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Navigating Dentistry: Insights on Partnerships and Practice Ownership from the Benco Dental Team
17 Plays4 days ago
About the Guests:
Kristen Jordan (KJ): Transitioning from the world of restaurant management to dental sales, KJ has carved out a significant niche in the dental industry due to her operational expertise and passion for creating impactful patient experiences. With roles ranging from Office Manager to VP of Operations, KJ has become a vital player at Benco Dental, where he channels his dedication towards enhancing dental practices and protecting dentists' business interests.
Dr. Mark Fleming: A dentist who always aspired to work in the field from a young age, Dr. Mark Fleming's career has evolved far beyond traditional clinical practice. Currently partnering with Benco Dental, his leadership and detailed understanding of dental business operations have made him a valuable resource for dentists looking to optimize their practices both clinically and operationally.
Episode Summary:
In this insightful episode of "Beyond Graduation," hosts Dr. Savanah Craig and Dr. Ronnetta Sartor invite KJ and Dr. Mark Fleming from Benco Dental to unfold the complexities and opportunities in the dental industry post-graduation. The conversation delves deep into the personal journeys of the guests and enriches listeners with perspectives on how factors like operational management and industry financing can shape a successful career in dentistry. With an emphasis on planning and strategic decision-making, this episode is a goldmine for recent graduates and established practitioners alike, exploring life beyond dental school.
As KJ and Dr. Mark Fleming discuss pressing issues like the future of private practice versus DSO, the consequences of poor partnership planning, and the resilience of dentistry in adapting to market fluctuations post-COVID, the episode provides a comprehensive understanding of what awaits young dentists. Their practical advice on acquiring practice financing, navigating partnerships, and the importance of HR planning in dental practices is invaluable, all empowered by real-world examples and strategic insights.
Key Takeaways:
- Dentistry offers a promising career for independent practice owners despite the rise of DSOs, with dental practices rebounding strongly post-COVID.
- Effective planning and strategic partnerships are crucial to the success of dental practices. Companies should invest in expert guidance to prevent potential pitfalls.
- New dentists shouldn't be deterred by their financial status post-graduation — financing options are available without requiring upfront capital.
- It's essential for practitioners to have a solid operational plan, including HR management and external business consultations, to ensure sustainable practice growth.
- Partnerships and associateships require careful planning and alignment of goals to avoid conflicts and ensure long-term success.
Connect with Us:
- Savanah Craig, DDS: @savanahcraigdds
- Ronnetta Sartor, DMD: @dr_sartor
- FutureDentists Beyond Graduation: @futuredentistsbeyondgraduation
- FutureDentists: @futuredentists
- Benco Dental: @bencodental and https://www.benco.com/practice-solutions/
- IgniteDDS and IgniteDDS Coaching: @ignitedds and www.ignitedds.com
Dive into this episode to glean more insights on securing a successful dental practice and planning an entrepreneurial path. The conversations brimming with experience and strategies promise to prepare you for the nuanced journey beyond dental school. Stay tuned for more episodes of "Beyond Graduation" for continued learning and inspiration.
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Transcript
Introduction to ADEC's Smart Start Program
00:00:00
Speaker
realized, wow I can do and be really impactful here. What is one thing people would be surprised to know about dentistry from your point of view? Almost all dentists are so very successful, and it's because
00:00:15
Speaker
I love that positive spin because i All the other big companies and businesses out there that we see it in our everyday life. ADEC's Smart Start program offers first-time practice owners their deepest discounts on equipment and furniture for two years, plus other savings and complimentary services. Ask
Navigating Life Post-Graduation with Drs. Craig and Sartor
00:00:32
Speaker
your ADEC rep for details and start smart with ADEC.
00:00:36
Speaker
Join Drs. Savannah Craig and Renetta Sartor as we navigate life beyond graduation. Real conversations about forging our own paths in our early years in our careers.
