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00:00:01
Why AI Alone Can’t Find Real Pain (But This Combo Can)
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Should You Start a Podcast? Take the Assessment: https://AIdrivenmarketer.com/pod
In this AI marketing podcast episode, Dan Sanchez and Ken Freire explore what it really means to be "relevant" on social media by becoming a "problem hunter." They break down how to find and prioritize real pain points your audience is experiencing—not just surface-level trends—and why this skill is foundational for building thought leadership and influence in the AI age.
My Favorite AI Tools
- Tella - https://danchez.com/tella
- High Level - https://danchez.com/highlevel
- Zencastr - https://danchez.com/podtools
- n8n - https://danchez.com/n8n
Resources Mentioned
- Deep Research Toolkit - https://go.danchez.com/deep-research-toolkit
- AI-Driven Marketer Podcast Assessment - https://AIdrivenmarketer.com/pod
Timestamps
- 00:00 — What "relevance" really means for content creators
- 01:48 — The idea of becoming a "problem hunter"
- 03:53 — Why most content doesn't resonate
- 05:36 — How to mine social media for real pain points
- 06:58 — Turning passive scrolling into strategic research
- 09:18 — The power of customer conversations for deeper insight
- 13:29 — Using customer interviews to spot trends
- 16:26 — Using AI deep research prompts to surface audience pain
- 23:12 — How to prioritize pain using RFM analysis
- 27:51 — The difference between counseling and content relevance
- 32:14 — When and how to address deep vs. frequent pain points
Recommended
Transcript
00:00:01
Speaker
know Everybody, and I mean everybody, gives the advice for social media to be relevant. But hardly anybody talks about what relevance actually means.
00:00:14
Speaker
If you're somebody who leads with your expertise and is trying to help people, it's really easy. It's relevant if your advice is hitting on their main problems. If they're feeling the pain and you're speaking to that pain, that post has immense relevance.
00:00:30
Speaker
But what are their pain points actually? There are so many different pains that they have, yet oftentimes we're reverberating on social media talking about the things that are trending that have nothing to do with the pain they're thinking about and feeling every single day.
00:00:47
Speaker
So in this episode of the AI-driven marketer, we are continuing the series of Own the Show, where we're going from podcast to book on the topic of becoming an authority in the age of AI.
00:00:58
Speaker
I'm Dan Sanchez, and I'm joined by my co-host, Ken Freire. Hey, hey, what's up, bro? And we're going to talk about the exact playbook you can use in order to make your social media, your content, and all the ideas you're putting out there actually relevant.
00:01:12
Speaker
And we call this idea becoming a problem hunter. Yes, it's pretty clear and straightforward because that's essentially what you got to do if you want to become a thought leader. If you want to lead and influence others, you have to speak to the pain that they feel on a daily basis.
00:01:28
Speaker
Ken, I have to ask you, if you opened up LinkedIn right now and went back to posts that stood out to you or posts maybe that you've bookmarked, what topics would they be on? Oh, specifically on LinkedIn, it would probably be things on like growing on LinkedIn or ah problem that I faced. I was like, how do I solve this in the future?
00:01:47
Speaker
I can think of several that I've i've bookmarked that I'm like, oh, i'm gay I know this is going to help me with either AI or podcasting or audience growth. I know I can think of similar po ah LinkedIn posts.
00:02:00
Speaker
The ones that I'm like always looking at and bookmarking are people who found exceptionally clever ways of standing out on social media. Because I feel like that's always a problem. You know, posts are always up and down. You're kind of like always trying to figure out like, how do I actually stand out on this thing?
00:02:14
Speaker
Because it's changing every day. And as soon as one thing works, well, everybody else figures it out and then it doesn't work. I'm always looking for these problem like new ideas or the fix problems that I have with AI or things that AI addresses that might actually solve real pain points.
00:02:30
Speaker
And I think a lot of people do the same. We're always hunting for the things that alleviate pain. I think what we need to be careful is too many people sometimes pursue hacks versus solutions.
