Podcast
prepay what do you mean prepay
01:07:47
Billy
as Well, they prepay their mowing for the entire season.
01:07:47
Mikey Santolucito
like where this is going.
01:07:52
Billy
And I already know if I send them, oh, we already paid you. What are you charging us more for?
01:07:57
The SnowJobs Podcast
um i think it's a conversation you gotta fucking have you know what bill honestly i would put it out there
01:08:03
Billy
200 customers. that's ah That's a long day. I'm just asking the opinion. Obviously, if it's
01:08:13
The SnowJobs Podcast
i would I would send something out and say you're looking for, you know, what is it really going to be?
01:08:13
RICK JAMES
If it's... its see
01:08:18
The SnowJobs Podcast
you know how How big a property are we talking about for these? Are they postage stamps?
01:08:22
Billy
most of them that prepaid, you know, they're three quarter acre lots. So what's it?
01:08:27
The SnowJobs Podcast
Okay.
01:08:28
Mikey Santolucito
That's decent.
01:08:28
Billy
Eight bucks, six bucks.
01:08:29
The SnowJobs Podcast
What are you using, a gallon, gallon and a half maybe? You're burning?
01:08:32
Billy
Possibly.
01:08:33
The SnowJobs Podcast
Yeah. I mean, maybe, what, $50, $100? Put a notice out. and We're looking for an extra $100 for fuel surcharge for the season. We could not have anticipated these fucking you know ridiculous fuel rates we're paying right now.
01:08:48
The SnowJobs Podcast
And see who pays.
01:08:50
RICK JAMES
It's in your senior contract, isn't it, Bill?
01:08:52
Billy
It is. and just.
01:08:53
The SnowJobs Podcast
Oh, so then there you go.
01:08:54
Billy
It is in the contract, except do you target that as well, seeing that they've prepaid and you already know the calls are coming in.
01:08:54
The SnowJobs Podcast
Send it out.
01:09:01
The SnowJobs Podcast
Yes.
01:09:02
RICK JAMES
Yeah, well, you have to.
01:09:03
The SnowJobs Podcast
If it's in the contract and they you know they should have read that or had the ability to read it and know that even on a prepay, that they could be subject to a fuel surcharge, absolutely. Send it out. 100%. 100%. hundred percent
01:09:12
Billy
Okay.
01:09:13
Mikey Santolucito
Right.
01:09:14
RICK JAMES
Yeah, I agree.
01:09:15
The SnowJobs Podcast
percent
01:09:16
Mikey Santolucito
Yeah. I mean, that's kind of like a seasonal maintenance contract at that point too. They're they're paying a certain amount every month. They're not getting billed for individual services, you know?
01:09:23
The SnowJobs Podcast
Yeah, this isn't an oil company where, you know heating oil where I'm locking in and in fucking September by paying you a ah you know prepay amount.
01:09:24
Mikey Santolucito
but
01:09:33
The SnowJobs Podcast
that's That's not what that is. So, you know, I would definitely hit him with fuel surcharge.
01:09:38
Billy
okay
01:09:38
Mikey Santolucito
Yeah. And if they like, no,
01:09:39
RICK JAMES
Yeah. Yeah.
01:09:42
Mikey Santolucito
If it's not your contract and they say no, sorry, we understand, but it's not in here, so we're not paying it. Well, then you just make sure you put it in on the next contract run.
01:09:51
Billy
No, i agree. Because I remember last time there was a little bit of slack and it wasn't a lot. What are you talking about? You know, and then you kind of just say, okay.
01:09:57
Mikey Santolucito
Yeah. What are you talking about? You haven't seen on the other 10 invoices on your fucking desk. Don't lie to me.
01:10:02
RICK JAMES
and yeah
01:10:04
Billy
But that's back to what Jeremy said.
01:10:05
The SnowJobs Podcast
yeah
01:10:06
Billy
know, this is the crap that we deal with all day, whether you're in green or white. It's the ignorance of society.
01:10:11
The SnowJobs Podcast
yeah
01:10:11
RICK JAMES
Yeah.
01:10:12
Billy
Ignorance is bliss. what are you talking about? Fuel one up. I love every year is, what are you talking about? A snow? You guys only worked one day this whole winter. What are you talking about?
01:10:21
The SnowJobs Podcast
oh dude i love that i love that oh
01:10:21
Mikey Santolucito
Oh my God.
01:10:21
RICK JAMES
Yeah.
01:10:22
Billy
that happens so often and
01:10:22
RICK JAMES
Yeah.
