Become a Creator today!Start creating today - Share your story with the world!
Start for free
00:00:00
00:00:01
Product Profile Special: Yeti Software!
233 Plays7 hours ago
the guys sit down with Bart Huber of Yeti Software, formerly Yeti Snow to hear all about Yeti's re-branding and now year round business management software. Bart takes us through all the features that can help make snow pro's lives easier, and allow their businesses to run more efficiently! Yeti Snow has always been a favorite amongst snow pro's, and Bart tells us why its become even better now! For two months FREE use Promo Code SJ25!
Recommended
Transcript
00:00:00
The SnowJobs Podcast
Thank you.
Introduction & Episode Overview
00:00:33
The SnowJobs Podcast
Let's get it, Snowjobs Nation. We're back again bringing you another product profile special episode. As always, I'm Steve. You know who's with me every week.
00:00:49
The SnowJobs Podcast
Jeremy Lindstrom's in the house. What is up, Jay?
00:00:51
RICK JAMES
All just another night, Steve-O, not a lot. How about you? Just i got done unloading a couple of salt trucks here and late, so.
00:00:54
The SnowJobs Podcast
hu I saw the video. Yeah, I saw the video.
00:00:58
RICK JAMES
Yeah, yeah, yeah.
00:00:59
The SnowJobs Podcast
It it is coming, right? it It's ah almost upon us.
00:01:01
RICK JAMES
Yeah. Hack, yeah, I guess. it's
00:01:05
The SnowJobs Podcast
ah yeah
00:01:05
RICK JAMES
It's getting colder, so yeah, definitely coming.
00:01:07
The SnowJobs Podcast
Listen, some some places have had Halloween snow, you know, in the past, and you're good for it, usually.
00:01:12
RICK JAMES
Is that it? Oh, yeah.
00:01:13
The SnowJobs Podcast
Not the last couple years, but normally you're good for it.
00:01:14
RICK JAMES
Yeah. Yeah. Yeah, we can definitely get it. Don't need it, but we can get it right now.
00:01:21
The SnowJobs Podcast
and Absolutely. So ah now that we're thinking snow, we have ah we have to get into it.
Yeti Software Rebranding
00:01:27
The SnowJobs Podcast
do we We have a product profile special here. We've talked to them once before, but they're all new.
00:01:33
The SnowJobs Podcast
They're all different now.
00:01:33
RICK JAMES
Yeah, all different.
00:01:34
The SnowJobs Podcast
So we got to have them back on and talk again. Today, guys, we are talking business management software. We're having Bart Huber of Yeti Software come on and join us for a talk.
00:01:45
The SnowJobs Podcast
ah That is correct. I did say Yeti Software, not Yeti Snow. All right, because so many of you out there use Yeti for their snow business management software and you love it so much and you kept badgering them and telling them that you loved it and you wish they could do more than just snow.
00:01:49
RICK JAMES
Mm-hmm.
00:02:00
The SnowJobs Podcast
You wanted it all year and apparently they got tired of listening to you guys because they redid everything and they're here with us to announce their rebrand of Yeti snow into the now year-round Yeti software.
00:02:12
The SnowJobs Podcast
So, ah you know, without further ado, like we'll just bring Bart in and ah welcome to the snow jobs for the first time. Bart, how we doing?
00:02:20
Bart Huber
I'm doing well. Thanks a lot for having me on.
00:02:22
The SnowJobs Podcast
No problem at all. No problem at all.
00:02:23
RICK JAMES
Okay, bye.
00:02:25
The SnowJobs Podcast
So we're, you know, like I just said, most people in snow, if not all by now, they've heard a Yeti. ah We know ah personally ah a ton of guys that use it, love it.
00:02:35
The SnowJobs Podcast
um We've heard that about the rebrand that recently happened.
New Features & Development
00:02:39
The SnowJobs Podcast
ah Tell us, tell the everybody out there in Snow Jobs Nation, what is the rebranding all about? You know, what is it for?
00:02:46
Bart Huber
Yeah, we rebranded. we As you mentioned, we were Yeti Snow. We are now Yeti Software. um And we were kind of joking ah offline a little bit about how we were kind of victims of the worst marketing of all time at one point.
00:02:59
Bart Huber
But um by calling it Yeti Snow, you immediately think it's only for one thing.
00:03:02
The SnowJobs Podcast
ah
00:03:05
The SnowJobs Podcast
Yo.
00:03:06
Bart Huber
And while it did start start out as you know kind of a Snow First market era snow firstt operations management platform, um you know, we've found out since then there's around 40% of our users who were already using it for something outside of snow, whether that'd be lawn care and landscaping or window cleaning or lot sweeping.
00:03:27
Bart Huber
So it made, and of course too, and you just mentioned, you know, you you get tired of being badgered by it, but it's, there's not a week that would go by where I wouldn't, you know, meet with someone who would ask the question, is this only for snow? And so we kind of,
00:03:43
Bart Huber
realize at that point we need to probably change the name because we're misleading people a little bit you can you can use it for basically anything that's recurring you know so um yeah we
00:03:48
The SnowJobs Podcast
yeah
00:03:52
The SnowJobs Podcast
Shame on shame on you guys for thinking that snow guys would use something as intended. yeah think
00:03:57
Bart Huber
yeah yeah i guess that's that is a little bit on us yeah so uh but yeah we're excited about it it's been a good start so far
00:03:58
RICK JAMES
yeah That's great.
00:04:06
The SnowJobs Podcast
That's awesome. That's awesome.
00:04:08
RICK JAMES
great
00:04:08
The SnowJobs Podcast
So tell us, like, give us a quick overview now. What what is the what is all what is the new stuff all about?
00:04:15
Bart Huber
Yeah, we've added in some new items. So there are some items that I would say are um geared more toward lawn care and landscaping than they are towards snow, which is a little bit of a pivot just in general for us. But like, for instance, um the job costing report, obviously that can be used for snow management as well. But the job costing reports and new feature.
00:04:38
Bart Huber
The big one though, to me is the calendar tool.
00:04:41
The SnowJobs Podcast
Okay.
00:04:41
Bart Huber
It's just impossible to effectively use a calendar tool for snow, as you guys know, um way more relevant for lawn care, landscaping, lot sweeping, whatever it may be, where you actually can plan out more than, you know, 30 minutes in advance.
00:04:46
The SnowJobs Podcast
Yep.
00:04:55
The SnowJobs Podcast
Wouldn't that be great?
00:04:56
Bart Huber
Yeah.
00:04:56
RICK JAMES
Yeah.
00:04:57
Bart Huber
Yeah.
00:04:57
RICK JAMES
yeah That'd be great. Can we do that?
00:05:00
The SnowJobs Podcast
You guys can't make that happen for us?
00:05:00
Bart Huber
yeah yeah i go I go through that all the time with folks.
00:05:02
RICK JAMES
ah Let's do it.
00:05:04
Bart Huber
You know, it would be so cool if we could sit here and say in two weeks, we're going go hit site you know, at 10 o'clock tonight, but it's not going to happen.
00:05:10
The SnowJobs Podcast
Love it.
00:05:12
Bart Huber
But aside from that, we've also added in a quote tool ah that we're pretty excited about. That took a lot of work. You know, that was one of those features where every time we thought it was kind of nailed down and sign, seal, and deliver it, it was like, well, if we could make some adjustments here and add something in here, you know, the thing that i've found interesting is um know at this point i've met with hundreds of snow removal companies that's not an exaggeration and i don't think any of them do anything the same as another company you know whether whether that be operationally or even for quoting and pricing um that's exactly right yeah i think from an outsider's perspective there's a lot of folks who think it's just you show up you plow the snow but that could really not be any further from the truth i'm preaching the choir but um
00:05:43
The SnowJobs Podcast
No.
