As health and wellness entrepreneurs, you have one question on your mind: what do my clients need from me?



And in this episode of the Business Flow Formula Podcast, Erika interviews a massage therapy client to learn:

 * 🔥How clients assess and choose their service providers/clinicians
 * 🔥The importance of a clinic’s values and ethics in the eyes of a client
 * 🔥How to attract and maintain client loyalty to your practice



Listen to this new episode to learn about what your clients value and seek out in your clinics now!



Like what you hear and want to know when the next episode is out?



Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]



To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 11 - What Your Clients Want You To Know (From a Client Themselves)

You don’t need a crystal ball, but you do need patience and good old-fashioned intuition!



This episode, Erika sits down with The Village Physio and Co. founder, Robyn Murray, all about:

🔥 The importance of taking your time and giving yourself time

🔥 How to lead with data AND intuition

🔥 Decision-making that doesn’t rely on the numbers



Listen to this brand new, intuitive episode now!



Like what you hear and want to know when the next episode is out?



Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]



To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 10 -  Intuition Belongs In the Room with Business

Grab your pens, pencils and notebooks, it’s time for a good, old-fashioned planning session!

In this episode, Erika goes all in on all things planning, giving key insights on:

 * Where to begin your business planning process
 * The core components of a business plan
 * Questions to ask yourself that will bring you clarity

Listen to this brand new episode now!

Key FREE resources for creating your business plan mentioned in today’s episode:

 * Profit Calculator [https://www.signaloperations.com/spreadsheets]
 * Budget and Cashflow Calculator [https://www.signaloperations.com/spreadsheets]
 * Condensed Marketing Plan [https://www.signalaether.com/marketing-resources]

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 9 - Building a Business Plan

Money, money, money, must be…funny? Depends on who you ask!



In this solo episode, Erika talks all things money (mindset)!



This episode dives into:

🔥 How to be proactive vs. reactive with your money mindset (and habits)

🔥 Learning and growing from past money mistakes and missteps

🔥How Erika approaches the ebbs and flows of “money in, money out”



Ready to shift your money mindset? Listen to this episode now!



Like what you hear and want to know when the next episode is out?



Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]



To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 8 - Erika’s Money Mindset Mantras

Who’s ready to be IMpowered? 🔥

Buckle up because Erika sits down with IMPower Wellness Founder, Lisa Roszel, to talk about:

 * Why your values in your business guide every decision
 * The power of transparency in hiring and team management
 * How to use the Lean Management approach effectively

Listen to this brand new episode now!

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:
Instagram [https://www.instagram.com/signaloperations/]
Facebook [https://www.facebook.com/signaloperations]
LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 7 - Your Values Drive Everything in Your Business

Let’s get energized!



This week, Erika sits down with the Founder of Living 2B Awesome, Aimee Young, to talk about:

 * How delegating can help you realign with your true purpose
 * Managing your energy and belief in yourself as a business owner
 * The power of authenticity in your business



Listen to this brand new episode now to learn about the power of energy leadership!



Like what you hear and want to know when the next episode is out?



Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]



To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Working with the Energy in Your Business (and Yourself)

Sometimes you just have to jump in the deep end!

And that’s exactly what today’s guest, Luc Mahler, Founder of the Movement Co. did when starting his business.

In today’s episode, Erika and Luc sit down and discuss:

 * Hiring to match your ebbs and flows
 * The importance of documenting processes (for you and your team)
 * How to choose the right business coach

Listen now to hear about Luc’s journey with The Movement Co. and what entrepreneurship has meant to him!

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:

Instagram [https://www.instagram.com/signaloperations/]

Facebook [https://www.facebook.com/signaloperations]

LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

The Reality of Growing a Business

Hands up if you’re overwhelmed!

When you’re confronted with everything all at once, day in and day out, to say it’s stressful is an understatement. That’s why Erika is here to talk to you about:

 * How to identify your “pressure points”
 * The power of processes and how they bring focus and clarity
 * Simple ways to confront and recover from overwhelm in your business

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

From Overwhelm to Ease

You want to live your purpose…but you also want to afford to live your purpose!

In this new episode of the Business Flow Formula podcast, Erika and Lumi Yoga [https://www.lumiyoga.ca/] Owner, Janet Song, go through the Lean Canvas and a Business Flow Formula worksheet to uncover:

 * Using a Lean Canvas as a living document
 * The impact of creating intentional spaces for community and connection
 * The importance of goal setting as a tool for growth and vision

Listen to this brand-new, action-packed conversation now!

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:

 * Instagram [https://www.instagram.com/signaloperations/]
 * Facebook [https://www.facebook.com/signaloperations]
 * LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

How to Lead with Your Heart and Strategy

This episode, Erika is going solo!

In this episode, Signal Operations CEO and Business Flow Formula host, Erika Dowell discusses:

 * Common team dynamics conflicts and pitfalls
 * Real business examples, from clients and within the Signal Operations team itself
 * 6 key strategy shifts to creating a more effective and harmonious team dynamic in your business

Tune in to this blazing kick-off episode of the Business Flow Formula podcast!

Like what you hear and want to know when the next episode is out?

Follow us on our socials for podcast updates, helpful tips, and actionable insights:

Instagram [https://www.instagram.com/signaloperations/]

Facebook [https://www.facebook.com/signaloperations]

LinkedIn [https://www.linkedin.com/company/signal-operations/]

To learn more about coaching options and how we can help you work with your fire, rather than be consumed by it, visit the Signal Ember website [https://www.signalember.com/business-flow-formula]!

Episode 2 - How to Achieve Team Harmony

If you own a wellness clinic, salon, or health center, I’m going to bet that, most days, it feels like your business is running YOU, instead of the other way around.

You went from being an incredible practitioner to a business owner, and suddenly, everything changed. Instead of focusing on your craft, you’re stressing over money, operations, and whether things will fall apart when you’re not there.

The Business Flow Formula is here to help you regain control with practical solutions and real strategies. Each episode, I’ll show you how to create consistent revenue, build a team you trust, and streamline your operations, so your business feels less like chaos and more like… flow.

I’m Erika Dowell, a business operations expert who’s been in the trenches with businesses like yours. I’ve helped so many owners turn overwhelm into clarity, chaos into systems, and stress into ease, and now I want to help you. That’s why I created this podcast.

The Business Flow Formula isn’t about vague ideas—it’s packed with real-world advice, actionable strategies, and stories from owners in the health and beauty space who’ve made it to the other side.

I know you make people feel good every day. Now, let’s make your business feel good to YOU.

If you’re ready to stop putting out fires and build a business that truly works for you, hit subscribe and follow the Business Flow Formula podcast. Let’s create more profit, efficiency, and flow…together.

Business Flow Formula: Helping Wellness Hub, Spa, and Salon Owners Keep More Money

CEO @ Signal Operations Inc.. Where we help business owners feel a little more calm about their operations and more in flow with it.

Erika Dowell

Shows