00:00:46
Speaker
There's a reason it's called practicing dentistry. Welcome back to
Guest Introduction: KJ and Dr. Mark Fleming
00:00:50
Speaker
part two of our episode with KJ and Dr. Mark Fleming with Benco. So for this next episode, we thought we could do some rapid fire questions and have each of you kind of give your spin. it probably won't be as rapid as we think because they'll be they're kind of tough questions, but we'll hit you both with them and and and go from there. how does that sound? I didn't even have coffee yet, but sure. It's 6 a.m. It's 6 a.m. for Mark. for I know he's the best. And look at him. so i have He's the best. So I have my my coffee and a double caffeine. Double fisting.
KJ's Journey from Restaurant Management to Dentistry
00:01:29
Speaker
Yeah, yeah. is That's incredible.
00:01:33
Speaker
All right. So how did you get into the dental field? So KJ, this will be your how the heck you went from restaurants to dentistry and Mark, what made you go to dental school? Whoever wants to start.
00:01:44
Speaker
I guess I will. So I was working in restaurants and notoriously restaurants is a tough gig. I was a very general manager. And i was working over a hundred hours a week. i wasn't getting vacations. And so it was a personal decision for me. And i was lucky enough to have two family members that were in dentistry, dental sales specifically.
00:02:03
Speaker
And they were like, you know, you'd probably be a really great office manager. And so I started there and then got into regional management, VP of operations, and really grew up my career and realized, wow, I can do and be really impactful here Monday through Friday and maybe one Saturday a month. It's not a bad gig. And then i realized I had such a passion for like the whole experience and you know the the kind of same sentiment that y'all were talking about earlier, just like the that that service service mindedness, like to see a patient who like would not smile because they just felt the shame. And then to see them hold a mirror and cry, like it's, it's like such a rewarding and emotional experience, although it had nothing to do with the actual work itself, just to, to hold hands with them throughout that story and to see them come out the other side. Those, those moments really mean a lot to me. And and it's easy to partner with your
00:02:53
Speaker
your dentist and help protect them in their business. So it's a really exciting world that I'm very gracious to be a part of. Yeah.
Mark's Reflections on His Dental Career
00:03:00
Speaker
and you know, for me, I need my coffee. I need my coffee. Yeah. but I was, I was a strange child. So I guess that's what I would say. I, as far as I can remember, I've always wanted to be a dentist and I don't know why. Yeah. Isn't that weird? I don't know why. We have like kindergarten art projects that say like, I want to be a dentist. Yeah. Oh, that's so sweet. So yeah, that it just was something I've always wanted to do. There was never anything else I he considered. And so went through. Here we are.
00:03:31
Speaker
Yeah, here we are. But did i you know then, of course, now i that i did i my career evolved in ways I never thought it would. So but there you go. But no, there was nothing nothing more than that. It's just something that was baked in. I don't have a family there' no family members that do it. It's just,
Enhancing Dental Practice Success Through Coaching
00:03:47
Speaker
I don't know, just sort of the way it was. That's awesome.
00:03:51
Speaker
So our next question is again, for both of you all, what is one thing people would be be, what is one thing people would be surprised to know about dentistry from your point of view? Oh gosh, this is a tough answer, but it's a real one is most people think they got it as a business owner. And I'm not saying you don't got it. However, there's always opportunities.
00:04:13
Speaker
And I think, you know, sometimes you need an an outside perspective to look at things objectively. And I'm even thinking of like, the best athletes in the world, the Tiger Woods, the Michael Jordan, like all these elite athletes and top CEOs that are high performers, they all have coaches, right? They all have somebody who partners with them to help elevate their skill. Like they're not the best fruit for nothing. They put the work in. They're open to that feedback. And so...
00:04:42
Speaker
You may be really successful, but there's always opportunities, right? Like nothing is perfect and that's okay. We're not here to tell you that you're you're not
The Resilience and Rewards of Dentistry
00:04:51
Speaker
the best, you're not this, you're not that. However, we do want to elevate and and ensure that we can increase metrics for you and behaviors. There's a lot of things like that out there in the world, but yeah, there's always something.
