Introduction to Solarpreneur Podcast
00:00:03
Speaker
Welcome to the Solarpreneur Podcast where we teach you to take your solar business to the next level.
00:00:08
Speaker
My name is Taylor Armstrong.
00:00:10
Speaker
I went from $50 in my bank account and struggling for groceries to closing 150 deals in a year and cracking the code on why sales reps fell.
00:00:19
Speaker
I teach you to avoid the mistakes I made and bring in the top solar dogs of the industry to let you in on the secrets of generating more leads, falling up like a pro and closing more deals.
00:00:31
Speaker
What is a solopreneur, you might ask?
00:00:33
Speaker
A solopreneur is a new breed of solopro that is willing to do whatever it takes to achieve mastery, and you are about to become one.
Focus on Deal Closing and Lead Generation
00:00:42
Speaker
Hey, what's up, solopreneurs?
00:00:43
Speaker
Taylor Armstrong here with another episode.
00:00:46
Speaker
As usual, I am your host of the Solopreneur Podcast, and we are here to help your life be much easier as a solopro by closing more deals, generating more leads and referrals, and hopefully having a much better time in the solar industry.
Live Presentation Breakdown and Tools
00:00:59
Speaker
Today we're gonna be doing a little live presentation breakdown.
00:01:02
Speaker
The numbers don't lie, we got some high downloads on our presentation breakdown, so hopefully it's useful to all y'all just breaking down some presentations, saying what they did good, what they did bad.
00:01:14
Speaker
But before we jump into this,
00:01:16
Speaker
you should be doing your own presentation breakdowns too.
00:01:19
Speaker
The best way to do it is by using an app called Ciro, S-I-R-O.
00:01:23
Speaker
I believe there's a wait list for it right now.
00:01:25
Speaker
We can link to the podcast we did with their creator, Mr. Joe Jordan.
00:01:30
Speaker
But you should always be recording your presentations and breaking them down yourself.
00:01:35
Speaker
And Ciro is just a way to do that easier.
00:01:38
Speaker
It breaks it down for you, divides it into sections, and makes it super easy to share with your teams.
00:01:43
Speaker
So that's the preface to this episode, but it is interesting to break down other people's presentations, see what we can take from them, see what we can learn, and I have a fun time doing it.
00:01:54
Speaker
Today we're going to do it a little bit different because I decided to take an actual presentation from YouTube.
Lumio's Industry Presence and Merger
00:02:01
Speaker
Hopefully I don't get sued for this or anything, but we're taking it to YouTube.
00:02:05
Speaker
If you haven't noticed, a lot of people are going on YouTube.
00:02:08
Speaker
They're posting content.
00:02:09
Speaker
They're posting their presentations, things that they're saying at the doors, and it gets pretty cool.
00:02:14
Speaker
So if you go just search on YouTube, like solar cells, there's a whole bunch of content now, which is really cool because me being the grandpa in this industry, when I first started back in 2016, there was like virtually nothing about solar cells on YouTube.
00:02:29
Speaker
So now we have all this.
00:02:31
Speaker
dope and fresh content.
00:02:32
Speaker
So go check it out.
00:02:34
Speaker
We're going to be actually listening to a presentation from the Lumi bros.
00:02:38
Speaker
Shout out to all my Lumi bros out there.
00:02:41
Speaker
That's Lumio, if you don't know, a huge company, part of that whole merger that used to be Lift Energy and DECA, I believe, a bunch of companies all merged together.
00:02:52
Speaker
A lot of great reps over there.
00:02:54
Speaker
I know a lot of guys have beef with Lumio.
00:02:59
Speaker
Some people hate you guys, but hey, it's all love for me.
00:03:01
Speaker
I appreciate my Lumio bros.
00:03:03
Speaker
So I'm going to be breaking down a presentation that I found on there.
00:03:06
Speaker
It's called how to set a solar appointment with the red snapper.
00:03:10
Speaker
So we're going to be hearing from the red snapper.
00:03:12
Speaker
I'm going to break down what he did good, what he could improve on,
00:03:15
Speaker
and see what's up.
00:03:16
Speaker
So let's dive into it here.
Effective Initial Strategies for Door-Knocking
00:03:18
Speaker
And if you want, you can go watch this on YouTube before you hear the breakdown of it.
00:03:22
Speaker
Okay, we're going to jump into it.