Customer Memory and Billing Issues
01:10:25
Billy
it irritates
01:10:25
RICK JAMES
yeah
01:10:26
The SnowJobs Podcast
Dude, that's why I tell guys, listen, get a hold of your snow customers now, because by the time it hits June 1st, they're not going to remember you any more than two. Oh, yeah. Would you have to plow twice last year?
01:10:39
The SnowJobs Podcast
They don't fucking have any clue.
01:10:40
Mikey Santolucito
Yep.
01:10:42
The SnowJobs Podcast
They are. They would make the ultimate they would make the ultimate NFL quarterbacks because they have a 10 second memory and they're shaking off that last interception and they're ready to go again.
01:10:43
RICK JAMES
phone
01:10:48
RICK JAMES
or
01:10:52
Mikey Santolucito
uh...
01:10:53
RICK JAMES
They forget we're on call 24-7. mean, we're on call. else on call 24-7? Yeah, sometimes.
01:10:57
The SnowJobs Podcast
Oh, 100%. Sometimes.
01:10:58
RICK JAMES
Sometimes. Who's all the time?
01:10:59
Billy
Absolutely.
01:11:02
Billy
Firefighters sometimes.
01:11:04
RICK JAMES
yeah yeah sometimes sometimes
01:11:04
The SnowJobs Podcast
Sometimes. Sometimes.
01:11:06
RICK JAMES
whos all the time so
01:11:11
The SnowJobs Podcast
Jeremy is.
01:11:12
RICK JAMES
Let me hear.
01:11:13
The SnowJobs Podcast
He's always thinking snow, baby.
01:11:13
RICK JAMES
Well, no, but I mean, during the winter, we're always on call twenty four so
01:11:17
The SnowJobs Podcast
You're 100%. You 100%. 24-7 November first to April fifteenth you are on it
01:11:19
RICK JAMES
i don't get a...
01:11:26
Mikey Santolucito
Yeah.
01:11:26
The SnowJobs Podcast
And you're always, i mean, even when there's no snow in the forecast, you're always shitting the brick.
01:11:30
RICK JAMES
You're still checking.
01:11:31
The SnowJobs Podcast
Yeah.
01:11:31
RICK JAMES
You're still you're still checking, making sure making sure you're checking 20 different things.
01:11:33
The SnowJobs Podcast
ah you You're always getting that 0.10 to 1 inch 10% probability.
01:11:36
RICK JAMES
Everybody were right.
01:11:40
The SnowJobs Podcast
And, you know, that's enough to keep you up nights.
01:11:43
Billy
Absolutely.
01:11:43
RICK JAMES
Yep.
01:11:44
The SnowJobs Podcast
Well, I guess I'm waking up every hour from midnight to 7 to make sure that 10% chance didn't come to fruition.
01:11:52
Mikey Santolucito
A measurable distance that is.
01:11:52
RICK JAMES
Yep.
01:11:53
Billy
Yeah, I love, especially last year, these 10% chances turned into 100% full-on pushes.
01:11:58
The SnowJobs Podcast
Yeah.
01:11:58
Billy
That's...
01:11:59
RICK JAMES
Yep.
01:12:00
Mikey Santolucito
It's my favorite.
01:12:00
RICK JAMES
yep
01:12:01
Billy
Yeah, i I make my own...
01:12:02
RICK JAMES
nope
01:12:02
The SnowJobs Podcast
Yeah, i like I said, I will give the weather dudes, I'll give them a little leeway with us that we have lake effect bands reaching us now that we have never, lake effect has never reached us before.
01:12:16
The SnowJobs Podcast
They break up over the Catskills. They never get this far south and east. And now all of a sudden, the last two years, more and more lake effect ah you know bands are are making it, and they're they're not even on the radar.
01:12:30
The SnowJobs Podcast
So I'll give them that.
01:12:33
Mikey Santolucito
that that climate change they keep talking about?
01:12:33
The SnowJobs Podcast
but that's it that's all i'm giving them no i don't know what it is honestly i'd love for somebody to explain it to me how the the lake effect bands are now traveling so much farther without breaking up but it's a yes it is definitely the jet stream i'm sure the jet stream
01:12:45
Mikey Santolucito
the jet stream.
01:12:47
RICK JAMES
Thank you.
01:12:55
The SnowJobs Podcast
yep excuse me doctor oh christ but yeah i mean billy i don't i don't see any way around everybody every industry anything that runs is charging a fuel surcharge you can't not you could try and be a nice guy you'll be out of business by the end of the summer
01:13:13
Mikey Santolucito
Mm-hmm.
