If eCommerce Shoppers Experience Checkout Problems Can You Win Them Back?

Sometimes eCommerce orders fail to go through. Whether caused by problems stemming from the shopper's credit or debit card, payment gateways, fraud filters, or even issues with checkout pages themselves, it happens. In a physical store, you'd work with the shopper to help them complete their transaction. When it comes to eCommerce, however, shoppers are likely to abandon their carts. That left us asking, "Can you get them back?" Guest: GQ Fu, LTVplus.com Host: Robert Rand, JetRails.com