Today we’re going to talk about XLAs - experience level agreements, and how they have an opportunity to transform how IT products and services are delivered and measured. To help me discuss this topic, I’d like to welcome Weston Morris, Director of Global Strategy - Digital Workplace Services, Unisys .

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#230: Experience Level Agreements with Weston Morris, Unisys

Agile brands understand that customer experience, employee experience, and digital transformation all combine to form brand experience. The Agile Brand is hosted by Greg Kihlström, entrepreneur, advisor, speaker, and best-selling author. It features leaders of top organizations around the world and provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.