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Automation and tech tool - Advanced with Ada
156 Plays2 years ago
Happy Woo Wednesdays!
Do you want time back in your lives? Let's talk Automation and Systems today with Adad.
Ada is an Online Business Manager who has witnessed many a time when entrepreneurs end up wearing all the hats in their business and get held back from business growth. She got into Online Business Management because she loves being in your business- literally! By helping entrepreneurs streamling their workflows and providing custom support strategies, she empowers photographers to focus on their creative vision and maximize their business potential!
Hot topic: Automation and tech tools! The OSP space is changing everyday and OBM’s are at the forefront of that, increasingly adopting software solutions that they know work for their specific clients business.
1) Project Management tools- Asana, Trello, Ontraport, ClickUp
2) Automation of repetitive tasks- Use of Zapuer, IFTTT, Integromsat, power automate
3) Customer Relationship Management Tools: Honeybook, Dubsado
Ada's Favorite sales technique: How do you get a HECK YES from your dream clients?
I describe to them in detail what working with me would look like! First, they let me know what they’re doing right now in their day to day, then I explain how exactly I can take it off their hands, and they let me know what they would do with the time instead!!
Work with Ada
https://www.instagram.com/advancewithada/
Connect with Carissa Woo
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Transcript
Introduction and Resources
00:00:00
Speaker
Happy Will Wednesdays! If you haven't done so already, go to my website to download my 7-step sales process to get a heck yes.
00:00:07
Speaker
and have your couple unhappy tears at the end of the sales call. www.hecyesmedia.co. I had a great conversation with Ada from Advanced with Ada. She's a online business manager, OBM, and she will give you your time back. Reach out to her for a 30-minute call to automate your business. She leads with empathy and compassion first. You will get some solid tips today about how to get your brain power back. Enjoy!
Helping Wedding Creatives Succeed
00:00:40
Speaker
Welcome to Get a Heck Yes with Carissa Wu. I'm your host, Carissa, and I've been a Los Angeles wedding photographer for over a decade. I've traveled the world, built my team, and seen it all. I now coach wedding photographers hit 10K a month and build a thriving business. In this podcast, we are going to deep dive into how top wedding creatives get that heck yes from their dream clients. We are not holding back on the struggles of the business and how to push through the noise, some healthy hustle,
00:01:06
Speaker
mindset shifts, up-leveling your money story, time hacks because I'm a mom of two, a little bit of woo-woo, and most importantly, self-love and confidence are just a few of the many things we will talk about. I want to give you a genuine thank you for following along my journey. I hope to inspire you every Woo Wednesday so that you say heck yes to listening to this podcast. See you guys soon.
Ada's Journey to Business Management
00:01:31
Speaker
Hey everyone, you know me, I'm Carissa Woo. Welcome back to Get a Heck Yes.
00:01:36
Speaker
Today I have Atta here. Her Instagram is advancedwithatta, and I've been following you on Instagram for a while. A little bit of bio about you, you're in Toronto, Canada, and she's a online business manager who has witnessed many a time times when entrepreneurs end up wearing all their hats in their business and get held back from business growth. She got into online business management because she loves being in your business, literally, by helping entrepreneurs streamline their workflows,
00:02:05
Speaker
and providing custom support strategies, she empowers photographers to focus on their creative vision and maximize their business potential. Welcome, Adam. Yay. Thanks for having me on. Yeah. Oh my God, I'm so excited. We've been following each other on Instagram for a while, so I'm super excited to have you on.
00:02:26
Speaker
Thank you. Thanks for having me on. I love this. Yes. I love when someone at Instagram, like you go to their feed and you just know what they do and they help people like me, photographers, get their time back in their life.
00:02:40
Speaker
Yes, I love photographers, honestly. That's like one of my favorites people to work with in terms of like entrepreneurs. So I'm so excited to join you guys. Yay, yay. Okay, so this is kind of like more about you first. So just tell me about yourself and our audience and a little bit about your journey.