00:02:41
Speaker
And they think that if they find that one hack, their problems are going to go away. But the reality is that I found most of the time hacks only deal with surface problems, not the root problem. And that's what we're trying to help you find is like, what are what's that root pain that people will be like, yes, I want to like actually follow, subscribe and engage with your content.
00:03:04
Speaker
So in this episode, we actually want to unpack, now that we've unpacked like the reason why we're looking for problems, it's important to actually start to develop almost like a skill in and of itself to find problems.
00:03:18
Speaker
Almost like you have to tune your ear to finding people's problems. You'd think it stands out to you, but because I'm seeing post after post on x and and LinkedIn and on YouTube that are just following falling empty on ears and they're not getting the reach they want, it's because it's not resonating with the problems people are actually having an issue with.
00:03:40
Speaker
So if you try to lead people's thinking and you're coming up with awesome, new, unique ideas, gaps, because you're doing all the reading, you're doing all the research and you find there's gaps in people's thinking,
00:03:51
Speaker
Well, they might not be the right gaps if it's not aligned to people's actual pain in problems or the questions that they have. So I want to talk about some ways that I found work best when actually finding their pains.
00:04:06
Speaker
The first one is as you're on social media and actually on LinkedIn, you're posting and you're commenting You have to keep your eyes open what people actually complain about. Every rant is a complaint to take note of.
00:04:20
Speaker
Every time someone questions something or asks good questions, and it's hard because most people are pretending to be authorities and some people actually are. So it can be hard.
00:04:31
Speaker
You're looking for gold hidden amongst rocks and sand and dribble of kinds, but you need to start developing eyes to see and ears to hear the real pains from that work on social media. In fact, that's one of the best parts about actually engaging in the comments.
00:04:47
Speaker
is you're getting out there. You're looking through it. You're sifting and sifting and sifting and looking through not just prompts and people to engage with that are your prospects, but also prompts for your posts and those problems that they're actually facing.
00:05:02
Speaker
Yeah, and and one practical way that I love to do this is, you know, there are people who are either passive users on social media or active users. And the way I like to think about being an active user is that now at nighttime, when I like if I'm on social media for 30 minutes or whatever, I take those 30 minutes and I say, hey instead of me just scrolling through reels, I'm actually going to search for problems.
00:05:29
Speaker
I'm just going to be scrolling and I'm purposely like skimming things, but I'm looking at comments. I'm looking how people are engaging. What's the questions? And I'm taking that information and then putting it in the note and be like, oh, this is the problem that people are having.
00:05:41
Speaker
And even for own the show, I'm doing this. I'm like following certain people now to see like, oh, what are they talking about when it comes to audience growth? Or what are people talking about when it comes to influence and figuring out what people are asking people?
00:05:53
Speaker
Or the way they're phrasing certain comments, i'm like, that's a weird take on it. I think they're really just trying to hide their question in a authoritative comment. And I take that and I'm like, okay, this is what they're really trying to say.
00:06:07
Speaker
It's one of the best ways to kind of have like a general feed of problems because social media is always going the hamster wheel never stops. And it's probably one of my first places just to kind of go and always be a pain attention to, to see what the, the trend is.
00:06:21
Speaker
There's some problems that are like almost always problems. Like companies will always need leads. That's just kind of a general, always on problem. You always need more leads. You can never have enough leads, especially qualified leads ary of course.
00:06:34
Speaker
We can all get as many leads as we want now, because since we could just buy the list we need, ah but getting qualified leads of people coming to you asking for help, no business could ever have enough of those. It'll always be a problem.
00:06:45
Speaker
But what are the specific pain points of getting leads? Like if you're in marketing, what are the specific problems of getting people to show up to meetings? What are the specific problems of getting people Just say yes to your offer. Like there's general categories you can always go looking for. And what are the specifics around it? That's what you need to be hunting for all the time.
00:07:03
Speaker
um And I like to be fed like a general diet of it. Sometimes I even copy and paste it and put into a notion doc of problems just to keep track of them. um and try to quantify them somehow. I don't take to quantifyification the quantifications too, I don't try to go too, don't know what you call it, ah ah hard on like tracking it via Excel and adding it up and making like a point system. I'm just trying to inform my general like gut impression of what the problems are.