00:05:02
Speaker
That's what I find. i love that. And I would just say, yeah, kind of dovetailing on that. i just say that dentists are just... in general, and I'm saying this as a dentist, but are terrible business owners. But we, I mean, seriously, that's what it is. for the mind yeah but It's better than mine. Yeah, but it's such a good career that there almost all dentists are so very successful. And it's because there's a lot of there's a lot of leeway here. It's not like you're running like a restaurant where the margins are so tight. If you make one wrong turn, you are in big trouble. Dentistry is not that way. So this is ah is a great profession, a safe profession, but it could be so much more. And again, it's just just you know like like all the other big companies and businesses out there that we see it in our everyday life. Do you think they just have one person who's wearing all the hats and that's an expert on all things that they do? it It's just not that way. As a dentist, we think we have to like be in charge of everything. And it's like, just just identify like, Hey, I'm good at this.
00:06:04
Speaker
I'm good at clinically. I can do all the dentistry. I'm not good at accounting. Okay, fine. Well then hire an accountant. I mean, just you, you could have, you don't have to wear all the hats, I guess is what I'm trying to say, because we are not skilled in all these areas. It's just not the way our dentist brains work. Naturally we're good with our hands, we're we're intelligent, we have these other things, but we're not necessarily good on maybe the business side.
00:06:31
Speaker
Yeah, we we like to think we can do it all, but right we can't. We can't. And you don't have time to do it all either. That's the other thing. Even if you are good at it, what are you going to do all this? And so it's not going to be done well or properly. Yeah. All right. Next one. How would you say the dental landscape has changed since COVID? I think the only thing I can think of, and this may feel like a joke, but people are sick of Zoom. I could tell you that. I think also what's really cool about our industry is that we have learned that we can survive all sorts of things within the markets, right? So all of these shifts, you know, kind of being in limbo, not knowing what the future holds, people are still coming into the dentist. Unfortunately, most of that maybe was emergencies, right? There was a lot of unknown. But it's really cool to see how resilient dentistry is and how necessary it is. I think if anything else, it it came out stronger on the other side. And Zoom is, I wouldn't be investing in it today, but like at that time it would have been really smart.
00:07:31
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Do you like candlelit dinners? Do you like late night walks on the beach? Do you want to watch the sunrise over your own lakefront property? Do you want slow mornings?
00:07:43
Speaker
Do you want afternoon yoga classes whenever you want? Do want peace of mind? If you answered yes to any of these questions, help us build the self-determined future you're looking for.
Challenges in Dentistry: Staffing and Market Shifts
00:07:55
Speaker
Check out Ignite DDS Coaching. Mention the On Graduation podcast for a free consultation with Ignite DDS Coaching. That would be my answer though, is just the resilience. I think it's pretty incredible. I love that positive spin because I, I don't know, I expected far more negative. So I love that. I love that so much. I didn't have my coffee, but I'm a pretty positive gal. I was a COVID grad, so. Oh, gosh. Yeah, so I have some feelings, but that's okay. You got some things to work out. Fair enough. I'd only add that I agree with KJ that I think that everything, I mean, practices are resilient. They've rebounded. think things are,
00:08:36
Speaker
pretty much back to normal again, pre COVID, except for maybe with staffing. I think we, everyone took a huge hit with staffing. And so we're still navigating what that's going to look like. And there's going to, you know, obviously the industry, things are going to be changing here because there is such a challenge in not only finding quality staff, but finding any staff really, especially in so some areas like hygiene and, and things like that. So that is a challenge, but it,
00:09:06
Speaker
It's not the first time in our industry where we've had staffing issues. So it's, it, this does happen in cycles and we are in one of those ah periods right now. It's actually dental assistants right now is the toughest. Yeah. That's another one. Yeah. Okay. So our next question is, is there a future for the solo practitioner and private practice owner versus DSO?