00:02:59
Speaker
Okay, so I'm an online business manager. So I actually started out as a virtual assistant. So I was a virtual assistant and I loved it. But I realized that a lot of entrepreneurs, like whenever I came into their business as a virtual assistant, usually you come in and they help, they delegate and they tell you what to do in their business. But a lot of entrepreneurs actually I realized that first of all, you know,
00:03:23
Speaker
I would go in and be like, oh, I think you need to really organize our systems first, actually, before you bring on a virtual assistant.
00:03:30
Speaker
And maybe your operation could be better and maybe this, this is this. And I would just be like thinking about all the ways I could actually help their like operations and their systems and, you know, help them with standard operating procedures, automations, et cetera. And it's silly. I was like, why not? I just become like an OBM and online business manager and actually be able to implement all these ideas that I have for all these entrepreneurs because
00:03:55
Speaker
A lot of people, I know a lot of entrepreneurs are really struggling with that sort of thing.
Role of Online Business Managers
00:04:00
Speaker
And it's not their primary skill. It doesn't have to be. Your skill is maybe with photography or coaching. It's not necessarily being in the back end of the business. So I just really like helping people in the back end of their businesses and just seeing what's up. I like being behind the scenes. Yeah. Okay. So you're my first OBM on my podcast.
00:04:21
Speaker
Really? Yeah. Yes. I like the way you put that. Yeah, it's weird. I feel like not a lot of people know about online business managers, but at the same time they need it. You know, they just think, Oh, it's normal. Like I'm overwhelmed and I'm doing all this and that. And it's just like, no, it doesn't, it doesn't have to be that way. Yeah. Okay. Let's go back a little bit before the virtual assistant, like
00:04:47
Speaker
college growing up, what were you like as a kid, like the super organized, I'm assuming. Yeah, honestly, it's so interesting. Like if you look, if I, if I look back, is that like, whenever I came to projects, I would always be the most excited for that. You know, there's other things that like that are, you know, ways to test your skills and knowledge in classes. But for projects, that's the one I would be the most excited about. And I would always speak up first so that I could be the unofficial leader.
00:05:15
Speaker
And that was my trick. And I'll delegate thanks to everybody and just figure out the system. So growing up, that's kind of what I realized that I wanted to do.
00:05:29
Speaker
I also was kind of wary about corporate and stuff like that. It's so interesting. I had no idea about online service providers back then and just that online space. So I'm really grateful to actually be able to somehow find this job and career that I'm doing right now.
00:05:46
Speaker
Oh, that's awesome. So you are a natural born leader. I like that little trick where you go in a group and be like, Hey, this is my show. Like, let me give you guys, at least just speak first. No one's gonna question you. So how did you start working with photographers or wedding photographers?
Working with Photographers
00:06:08
Speaker
Yeah, so I actually got taught under this lady who helped me figure out the ins and outs of the online service provider space, and a lot of my clients were gone through referrals.
00:06:24
Speaker
I started getting a lot of clients, but also photographers who kind of had the issue that I was talking about before they came in and they were like, oh, I actually like I need your help with this, this and this. Like my systems are organized. I feel like I'm doing way too much. I'm overwhelmed and I just need your help with that.
00:06:47
Speaker
And one of the first things I tell them is that like the first month is just going to be me looking at your business and just saying like, hey, what's going on? What's your style? What's your task? What are the best platforms to use in your business depending on your niche? So that's kind of what I do, especially in the first month is just sorting everything out and giving them like a lot of consultation.
00:07:09
Speaker
It's so weird because I like to think of like online business management as in between virtual assistant and business consultation. So I'm doing like a lot of the implementation that VAs do and then a lot of the consultation that business consultants do. Oh, I love that. You kind of made your own role, right? The CEO role of Advance with Ada. That's amazing. Yeah. Oh, we could do that. It's like we have so much power to
00:07:36
Speaker
do whatever we want to do. And for you, you literally could help any business. And it's cool that you have a lot of wedding photographers and photographers that trust you. What would you say your biggest woo factor is? How do you stand out from the crowd? Because I'm sure there's other people that do what you do too.