00:07:29
Speaker
And as I'm looking for solutions, as I'm trying to solve them, I'm using that to keep me informed of what the real pain point is. The one way though, even though that's a good general habit to build and it's easy because we're already in there, the one that rules them all is actually talking to customers, actually talking to prospects.
00:07:50
Speaker
um This is the one most most marketers, most... creators, influencers, people who want to have an authority, skip. And you can tell because there's always a difference between the way people talk about it online, even though it's a good place to start and gives you inventory, gives you the breadth.
00:08:06
Speaker
You're never going to get there in actually standing out and actually being relevant without understanding the nuance of it. And to me, There's no way to do that better than actually having conversations with them, either via video meeting or face-to-face or or at least a phone call.
00:08:25
Speaker
Ken, have you ever ever spent some time doing like some customer discovery? it's You're a sales guy, so like you spend the most time with customers. i' probably like my most might like I'm so jealous of salespeople because they actually get to spend more time with customers.
00:08:36
Speaker
At best, I get to listen to their sales calls and try to understand what's going on. But... I know because you're so good at sales that you generally, you're like, you can hear the problem. You can hear the thing that's going on after talking to them. Right.
00:08:49
Speaker
Yeah. And, and you know, what's fascinating is even after so many years of doing it, i still have to be careful because I can make assumptions. And if I make those assumptions, I could end up not closing the deal. Like I have to always be paying attention and being, staying curious. Right.
00:09:06
Speaker
Like what's this person's actual pain problem and and how is it affecting their life right now? and And that's what most people skip even in the in talking to clients is that they're like, oh, I think I know the problem, but you don't know the effects of the problem specifically for that person.
00:09:22
Speaker
And when you can start to diagnose that and communicate that and empathize, dude, all of a sudden people are like, this guy understands me and they're willing to trust you more and they're willing to like say, oh yeah, I'll buy from you.
00:09:35
Speaker
whatever the situation is. heres Here's what I'm curious from you, Dan. Why is it that people have a hard time reaching out to their own clients or potential customers and just doing the work of of getting feedback and asking the right questions?
00:09:52
Speaker
I think there's just a need to always be talking. If you're not drowning in client work or work for yourself, then you're drowning in trying to say something on social and create content.
00:10:07
Speaker
And so it's always talking to people. For marketers, this isn't for sales. For sales, this is like the main thing. But for marketers, talking to customers, talking to prospects...
00:10:20
Speaker
is always in the important, but not urgent. It's never urgent. This is the least urgent thing on a, on a marketer's list or on anybody who really wants to grow. It could be a founder. could be whatever it's, it's just on the bottom of the list. So it always gets cut out, but it's generally one of the more important things you could ever schedule time to do.
00:10:40
Speaker
And I like to do it in a number of ways. Luckily, like I have this ah audience of people listening to this podcast right now. So even last summer i was like, Hey, You want to talk? I'm open 30 minutes, whatever you want to talk about.
00:10:53
Speaker
And I just opened up my calendar link for a couple of days and then I closed it because it packed like two weeks in my afternoons. And I just did back to back conversations asking about what people are doing, what they're trying to learn in AI and what some of the pain points of learning AI were for them in order to make this show better.
00:11:10
Speaker
um I wasn't even thinking about how to, I guess I was using it to come up with thought leadership ideas because I was using it to come up with content. So I was trying to, in some sense, understand the real reasons behind why people were suffering with two deciding around what tools to pick, how to build automated workflows and all kinds of things I learned from actually just having conversations with them.
00:11:33
Speaker
um If you don't have that same thing, It's just a one-to-one thing. You probably have customers right now. Scheduling time with them and then just asking them the same five questions over and over and over again is really what I start to look for. Even what if I take a new marketing client, the first thing I do is schedule interviews with their customers, generally 10 to 15 hours.
00:11:54
Speaker
And I just start to ask the same five, six, seven questions over and over again to try to understand the pain. And then I look for the trend across what have, what have out of 15 of them? What have, what are five of them saying? And they're saying in a different words, but they're all meaning the same thing.