00:09:28
Speaker
Great question. i think resoundingly, yes. I think there's a lot of things going on right now. You know, most businesses fail from overconsumption. And what I mean by that is if you look at Wendy's, right, they're closing down how many of these things you look at. There's so many business models like this. I don't want to name them all because I don't want to get like a cease and desist or anything.
00:09:48
Speaker
but But like, you know, it's overconsumption or like I've seen that in startups, right, where you take on too much, you're not providing the quality service, there's no support. So, hey, maybe this isn't working the way it was supposed to and I can't get anybody on the phone or to come to my office.
00:10:01
Speaker
So that's kind of what I'm seeing. yeah there's Sorry, I have so many thoughts around this. Mark, where why don't you go next because I can keep keep keep going. But I do think, i think without a doubt, there is always a place for an independent practice owner. And I think too, if you look at our patient base and how people feel when they go into a family-owned business, it is significant. It's a significantly different experience than Oh, maybe I, you know, I thought this was family owned, but then I found out it's corporate because I can't get somebody on the phone. Like there's some goofy nuances there. And there's definitely a space, not just from the family aspect versus DSO, so but like we haven't really gotten into this healthcare care model where most hospitals are privately owned. Like we're not there. And I think knowing dentists the way that I do today, i think there's always a space, even if it shifts, right? Even if it's 30% instead of the 80% that it used to be back in the day, i really do think there will always be a space for an independent owner. Yeah. And the funny thing is, it seems like it seems like the corporate dentistry dominates our our field, dominates dentistry. The reality it doesn't. I mean, It's the same essentially the same market share today as it was 10 years ago. So it feels like they popped up everywhere. But the reality is there's still the majority, significant majority of practices are individually owned. And I don't see that changing in the long term because of the patient experience and how a dental insurance is set up. It's a different
00:11:31
Speaker
ballgame than the medical side. you What you will see more of now, and and there will be become more of a segment, it'll still be individually owned, but it may be maybe a multi-doctor practice because there are benefits in having higher volumes with, you know, dealing with the extra costs of it dealing with the, all the insurance companies and things like that. You could, you could help be more profitable sometimes with a, with a higher volume. So you'll see Dennis getting together and having a multi-doctor practice, but they still will be individually owned as opposed to, you know, a corporate model. And we're seeing a lot more of that, like merging together. So there's there's there's going to be a lot of exciting opportunities, but there's always going to be pathways to be an individual owner. but one One call to the ADA agent just released this statement. And I think this is a great example of representing your question, which was there's still owners. They're just taking about nine years longer than what we've seen in the past decade. yeah So there's a lag too. So there's a lot of these nuanced components. And i I think between those three thoughts that we threw out there, I think that kind of ties together the feel of the market. Right. So this is kind of
Successful Dental Partnerships: Planning and Alignment
00:12:40
Speaker
piggybacking off of what you were saying, Dr. Fleming, about partnerships.
00:12:45
Speaker
At one point, there was a so statistic out there that said, you know, most partnerships fail. Are we seeing a change in that? What are your thoughts on partnerships or, you know, the ones that you have seen that have been successful? What's been the key ingredient that you didn't see in ones that maybe failed?
00:13:06
Speaker
Right. That's a great question. and i say And I'll say this also ties exactly to associateships. So the most associateships fail too. And it's for the same reasons, really. So the reason the partnerships fail, associateships fail, is because they're not planned. Again, it goes back to the planning thing. you know, it's it's sort of a knee-jerk reaction to dentists say, oh, yeah, yeah know we should be partners. And again, there's no plan. What's the goal? Like, where are we even aligned on where we're going to take this thing once we become partners? No, they didn't really have a whole lot of discussion about that. ah may
00:13:40
Speaker
You know, legally, did they did we set this thing up so that it makes sense? Are we compatible to work together? i mean, there's a lot of variables when you have people working together. Like, who gets to call the shots? What do we do if we're have differing opinions on where we should go. So it's something that if it's planned out properly, they work wonderfully. It's the same with associateships.
