#664 Pax8 Beyond-Lorna Burman: 🐴 Riding Malibu & Running Global MSP Ops with Heart

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This heartfelt and high-energy episode from Pax8 Beyond 2025, Joey Pinz speaks with Lorna Burman, a global MSP leader at YouSecure and proud horse owner of Malibu. From riding trails in the UK to leading compliance innovation across EMEA and APAC, Lorna blends courage, confidence, and care into everything she does.

Lorna shares her journey of taking up horseback riding at age 42 — and how the adrenaline and peace of the trail helped fuel her leadership style. She opens up about managing remote teams, gathering real-time MSP feedback, and simplifying security and compliance through automation.

This episode also explores the mental health benefits of being around animals, the importance of trust in business, and how her team’s culture of honesty and rapid response has earned global respect. Whether it’s avoiding complex pricing models or making clients feel heard, Lorna explains how empathy scales.

If you care about people, process, and purpose — this conversation delivers both inspiration and actionable insight.

🚀 Top 3 Highlights:

1. 🧠 How YouSecure simplifies MSP compliance with automation & support
2. 🐎 Lorna’s journey from first ride to full confidence on Malibu
3. 🌍 Global client success and trust-building across remote teams

#MSP #Pax8Beyond2025 #YouSecure #AutomationForMSPs #ComplianceTools #MSPCommunity #WomenInTech #WorkLifeIntegration #MSPGrowth #GlobalIT #MentalHealthMatters #HorsebackRiding #LeadershipWithHeart #ClientTrust #RemoteWorkCulture #BlackHorsePower #UKTech #CyberCompliance #CustomerSuccess #JoeyPinzPodcast

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