00:12:10
Speaker
And now I know I've hit something. Yeah. And i I could tell you how many times you have done this in the past. We've worked together for like 15, 18 years now. So like I've just seen it time and time again when that's been super helpful.
00:12:26
Speaker
And even times when you were like, hey, let me see all of your sales calls or or all of the people under me, their sales calls. And you're listening to them and you're like, oh here's a problem. Here's a situation.
00:12:37
Speaker
And even when we're processing about the problem, we we quickly can diagnose like, oh, they use these words, but the way that they were talking about it afterwards, there this is actually the problem.
00:12:50
Speaker
ah I mean, we had this conversation yesterday. We were talking about something, and we're like, I think this is a problem. And then 10 minutes later, we're like, oh, no, this is the problem. and And we both were like, it it felt like an aha moment.
00:13:03
Speaker
And I think that's what you want to start looking for when you're you're doing all this client research is those ahas where they're like, yes, they almost kind of like jump out of their seat. Like that's exactly what I've been feeling or that's exactly the pain I've been i've been under or the pressure I've been under and I want to start walking through that.
00:13:21
Speaker
I think another great way that we could do custom customer research is through a podcast, right? Like interviewing people and going through a podcast and saying, hey, let me have five questions. I don't know if you guys have ever noticed this, but some podcasts used to do this, that at the end of the interview, they would ask the same five questions to their people. Oh, yeah.
00:13:39
Speaker
Right? I've done it many times. that All they're doing is customer research. yep So my encouragement to you guys, if you're like listening to this and you may be wondering like ah for another reason to do a podcast, this may be a very good reason.
00:13:54
Speaker
Now you may be wondering, is a podcast right for you? I would say go go to AIDrivenMarketer.com forward slash pod. And we have an assessment that you can take there that it can help you assess. Like, can you start using a podcast for your industry or the thing that you're doing?
00:14:11
Speaker
Definitely go and take that assessment because I've used a podcast many times to do interviews because everybody, it's easier for people to say yes to being on a podcast. It's actually a great way to kick off a show before you even start talking about your ideas as a thought leader is just interview all your ideal buyers on the show.
00:14:27
Speaker
Talk to them about their journey, their story, and their two cents of advice, but then ask them all the same five fast five questions at the end. And you'll start to pick up the trends after you've done 10, 15, 20 interviews.
00:14:37
Speaker
It's a great way to kick off a show. And then you could start layering in more solo episodes where you actually have solved some of these problems for them. Yeah. There is a cheap hack you can use to find people's problems.
00:14:50
Speaker
It's not as nearly as good as talking to people, but it's fast. And it's a good way to do it do some research before you start to take the do the time-consuming thing of actually meeting with a bunch of individuals is actually using AI. I mean, this is the AI-driven marketer, and I want to talk about AI. And while I've talked about this in past episodes, this is a practical example of where this particular one-two punch with AI becomes really helpful.
00:15:16
Speaker
And that's using AI's deep research feature. Now, almost all the tools have this feature now, whether it's ChatGPT, Gemini, Grok has a deep research feature, and this works well in any of them.
00:15:30
Speaker
But I have two different prompts loaded for deep research to do customer analysis. So use any of the either of these prompts. I'm going to go ahead and read one to you. The other one's similar and I'll explain the nuance, but I'm only going to read the one to you.
00:15:44
Speaker
But prompt one is like this. Conduct a deep analysis of online conversations to identify specific pain points that your target audience frequently discusses regarding insert your product category or service type.
00:16:01
Speaker
Source information from forums, social media, Reddit, Quora, and customer review sites. Provide a written summary of your findings followed by a clear table summarizing the categories and their frequency.
00:16:12
Speaker
For each category identified include clearly titled sections containing an analysis of the findings and eolded a bulleted list of 12 bullet points that contain direct quotes, each accompanied by its source.
00:16:24
Speaker
I promise this kind of quote, this kind of prompt, We'll get it going at all. good course, chat GPT will come and ask some follow-up questions for clarity. But generally, even if you're just kicking it off with Gemini, this is going to provide a report that gives you a good snapshot of the actual pain points people are wrestling with, the things they're whining about, the complete things they're questioning, the things that they ah are feeling the most intense. And it actually goes and quantifies it and then gives you a table showing you which ones are the most painful.