00:05:44
RICK JAMES
No, no.
00:05:45
The SnowJobs Podcast
Oh. We're like snowflakes.
00:05:48
RICK JAMES
Right. Yep, yep, yeah.
00:05:48
The SnowJobs Podcast
No two are the same.
00:05:52
RICK JAMES
yeah
00:06:02
Bart Huber
That same idea ah had to be considered pretty much constantly while we were developing that quote tool. you know We want everyone to be able to use it, so then you have to have a lot of options.
00:06:14
Bart Huber
But the tough part for us was that we had to try to keep it as simple as possible. yeah I think, by and large, Yeti users would say that it's ah it's a pretty you know it's ah it's a simple enough platform to use. It's not confusing. We're not going out of our way to to provide something that's you know needlessly cumbersome.
00:06:33
The SnowJobs Podcast
Yeah. No, Sean uses it, so we know it's simple.
00:06:36
RICK JAMES
Yeah, it's simple.
00:06:36
The SnowJobs Podcast
It has to be.
00:06:37
RICK JAMES
Yeah. Sean uses it.
00:06:38
The SnowJobs Podcast
Ha, ha, ha, ha,
00:06:39
RICK JAMES
It's simple.
00:06:40
Bart Huber
I won't rip into Sean, he's good dude.
00:06:42
The SnowJobs Podcast
ah
00:06:44
Bart Huber
But yeah, it does it does have to be simple and and straightforward. um Our CEO, Kevin, he he told me one time, it's really, really easy to make difficult software.
00:06:54
Bart Huber
you know Meaning like if it's,
00:06:56
The SnowJobs Podcast
Yes.
00:06:57
Bart Huber
It's no big deal to make something that's hard to use. ah But yeah, we we took that into consideration. Like I said, it took us a little bit longer than we would like to have just to get that live. But I think we've thought through pretty much anything we could have just to create a quote. You know you can ah create not only a sign, but also create your production rates and you can figure out how much your equipment is costing you to use.
00:07:21
Bart Huber
on a daily or weekly basis. So um yeah, it's it's ah some neat new stuff that I think goes a little bit beyond just the operational part of it, which is a lot of what we were, you know, a few years ago was strictly kind of an operations tool. We've come a long way on the front end and on the back end of that as well.
00:07:42
The SnowJobs Podcast
What do you got, Jake?
00:07:42
RICK JAMES
Yeah. i mean How many customers have you gotten now? Have you had a lot more guys sign up since you went with Yeti Green and everything?
00:07:50
Bart Huber
ah Yeah, I mean, the reception has been pretty good.
00:07:51
RICK JAMES
Yeti sophomore?
00:07:53
Bart Huber
um I think for us, the interesting part has been seeing the amount of users that have, like current users that have continued to use it then, you know, throughout the year since we've kind of made that shift.
00:08:04
RICK JAMES
No way out.
00:08:06
Bart Huber
um And to be honest with you, there are obviously, and we just talked about a few features that we've added in, but most of the stuff was already there. It was just a matter of talking about it in a different way and looking at it in a different way and Kind of makes you feel silly for not having done it sooner. But yeah, there's there's definitely quite a few more users now, just since talking about it in a different way that not only have we gotten more new users, but the people who are already there using it year round.
00:08:35
Bart Huber
So it's been cool to see.
00:08:36
The SnowJobs Podcast
Do you guys find that that's the main problem with software?
00:08:37
RICK JAMES
Yeah, we... what
00:08:39
The SnowJobs Podcast
Sorry, Jack. That that's the main problem with software, that it's underutilized for what it can actually do by most guys?
00:08:46
Bart Huber
Yeah, absolutely. So there's there's two things that I would say are kind of, i but you know, this is, I'm sure there's probably folks that talk about Yeti to other software companies too. you But obviously when i'm when I'm talking to someone, they're usually coming from another platform.
00:09:03
The SnowJobs Podcast
Mm-hmm.
00:09:03
Bart Huber
um Less and less often am I talking with someone who's going from pen and paper, which I think just as far as an industry standard goes, that's great. But The two big things after they actually sign up for a platform, whether it be Yeti or anything else, is number one, underutilization.
00:09:21
Bart Huber
And number two, having kind of unrealistic expectations as to how that's going to immediately happen.
00:09:25
The SnowJobs Podcast
Yeah.
00:09:26
RICK JAMES
Yeah.
00:09:28
Bart Huber
You know, I guess there's really two ways to go about it that I would say are probably not the right ways. And number one would be going into it thinking, I only want to do this one thing.
User Feedback & Customization
00:09:38
Bart Huber
That's all I'm going to do.
00:09:39
The SnowJobs Podcast
yeah
00:09:39
Bart Huber
Well, that's fine. But then you've got other platforms that you're using for other stuff and and you're going to end up spending way more than you should. um
00:09:46
The SnowJobs Podcast
Amen.
00:09:48
Bart Huber
And on the the opposite side of that, there are folks who try to get completely onboarded and learn every single thing ah that you can possibly do in a platform in like a matter of hours or days. It's like, you know, a lot of these platforms, all of them, really, you need to use it before you can fully understand it um I can show it to you.
00:10:08
RICK JAMES
Yeah. Yeah.
00:10:09
Bart Huber
Our training team does an excellent job, our customer success team, of showing people how to ah use the platform once they sign up. We do offer free training, by the way.
00:10:20
Bart Huber
Shameless.
00:10:20
The SnowJobs Podcast
we've heard that we've heard your your people no it's true though we've heard that that you guys are very good at training the users the new users yeah
00:10:22
Bart Huber
Shameless little plug I'll throw there.
00:10:22
RICK JAMES
yeah yeah
00:10:23
Bart Huber
but
00:10:27
Bart Huber
Yeah, it's important. and and But that only goes as far as we can make it go. Because like I mentioned earlier, we don't fully understand and never really will how your operation works. So we always tell people after the first training, and this is like this is the one thing that probably makes me most sad about all this.
00:10:37
The SnowJobs Podcast
Sure.
00:10:38
RICK JAMES
Yeah. Mm-hmm.
00:10:45
Bart Huber
We'll tell them go out and use it and then schedule a second training. Because when you're going to go out and use it, not only are you going to be generating data, so we can go over the reports with you and make sure you're looking at what you need be looking at.
00:10:49
The SnowJobs Podcast
okay
00:10:54
The SnowJobs Podcast
sure
00:10:56
Bart Huber
we'll be able to answer any questions that you have that are so specific to your operation that we couldn't just make like a YouTube video or we couldn't just make a, ah you know, so some support documentation about that specific thing.
00:11:10
The SnowJobs Podcast
Sure.
00:11:11
Bart Huber
But it's more likely than not, we can do it. You just need to bring those specific examples to us and and kind of outline how your specific operation works because it will be a little bit different than everybody else, which is fine.
00:11:23
The SnowJobs Podcast
Yeah, that makes a lot of sense.
00:11:24
RICK JAMES
yeah so Talking about your support there, let's just say there's an event. Is there support 24 or no? Oh.
00:11:32
Bart Huber
Yeah, for the most part. um So we actually, one of our team members lives in Ireland. um She, but when we hired her, she actually, she was in Vancouver. She is Irish, but then moved back to Ireland.
00:11:44
Bart Huber
um So that gives us, just because of the time difference, that that gives us pretty good coverage.
