#651 ITN Secure-David Raissipour : ⚙️ Evolving MSPs and the Power of Listening
How do you lead 950 engineers and still make time for mechanical watches, family, and learning? In this thoughtful and energizing episode from IT Nation Secure 2025, Joey Pinz interviews David Raissipour, Chief Technology & Product Officer at ConnectWise.
🎯 David shares how his childhood in Iran and engineering roots shaped a methodical yet deeply human approach to leadership. He opens up about watch collecting, wine appreciation, and the hard lessons he’s learned about transparency, humility, and customer feedback.
🛠️ With a fresh perspective at ConnectWise, David emphasizes his mission to deeply understand the MSP community—especially by listening to the hard truths. He explores the shift from basic IT to specialized security and disaster recovery services, and how ConnectWise must evolve in parallel.
📣 Whether you’re an MSP, vendor, or tech builder, this episode offers inspiration on innovation, collaboration, and never standing still.
🔥 Top 3 Highlights:
- 🧩 Why listening to unhappy partners is the fastest way to improve products
- 🧠 David’s philosophy: Discipline = Creativity + Process + Consistency
- 🕰️ What watches, wine, and parenting taught him about leadership
📲 Hashtags:
#JoeyPinzPodcast #ITNationSecure #ConnectWise #CyberLeadership #MSPCommunity #CustomerFeedback #TechInnovation #EngineeringCulture #EmpathicLeadership #WorkLifeBalance
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Join us for enlightening discussions that spark growth and exploration.
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