Speaker
No. Are you sure? No. And it's like, okay, wait 30 minutes, I'll get a real human. I'm like, yeah, thanks, AI. the problem sorted but i suppose it is trying to go through the faqs and everything to say right you tried this you tried that i mean it is positive in a way also funny enough i saw a thing and i don't know if this is a charity or a education thing it's a thing that brazil seems to be using called and apologies if i'm butchering the portuguese pronunciation it's jovens genius i think Orhenius, they basically have tailor-made education plans. So they analyse the students' performances and learning behaviour, and then they deliver personalised educational content. It's already used in hundreds of Brazilian public schools, which is an interesting application. And again, there's pros and cons to lot of these I'm bringing up, because one of them that really stuck out to me was, and again, I won't name the charity, but there was a charity that used AI tools for donor outreach. which is interesting because the statistics said that it led to a 22% increase in email open rates and a 15% increase in donor retention. And they also reported reduction in staff time spent in manual targeting. On the one hand, I can see how that would free up things, but as someone who's worked with charities before, I can safely tell you that There are a lot of either vulnerable people people who they definitely let you know when they don't want to be contacted and that removing the human element out of that and having a machine constantly say, oh, you sure you don't want to donate ยฃ5 a month? And obviously I'm not saying these devices are predatory, but it's kind of a fine line to say for something so delicate, because I mean, nowadays you really don't have to look for, look in the comments of any charity video or whatever, who for some reason, if they still have the comments on, which they usually don't, but if they do, you know, it's people complaining. complaining and yelling about how CEOs are making all the money and blah blah blah. You know, it's quite vicious in a way, and you have to tread lightly, especially from a PR perspective. So again, I still think that what a lot of this boils down to data processing, I think, and trying to get the most optimal output. Because the other examples I've got, and this isn't really companies per se, but the other examples of good uses of AI, and apologies, I'm ranting here, There seems to be a lot of great uses in medical fields where think it was, yeah, a group at Mount Sinai use deep learning based AI algorithms to predict the development of diseases with 94% accuracy, including cancers of liver, rectum and prostate, which is absolutely fantastic. There are areas that this is being used without me cringing and going, oh God, what has AI done this time kind of thing the same with the world bee project they're using it to process the data that they pick up with their sensors microphones and cameras and the hives so that's helping to preserve the bees and save them there's also a couple but before sorry i go on is there any you want to interject with or any thoughts on those I mean, no, I mean, they're good. And I think it also does reflect what I said earlier on it, that it does highlight a societal need. Like the thing with you were saying with the NHS in the UK. Yes, it's great that there's that automated system of trying to find out, but that also highlights just how understaffed it actually is and how you can't get actual person. And then it's like one step to alleviate that pressure, but then also saying, okay, but how do we combine forces? I think... But I mean, I'd agree with you when it comes to data processing and also just, yeah, there it's like handy where it's effectively like not humanized, but it's another pair of eyes on something. And there is the benefit that you in a way have a partner. And to be honest, that's kind of the same with me because I work freelance. So I sometimes don't have anyone to double check things or run by. I mean, back in the day, I used to send things to my mom to ask her, again, is the spelling and grammar here correct? But I mean, that is not effective workflow. That is not the thing. But it's like, it's because I'm neurodivergent. I need that extra support. So even just having AI, it's like, is this email okay? And they're like, yeah, yeah, you're great. I'm like, okay, that's actually reassuring. Does give support in certain ways. I mean, yeah, it's not the root of all evil. Although we will... we will get to it oh we will oh we will 100 because that's the thing and obviously there is a significant environmental impact of ai but i'm also really surprised at the paradoxical nature of ai because on the one hand you do hear about that the amount of water that's needed to cool down the servers and whatnot and then that water becomes completely unusable you know it's tons and tons of wasted water but the same time, AI has also been used, as I said, with that project to protect the bees, but it's also been used for other things like wildlife conservation, predicting the animal's behaviour, predicting when poachers might attack, that kind of thing. And as well, I think it's the Google Flood Hub, it's called. They also use, again, it's this idea of using to process data to predict when these particular things are going to happen, when they're going happen, where