00:03:32
Speaker
Okay, so right off the bat, great little icebreaker there.
00:03:37
Speaker
It says, we're with Amazon.
00:03:39
Speaker
And what's cool about that, it keeps people on their toes, right?
00:03:42
Speaker
If you just say the same old, hey, how's it going?
00:03:45
Speaker
Especially with guys that look like they're not happy coming to the door or something.
00:03:49
Speaker
then a lot of times it's not going to break the preoccupation as well as you could.
00:03:53
Speaker
So I like that little line.
00:03:55
Speaker
I'm going to try that one out.
00:03:56
Speaker
The one I use sometimes is, hey, we're actually doing the Girl Scout cookies.
00:03:59
Speaker
Did you guys already get your order form submitted for it?
00:04:02
Speaker
So I'm like, get some confused.
00:04:03
Speaker
Like what the grabs their attention.
00:04:05
Speaker
But I like that Amazon line.
00:04:07
Speaker
Hello, we're with Lumio.
00:04:08
Speaker
If any of our guys come by to talk to you about the projects going on, I'm sure you've seen a couple of neighbors making the switch over to solar.
00:04:13
Speaker
We're just coming by to see if you guys have gotten the numbers or if you guys have called.
00:04:17
Speaker
Okay, and right off the bat, he does another good thing saying, hey, I'm sure you've seen some of our trucks coming by.
00:04:24
Speaker
Like that question.
00:04:25
Speaker
Another thing that kind of grabs their attention, gets them like thinking, wanting to hear a little bit more.
00:04:30
Speaker
So that is the first key.
00:04:32
Speaker
Anyone that's listening, you need to have some sort of line to grab their attention.
00:04:36
Speaker
That's a great one.
00:04:37
Speaker
I use the, hey, did you guys get the letter in the mail sometimes?
00:04:40
Speaker
Or did your neighbor Joe tell you what's going on in the neighborhood?
00:04:43
Speaker
Have you seen the trucks coming by?
00:04:46
Speaker
great little attention grabbers to start off the presentation.
00:04:49
Speaker
And then after that, he asked them about solar.
00:04:53
Speaker
And what's interesting about this, they're in Texas, if you didn't know.
00:04:58
Speaker
And I like hearing other areas because as you know, I'm in San Diego.
00:05:03
Speaker
If you start off a presentation like this, have you checked out the solar, you're probably going to get shut down.
00:05:09
Speaker
So it's cool that in other markets, you can be a little less sneaky and tell them what you're doing.
00:05:15
Speaker
And this is getting a little nitpicky, but for me, I like instead of just asking, have you gotten your numbers or have you gotten the proposal?
00:05:24
Speaker
I like to be a little more assumptive on that, especially in markets where they have probably checked out solar.
00:05:31
Speaker
Again, it's probably not as big of a deal in Texas, but in California, most of the time, if you ask the question like that, that he did, you're going to get shut down.
00:05:38
Speaker
So I like saying, hey, you guys probably looked into solar, right?
00:05:43
Speaker
Or you got your numbers for the solar, I'm sure, before.
00:05:45
Speaker
And then they're going to say yes or they're going to say no, right?
00:05:48
Speaker
Because in here, if you say that, a lot of times they're going to be like, oh, yeah, we checked it out.
00:05:55
Speaker
So I like to be a little more assumptive with the question.
00:05:57
Speaker
But again, probably not as big of a deal in Texas.
Handling Customer Objections
00:06:12
Speaker
And then Holmes, we look at the power meter and then make sure you guys use enough energy.
00:06:15
Speaker
Then we would have Elliot come by sometime this week, whatever works for you, and just show you the numbers.
00:06:19
Speaker
Most people usually just want to see the numbers.
00:06:22
Speaker
I'm pausing quick just because I'm going to forget the stuff I'm going to save.
00:06:25
Speaker
So he goes, this is awesome.
00:06:28
Speaker
I love it when people say this.
00:06:31
Speaker
Out here in California, if people say, oh, solar is way too expensive, then I know it's basically a done deal.
00:06:36
Speaker
Because these people, that means they checked out probably a long time ago.
00:06:40
Speaker
when there were only cash options, they didn't know there are no money down options.
00:06:44
Speaker
And then when you can take them to that new knowledge, it's pretty much a done deal.