00:14:02
Speaker
If it's not planned out, they're going almost always going to fail. So again, it's all about the front end on this and having the right people together in the right situation. It's not just a cookie cutter. This is what you do. you put two people together and it's a magic and now we save money because we're working together. Well, then what you get is you have two people kind of office sharing, which is the worst possible scenario. And eventually they get mad at each other and they break up and it's it's messy. So it's very, very important on something like that to know what you're getting into.
00:14:37
Speaker
So KJ, that question was for you too, because I see the facial expressions. I love to know your thoughts. I actually, honestly, i think because Mark and I have worked together for what, the past three years, I share the same sentiment. I'm not sure I would add much to that because...
00:14:53
Speaker
The thing is, you want these things to work out for them, but I can't tell you how many phone calls we've gotten where it's like, hey, and it might be legally blunt binding where it's really difficult to get them out of it. And it ends up being a mistake that is almost as costly as maybe a divorce. You know, he said breakup, but genuinely like the impact of that. I just want to call that out is is the planning is critical here. Because the the financial ramifications are significant. And I can't tell you how many phone calls or people were consulting to help them get out of these kind of situations, right?
00:15:24
Speaker
Can you give us maybe one or two thoughts or questions? that So i'm in ah I'm in a group practice. I have opportunity to partner into the practice. There are multiple other...
00:15:37
Speaker
partners in the group. So the this thing has been already set up. But what things should I be thinking of? What questions should I be asking my boss before we literally get married in a business sense? I would definitely get an evaluation for sure, without a doubt. I would definitely have, you know, your professional partners are talking about CPAs, lawyers, that sort of thing.
00:15:58
Speaker
Get your people Like somebody can sell you the world, right? But the reality is you need to go in. Nobody's going to protect your career the way that you will. So treat it that way. Like you are your own organization. And it's not that, you know, we don't have good intentions. However, most people are looking out for their own interest, necessarily.
00:16:16
Speaker
not with the bad intent, but just subconsciously, right? We want to protect our own keep. And so I would absolutely get a valuation that is not the same person that did the initial one to really understand what that is. i would i would certainly lawyer up with the contractor, have a professional who can consult you on that. And in you're potentially going to need to negotiate terms, right? There's a lot of these nuances within the the agreements. Also like What happens if somebody owns a higher percentage or what happens if like who owns the staff if, you know, so let's say three people quit in a day or something like absurd. But there's like these worst case scenarios that you need to make sure you have a true partnership in. And so it's best to have a professional outsider help but just so that they can really protect you and your business as an individual. Yeah. And I would add to like, just because you work at the office doesn't mean you really know what's going on behind the scenes too. So again, that's where it's important. You know, like how the the office functions on a day-to-day level. You don't know financially what's going on. You don't know what discussions are happening with ownership when you're not around. And so yeah yeah yeah there could be a whole other dark side to this that you have no idea. Yeah, that's honest. Right,
Benefits and Misconceptions of Practice Ownership
00:17:26
Speaker
right, right. So, I mean, due diligence is are obviously critical. In a partnership, you'll have what's called an operating agreement typically, which is basically the rules that you're going to play by. That's that's the critical piece to this is like, okay, what are we doing with this practice? How does this, what are the rules? Like, how do we make decisions? What do we do when someone was going to retire? You know, where is this going down the road so that you know, hey, if I'm investing in this,
00:17:50
Speaker
what am I going to get out as a return? And at some point, am I going to be able to sell my share and get get my equity out? Because that's you know the the the benefits of being an owner are great. I mean, there's a lot of different things. One, you're going to get some passive income there because you're going to get income from the profits of the practice. above and beyond what you're currently getting paid.
