How do you deliver excellent customer experience? Our guest, Mike Aoki, who is the President of Reflective Keynotes Inc., has some strategies. With over 20 years of customer service experience, he believes the consistency of getting to know your customers and giving them positive emotions can bring great success to your business. During this episode, you’ll discover…
 * Why customer experience matters
 * Why you need to focus on the feeling that you create
 * The importance of instilling your passion to your staff

To find out more about Mike, visit https://www.thethoughtleaderrevolution.com/.

EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business

MAKE THE DIFFERENCE YOU WERE BORN TO MAKE The Business of Thought Leadership podcast is about building your thought leadership around your expertise, your brand and your name. To become well known and highly regarded in the market place for the results you are able to produce for your clients. Our guests are top thought leaders who have done it. They’ve become widely known for their expertise and results they’re able to deliver for their clients. They all love what they do and get paid very well for doing it. You’ll meet entrepreneurs that have leveraged thought leadership in driving business revenue, coaches that were unknown and barely making ends who later became celebrities and took their income into the 7 figures, consultants that transformed into best-selling authors and built multi-million dollar firms and senior executives who followed their passion, left their day jobs and are changing the world. We’ve had interviews with notables such as New Times Best-Selling Author Seth Godin, success and investment coaching icon, Raymond Aaron, a personal coach to billionaires, Alex Charfen & Tony Robbins’ Director of Coaching, Marc Von Musser. Steve Jobs once said “The people who are crazy enough to think they can change the world are the ones who do.” Are you crazy enough to join us in making the difference you were born to make. We want you to 10x your impact, your income and your influence every 12 months. Financially successful people with purpose and passion are changing the world and we want to inspire you to be one of them.