In this riveting first episode of the Business Flow Formula, Signal Operations CEO and host, Erika Dowell, sits down with Co-owner of Axis Salon and Founder of The Daily Hair Company, Renee Geraghty, to talk about:

 * Her hurdles as a British Columbia business owner during COVID
 * The power of accountability as a leader and people manager, and knowing when to change your approach
 * What resilience means to her and her team, and when to know to roll with the punches or to walk away

Tune in to this blazing kick-off episode of the Business Flow Formula podcast!

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Episode 1: Building Resilient Businesses and Cultures

Introduction and Guest Background

Evolving Leadership: Caretaker to Coach

Renee's Career Journey

COVID Impact and Recovery

Building Team Accountability

What does resilience mean in the context of running a business, especially in the beauty industry?

Resilience in the Beauty Industry

Transitioning Leadership Styles

Personal Growth and Effective Leadership

Rebuilding Leadership and Team Culture

Implementing New Business Systems

Continuous Growth and Avoiding Complacency

Future Goals and Leadership Development

Conclusion and Listener Encouragement

If you own a wellness clinic, salon, or health center, I’m going to bet that, most days, it feels like your business is running YOU, instead of the other way around.

You went from being an incredible practitioner to a business owner, and suddenly, everything changed. Instead of focusing on your craft, you’re stressing over money, operations, and whether things will fall apart when you’re not there.

The Business Flow Formula is here to help you regain control with practical solutions and real strategies. Each episode, I’ll show you how to create consistent revenue, build a team you trust, and streamline your operations, so your business feels less like chaos and more like… flow.

I’m Erika Dowell, a business operations expert who’s been in the trenches with businesses like yours. I’ve helped so many owners turn overwhelm into clarity, chaos into systems, and stress into ease, and now I want to help you. That’s why I created this podcast.

The Business Flow Formula isn’t about vague ideas—it’s packed with real-world advice, actionable strategies, and stories from owners in the health and beauty space who’ve made it to the other side.

I know you make people feel good every day. Now, let’s make your business feel good to YOU.

If you’re ready to stop putting out fires and build a business that truly works for you, hit subscribe and follow the Business Flow Formula podcast. Let’s create more profit, efficiency, and flow…together.

Business Flow Formula: Helping Wellness Hub, Spa, and Salon Owners Keep More Money

CEO @ Signal Operations Inc.. Where we help business owners feel a little more calm about their operations and more in flow with it.