00:06:48
Speaker
Because most of the time that means that that was the one reason they weren't going somewhere.
00:06:51
Speaker
Okay, so great line that I've learned here.
00:06:54
Speaker
I probably didn't have done this in some other presentation breakdowns, but just asking, digging a little bit deeper.
00:07:01
Speaker
Hey, yeah, of course.
00:07:03
Speaker
How long ago was it that you guys looked into it?
00:07:05
Speaker
Oh, two years ago.
00:07:06
Speaker
And so hypothetically, if there were an option where you didn't have to put any money down where the solar would go up with no out-of-pocket costs, then you probably would have done it back then.
00:07:15
Speaker
Is that safe to say?
00:07:17
Speaker
And then you've just basically pre-sold them.
00:07:19
Speaker
If you can get them to agree to that and be like, yeah, that's the only reason we didn't do it.
00:07:22
Speaker
Then this is basically closed after that, right?
00:07:26
Speaker
You're getting in same day, boom, locking them down.
00:07:29
Speaker
So great thing to do.
00:07:30
Speaker
Dig a little deeper.
00:07:31
Speaker
Ask them how long ago it was that they looked into it.
00:07:34
Speaker
What was it they didn't like?
00:07:36
Speaker
See if you can get some more information from it because what you're going to do with that information, it's like they're showing you their poker cards.
00:07:41
Speaker
They're showing you all the ways to sell them if you can figure that out beforehand.
00:07:46
Speaker
And imagine your poker match.
00:07:47
Speaker
If you know exactly what your opponent has, it's a done deal.
00:07:50
Speaker
You're going to win no matter what.
00:07:52
Speaker
So that's what you need to do when you're gathering information at the door.
00:08:03
Speaker
I need to do my own due diligence.
00:08:06
Speaker
Who is screwing me and who is not.
00:08:16
Speaker
Okay, we got an ad there.
00:08:18
Speaker
So apparently I need to sign up for a YouTube premium or whatever it is where you pay
Comparing Old and New Solar Programs
00:08:23
Speaker
But yeah, he goes on the offense, says, hey, that's the old program.
00:08:28
Speaker
And another great thing, I've done episodes on this, but he contrasts, right?
00:08:32
Speaker
What is contrasting?
00:08:33
Speaker
He's comparing what they're doing now with the old stuff, right?
00:08:36
Speaker
If you can get your homeowners thinking, hey, that's the old thing.
00:08:40
Speaker
I've got the new thing.
00:08:42
Speaker
Then they're going to be interested to hear more about what's going on with it.
00:08:45
Speaker
So he does a great job.
00:08:47
Speaker
Yeah, that's the old program.
00:08:48
Speaker
Now what they're doing is quite a bit different.
00:08:50
Speaker
You don't pay anything out of pocket.
00:08:51
Speaker
Okay, and a key thing that would have been great here is a takeaway.
00:08:56
Speaker
He already can get into closing and he already can get into setting the appointment, but he is missing the takeaway.
00:09:02
Speaker
So if you would have thrown in, yeah, that's the old program, what they're doing with this quite a bit different.
00:09:06
Speaker
So if you can combine the contrasting with the takeaway, the old versus the new with drawn it back, saying they may not qualify, then you're going to be unstoppable.
00:09:18
Speaker
So make sure you are doing some type of takeaway after you make these little contrasting statements.
00:09:25
Speaker
Let's jump back in.
00:09:28
Speaker
What was your name, by the way?
00:09:29
Speaker
What was your name?
00:09:31
Speaker
My name is Michael.
00:09:32
Speaker
That's major Michael.
00:09:34
Speaker
And so we would just show you what the house looks like from a satellite view.
00:09:37
Speaker
Just draw a line down the paper, show you apples to apples how much you guys would be able to save with solar.
00:09:41
Speaker
The old program, you spend $15,000, $20,000 out of pocket.
00:09:46
Speaker
Good stuff right there again.
00:09:48
Speaker
He asked the name in the middle of the presentation.
00:09:51
Speaker
Another cool technique that is super powerful, how to win friends and influence people.
00:09:56
Speaker
It says that people love more than anything hearing their name repeated.
00:10:01
Speaker
So homeowner comes back, says, oh, I never said my name.
00:10:04
Speaker
He does the right thing.
00:10:05
Speaker
He just jumps right over that, gives a little chuckle, asks what the name was, and then says, nice to meet you.
