Ana Serra is an Environmental Engineer with over 20 years of experience across multiple countries and states, including Portugal, Ireland, Angola, Western Australia, and New South Wales. Ana is a Certified Environmental Practitioner and a Licensed Asbestos Assessor, and is currently the Coordinator of Asbestos and Remediation at Liverpool City Council, NSW.
Over the past 15+ years, her career has centred on asbestos and soil contamination management. Ana’s interest in stakeholder engagement began in her role at Council, where she strives to foster positive collaboration between environmental disciplines and key stakeholders. She is committed to enhancing awareness and dialogue among regulators, the community, local government, consultants, and contractors to deliver meaningful outcomes for the public.
This episode explores the complex challenges local councils face in managing asbestos and soil contamination. Drawing from her diverse international career and current role as Coordinator of Asbestos and Remediation at Liverpool City Council, Ana shares insights on risk-based approaches, internal capability-building, and stakeholder engagement.
Ana discusses Australia’s unique asbestos legacy, including its sheer volume and widespread use in housing and infrastructure, and the resulting impact on policy, regulation, and remediation. She explains how enforcement action by the EPA triggered a system-wide response at Liverpool, including new procedures, internal working groups, and improved cross-department coordination.
Key lessons include the importance of community communication, maintaining empathy while still acknowledging risk, and ensuring messaging is co-developed between technical and comms teams. Ana also notes that councils often underestimate the extent of their asbestos problems and stresses the need for site-specific strategies rather than blanket approaches.
Finally, Ana encourages local councils to tap into LGNSW and ALGA working groups, where peer learning and resource-sharing can help councils make practical progress, even when the scale of the issue feels overwhelming.
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