01:13:15
Billy
Oh, absolutely. And like I said, the email went out to 80% of our customers, the other 20% will get it tomorrow.
01:13:24
The SnowJobs Podcast
I think, yeah, I mean, if you don't have, it like we talked about the over the winter, if you don't have a fuel and a salt surcharge for when the prices go variable and have that written in there, I mean, i think you have to do that just to protect yourselves and to protect your customers because you could tell them, hey, listen, I could charge you like my proposal for doing your seasonal account.
01:13:39
Billy
Absolutely.
01:13:41
RICK JAMES
Yep.
01:13:50
The SnowJobs Podcast
i could I could put it in there that diesel i'm charging you ten dollars a gallon for diesel on my proposal because i don't know what diesel is going to do you could pay the higher price up front but i'd rather just say hey listen if diesel goes above you know 80 cents a gallon higher then we're going to have to you know put a little surcharge not going to be a lot every month but it's going to be you know a couple hundred bucks just to cover we're not looking to make money on it we're just looking to cover the price that went over what we bid it at
01:14:23
Mikey Santolucito
Right.
Market Manipulations and Anecdotes
01:14:25
The SnowJobs Podcast
I think you gotta have that both of those fuel and salt. I think you're you're playing with fucking fire. If you don't have both of those in your contracts going forward.
01:14:34
Mikey Santolucito
Yeah, salt's a good one to add in there.
01:14:36
Billy
I've had salt in there for 10 years too.
01:14:36
The SnowJobs Podcast
Yeah, you gotta do it. Salt. We're fucked with salt, dude.
01:14:40
Billy
Variable.
01:14:40
The SnowJobs Podcast
That is, they know the game. The the fucking whole thing is rigged. The system the infrastructure is broken. They're going to use that every year and now to gouge the fuck out of everybody. They figured out they could, and there's nobody stopping them.
01:14:51
RICK JAMES
Oh,
01:14:53
The SnowJobs Podcast
So, it's you know, and they're going to blame the government. That's the best part. They're going to blame all these new EPA regulations about how much salt can be stored topside. That's why they're not bringing out is' bringing it out as quick.
01:15:06
The SnowJobs Podcast
So don't even get us started on that. but that that's going to be a regular thing. That's going to be a yearly problem now,
01:15:10
Billy
for the
01:15:12
Mikey Santolucito
Yeah.
01:15:15
The SnowJobs Podcast
but don't know. Uh, what else? Anything else on fuel surcharge? We cover that.
01:15:23
RICK JAMES
I don't think We're good.
01:15:23
The SnowJobs Podcast
All right. Let's get Jeremy to his open house.
01:15:28
The SnowJobs Podcast
We got more stuff to do.
01:15:29
RICK JAMES
Crab party.
01:15:29
The SnowJobs Podcast
i mean We got more stuff to do.
01:15:30
RICK JAMES
Yeah.
01:15:31
The SnowJobs Podcast
We can definitely ah we can definitely have get the boys back together for a part three because there's a lot more stuff on the list and guys keep ah guys keep sending in questions too.
01:15:31
RICK JAMES
Well, we'll do it again.
01:15:40
The SnowJobs Podcast
So we can we can do listener questions next week.
01:15:42
Billy
Let's do it again for a trip.
01:15:43
Mikey Santolucito
There you go. We can do questions.
01:15:44
The SnowJobs Podcast
Yeah.
01:15:46
RICK JAMES
Yeah, definitely should.
01:15:46
The SnowJobs Podcast
Cool.
01:15:49
Billy
I'll get a shout out to Angela for field op employee of the year this year.
01:15:49
The SnowJobs Podcast
Yep.
01:15:49
The SnowJobs Podcast
All right.
01:15:53
Billy
I'll start.
01:15:53
The SnowJobs Podcast
Way to go.
01:15:54
RICK JAMES
All right.
01:15:54
The SnowJobs Podcast
The brains behind executive. There it is.
01:15:57
Billy
Absolutely.
01:15:58
RICK JAMES
Feel that over Yep.
01:15:58
The SnowJobs Podcast
all Why don't you send her to collect? Why send her to do collections? She looks mean when she's packing, dude.
01:16:06
Billy
Oh, yeah. She's a tough one.
01:16:06
The SnowJobs Podcast
She looks mean when she's packing. i wouldn't mess with her.