00:10:11
Speaker
But after this, make it even more effective.
00:10:13
Speaker
Now start using the name in your presentation.
00:10:16
Speaker
So now say, hey, Mike.
00:10:17
Speaker
So, so, hey, Michael.
00:10:18
Speaker
So what's going on with this?
00:10:20
Speaker
He, you know, introduces himself again.
00:10:22
Speaker
But now that you have the name, start using that because people love hearing their name over and over and over.
00:10:27
Speaker
So if you can start to use their name, that's music to their ears.
00:10:31
Speaker
Make sure you're using the name as much as you can.
00:10:35
Speaker
They do not pay attention.
00:10:37
Speaker
couple of bucks here for the permits or for the designs or even for the install.
00:10:41
Speaker
And the first ones are actually free.
00:10:42
Speaker
And then you just start saving month one.
00:10:44
Speaker
So, um, you know, people are going to do my own due diligence and that's like, and that's what we do so far.
00:10:50
Speaker
The quotes are all over the place.
00:10:52
Speaker
Cause you got a lot of out of town companies coming out here giving ridiculous prices.
00:10:55
Speaker
So we're actually local.
00:10:56
Speaker
We're an in-house company.
Importance of Local Positioning
00:10:58
Speaker
And our whole goal is to be the whole home experience provider for you.
00:11:01
Speaker
We do more than solar.
00:11:02
Speaker
We do home improvement.
00:11:04
Speaker
Okay, another good thing he does there is, you know, gives a reason why he's hearing these quotes all over the place.
00:11:11
Speaker
Oh, there's a lot of out-of-town companies.
00:11:13
Speaker
But again, it would have been more powerful if he can figure out what these quotes were that he's getting.
00:11:18
Speaker
How long ago did he get them?
00:11:20
Speaker
What type of quotes were they for?
00:11:23
Speaker
Because he's just shooting in the dark and he's saying, oh, well, the reason why you have all these out-of-town companies.
00:11:29
Speaker
What if the last three guys who came said the exact same thing that they're local?
Presenting Solar Benefits Effectively
00:11:58
Speaker
um but the tax credit is the biggest catch that's the reason why people are going solar right now you want to make sure that you guys qualify for that you have taxable income over forty thousand dollars which i'm sure you do and then like this person they got it was like fifteen thousand dollar tax credit and so that that goes into the the value of the system so you guys get locked in at a fixed rate and then again all you do is you stop paying that electric bill and you start paying cheaper solar payment do you know about how much you guys are paying for electricity right now right now we're we're we're doing
00:12:25
Speaker
So he starts throwing benefits and you just got to make sure you're not throwing too many benefits at him because he's saying great things, but people's attention span is seven seconds, right?
00:12:35
Speaker
Studies show that we have less attention than a goldfish.
00:12:38
Speaker
So he did a pretty good job, but he went a little long in throwing out the benefits, right?
00:12:44
Speaker
Chances are that the homeowner was not even listening to the last like six, seven seconds of those benefits he was throwing at him just because he already lost him.
00:12:53
Speaker
People don't have the attention span.
00:12:55
Speaker
So you got to throw in a question.
00:12:56
Speaker
You got to tie into a story because if you just give out benefits, people are not listening.
00:13:01
Speaker
But what he did do well is at the end of it.
00:13:03
Speaker
He asked a question, right?
00:13:05
Speaker
So many new reps, they just throw out benefits and then they just wait.
00:13:09
Speaker
They think the homeowner is going to bow down, kiss their feet and say, oh my gosh, that's awesome.
00:13:14
Speaker
Never going to happen.
00:13:15
Speaker
You have to make sure you're throwing a question at the end.
00:13:18
Speaker
You never just leave it benefits and then just leave it quiet at the end.
00:13:23
Speaker
Never going to work.
00:13:24
Speaker
Well, usually never going to work.
00:13:27
Speaker
crazier things have happened.
00:13:28
Speaker
But he asked a qualifying question, which was good.
00:13:30
Speaker
How much energy do you use?
00:13:32
Speaker
And I like tying this in with the takeaway as usual.
00:13:35
Speaker
So not everyone qualifies.
00:13:36
Speaker
That's actually why I'm here.
00:13:38
Speaker
So, hey, Michael, do you know about how much energy you guys use?