00:11:48
RICK JAMES
Mm-hmm.
00:11:49
The SnowJobs Podcast
Oh,
00:11:49
Bart Huber
and So it's ah it's a nice advantage during the winter for us. you know
00:11:54
The SnowJobs Podcast
that's cool.
00:11:55
RICK JAMES
Yeah.
00:11:56
Bart Huber
And then generally, you know, we, we try to be flexible with our time too. Luckily everyone kind of comes from a snow background at Yeti. So it, there is, an understanding that this is not happening at regular business hours.
00:12:11
The SnowJobs Podcast
Yeah.
00:12:11
Bart Huber
You know, this is, this, this isn't, yeah.
00:12:11
The SnowJobs Podcast
Oh, yeah.
00:12:12
RICK JAMES
Yeah.
00:12:13
The SnowJobs Podcast
Despite what the public thinks.
00:12:14
RICK JAMES
yeah
00:12:15
Bart Huber
Yeah.
00:12:16
RICK JAMES
Yeah.
00:12:16
Bart Huber
Right. Yeah.
00:12:17
RICK JAMES
Yeah, exactly.
00:12:17
Bart Huber
It's just, uh, it's, it's not, I don't want to say a normal business that wouldn't, well, you know, it's, It's a different thing and we get that and we appreciate it. So we we try to be as flexible as possible.
00:12:29
The SnowJobs Podcast
yeah We had Kevin on the last time, right? And then, yeah you know, he was very quick to say, like, I built this out of necessity.
00:12:32
Bart Huber
Yeah.
00:12:33
RICK JAMES
Yep.
00:12:37
Bart Huber
Yeah.
00:12:37
The SnowJobs Podcast
Like, I made this because I'm a snow contractor and I needed something to to help my business. you know But tell tell the guys out there, how how can Yeti help them simplify their operation?
00:12:50
Bart Huber
Well, I think if you're, so there's a couple, there's a couple, what I see a couple consistently, um I would say gaps ah from, from prospective users, stuff that they're looking to do.
00:13:01
The SnowJobs Podcast
Okay.
00:13:06
Bart Huber
um If you're having trouble wrapping your head around what's going on live, um we can, we can help you out with that in a pretty big way.
00:13:14
The SnowJobs Podcast
and okay
00:13:15
Bart Huber
We've got a couple different types of ways to view that data. Well, What I like about that, I mean, some people prefer like a map view, so you can do that. We have what we call a dispatch screen, which is my preferred method of seeing what's going on. mean, you can use the search tools and figure out who is where and how far along they are.
00:13:35
Bart Huber
um so that's like, I would say very raw operational stuff right there.
00:13:39
The SnowJobs Podcast
Okay. Yep.
00:13:40
Bart Huber
But then there's also the compliance and insurance part of it, ah you know, around service verification. The interesting thing to me is the how that can blend together with a client's um needs or wants. you know So an example would be, you know ah we have pre-season and post-season inspection forms.
00:14:04
Bart Huber
you can You can build your own if you want to, but we also have a standardized version for our but our friends up in Canada.
00:14:04
The SnowJobs Podcast
Okay.
00:14:04
RICK JAMES
Thank you.
00:14:04
The SnowJobs Podcast
That's important.
00:14:11
Bart Huber
um It was actually created with the help of an insurance group up there in Ontario. um, to be compliant, you know? Um, but at the same time, the client likes to see some of that too.
00:14:20
The SnowJobs Podcast
okay
00:14:24
Bart Huber
And it can act as if you need to do it already. And I, I mean, obviously i would recommend anybody do a pre and post season side check, but if you're going to documenting that already,
00:14:31
The SnowJobs Podcast
yeah
00:14:34
Bart Huber
um you can automatically just send that over to the client. They can log in into there. If you give them access, by the way, that's not something you have to do. I don't want to scare anyone. I do know that you don't always want to be that transparent, but if you want to give them the ability to log in, they can access that information too.
00:14:45
RICK JAMES
Yeah. yeah
00:14:50
Bart Huber
And then on the back end, when you're servicing a site, you can set up the report to send automatically to a client, but you can also pick and choose what does and does not show up on that report. So if I don't want to see, you know, if I'm using subcontractors, maybe I don't want the client to see the sub I'm using.
00:15:01
RICK JAMES
Nice.
00:15:06
Bart Huber
I definitely don't want them see the site notes that the operators are leaving on each site.
00:15:07
RICK JAMES
Yep.
00:15:11
Bart Huber
But... When I get sued for a slip and fall, i am going to have to show them all that data. So it's still there. So there is a a good mix between showing the client, you know, making it look like you're you're giving them this insane service when really it's just your operators doing exactly what they need to do.
00:15:17
The SnowJobs Podcast
Yeah.
00:15:18
RICK JAMES
Nice.
00:15:20
The SnowJobs Podcast
I like that.
00:15:28
Bart Huber
We're just packaging all that data up and then sending it automated, um which is a nice thing. But then we're also logging all that data. So if you do have an issue, can easily pull it.
00:15:37
The SnowJobs Podcast
you should honestly make that pre-season inspection form mandatory to fill out to go forward with the software.
00:15:38
RICK JAMES
but
00:15:44
The SnowJobs Podcast
Because if you're out there and you're not doing a pre-season inspection report, you know, every one of us knows they're looking to blame every bit of damage that possibly happens throughout the year on the snow or landscaping contractor.
00:15:49
Bart Huber
Yeah.
00:15:53
RICK JAMES
Everything.
00:15:58
Bart Huber
That's exactly right.
00:15:58
RICK JAMES
course.
00:15:59
Bart Huber
Yeah, it's insane. The, you know, any stuff.
00:16:01
The SnowJobs Podcast
You should lock them out. If they don't fill out that form, they get locked out of the rest of the software.
00:16:06
Bart Huber
The last person they ever want to end up paying is somebody doing flat work or pouring asphalt.
00:16:06
RICK JAMES
Oh, yeah.
00:16:11
Bart Huber
They want that pushback on you, you know, so it's good to be able to mark up all the scuffs, all the dings on the curbs before you even get going.
00:16:11
The SnowJobs Podcast
A hundred percent.
00:16:13
RICK JAMES
Yo.
00:16:17
The SnowJobs Podcast
How in depth can you get with that preseason and postseason inspection report?
00:16:21
Bart Huber
As in-depth as you want. So the one that we have, um I think it's got like 40 questions on it or something.
00:16:26
The SnowJobs Podcast
and Okay. Okay.
00:16:26
Bart Huber
Now you don't need to have that many if you don't want to have that many. But the the neat thing about it is you can set it as a yes or no question if you'd like to. Then if someone says yes or no, depending on what you select, you can make it mandatory for them to take photos or leave notes or...
00:16:41
The SnowJobs Podcast
Oh, perfect.
00:16:42
Bart Huber
Yeah, so jot down information. So you're you're documenting. You're not just getting, is there curb damage? Yes. Okay, well... That's not going to do it when they want you to pay for the new parking lot.
00:16:50
RICK JAMES
right. Wow.
00:16:52
Bart Huber
So you need to take some pictures.
00:16:52
The SnowJobs Podcast
yeah And you those photos right into the report?
00:16:56
Bart Huber
That's right. Yep. They save there and they'll save forever too under each site.
00:16:58
The SnowJobs Podcast
Love that.
00:16:59
Bart Huber
So you'll be able to see, you know, exactly what was done on each or, you know, year to year. So if I have a three-year contract with the site, I can do a preseason inspection each year and look back over the years and see what I did or didn't do, you know?