00:16:56
Speaker
Now, it even gives you the full list with quotes and links back to the quote so you can go and validate it and make sure it's coming from the right person and it's talking about the right thing. Because, you know, AI can make stuff up sometimes. That's why the back part of the report has all the examples and links.
00:17:11
Speaker
So it comes with the receipts. This report is invaluable because it's not just pulling from polished things. It's pulling from the places where your audience is hanging out and griping essentially about their pain.
00:17:24
Speaker
And that becomes a fairly reliable source of information. It would take a long time for you to be able to do it without AI helping you. It though is just a starting point. It doesn't make up for actually having the conversations with customers themselves where you can actually get the nuance because here are the surface level problems.
00:17:43
Speaker
In the conversations, you can get to the problem behind the problem. And that's what you really want to address as someone who wants to lead the thinking of others. The more, the deeper, you the closer you can come to like the real pain point underneath, the more that post is going to stand out. The more it's going to be like offering a cup of fresh, cold water when they're dying of thirst out in the desert.
00:18:08
Speaker
Now the other prompt is like it, but instead of just looking for pain points, you're hunting and pulling just questions because questions, all questions are a source of some kind of pain of something they're looking for or something they feel like they need.
00:18:22
Speaker
So one looks for pain. The other one looks for just questions. It's a similar prompt. So we'll put both in the, the show notes for this podcast. um And of course, I have a whole resource just full of prompts just like this, over a dozen of them.
00:18:37
Speaker
If you go to go.dances.com slash deep dash research dash toolkit, kind of a loaded URL, but there will be a link in the description to that as well.
00:18:49
Speaker
You know, dan I remember you giving me my first deep research prompt. This is when I first started using AI. And it like blew my mind of all the the quotes, the information. And I used it as a great sounding board to say, OK, well, now let me start doing more analysis.
00:19:09
Speaker
And they actually pointed me in the right direction. And this is where I think most people go wrong is that they start writing and commenting and posting stuff, making these assumptions, but they don't they don't have any solid footing.
00:19:22
Speaker
Now that I have solid footing, it like it informs everything. right It informs my my our landing pages. It informs how we write socials. It informs our scripts. it It just informs that. So for those of you listening, this is the deep work that sometimes you want to skip because you think you know what the problems are.
00:19:40
Speaker
But if people are not responding back or engaging on it it, it could tell you very quickly. I'll give you one great example. you know, as we have been doing own the show, this series, I've been accelerating how much I'm posting on LinkedIn.
00:19:54
Speaker
Part of it is because I'm taking the transcripts and that it's it's a good, great sounding board. It's easier. ah But every once in a while, I'm like paying attention to how many impressions I get on a post within 24 hours.
00:20:07
Speaker
And there's some posts that like, it's just like 50 impressions. It's not doing anything. And then there are others that I'm like, I'm like, whoa, within two hours, I'm getting like 150, 200 impressions you know within just a matter of of hours versus like the whole day.
00:20:23
Speaker
And I'm like, ooh, that's just showing me that I'm hitting on a pain point. I should focus on that versus on the other thing. And that's been super immensely just helpful to think about that I'm i'm not making assumptions.
00:20:39
Speaker
And that's what this whole episode's about. It's just like making sure you're finding the right problems and engaging the people correctly. So if you're doing all this work, you're paying attention to social, you're seeing people talk about different things, you're starting to catch on some trends, you're talking to customers, so you're starting to go deep on these, and you're running you know AI deep research reports. You got a lot of problems in front of you.
00:21:02
Speaker
Now I want to talk about what you can do in order to sort the problems of ones that are the most important to talk about now. And this is the counterintuitive part because not all pains are equal.
00:21:14
Speaker
And the way I would, I as a marketer would like validate pains is not based on the deepest pain. believe it or not. The ones that are going to resonate the most and get the most attention actually will be surfaced by this one type of analysis.