00:18:11
Speaker
You're going to get tax benefits that you wouldn't get as just an associate when you're just an employee. You're just paying tax like everybody else when you're an owner, there's more deductions. You take more of those dollars stay home to you in your pockets, and then you're building equity. so At some point, you're going to sell that and if the practice keeps growing, it that's like a nice really nice investment. Now I'm selling this at a high level when I'm ready to retire or move to something else. So you're building on three different fronts. So it can be very good, but you have to see exactly what what is their formulation for how this is all going to work. And they're all different. And it just depends on how they set that up in the beginning. So that's where the due diligence really plays a huge part.
00:18:54
Speaker
That was awesome. I appreciate both of you. All right. We've got two last little questions because we want to be respectful of your time. Can you dispel one myth in the dental field? So something that maybe a lot of people believe that can be mark patient patient things or other you know or business things. what's what's if you had to pick like your one...
00:19:16
Speaker
thing to be your mission to end this myth in dentistry? What would that be? Well, I could go first. There's so many to pick from, but I'll pick something that we haven't talked about yet too much. And I'd say financing. Like one of the things you think of as a myth in dentistry is, oh, I'm just graduating from school. I can't get financing.
00:19:36
Speaker
or I have a lot of student debt, I can't get financing for whatever it is i want to do, partnership, buying, whatever. That's not true at all. That isn't part of the equation. Dental financing, you can get for acquisitions, typically 100% of what you're trying to do with no money down, so you're not paying out of pocket, because again, obviously, as ah As a recent grad or a new grad, you probably don't have a lot of liquidity in your portfolio there to put down a big amount of money. So financing is something that you can get and you can get what you need. There's limitations, obviously, and you have to be a match. So like the bank would want to know, hey, you're right out of school. If you buy, want to go right into buying a practice. I know it's not like
00:20:19
Speaker
not common, but people some people do it. You can get a loan to do that. You can't buy a huge practice. You can't come in into like a $2 million dollars practice right out of school, but you could get a smaller practice and you could get financed for that that piece. So I think that that's probably one of the biggest myths. and and And the other thing too is like, You just need to be careful. So when you when you're just graduating, maybe you get your first associate job and you want to be buying here within a year or two, don't go buy a house. Don't go buy a bunch of cars. I mean, you need, no you I know you want to, i know you really, really want to, but you need to put that off. If your goal is to purchase something soon, because you're going to need liquidity for that. And that doesn't mean you you're going to put money down, but it means you need to have some savings. So you can't spend all your savings
00:21:03
Speaker
right off the gate and not have any, not $1 in the bank. So I would try to refrain from large purchases and you should be fine with qualifying for financing. I'm going to be
Importance of Hiring and HR in Dental Business Success
00:21:14
Speaker
all around HR to be very honest with you. So yeah, that's where I'm going to go.
00:21:18
Speaker
So just because, and a testament to my story, I'm not, um I'm here because somebody took a risk on me, right? they They figured out that my background would translate very well as an office manager to start. And so don't get stuck thinking that somebody needs to have all this experience because sometimes that could end up not being the right fit. So ensuring that you're also asking the right questions, don't cheap out on a background check.
00:21:42
Speaker
You know, don't cheap out on not having a handbook, protect yourself, protect your people and don't get stuck ah thinking some things are impossible because sometimes that could be the person who, you know, changes that helps change the culture is sending your message. Somebody that you can really trust, who can run that business for you so you can focus on the things that you do best, right? Mark, you said dentists are intelligent, they're good with their hands and they take care of the patients, right? they're They're doing the treatment itself. You need somebody who could do the counterpart of that, ensuring that insurances get submitted on time, clean claims so you get reimbursed quickly. So spend time finding the right person, not just a body to fill a seat and protect your business, have a handbook and you need to do background checks. Hire slow, fire fast, right?
00:22:30
Speaker
Yes. Oh, girl, you've been reading books. Hell yeah. Yes.
Planning for Long-term Success in Dentistry
00:22:33
Speaker
So our last question for you both is one piece of advice you leave to us dentists out here.
