Having an effective CRM system can give a huge boost to any sales and marketing team, and when the right processes are in place, it can actually drive business. However, for too many B2B companies, the CRM system simply takes up a lot of time and gives very little back. One company that has managed to get things right is Automata, and in this episode, I speak to their CRM and Data Manager, Jack Warren, to find out how they do it.
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And while you're at it, visit Automata's site at automata.tech.