00:21:31
Speaker
And it's an old school framework that actually goes all the way back to the days of direct mail. um But I find this particular framework works in a lot of situations and oddly works in this one. It's a framework called an RFM analysis.
00:21:46
Speaker
ever heard of this one, Ken? No, I'm like, I'm about to learn something new right here, live on this pod. And this is something old school direct marketers would use in order to analyze how good a list is.
00:21:59
Speaker
um And you can use this for a few different things, but um it can also be used to valid to kind of validate or prioritize pain points. And the RFM stands for recency, frequency, and monetary.
00:22:13
Speaker
But we're goingnna have to change it a little bit for what we're dealing with. Most of the time, direct mail direct mail marketers would look and be like, okay, recency. When's the last time they bought from you? And that would be the highest priority.
00:22:27
Speaker
Frequency. What frequency have they popped from you? That would be the second priority weighted. And then monetary. How much total money have they spent with you? That's the least important priority or like measurement.
00:22:38
Speaker
Of course, if it's, they recently bought from you, had been buying from you from 12 months and they spent a lot of money with you, that would be the ultimate indicator versus even, but even something recent is more important than if they'd spent a lot of money, but a long time ago and only once, well, that's not a good score of somebody who's likely to buy from you again.
00:22:57
Speaker
And it's the same thing with pain. We tend to pay attention to the pain in our life that has happened recently. Even if there's deeper pains from long ago, right?
00:23:11
Speaker
Those are the ones, the ones that matter the most to most people are going to be the ones that have happened recently. That's why hitting on current trends can be so freaking hot because it's on their minds right now.
00:23:23
Speaker
And it's the same thing with pain points. If there's a new pain point, because maybe like if I'm marketing to marketers and we're all on LinkedIn and like de LinkedIn shifted the algo, And I talk about, hey, here's the three things that LinkedIn changed and how you can deal with it.
00:23:38
Speaker
I've tested it and here's what I found. Is that post going to go viral? Yes. Why? Because everybody's thinking and talking and griping about it. the the The recency of that pain is high. Is it the most important one? Frickin' no.
00:23:52
Speaker
Like that's going to be here today, gone tomorrow, but it's on people's minds. It's a pain now. And if I'm walking in with a fresh cup, or I keep saying fresh as if water can be fresh. Can water be fresh? Can water be stale?
00:24:03
Speaker
ah It could, it could taste good water. Then they're going to say yes. and they're going to take it and they're going to drink. So recency matters. Frequency is the next thing that matters.
00:24:17
Speaker
How often are they feeling this? Are they feeling it daily, weekly, monthly? So frequent, uh, recency, how, how, when was the last time they felt this pain frequency? Are they feeling this every off every so often? And then monetary, we're going to shift to just like the amount of visceral pain, right? Or mental pain, anguish.
00:24:39
Speaker
And that's the last one to wait because while. the pain might've been large, but it was six months ago. It's kind of worn off by now. For example, like if you're dealing with people in their careers, there's always that pain of like the rejection around the time when you're like, you're having your annual review and you're hoping for that promotion, but you didn't get that promotion.
00:24:59
Speaker
Like that's a real pain that people deal with. So how do you deal with that, that pain? Well, if I, if I posted about that, like, sure. Would some people pay attention to sure. But the, the,
00:25:11
Speaker
the hopes that they're going to be still feeling that pain, even though for most people it's happened less than three months ago, is going to be low. So while that's a very painful moment, we've all, we've all gone through that annual review time. We crushed it.
00:25:24
Speaker
They're like, yeah, we're not, we're not, we're going to pass over. We, we, we promoted so-and-so instead, or no, we're not, we know what you want to raise, you know, we've all had that moment where we like felt really justified in that. And then it didn't,
00:25:39
Speaker
But that's it a good example of like something that's really painful, but because it was really painful, but wasn't frequent and it wasn't recent, then it's just not that big of a pain. The posts about that aren't going to hit as hard as something that just happened recently or has been happening with a certain frequency.
00:25:55
Speaker
So when you're looking, you're hearing about all these pain points, make sure to give it a little grade, even either mentally or even on paper. How recent was this pain for them? Is it happening frequently? How frequently and how strong was that pain?