00:13:42
Speaker
Do you know about how much you pay?
00:13:43
Speaker
Again, using the homeowner's first name, music for theirs, and then asking that question.
00:13:50
Speaker
and a half ago, or over a year ago, at about 10 cents a kilowatt.
00:13:55
Speaker
So I'm good for right now.
00:13:58
Speaker
What I need to do is get things
00:14:02
Speaker
Okay, this gets a little, we'll skip over some of this.
00:14:04
Speaker
Homeowner's just saying how he has a sweet deal with electricity.
00:14:08
Speaker
Texas, you got the deregulated energy.
00:14:10
Speaker
And so there's multiple utility companies.
00:14:12
Speaker
He talks about how he signed a contract with one of the companies out there.
00:14:16
Speaker
And yeah, I mean, you got to act interested when people are throwing, just talking.
00:14:21
Speaker
You get people like to talk.
00:14:22
Speaker
Sometimes it's stuff that's not interesting at all, but you got to act like you're interested that you're there.
00:14:27
Speaker
One of the best tricks for this I discovered in Lenny Gray's book.
00:14:32
Speaker
It's called More Door-to-Door Millionaire.
00:14:34
Speaker
I think it's in the second one, but he talks about, I forget what he calls the technique.
00:14:38
Speaker
Need to go look at it.
00:14:39
Speaker
But anytime someone is just spewing out information, you're acting interested.
00:14:43
Speaker
The secret is you got to ask one more question after all this and then go back into what you're saying.
00:14:48
Speaker
So this works great with people that like to interrupt you.
00:14:50
Speaker
Maybe they're old.
00:14:52
Speaker
Maybe they're just talkers.
00:14:53
Speaker
So in this example, you'd be like, oh, that's awesome, Michael.
00:14:56
Speaker
How long you've been in that new rate plan?
00:14:59
Speaker
And then you can go back to what you're saying.
00:15:01
Speaker
So ask them one question that's showing them that you're actually interested in what they're talking about.
00:15:05
Speaker
And then you can go back into what you're saying.
00:15:07
Speaker
So one question and then go back.
00:15:09
Speaker
It's kind of like a little pick and roll if you're a basketball fan.
00:15:12
Speaker
Lenny Gray, he has a name for it, but you need to go check it out.
00:15:15
Speaker
It's not going to happen.
00:15:17
Speaker
I can go back and look, but that's where I'm actually with friends.
00:15:29
Speaker
rent money that you never get back.
00:15:30
Speaker
You're just giving that to the on-corp, right?
00:15:32
Speaker
The main energy provider that owns the grid.
Using Name-Dropping and Stories in Pitches
00:15:35
Speaker
to be going up a lot.
00:15:35
Speaker
At the end of the day, these guys are a bunch of investment bankers that are about the bottom dollar and they're already investing in solar farms.
00:15:41
Speaker
And he's going into more benefits, which is awesome.
00:15:43
Speaker
You can tell that this guy has studied some Noxstar stuff.
00:15:47
Speaker
He's using some lines from Noxstar from Taylor McCarthy, which is great.
00:15:51
Speaker
Go check out his contents or maybe listen to the podcast even.
00:15:56
Speaker
A lot of Taylor McCarthy lines in there, you're going to redirect your energy payment or your energy bill towards a system that you own.
00:16:03
Speaker
So it's the redirection program.
00:16:05
Speaker
And then another thing he said is that we're just going to give you a comparison.
00:16:09
Speaker
We're going to draw a line down the middle of the paper, show you apples to apples, and then you can judge for yourself and opt in or opt out from it.
00:16:17
Speaker
Those are some tools that Taylor McCarthy uses, the line down the middle of the paper and the redirection.
00:16:23
Speaker
And we're going to cut it off right there.
00:16:25
Speaker
We may do a part two of this.
00:16:28
Speaker
It's like a 21 minute presentation.
00:16:30
Speaker
So we'll probably do a part two.
00:16:31
Speaker
Let me know if you want to hear a part two.
00:16:34
Speaker
But great stuff in general.
00:16:36
Speaker
You can tell this guy's been knocking for a while.
00:16:38
Speaker
He has some great lines.
00:16:39
Speaker
You're going to book a lot of appointments by doing what the red snapper he calls himself does a
00:16:45
Speaker
The last thing I'll say about this is he just needs to drop more names.