01:16:08
Billy
She does. You know, and I get some feedback on that too. They'll be like, that's, you know, customers, man, is that your wife? That's hot. I'm like, whoa, whoa, whoa.
01:16:18
Mikey Santolucito
ah
01:16:19
Billy
And that doesn't bother me. And I say, you know, it's a safety. She's calling in industrial areas by herself in a loader.
01:16:28
The SnowJobs Podcast
I saw nothing but the holster, Billy.
01:16:29
Billy
believe.
01:16:31
The SnowJobs Podcast
That's it.
01:16:31
Billy
Okay.
01:16:33
The SnowJobs Podcast
I'm serious.
01:16:33
RICK JAMES
Jesus Christ.
01:16:34
The SnowJobs Podcast
That's all my, god that's a firearm. Okay. Yep. No, that's all I saw.
01:16:36
RICK JAMES
Yeah. We
01:16:39
The SnowJobs Podcast
Oh yeah. She means business.
01:16:42
Billy
That's do it around Cowboys.
01:16:42
The SnowJobs Podcast
No, that's smart.
01:16:43
RICK JAMES
should help.
01:16:46
Mikey Santolucito
Snow jobs, holsters.
01:16:47
The SnowJobs Podcast
You snow jobs. Yes. No jobs full retention. There you go. Love it. Oh man. No, but that's dude. That's smart, man. You never know what you're going to come in. You come into some crazy shit out there, whether you're doing snow or landscaping.
01:17:03
The SnowJobs Podcast
it's It's wild out there.
01:17:05
Mikey Santolucito
God, we found a bum sleeping in one of our vent tracks the other day, trying to get it out of a parking garage. Guys in the group text like, what ah what or do you want us to do? don't know what the guy has. I'm like,
01:17:16
Mikey Santolucito
Don't fucking knock on the door. i'll tell you that.
01:17:19
The SnowJobs Podcast
Yeah.
01:17:19
RICK JAMES
Oh, I would have.
01:17:20
Mikey Santolucito
dont Don't find out.
01:17:21
The SnowJobs Podcast
Jeremy would have offered him a ride.
01:17:22
RICK JAMES
I would have found out.
01:17:24
The SnowJobs Podcast
here Hey, come on.
01:17:24
Mikey Santolucito
this is ah this is a blue This is a blue state.
01:17:24
RICK JAMES
Fuck yeah, let's go.
01:17:25
The SnowJobs Podcast
Come here.
01:17:27
Mikey Santolucito
You don't want to do that in a blue state.
01:17:29
RICK JAMES
i don't care, I'll do it.
01:17:29
The SnowJobs Podcast
dude listen i'll never forget rob tebow i think it was what episode six or seven you know three years ago rob tebow talking about the the crazy crackhead that jumped in the bed of his pickup truck when he had all the white solar salt and he's taking handfuls of it trying to snort it like that crazy thought it was coke ah
01:17:40
Mikey Santolucito
ah
01:17:51
The SnowJobs Podcast
oh man it's you don't know what you're gonna run into out there
01:17:52
Mikey Santolucito
Oh, You've got to be on some good stuff to
Listener Questions and Conclusion
01:17:57
Mikey Santolucito
think that. That had to hurt.
01:17:59
The SnowJobs Podcast
Dude, it's it's wild. but Yeah, so we'll get we'll definitely – we had a lot of listener questions this week. I have a bunch of it written down that we didn't get to cover tonight. We've got to get Jeremy to his bar mitzvah there. And we'll –
01:18:14
RICK JAMES
Jesus Christ. Bar Mitzvah? Oh, you know what the hell that is.
01:18:17
The SnowJobs Podcast
know i don't know i know uh we're gonna uh we'll have listener questions next week and we'll cover the uh whatever we have left on the list here that we wanted to touch on and make sure guys have in their contracts going forward to you know get the most out of things and protect themselves good with that boys
01:18:35
RICK JAMES
good.
01:18:36
The SnowJobs Podcast
All right, let's do it.
01:18:37
Billy
Thank
01:18:37
The SnowJobs Podcast
Well, thanks for the time, guys. Appreciate it. As always, great information out there.
01:18:39
Mikey Santolucito
Thanks, boys.
01:18:39
RICK JAMES
Thanks, guys.
01:18:42
The SnowJobs Podcast
And we'll wrap it there. That'll do it for episode 171. 171 of the Snow Jaws podcast main show in the books. That's it, gang. Everybody have a great week.
01:18:54
The SnowJobs Podcast
Be safe out there. And keep pushing.