00:17:05
The SnowJobs Podcast
That's awesome.
00:17:13
The SnowJobs Podcast
Love it.
00:17:13
RICK JAMES
So are the photos, the photos like marked by geo, like ah like like a pin or something then so they know exactly where they're at?
00:17:13
The SnowJobs Podcast
Yeah.
00:17:17
Bart Huber
Yeah. Mm-hmm. That's correct. Yep. We have geolocation there for, for every movement.
00:17:19
RICK JAMES
Okay.
00:17:22
Bart Huber
Um, and that's why you're working too. I mean, you can see exactly where someone's at if you need to.
00:17:28
The SnowJobs Podcast
yeah
00:17:28
RICK JAMES
um like like a cookie trail or whatever they call a red breadcrumb?
00:17:30
Bart Huber
Yeah. Correct.
00:17:31
RICK JAMES
Breadcrumb, yep.
00:17:31
Bart Huber
Yep.
00:17:31
The SnowJobs Podcast
Love it. Love it. Yeah, you can tell the little snow contractor has has developed this. at certain spots like
00:17:37
Bart Huber
Yeah.
00:17:38
RICK JAMES
yeah
00:17:39
Bart Huber
ah
00:17:39
RICK JAMES
Yeah.
00:17:39
The SnowJobs Podcast
We all need that.
00:17:39
Bart Huber
Somebody has gotten that vicious call before.
00:17:40
RICK JAMES
Yeah.
00:17:41
The SnowJobs Podcast
Absolutely.
00:17:42
Bart Huber
Yeah.
00:17:43
The SnowJobs Podcast
Absolutely.
00:17:43
RICK JAMES
Yeah.
00:17:44
The SnowJobs Podcast
Oh, you scratched my anchor.
00:17:46
Bart Huber
yeah
00:17:46
The SnowJobs Podcast
but
00:17:47
RICK JAMES
Oh.
00:17:48
The SnowJobs Podcast
Oh, man, that's that's great. And that's that the postseason report. Now, you don't you don't have to you you don't have to show them basically all your cards. You can pick and choose what parts of those reports you want them to see.
00:18:01
Bart Huber
Right, yeah. I mean, you can... And same with... I mean, we've got options to where if we do have a couple companies that have to use something like that, where they have to allow their clients to log in and be able to see where their users are actually at in real time, which I feel terrible for them.
00:18:11
The SnowJobs Podcast
Sure.
00:18:16
RICK JAMES
All
00:18:17
Bart Huber
I'm im hopeful that they're getting a premium on price for that. But, you know, you can allow them to to log in and grab that they so themselves.
00:18:20
The SnowJobs Podcast
Absolutely.
00:18:20
RICK JAMES
right.
00:18:25
Bart Huber
But yeah, you you can keep it as transparent or non-transparent as you want it to be, just knowing that all the info is there if you ever do need to help yourself.
00:18:34
The SnowJobs Podcast
That's great.
00:18:35
RICK JAMES
um but I'm going to go back to your bidding tools if I can.
00:18:38
The SnowJobs Podcast
Yeah.
00:18:38
Bart Huber
Yeah.
00:18:39
RICK JAMES
How in depth does that get? As much as you want? Or do you guys have preset stuff? Or what do you...
00:18:44
Bart Huber
ah don't so right out of the box, you do have to enter in some information. Like we we you you don't need to necessarily include your cost for um equipment, but you can.
00:18:56
Bart Huber
You don't need to include your cost for labor, but you can. um
00:19:00
RICK JAMES
You
00:19:01
Bart Huber
You don't need to have production rates, for instance. So if you've got a small lot versus a large lot, obviously there's going to be different pieces of equipment. So you can add in different production rates, knowing that you're going to be able to plow X amount of acres per hour in a truck versus X amount of acres per hour in a wheel loader, you know.
00:19:10
The SnowJobs Podcast
Oh, cool.
00:19:17
Bart Huber
So um You can add all of those in first and then measure the site, use those measurements, plug them into your production rates and then generate a quote that way.
00:19:26
The SnowJobs Podcast
Oh, nice.
00:19:27
Bart Huber
Or there's some other stuff that you can do too to just very quickly. Like if you're looking at a property and you know that I'm going to charge, you know, $2,000 per visit to salt it or whatever it may be, you can just enter that into.
00:19:37
The SnowJobs Podcast
So if I know, say, I'm looking at a site to bid it, and I know I'm going to put a loader and a skid, and I know approximately what my production rates are with those those machines and what what ah plows I'm putting on them, I can plug that in.
00:19:50
The SnowJobs Podcast
and Like, okay, this is what I'm planning to put on the site, and it'll it'll spit out you know accurate information. That's awesome.
00:19:55
Bart Huber
Yeah, it'll spit out a per visit ah price if you wanted to or a seasonal price, just depending on you know what you want to do.
00:20:00
The SnowJobs Podcast
That's awesome.
00:20:02
Bart Huber
Yeah, it's it's pretty handy.
00:20:02
The SnowJobs Podcast
Love that. Love that.
00:20:05
RICK JAMES
Nice.
00:20:06
The SnowJobs Podcast
That's great.
00:20:06
RICK JAMES
That's really good. That's some good information.
00:20:08
The SnowJobs Podcast
And so what, what is what's coming? Like, I mean, everybody's talking AI. Do you guys do anything with AI?
00:20:15
Bart Huber
Yeah, yeah. Yeah.
AI Integration for Customer Support
00:20:17
Bart Huber
So, well, we have implemented an AI chat bot now, which is probably the least exciting form of AI, I guess, since everyone's, it's like insane to me how quick an AI tool will just jump the shark, you know, like ah everyone, i don't know, maybe I'm misremembering, but it didn't seem like everyone quickly started using even a smartphone quite as quickly as everybody started using chat GPT.
00:20:41
The SnowJobs Podcast
That's because it's right so often.
00:20:41
Bart Huber
I mean, it
00:20:41
RICK JAMES
Yeah.
00:20:42
Bart Huber
It was just insane.
00:20:42
The SnowJobs Podcast
and
00:20:43
Bart Huber
like yeah but Even my mom knows how to use it and she can barely turn her computer on. So like we do have an AI chat tool now. you know if you If you want to ask it questions, you can. We do still have live chat as well during business hours.
00:20:56
Bart Huber
But you know if you're off business hours and you need to know, hey, how do I add a new user? You're going to get a much better reply than you would have using a chat bot that's just spitting out generic data.
00:21:07
Bart Huber
So that's been great.
00:21:07
The SnowJobs Podcast
Or talking to somebody at three in the morning that's been up 24 hours answering phones.
00:21:11
Bart Huber
Yeah. Yeah.
00:21:12
The SnowJobs Podcast
Probably, right? No, because as a non-tech guy that does a weekly podcast on a platform that is built with tech, having that that AI chat has saved us on numerous occasions where I just throw something into the message bar and boom, it's spitting out what the glitch is, how to fix it real quick.
00:21:26
RICK JAMES
Oh yeah.
00:21:26
Bart Huber
ah
00:21:30
The SnowJobs Podcast
And i'm like, okay, we're back in business.
00:21:31
Bart Huber
yeah I'll tell you what, there's nothing worse than when you're in the middle of anything at all and you're just trying to get an answer and you are met with, um, go to our FAQ page.
00:21:43
Bart Huber
And look we've, I'm sure we've probably been guilty of that in the past when this was not an option of like, Hey, I've got a question about how to add a site.
00:21:43
The SnowJobs Podcast
Yes.