00:07:57
Speaker
Yeah, so honestly, what makes me stand out as an online business manager is my genuine passion for helping entrepreneurs thrive. I couldn't decide on, whenever, when I was thinking, when I was younger about, you know, I would, I didn't want, I didn't want to get into business, but I couldn't really decide on a niche. All I kept thinking was like, I just want to try them on. I just want to be in everybody's business and figure out, literally. Literally, yeah.
00:08:25
Speaker
Yeah, and figure out how I can help. And so when I go into the photographers business, I pay attention to detail. I have this ability to connect with my clients on a personal level. A lot of
00:08:42
Speaker
A lot of OBM work is a lot of emotional intelligence as well and just contextual clues and listening. It's a very human and creative skill as much as it is that sort of right brain organizing and this and that kind of skill. So I like to come into it with empathy and understanding that this is somebody who has unique needs and just provides tailored solutions for them.
00:09:10
Speaker
Oh, I love that. I love emotional intelligence and conceptual clues. And wow, that's some cool words. Contextual clues. Contextual clues. I'm a wedding photographer. And so I'm curious to hear your point of view. But what do you think wedding photographers or photographers struggle most in general? And why do you think they need this so badly they can't do themself?
00:09:38
Speaker
I think a lot of it is they come into photography thinking that it's it's going to be them photographing clients maybe like you know helping clients with this and that and obviously they're thinking about the admin side but they're like you know I'll figure it out and then
00:09:55
Speaker
They actually get into their business and maybe it's good at first, but then as they grow, it's a weird thing because it slowly creeps up on you. And then before you know it, you feel like you're surrounded and there's nowhere to go. So it's a lot of that, I think. It's just like, wow, I'm actually spending a lot of time on something that I wasn't expecting when I came into this. Am I right or wrong?
00:10:19
Speaker
No, you're right. I think I didn't realize that till not just having kids, but having the second one and then having another job, the coaching. Yeah. You're a superwoman. Yeah. That's when I had to put all the systems in place. I'm like, dude, I should have did this like a decade ago. Come on. Like I want to save myself hours and hours a week. Yeah. Yeah. It's a weird thing. What is the biggest struggle like for your business and how did you overcome it?
Overcoming Business Challenges
00:10:50
Speaker
Yeah, so the biggest struggle for my business, it's so interesting because I feel like I found myself in the same position where I was looking around and I realized that there was a large workload going on in my business, but I was a lot of, especially as an online business manager, I was kind of grateful for that because I was able to flex my own skills for my business and just figure out how I can reorganize my business. A lot of the times you don't necessarily
00:11:19
Speaker
have to just go to cutting off clients or this or that. A lot of it is just restructuring, figuring out what kind of passive income you can make. And then maybe also, and then also delegating. So since I'm already an online business manager, I got virtual assistants to help me and I was helping them delegate what tasks were needed and all that. That was kind of the biggest struggle. I think another one is just the maybe the just showing up
00:11:50
Speaker
on Instagram, on LinkedIn, on Pinterest, I'm also there. It's so weird because I don't know if any photographers struggle with this, they're behind the lens, but like showing up in front of the lens, it's another thing where you're like, oh wait, I wasn't ready for this. I just kind of wanted to photograph people. So that's another struggle, but I'm thankfully over that.
00:12:17
Speaker
Yeah, I feel like it kind of, for me, it took up a lot of someone called it cheap, like energy, like say, if a post took 15 minutes, I would maybe think about it after like, and maybe like check my, my feed, if anyone commented, and then maybe it like people, it didn't have like two likes. And that would kind of feel like, like, Oh, shit, I maybe not posted that or like stupid. And that like took up a lot of my energy. So it was like soul sucking. So then, um,
00:12:46
Speaker
when I finally kind of overcame that and just realized it was just you kind of have to show up a lot. Yeah, exactly. But in that game of like, you know, some people don't like to batch but right now I'm trying to batch as much as possible so I could spend like
00:13:02
Speaker
maybe an hour, like recording, and then I'll have like that content for two weeks. It kind of, when I'm with my kids, I don't have to think about it, you know? Like, oh, I should be posting or whatnot. So it's all mindset, right? It's weird. That's exactly what I ended up doing. It's the mindset and just kind of like letting those feelings be like, all right, they're there. And then I'm still gonna post, you know what I'm saying? And then slowly you just get over it. Yeah. I mean, I love you on Instagram.