00:16:48
Speaker
I didn't hear one name drop in that entire presentation.
00:16:52
Speaker
So the more names you can drop, the better.
00:16:54
Speaker
So if you would have been like, hey, you know, Karen next door, right?
00:16:57
Speaker
You know, Joe, he's the one with the big, uh,
00:17:00
Speaker
Harley across the street.
00:17:02
Speaker
They have Pitbull in the driveway.
00:17:03
Speaker
Yeah, you've seen him.
00:17:05
Speaker
So he actually checked out the same old program you were talking about.
00:17:08
Speaker
It was going to cost him like, I don't know, 50 grand to put panels on his roof.
00:17:12
Speaker
I'm guessing that's about the same as you guys.
00:17:15
Speaker
So that's why I'm here.
00:17:16
Speaker
What he found, it's quite a bit different.
00:17:18
Speaker
He didn't have to come up with any money out of his pocket.
00:17:21
Speaker
He didn't need to win the lottery.
00:17:22
Speaker
He didn't have to take money out of his checkings account or divert from his stock portfolio and none of that.
00:17:29
Speaker
was pay a cheaper monthly bill and actually have the panels go up on his roof.
00:17:33
Speaker
So stuff like that, you got to paint the picture in their head and the more names you can drop, the more believable it's going to be, the better off you're going to be, the more appointments you're going to set.
00:17:42
Speaker
So that's the last thing I will wrap up with this.
00:17:45
Speaker
Make sure you're name dropping.
00:17:47
Speaker
Great stuff in there.
00:17:48
Speaker
And yeah, go watch these YouTube videos.
00:17:51
Speaker
A lot of great things you can learn.
00:17:52
Speaker
But more than anything, make sure you have a good mentor.
00:17:55
Speaker
You can watch all these YouTube videos, which are great.
00:17:57
Speaker
Some are better than others.
00:17:59
Speaker
Some guys don't know what they're talking about as much.
00:18:02
Speaker
This one was good.
00:18:03
Speaker
Make sure you have a solid guy to learn from.
00:18:07
Speaker
You can invest in our Soul Society program, get access to myself and other coaches if you don't have that type of support.
00:18:13
Speaker
But get with people that are out there closing deals and that are having a lot of success because more than anything, that's how you're going to learn this game aside from just watching YouTube videos and hearing the podcast.
Top Podcast Episodes Cheat Sheet
00:18:25
Speaker
which are awesome tools, but you need more than that.
00:18:27
Speaker
So hopefully that was helpful.
00:18:29
Speaker
We'll do a part two, most likely here on the next episode.
00:18:33
Speaker
And yeah, let me know if you like this type of presentation breakdown, if it's helpful and we will keep doing them.
00:18:40
Speaker
So with that said, we'll see you guys on the next episode.
00:18:42
Speaker
Thanks for listening to the show as usual and keep closing deals.
00:18:47
Speaker
What's up, solopreneurs?
00:18:48
Speaker
Hope you enjoyed the episode.
00:18:50
Speaker
Before you run out and start selling more solar yourself, wanted to let you know about an exciting new cheat sheet we created specifically for you in mind.
00:19:01
Speaker
One of the top questions I get asked on Instagram, on Facebook by our listeners is, Taylor, where should I start?
00:19:08
Speaker
What episodes should I listen to in the podcast?
00:19:11
Speaker
You got too many podcasts, man, because now we have over 200 episodes.
00:19:15
Speaker
So what we've done, we created the top 10 most downloaded, most listened to, and I would say widely accepted, most useful podcasts that we've done here on Solrepreneur.
00:19:28
Speaker
We put them together all in one sheet so you can go, you can hit the ground running, especially if you're new, you do not want to not have this sheet.
00:19:37
Speaker
So go download it right now.
00:19:39
Speaker
It's going to be at top10.solarpreneurs.com.
00:19:43
Speaker
Again, that's top10, the number 10,.solarpreneurs.com.
00:19:48
Speaker
Don't forget the S on solarpreneurs.
00:19:51
Speaker
We will have that in the show notes.
00:19:52
Speaker
Go download it right now.
00:19:54
Speaker
And especially if you have not listened to them, go listen to them and you can re-listen to them.
00:20:00
Speaker
That's going to show you how.
00:20:01
Speaker
So go download it and we'll see you on the other side.