they're going happen. It is so fascinating to see AI be used in such a positive way. There was also another interesting one. It was to do with world hunger prevention with the, and I love the acronym for this, the Nutrition Early Warning System, or NUWS as it's called, that uses machine learning and big data to identify regions that are increased risk of food shortages due to crop failure, rising food prices and drought. That is fantastic as well to be able to identify the particular areas to target because when you think especially charities or even in general people who are trying to target these problems... you hear a lot of people say, right, they're just going to tackle this problem, but with no real goal or target to fix it. And don't get me wrong, obviously all these companies are targeting them, nine times of ten, they have a plan. But for the average person going, oh well, how you going to do that? AI, I have to admit, seems to be helping people to understand where these resources are going, where they can direct their resources to help and everything. It's absolutely incredible to read about. Honestly, there's so many of them, but one last one that I want to touch on as well is the company Huawei. And this is something, I'll briefly touch on this, when I was in China with my partner for the five-year anniversary episode, I mean, we were there for a holiday, we weren't just there the Five year I about to you're living it up going to China for your five year anniversary. Yeah. When I was over there, what was quite interesting was feel as if China doesn't have as much of a stigma towards AI. I think overall that's a geopolitical thing that all the countries want to be head of the game for AI and everything but it was really surprising to see that their attitude was technology's here let's just use it let's go on with it because one of the things that really surprised me was when my partner and I we were in Shanghai we looked up and there was just this AI generated video of pandas eating a table and was so close Really AI? But no one batted an eye. Everyone was like, oh, right, okay. And a lot of the adverts as well, they were AI. It was just bizarre to see the kind of cultural difference. But going back to that, Huawei apparently has helped to use AI in augmented reality to create something called StorySign, which apparently is a free mobile app that helps deaf children learn to read by translating the text into sign language. They've also created Track AI, which can identify visual disorders in children so that they can provide treatment before disorders like blindness kick in. And then there was another interesting app, which I have to admit, I can vouch for the efficiency of these apps, but it's just ones that have been brought to my attention and I thought that was quite interesting. One called Facing Emotions, which is, again, another AI app that translates emotion into short and simple sounds. So the app I think is for people with visual impairments and uses the rear camera of someone's phone to evaluate someone's facial expressions and basically give feedback to show what emotion the person in front of them is conveying, you know, whether they're happy, angry, sad, surprised, which, It reminds me of something that, and I can't remember the context, but it's been used so many times where people say, if you don't understand the use for something, then it's probably not for you. You know the way you get a lot of things for disabilities and tools like that that help people who really need it, and a lot people scoff and go, oh, why would you need that? I can use this thing completely fine. And you know, you think, well, the tool or this application that's not really for you is for people who genuinely need it because they can maybe process things or they can't do things the same as someone else. So it's quite interesting to see that Huawei, of all people, they're basically all in on this. It does seem interesting, doesn't it? Yes, and there it's like extremely beneficial. And even with the scanning emotion reader, for me, I see even a need for that beyond someone being visually impaired. Like, for example, someone being neurodivergent or heavy on the autism spectrum where those sometimes struggle to read visual cues. And honestly, this is, yeah, where it's like, really useful or sometimes copying your text messages with someone into AI and then say, are they being passive aggressive? Am I being paranoid here? Sometimes many people, let's say neurotypical people or people who don't have disabilities hear that and they would also go, no, that sounds ridiculous. But even for me, who is neurodivergent, I'm like, oh, actually, that would be very useful because don't do sometimes struggle to read other people's emotions and missing those cues. So for someone who can't even see that, that would be, yeah, just another layer of accessibility. And I think that's where the future of AI should be. It should be in the area of accessibility and adding the normality to the day-to-day things that, for example, people who aren't visually impaired experience every single day, giving the opportunity people who are blind to have that opportunity to experience it maybe not as we do but still giving them another tool so that they work better within the world that the world works better for them essentially but yeah i completely agree and there