00:21:51
Bart Huber
Here's some documentation about how to add a site. Okay. I don't need to read through four pages of documentation. I need to know how do I add the address in, you know?
00:21:58
The SnowJobs Podcast
ah
00:21:58
RICK JAMES
Right.
00:21:58
Bart Huber
So it's, it's cool.
00:21:58
The SnowJobs Podcast
Quickest way to lose snow guys bombard them with paperwork.
00:21:59
Bart Huber
Yeah. Yeah.
00:22:02
The SnowJobs Podcast
but
00:22:02
Bart Huber
Yeah. Right. That's neat that we're able to do that. Looking forward, I think, you know, for us and probably for any other, software company like the the ai thing is i to me like the best use case is giving you not just insight into what's happening right now but giving suggestions as to what you should do next especially for emergency type services like snow removal you know that there's you know i think everybody thinks they've got the right plan and as mike tyson said until you get punched in the mouth so when it is
00:22:28
The SnowJobs Podcast
Oh,
00:22:29
RICK JAMES
Yep.
00:22:37
The SnowJobs Podcast
I have that clip. I wish I put it in. ah wish I loaded. I have that perfect clip. Yeah.
00:22:43
Bart Huber
Yeah, but it's,
00:22:44
The SnowJobs Podcast
Everybody's got to play it until they get punched in the mouth.
00:22:48
Bart Huber
it's true too man. It's, ah you know, it's one thing to to know what to do at 10 PM.
00:22:49
RICK JAMES
yeah
00:22:54
Bart Huber
It's a whole other thing to not having gone to sleep and now it's 8 AM and you've got just a shit storm, know, going on out there.
00:23:01
The SnowJobs Podcast
Absolutely.
00:23:02
Bart Huber
Like you need, it would be helpful, I guess, to have someone to say that doesn't need to sleep. This is what you should do at this point, you know?
00:23:10
The SnowJobs Podcast
Absolutely.
00:23:11
Bart Huber
So yeah, looking forward. that that's That's probably where this is all headed, I would assume.
00:23:16
The SnowJobs Podcast
That's great. I tell you, I'm not a big i'm not a big tech guy. I'm not huge on AI. It kind of scares me how, you know, and but at the same time, like having to use it for what we do with me and Jeremy, like how many times, Jay, have we glitched on something, you know, whether it's on, whether it's an internet platform,
00:23:22
Bart Huber
Oh yeah, you and me both, honestly.
00:23:33
RICK JAMES
Yeah, quite a bit.
00:23:35
The SnowJobs Podcast
issue with one of our guests or what but literally we can we can throw the ai chat bot for that for the site in and put it to work and boom within four seconds we have the fix so it's like you know that's a great option to have i love that that's awesome good for you guys
00:23:35
RICK JAMES
yeah
00:23:47
Bart Huber
Yeah.
00:23:47
RICK JAMES
ye
00:23:52
Bart Huber
Yeah.
00:23:52
RICK JAMES
so So Bart, with the customer feedback, from has that been a big help to your guys' growth and everything?
00:23:52
Bart Huber
It's been good so far.
00:23:59
RICK JAMES
You guys take what customers give you and you just kind of add it in or how does that work for you guys?
00:24:02
Bart Huber
Yeah.
00:24:03
RICK JAMES
you guys interact with them quite a bit?
00:24:06
Bart Huber
Yeah, we do. um It gets harder and harder as we grow naturally. Like like I said earlier, you know everyone's got something a little bit different they want to be able to do or that they do. So The more Yeti users we add, the the more suggestions we get, which is a great thing.
00:24:23
Bart Huber
ah first of all, it gives us some validation too. Like when we already have something that we're trying to complete and add to the platform and you're getting requests for that thing, it sounds silly, but that feels really good.
00:24:34
Bart Huber
You know, it should feel kind of like, why didn't we have it already, I guess.
00:24:34
The SnowJobs Podcast
Yeah.
00:24:36
Bart Huber
But at the same time, it's like, okay, this is, we're not wasting our time creating this tool. You know, people, exactly.
00:24:42
The SnowJobs Podcast
Yeah. There's a need. Yep.
00:24:44
Bart Huber
And there have been countless items too that have been requested and added because of that request that I don't know that we ever would have come up with organically. We've talked about that. And Kevin has mentioned it. um He may have even mentioned it on this show last year.
00:24:58
Bart Huber
you know When you have a thing that you want to build, you get to a point where you've expressed all of your own ideas.
00:25:03
The SnowJobs Podcast
Yep.
00:25:04
Bart Huber
So to continue to get feedback you know from other people who are out there using the platform every single day, they're they're seeing you know where they want to add items and stuff that we could add to it.
00:25:04
RICK JAMES
Thank you.
00:25:16
Bart Huber
That's been extremely helpful. And the Snow community is a great community. the amount of referral business that we get from users just saying, Hey, you know, I'm having a good time with it.
00:25:26
The SnowJobs Podcast
oh yeah 100 it always will be because it's such a tight-knit community and you know if guys are saying they like generally snow guys are mostly miserable with all products so like if they're saying they love something you know you you kind of listen yeah
00:25:29
Bart Huber
Check it out. Uh, that's still even today, probably our best lead generator is successful users.
00:25:37
RICK JAMES
Oh, there
00:25:39
Bart Huber
It is.
00:25:46
RICK JAMES
but so
00:25:49
Bart Huber
Well, we did have one guy tell us one time, this is the least bad one that I've used. So it's like, that you know what?
00:25:54
The SnowJobs Podcast
There you go. That's high praise in snow.
00:25:55
RICK JAMES
you go.
00:25:57
Bart Huber
I'll take it.
00:25:57
RICK JAMES
Well, you see that you see Eddie's booth at these shows.
00:25:58
Bart Huber
I'll take it.
00:26:01
RICK JAMES
there You guys are usually pretty busy. There's a lot of guys coming in out of your booth.
00:26:03
Bart Huber
Yeah. Yeah, there's guys hanging out there all the time.
00:26:04
RICK JAMES
set So, yeah.
00:26:06
Bart Huber
And the T-shirts, you know, those those tell them.
00:26:07
RICK JAMES
Yeah, T-shirts and socks might help, too.
00:26:09
Bart Huber
Yeah, right.
00:26:09
RICK JAMES
The T-shirts and socks.
00:26:10
Bart Huber
Yeah, the socks were a hit this year.
00:26:11
The SnowJobs Podcast
The socks.
00:26:12
Bart Huber
Yeah.
00:26:12
The SnowJobs Podcast
I didn't get any socks.
00:26:12
RICK JAMES
The socks are a big hit.
00:26:12
Bart Huber
You didn't get socks.
00:26:13
RICK JAMES
I know. I just got – yeah.
00:26:14
The SnowJobs Podcast
but
00:26:14
Bart Huber
I got a couple pairs to me. I'll send some your way.
00:26:16
RICK JAMES
Yeah.
00:26:16
The SnowJobs Podcast
All right. Sounds good.
00:26:17
RICK JAMES
so there there I know Matty Young got a few, but –
00:26:19
Bart Huber
Yeah, good.
00:26:20
RICK JAMES
so
00:26:21
The SnowJobs Podcast
So I'm not a Yeti user. I'm what is the best time of year? Like i would think for myself, like now is kind of a hectic time, but you guys, is this the best time to start onboarding?
00:26:34
The SnowJobs Podcast
If I was to choose do it.
00:26:34
Bart Huber
Yeah, it sounds insane because i we internally talk about this all the time. To us, it seems like you would want to sign up in July, you know?
00:26:43
The SnowJobs Podcast
Yeah. Yeah, I would.