00:22:41
Speaker
Well, again, and i I've said it a number of times already, but it it's have a plan. It really is. i mean, because all these topics we talked about almost are all come back to having a plan.
00:22:52
Speaker
And be honest with yourself. Don't create create the goals for your plan that are realistic and are where you want to be, but but but where you could actually get to, not necessarily what you've heard, oh well this is how you're supposed to do it or what other dentists are doing. You got to take your own journey, your own pathway. ah There's no right or wrong, but you do want to have a plan for this. So and that's that's the biggest mistake I see. and i I see it every day in what I do. I see it from the very beginning, like what we're talking about. I also see it at the very end where someone calls me says, i'm ready I got to retire. I'm ready to retire today. And if you start talking to them. It's like, yeah, they're only working one day a week now. And no, you retired basically retired five years ago. You just didn't admit it.
00:23:41
Speaker
And so now what do we do? They've made a lot of mistakes. They made it very challenging to then transition out of that practice. And same with transitioning in. So planning would be, you got to plan. it's good. I think mine would be, don't be afraid to ask for help. You know, Mark was talking about this map and this graph that really translates well into most, you know, ah general dentists, general practitioners.
00:24:06
Speaker
And, you know, throughout those milestones, whether it's, you know, Hey, I want to get placed. I don't really, you know, I want to vet the right, the right doctor to work with. I want to be in the right practice to, you know, what Mark just attested to like, Hey, you don't have enough cashflow to really sell a business here. Right. So don't be afraid to ask for help at any point in your career and part find true partners who really want to see you be successful and care about you being successful and providing those tools to allow you to do so. So,
00:24:36
Speaker
It's okay. We're all humans. we Trust me, we all need help.
Conclusion and Resources for Dental Career Guidance
00:24:39
Speaker
So that would be my advice. This has been wonderful. you guys have been so positive and helpful and even bright and early on a Saturday morning. We could not appreciate you spending you know appreciate you more for spending some time with us.
00:24:54
Speaker
Can you tell our listeners where to find you? i would We do have a website. That's for starters, Banco.com. And then under solutions, we have our own little ditty. We are also, we have a lot of articles in Incisal Edge magazine that goes out. And then we have our our email and we're soon going to have a LinkedIn mark, which we are thrilled about.
00:25:15
Speaker
That will be exciting. But I think our email would probably be the best. I don't know, Mark, do you, am I thinking in the wrong way? No, no, I'd say you probably, you could reach out through our website, email. If you know your local rep, you can contact, you can reach out through them too. and we're always how our door is always open, we're always happy to have conversations. so you know and there's no so obligation, no charge. or They just call us, talk to us, let us figure out where you're at, what your needs are, and then we can then direct you into how to get the help that you need for whatever your situation is, because everyone's going have a different different needs. and and just look you know just
00:25:52
Speaker
Just start by having that first conversation. That's all it is. you know It could be a 15-minute phone call and it's it's not a big deal, it's not scary. It doesn't cost you anything. Just just do it because you you need you need to start thinking about these and making time to to have these plans and and you know get get your career path figured out and have the help that you need to be successful. Awesome. Well, thank you guys again. And listeners, feel free to email Renette or I or DM us and we can help connect you to Mark and KJ. so thank you for joining us for this episode of Beyond Graduation. If you enjoyed this week's episode, be sure to share it with a friend. Connect with us on social media at Savannah Craig DBS and at Dr. Underscore Sartor.
00:26:39
Speaker
and remember, you are not alone on this journey. ADEC certified pre-owned equipment is a sustainable, affordable choice that makes genuine ADEC equipment available to every doctor. Each package is sold on a first-come, first-served basis. So if you see one you like, contact your dealer. For more information, go to www.adec.com backslash findadealer. Thank you for listening to Beyond Graduation brought to you by Ignite DDS and Future Dentists. This episode was sponsored by Ignite DDS Coaching.
00:27:10
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We build self-determined futures. For more information, please reach out to the Ignite DDS team.