00:26:11
Speaker
You would think you would want to order an order of magnitudes to how strong the pain was. That's where that one's on the last priority. You want to go with recency, then frequency, then total pain.
00:26:22
Speaker
So do you learn something new? Dude, I've been thinking as soon as you started talking about it, I was like, oh my gosh, That was mind blowing. Well, and and here's the reason why, because I think I naturally from, for those of you who don't know, I've done a lot of lay counseling and coaching background, and we're always trying to find the root problem. Like what's the biggest pain point, you know?
00:26:45
Speaker
And sometimes that biggest pain point is something from six months ago, you know? But when it comes to social media, it's like, no, no. What's the frequency thing? that hits, that was kind of eye-opening.
00:26:58
Speaker
and And I even started thinking, tell me if I'm right or wrong on this. You know, the reason why so many people gripe about the MDASH, this is a hypothesis.
00:27:08
Speaker
I don't know if I'm correct. You guys who are listening to this, you could tell me, like engage in my like comments and stuff. But I think the reason why so many people are arguing of the MDASH is because it's it's revealing to them that they're using AI and they want to make it easy for them. But now everybody knows that they're not being authentic, quote unquote, authentic on it.
00:27:28
Speaker
And it's like, oh, that's why people are griping. Like, oh, everybody's using an M dash. It's like, well, yeah. Or everybody's using AI. Well, yeah, we all know everybody's using it, but now it's not coming out as the real you.
00:27:41
Speaker
I do avoid the M dash because so many people judge it so hard, even though grammatically it's fine. People actually use it. I didn't use it before, but I definitely take him dashes out because I don't want people to stumble over that thing.
00:27:53
Speaker
And people are hyper aware to it now. Yeah. But it is, it is an issue. It is an issue. People are feeling it. People are feeling it pretty frequently.
00:28:05
Speaker
if they're, especially if they're scrolling through LinkedIn. So it's a good example. um When it comes to counseling and actually doing like deep consulting, um I actually think going for the deeper pain is probably, that's the reason why you're on because they're probably distracted by the recency.
00:28:21
Speaker
And I think that's where good counselors and consultants are like, no, no, no, no. no no You think these are the problems. These are not the problems. These are just the recency, maybe even frequent problems. They're always going to go for the deeper ones. theyre going to have the most pain for their buck as far as problem solving goes.
00:28:35
Speaker
But that's already once they're in once they have the trust and now they're saying, help me. But what we're talking about is finding the problems that are going to resonate the most.
00:28:48
Speaker
And the deeper problems don't resonate the most. That's why like when you put out LinkedIn posts and they're freaking bangers, you know it because it you know this is a problem and you have a f freaking awesome solution and then it doesn't do well.
00:29:00
Speaker
Well, it's probably because it's neither recent nor frequent.
00:29:07
Speaker
That's why it doesn't resonate. So it's not that those problems aren't as good to solve and address with coming coming up with unique solutions for, which is what we're going to talk about in the next ah episode is how to actually validate and how to actually create solutions for the problem and a process for it.
00:29:28
Speaker
But if you focus on the ones that are more recent and frequent and think about how fast you can, but for recency, especially if it's a trending one, then coming up with solutions for it more quickly really pays off in social media.
00:29:40
Speaker
But even the frequency of the frequency of the one that's coming up, is going, they're going to be much more, it's it going to be easier to stand out and build authority around those ideas. And maybe you still build solutions for the bigger problems, of course, but you deal with those on the backend, not on the front end You capture attention and grow authority online and on stage by addressing the ones that are recent and frequent.
00:30:05
Speaker
You still direct create solutions around the ones that are deep, but those are the ones you have to do on the backend because they're just not going to grab the attention that they need on the front end. Yeah. And that right there is the reason most people mess up in most of their social media engagement is that they're actually just going too deep and you need to go a little bit. and And it's okay to go deep at certain times, but you need to hit the situational problem that they're feeling in that moment that you're like oh, I scratched the itch kind of feeling.
00:30:32
Speaker
And that's where it builds trust.