00:26:44
RICK JAMES
right Wow.
00:26:45
Bart Huber
Every year, and I've been here, this will be my sixth the year with Yeti. Every single year, our busiest month is November. you know ah Yeah, it is.
00:26:52
The SnowJobs Podcast
Really?
00:26:54
Bart Huber
And in December is the second busiest.
00:26:54
The SnowJobs Podcast
We are procrastination.
00:26:56
RICK JAMES
Yeah, we were like, ah, will you wait until the last minute?
00:26:56
The SnowJobs Podcast
what yes Snowcrastinators.
00:27:00
RICK JAMES
It
00:27:00
The SnowJobs Podcast
that's That's the new name.
00:27:00
Bart Huber
Yeah, and you'll be shocked too.
00:27:01
The SnowJobs Podcast
Snowcrastinators.
00:27:03
Bart Huber
We've got people, with tons of people who sign up in January also.
00:27:04
RICK JAMES
says t-shirt.
00:27:06
Bart Huber
you know Like the wait late winter, further south you go. We've got folks in Kentucky using the platform. But Yeah. October, November are are pretty busy. And we have actually added to our onboarding team too over the last year.
00:27:20
Bart Huber
So that's been helpful. You know, it's, we tried to, if you do a training, we try to, if you're going to do your second training, we try to keep you with that same person just because not only you've got some continuity with them, they also know more about your business now than the other person would.
00:27:30
The SnowJobs Podcast
Continuity. Yep.
00:27:34
The SnowJobs Podcast
Amen.
00:27:34
Bart Huber
So um yeah, we've, we've added to that team and we've got no issues ramping people up at really any time.
00:27:34
The SnowJobs Podcast
Smart.
00:27:42
Bart Huber
And,
00:27:44
RICK JAMES
for Sean, they pawn him off to everybody.
00:27:45
Bart Huber
Yeah, well, you know, he's always got the data in import, too.
00:27:46
The SnowJobs Podcast
Oh,
00:27:48
Bart Huber
So we do do a free data import for folks like Sean. who just can They can copy and paste the data on there.
00:27:52
RICK JAMES
yeah
00:27:54
Bart Huber
We'll start with the platform for him. It saves him a ton of time.
00:27:57
The SnowJobs Podcast
oh so So I'm not a user.
00:27:58
RICK JAMES
ah
00:28:01
The SnowJobs Podcast
You're telling me November I decide I'm going to do this. How is this helping me my first season using it? Like, how is this helping my business? What do you think are the biggest rewards?
00:28:10
Bart Huber
First season out, I'd say probably depending on what you're using currently and, and you know, what you're getting out of it, I, it's usually going to be the, operational tools, like being just being able to have a look at what's going on and also the, um, service verification and the service verification is honestly, that's just a product of the operational tool because it just comes from the data that's collected in the field by the user.
00:28:20
The SnowJobs Podcast
Okay.
00:28:33
The SnowJobs Podcast
so the operation stuff i can track my trucks my machines i can track my crews everything on there when they get there when they leave okay
00:28:34
Bart Huber
Um,
00:28:34
RICK JAMES
Great.
00:28:39
Bart Huber
Yeah. You can see who's, who's doing what, where they're at while they're working, get a handle on you know, does this lot need to be salted? Has it been plowed? Um, exactly. Yep. Do I have a sidewalk crew out in the field right now? Stuff like that. You know, how far along are they?
00:28:54
Bart Huber
um how many people are on the crew, but then right after the season, i would say like, you know, obviously you're going to probably use the billing report the first season, uh, the QuickBooks integration, be able to bill your clients.
00:28:55
The SnowJobs Podcast
i love that
00:29:06
Bart Huber
But, um,
00:29:07
The SnowJobs Podcast
Oh, I wasn't even aware of that. It's it's QuickBooks integrated.
00:29:10
Bart Huber
Yep, we got a QuickBooks Online integration.
00:29:11
The SnowJobs Podcast
Oh, sick.
00:29:12
Bart Huber
Just shoot that the billing info on over, it'll create an invoice. um And then right after that, it's like, ah you know, job costing basically.
00:29:21
The SnowJobs Podcast
Okay.
00:29:22
Bart Huber
So, yeah.
00:29:23
The SnowJobs Podcast
Sweet. Very cool. And any other new features we missed that ah we got to hear about here?
00:29:27
RICK JAMES
Yeah, yeah.
00:29:31
Bart Huber
um New features coming out. ah Let's see.
00:29:40
Bart Huber
Trying to think off the top of my head, but I can't and can't talk about because that's always a weird one.
00:29:44
The SnowJobs Podcast
Yeah, we don't want to put you on the spot.
00:29:46
RICK JAMES
yeah yeah
00:29:46
The SnowJobs Podcast
but We always like to get the inside scoop.
00:29:49
Bart Huber
No, there are. So the big one would probably be integrations. um
00:29:53
The SnowJobs Podcast
Okay.
00:29:54
Bart Huber
You know, there's more and more ah real real estate companies that want to use their own tool or use a third party tool. And we don't want people to have to use more than one tool in the field. So that'll be a big one coming down the pipe here pretty quickly.
00:30:06
The SnowJobs Podcast
What do the real estate companies want with the snow software? Or or or are they using it for...
00:30:10
Bart Huber
Well, I'm sorry.
00:30:11
RICK JAMES
not just It's not just a snow software anymore.
00:30:11
The SnowJobs Podcast
prop
00:30:13
Bart Huber
Well, it would be the the clients of our users.
00:30:14
The SnowJobs Podcast
that's true.
00:30:16
Bart Huber
So, yeah.
00:30:17
The SnowJobs Podcast
Okay, I got you.
00:30:18
Bart Huber
So for instance, you work with a real estate firm.
00:30:18
The SnowJobs Podcast
Okay.
00:30:21
Bart Huber
They probably want you using, you know, service channel or something like that.
00:30:24
The SnowJobs Podcast
I got Like property management companies, stuff like that.
00:30:26
Bart Huber
Yeah, exactly.
00:30:27
RICK JAMES
yeah, yeah.
00:30:27
The SnowJobs Podcast
Okay, got it.
00:30:27
Bart Huber
And those tools by and large are just the worst thing in the world.
00:30:28
RICK JAMES
Yep, yep.
00:30:31
Bart Huber
So we don't want people to have to use two things. We want to just be able to shoot the Yeti data over there because it's it typically the same info. Um, you know, so yeah, thats that's, that's the big one right now that we're trying to get out, you know, fairly quickly.
00:30:39
The SnowJobs Podcast
Got you.
00:30:39
RICK JAMES
Mm-hmm.
00:30:45
The SnowJobs Podcast
Yeah, very cool. Very cool. do you Do you know of any, like you said, six years you've been with Yeti?
00:30:51
Bart Huber
Yeah.
00:30:51
The SnowJobs Podcast
you got to have some You got to have some clients that stick out in your mind like that that this has really turned their company around or really worked well for them.
00:30:59
Bart Huber
Yeah.
00:30:59
RICK JAMES
Oh, yeah. Yep.
00:30:59
The SnowJobs Podcast
You got any you like success stories that guys would be able to you know reach out and talk to?
00:31:05
Bart Huber
Yeah. So we've got a, you know, a hand, I'd be happy to pass along, you know, information anybody who's got quite, wants to talk to really out of user. I can give them ones who have had a great experiences and I can even probably find one or two that, you know, for whatever reason didn't, but, uh, cause I think that's important to find out why it was a shortcoming, but there was, there was, this is unrealistic by the way.