yeah definitely when i hear that and that's why this is where i get on my soapbox or something i like that but that's why i also say to People, when it comes to the content that they consume, it's so important to follow other creators that do live with a disability or are neurodivergent, even if you aren't. So you know that there's a need. I still remember when I first had this realization, it was with plastic straws. obviously, you know, being an environmentalist, I was extremely against plastic straws. And then I came across a video by content creator called Jessica Calgan-Frozard, she has a very long name, but who has a host of disabilities. Very long list, which I won't get into it. And the way the thumbnail was set, I was just like, oh, this is just going to be like a posh British woman ranting about how she can no longer have her plastic straws in Starbucks and how this is taking away through it. And then I thought, okay, just click on it and hate watch And it actually led to me discovering one of my favorite content creators that I still follow today. And they pointed out people who have difficulty swallowing need straws and alternatives such as the paper straws, they disintegrate and they can get stuck in your throat. Or when there's also the pasta, straws that are made out of pasta that are a biodegradable alternative. And like, well, if you have a gluten allergy, that's terrible for you. So just taking away straws for people who need them is... I'm like, sorry, I'm going on a very tangent here, but that piece of information made me see the world in a different way. And that's kind of the same with AI. When I see other people interact with AI, I'm like, okay, yeah, that's need. That's something where this could be very beneficial to society overall. because it actually reminds me of a TikTok video that saw recently and you know how you get lot of these types of reaction videos where someone does something really obvious, they do something in quite a complicated way, and then someone does it the easy way, and there's like, oh why you doing it this way and usually nine times out ten that's just engagement bait or rage baiting that kind of thing but there was a really interesting video that i saw the other day and it was someone who i can't remember if they were opening a bottle or they were opening something and this guy basically opened it on his side completely fine and you know the idea was he was just mocking the way that they were doing that but then people pointed out to him that he was making fun of someone who couldn't open that normally and that is why they were doing it the way they were. And what really took me by surprise, and I genuinely was like, wow, what a person, was he made a follow-up video and he actually apologised and said he didn't realise because... he can do these particular things, but this person couldn't and they didn't realise and they really took accountability for it and everything. And again, wish more creators and even just random individuals who don't identify as being a content creator, I wish people would just take more responsibility for that way to say, okay, I've seen this person. I thought they were just doing a bit. They haven't. So I apologise for this. And obviously you get some that are very malicious and let's face it, We don't talk about those people, but for the people who are genuinely saying, oh, we want these spaces to be more inclusive, we don't want to put down people who are already down, it is so interesting to see that. But yeah, seeing that note, before we move on and take the kid gloves off, as it were, is there anything else positive that you want to bring up about AI? Another way that I've used it, and I think there are things like technology, like even apps that are starting to use this, is in the kitchen to prevent food waste. I am a terrible cook. I am such an impatient person. I always say I love food, but I hate to cook. So sometimes when I have all these random ingredients in my cupboard and I don't know what to do with it... I just ask AI, hey, I've got all these lists of ingredients. Can I make myself dinner? And they're like, yeah, absolutely. You can make this and this and this. And honestly, I've gotten some pretty good recipes out of it. And that's like another way to not reduce food waste, but it's also financially good for me because I'm not running out buying more food. And that is, again, it makes my life one little bit easier because it eliminates that stress of, oh shit, what am I gonna cook? I absolutely hate it. And they're now like, oh no, here's three to four recipes of what you can do with these ingredients. Or I'm currently knitting all of my Christmas presents and I did a big faux pas. I was almost finished my hat. And then you could see this happening in slow motion. I accidentally dropped my work and then my work flew off the needle. And I was just like, shit. This was like a week's worth of work. And I was just like, fuck, what do I do? And then I took a picture of it. Asked A.M. like, okay, this happened. What is my next step? And then they clearly wrote out, okay, so what you need to do, this and this and this. And they were able to fix my project. Again, this saved me having a small minor heart attack and having a little breakdown. I'm pretty sure you were around for this, which happened to me earlier this year, was the cockroach incident.