00:31:21
The SnowJobs Podcast
It is.
00:31:22
RICK JAMES
ye
00:31:26
Bart Huber
I'm not suggesting to anybody to try and do this, but we did have one user. Uh, this was probably three years ago. He's still a user. Um,
00:31:34
The SnowJobs Podcast
I love stories that start with a disclaimer.
00:31:36
Bart Huber
Yeah, so he called me in December and said, hey, can I take a look at this platform?
00:31:37
RICK JAMES
Yeah.
00:31:43
Bart Huber
said, yeah, we can do a demo. I can send you a link. You can pick a time. He's like, can I do one a today? Looked at my schedule. I said, yeah, we can we can do one this afternoon. And he does the demo. And I generally tell people it's going to take you about two weeks, knowing that you don't have 40 hours a week to work on this.
00:31:58
Bart Huber
You've got a ton of other stuff to do.
00:31:59
The SnowJobs Podcast
Yep.
00:32:00
Bart Huber
Two weeks from the time you you sign up until you're fully using it in the field.
00:32:00
The SnowJobs Podcast
Yep.
00:32:06
Bart Huber
this guy turned around, didn't even do a data import, manually entered all the information himself and used it 48 hours later. i I still don't know like how many people he had.
00:32:14
The SnowJobs Podcast
Wow.
00:32:14
RICK JAMES
Yeah.
00:32:16
Bart Huber
I know he has around 80 or 90 sites that he's servicing. So it's, you know, it's like, it's a, it's a sizable enough operation to where I wouldn't ever suggest to anyone, Hey, try to use this full go for a real storm in two days.
00:32:23
The SnowJobs Podcast
Yeah.
00:32:29
Bart Huber
You know, like give yourself a little bit of a buffer, but He did it, man. He called me later, a couple days after that. And shame on me. didn't even He said he was going to do this. I didn't even check to see if he did. He calls me a couple days later. said, hey, this was awesome.
00:32:43
Bart Huber
was like, that's insane that you did that. But I'm happy for you. I'm i'm glad you got that kind a result.
00:32:47
RICK JAMES
didn' so
00:32:50
The SnowJobs Podcast
wait you did what no
00:32:51
Bart Huber
I really thought.
00:32:51
RICK JAMES
open mosta really Something must have really happened to Storm before that he was like, screw it, we're doing
00:32:56
Bart Huber
It must have been terrible. I'm not kidding you. At that point, I did get into his account then because I didn't believe him.
00:33:00
RICK JAMES
it.
00:33:00
Bart Huber
it was like, there's no way this guy actually did that. and I looked through and all the service history records were there. it was like, holy cow, hundreds of them. like He did it.
00:33:09
RICK JAMES
Wow.
00:33:09
Bart Huber
He went out used it two days later.
00:33:10
The SnowJobs Podcast
that's crazy jeremy you got something
00:33:11
Bart Huber
That's nuts.
00:33:13
RICK JAMES
Well, that's, yeah, Bart, the thing everybody wants is going to want to know because we're all snow guys. Everything comes down to dollars and cents. What's the cost on Yeti? I mean, is there a tier system or how do you guys, how's it?
00:33:25
Bart Huber
Yeah, it is tiered. So we price the platform based on the amount of sites that you service.
00:33:26
RICK JAMES
Okay. Yep.
00:33:29
Bart Huber
So... so we we don't want to take the per user approach for for snow, especially because it's you you know you'll hire ah hundred guys, 40 them will show up.
00:33:36
RICK JAMES
Yep.
00:33:41
Bart Huber
And then of those 40, only 20 of them are going to be working consistently. So we don't want you to have to pay per user. So we we base it on the amount of sites that you have and it goes in tiers. It's up to 25, up to 50, up to a hundred, up to 200, and then up by 100 after that, just going all the way up to a thousand.
00:33:55
The SnowJobs Podcast
and okay
00:33:56
RICK JAMES
Okay.
00:33:56
Bart Huber
After you get to a thousand, It's an enterprise tier. And we just, you know, we talk with you about how many sites you have. But yeah, based on the the amount of sites that you service.
00:34:06
The SnowJobs Podcast
Very
Focus on Snow Management Industry
00:34:07
The SnowJobs Podcast
cool.
00:34:07
RICK JAMES
since Since we're a snow show and everything about snow here, I mean, I know Yeti does more than snow, but does Yeti software work good for residential guys?
00:34:15
Bart Huber
Yeah, it does.
00:34:16
RICK JAMES
Does it do it?
00:34:16
Bart Huber
um
00:34:17
RICK JAMES
Okay.
00:34:17
Bart Huber
there are so the yeah That's something that's been a little surprising to me, just the excitement around residential snow, to be honest with you, over the last few years, especially.
00:34:25
RICK JAMES
Okay.
00:34:27
Bart Huber
We get more and more users every year. you know i think we had the same maybe ignorant thoughts about residential snow that a lot of people had originally, like, well, they would never want to use this, or they they don't need to.
00:34:40
Bart Huber
But man, that game has changed so much over the last two or three years, especially.
00:34:40
RICK JAMES
Yeah.
00:34:43
The SnowJobs Podcast
um
00:34:44
Bart Huber
Obviously, it's
00:34:44
The SnowJobs Podcast
The barrier of entry is so much lower than it is for commercial snow.
00:34:47
Bart Huber
Yeah.
00:34:48
The SnowJobs Podcast
You know, guys are, you things are tight, you know, things are tight.
00:34:51
Bart Huber
Well, I just the the model that stemmed out of Ottawa, um going into Montreal, that whole, you know, you get the the blowers on the tractors and you can knock out a ton of sites in a night.
00:34:55
The SnowJobs Podcast
Oh yeah.
00:35:03
Bart Huber
You know, um we've got one user particularly that I'm thinking of in Ottawa.
00:35:04
The SnowJobs Podcast
Yep.
00:35:08
Bart Huber
ah You know, they do a ton of sites and I'm always just so surprised to how efficient that can run for them. You know, it's it's pretty incredible.
00:35:16
The SnowJobs Podcast
Oh, yeah.
00:35:16
RICK JAMES
and
00:35:17
The SnowJobs Podcast
If you got.
00:35:17
RICK JAMES
And it does routing and everything? that
00:35:18
Bart Huber
Yeah, yeah. So we'll optimize route for you if you needed to.
00:35:19
RICK JAMES
Okay.
00:35:21
Bart Huber
Yep.
00:35:21
RICK JAMES
Awesome. Yeah.
00:35:22
The SnowJobs Podcast
That's cool.
00:35:22
Bart Huber
And that's a a great example where route optimization is actually, i think, really helpful. Whereas in commercial, you know, the the location doesn't matter nearly as much as the priority level, you know.
00:35:34
RICK JAMES
Timing. Yeah.
00:35:36
Bart Huber
So, but yeah, it's it's pretty handy for residential folks.
00:35:36
The SnowJobs Podcast
Sure.
00:35:36
RICK JAMES
Yeah.
00:35:39
The SnowJobs Podcast
That's really cool. So for anybody out there that's never heard of Yeti, which, i you know, if they've listened to this show, they've heard of Yeti, you know, 30, 40 times.
00:35:40
RICK JAMES
That's good to know.
00:35:48
The SnowJobs Podcast
So they know. they know But what what do you want? What do you guys want people that say have never heard of Yeti that are in snow? What do you want them to know? what are Anything that we've missed so far that definitely, you know, you the message you want to get out there to guys about Yeti?
00:36:03
Bart Huber
yeah we We take this as seriously as you do. When we work as hard as you do to be the best in in your area, we work that hard to be the best in in snow, you know in software for ops management. we This is not a science project for us. This is very much...
00:36:22
Bart Huber
Full go, you know, and um if you want to check it out, if you go to our website, yetisoftware.com, you can either, you can actually, this is another new thing we added recently. You can sign up for a free account.
00:36:32
Bart Huber
It's free forever. You get up to 10 sites. So obviously you're not going run the whole ah season on there.
00:36:37
The SnowJobs Podcast
Really?
00:36:38
Bart Huber
Yeah, you can sign up for free and you can use that for as long as you want, just messing around with it.
00:36:41
RICK JAMES
There
00:36:44
Bart Huber
um
00:36:44
The SnowJobs Podcast
i' like free.
00:36:44
Bart Huber
Or if you haven't gotten enough of me rambling yet, you can schedule a demo and meet with me one-on-one.
00:36:45
The SnowJobs Podcast
but
00:36:50
Bart Huber
I'll walk you through the whole thing.
00:36:52
The SnowJobs Podcast
I love it.
00:36:52
RICK JAMES
you go, Steve.
00:36:53
The SnowJobs Podcast
Yeah. So, and you, yeah.
00:36:54
RICK JAMES
Yeah. How long does it take a demo? It depends on what you got.
00:36:56
Bart Huber
Usually about 45 minutes. Yeah.
00:36:58
RICK JAMES
good
00:36:58
Bart Huber
It's ah it's it's it's not not a huge time commitment.
00:37:01
RICK JAMES
Time commitment.
00:37:02
The SnowJobs Podcast
That's pretty cool.
00:37:03
Bart Huber
No.
00:37:03
RICK JAMES
Yeah, that's awesome.
00:37:03
The SnowJobs Podcast
so And they can find you at yetisoftware.com.
00:37:06
Bart Huber
Yes, sir. That is correct.
00:37:08
The SnowJobs Podcast
Make sure, guys, if you are trying it out, use promo code SJ25 and get two months free. Love that.
00:37:15
Bart Huber
Yep.
00:37:16
RICK JAMES
Yeah.
00:37:16
The SnowJobs Podcast
It's nice.
00:37:16
RICK JAMES
Yeah.
00:37:17
The SnowJobs Podcast
Good.
00:37:17
Bart Huber
Come one, come all. We're ready for you.
00:37:19
The SnowJobs Podcast
Love it. Anything else, Bart?
00:37:21
RICK JAMES
yeah
00:37:22
Bart Huber
I think we're good.
00:37:23
The SnowJobs Podcast
Yeah. Jay, you got anything else for him?
00:37:25
RICK JAMES
I don't think so. I think, I mean, we all know Yeti's a good, lot of our inner circle guys are using it and they they love it. Nothing but a good thing to say about it. I think I was talking to Brian at SMS about it.
00:37:36
The SnowJobs Podcast
Oh, yeah.
00:37:38
RICK JAMES
Cause I was like, cause he was getting in on Mike. Well, yet they're doing green side now too. And he's like, what? I'm like, he goes, yeah. So I think he was going to look into it himself too.
00:37:47
The SnowJobs Podcast
Yep.
00:37:47
RICK JAMES
So that'll be, that'll be good. think Sean must've got him turned on to that too. So.
00:37:51
Bart Huber
I'll tell you what, man, he's a, he's an evangelist.
00:37:52
The SnowJobs Podcast
Yeah.
00:37:54
Bart Huber
If there ever was one, he's, he's sent a lot of people my way.
00:37:56
RICK JAMES
Yeah.
00:37:57
Bart Huber
He's, he's a good salesman.
00:37:58
The SnowJobs Podcast
Oh, yeah. Oh, absolutely.
00:37:59
RICK JAMES
Yeah.
00:37:59
The SnowJobs Podcast
Yeah, our our crew, if they like something, you're going to know it.
00:38:01
RICK JAMES
It
00:38:03
The SnowJobs Podcast
You're going to hear about it. it's
00:38:04
Bart Huber
Yeah.
00:38:05
The SnowJobs Podcast
But they you know what? To be fair, therere they're brutal. brutal truth brutal truth and honesty if they don't like it you're gonna hear about that too so you know but if they're saying they like something generally they love it and and it works really well and like i said our guys uh our guys do say all the time how how easy it makes things in the winter for them because let's face him man the winter sucks for snow guys it's hard everything is hard
00:38:14
Bart Huber
Oh yeah. Oh yeah.
00:38:15
RICK JAMES
yeah is what it is.
00:38:32
RICK JAMES
Yep.
00:38:33
The SnowJobs Podcast
You know, you come off 24, 48 hours, and then you got to worry about how you're doing what you're doing for for getting paid.
00:38:40
RICK JAMES
Billing.
00:38:40
The SnowJobs Podcast
And having a system that makes that easier, it's ah it's definitely worth looking into.
00:38:40
RICK JAMES
ye
00:38:46
Bart Huber
There is no part of it that's easy. And if you don't have seasonal contracts, your clients are just hoping you forgot to bill them.
00:38:51
The SnowJobs Podcast
Absolutely, 100%.
00:38:52
Bart Huber
like They're you're hoping you don't have something.
00:38:52
RICK JAMES
Yep.
00:38:52
The SnowJobs Podcast
hundred percent
00:38:52
RICK JAMES
Yep. Yep.
00:38:55
The SnowJobs Podcast
And we're all guilty of it.
00:38:55
RICK JAMES
yeah
00:38:56
Bart Huber
Yeah.
00:38:56
The SnowJobs Podcast
i' Listen, I've forgotten to, like, oh I'll get it tomorrow.
00:38:57
Bart Huber
i
00:39:00
The SnowJobs Podcast
And then tomorrow, oh, shit, you know, we got another dusting coming in. We got to go out salting. and now, wait a minute.
00:39:06
RICK JAMES
You are bad.
00:39:06
The SnowJobs Podcast
Oh, shit, when did I didn't enter that data?
00:39:07
RICK JAMES
You are bad.
00:39:09
Bart Huber
Yep.
00:39:09
The SnowJobs Podcast
ah How, what what am I billing them for again? And you don't remember, because once you go to sleep, it's Groundhog Day. You wake up, you don't remember anything.
00:39:15
Bart Huber
You're right. impossible.
00:39:17
RICK JAMES
Yep.
00:39:20
The SnowJobs Podcast
Oh, all right, boys. Well, if Bart, if we got it, man, if you got nothing else for us, then we'll let you go. We thank you for the time though.
00:39:26
Bart Huber
Thank you guys both. i appreciate it.
00:39:28
RICK JAMES
Thank you, Bart.
00:39:28
The SnowJobs Podcast
No problem at all.
00:39:29
RICK JAMES
Appreciate it.
00:39:30
The SnowJobs Podcast
All right. We'll wrap it there then guys. That's going to do it. Thanks again so much to Bart for coming on and doing this for us. I think that answered a lot of questions for guys out there, you know, that they might've had about Yeti and i you know, guys, as always give Yeti a look, see what it can do.
00:39:44
The SnowJobs Podcast
And if it can help your business, then go for it. you know, from everything we've heard from the guys that use it continuously, ah they absolutely love it for snow. And now it's year round. So that's going to help a lot more guys too.
00:39:55
The SnowJobs Podcast
ah So it'll probably help you for more than just the winter months now. So give it a look, see if it's right for you. That is it, boys and girls. We are out. Thanks again to Yeti for coming on. Everybody have a great weekend.
00:40:08
The SnowJobs Podcast
Be safe. Keep pushing.