00:13:32
Speaker
That's why I asked you to come on. So you're doing a good job. Thank you. Thank you, Chris. All right. So we're going to get into it. Hot topic. OSPs, OMBs. Talk. No, I love it. What is your hot topic and why is it so near and dear to your heart?
00:13:57
Speaker
So I think automation is a really big right now. I think what I like to do, what I love about automations is just I go into a photographer's business or another client's business and I'll figure out, okay, what are the tasks that they keep doing over and over again?
00:14:14
Speaker
And can I automate it? And maybe that task is something that just takes like 10 minutes, five minutes, whatever. And it's like, oh, we don't need to automate that. But honestly, even with those things that are maybe just taking up a small amount of your day, if I'm able to compile 10 of them, or however many of them, depending on how busy you were,
00:14:35
Speaker
it actually saves so much time in your business and it's not even just the time it's about the brain space that it takes up in your head because when you're not automating it and you're doing it manually I feel like for me at least there's like this constant reminder list of things I always have to do
00:14:54
Speaker
And I don't know if I'll call it stressful, but it is not it's not relaxing. Yeah, so no, my daughter would be talking to me. I'm like, like, she's like, I'm thinking about my forget to do this. Exactly. Yes. Yeah. Yeah. Now I think about it. It makes it makes it like you're not.
00:15:10
Speaker
BS in the moment. So I love that. That's a really good answer.
Automation and Efficiency
00:15:15
Speaker
Okay. So you have three, I would say not tips, but three things that we're going to talk about. So the first one is project management tools. So what are your favorite project manager management tools that could save us a lot of time?
00:15:30
Speaker
OK, so when it comes to project management, I thought that this would be a great tip. Just like a straight, I'll just tell you the straight hard tips that I think will really help photographers and photographers in their business. So project management tools that I like to use are SANA, Trello, Entrepreneur, ClickUp. So just depending on where you are as a photographer in your business, how busy you are, et cetera, how big it is,
00:16:00
Speaker
Each platform is different. So usually, Outset, Asana, and Trello are more on the more simple size. They're more easy to use. They're more user friendly as well. So you can come in and then actually just figure out what's going on in maybe an hour or two, depending on who you are. And then OntoPort and ClickUp, they are more thorough. They have a lot more automation tools. Therefore, more big
00:16:27
Speaker
big photography businesses that have a lot of things going on. So that's what I like to use. Yeah, I love Asana. I was feeling so overwhelmed one day I was at the dentist and then I just sat down on the chair after I got out and I was like,
00:16:44
Speaker
I got to download Asana and I just put like everything that was on my brain and I was like, then I'm going to hire a VA and then pay her $400 a month. And then whatever project she could do, just give it to her and then take that space in my mind and throw it away. And it was just like this green, like, okay, now it's in Asana. I was like, I don't have to think about it. I'd be like, Oh, what do I need to do? Or what am I exactly? Where am I in the process? Because I forget, like if I don't write it down, like I'll be like,
00:17:12
Speaker
six months, like, oh yeah, I had that idea. Like it's fully felt through the cracks. And yeah, I love that.
00:17:19
Speaker
Well, take us away with step number or tip number two, automation of repetitive tasks. And then, oh, these are more fancy terms, so you can say it. Yeah, so it's the same thing as project management tools. That's just examples of tools that you can use. So when it comes to automation, people may be confused in what I'm talking about.
00:17:43
Speaker
what I'm talking about are actual platforms. So there's several of them, but ones that I like to use are Zapier IFTT, which I personally, I'm not a fan of the name, like what is it all acronyms?
00:17:58
Speaker
at Tengra Bat and Power Automate. Zapier is one of my favorites. It's very user friendly and it automates with literally everything. So basically an automation is something that connects two different tasks together or platforms. So let's say if you need a notification every time a visitor
00:18:22
Speaker
enters your website, you can actually automate it so that you can automate it to your website, whatever platform it is, so that you get an email or the text and notification somewhere. So it's just a great way to yeah, it's just a great way to just make sure that you're on top of everything and, and automate the tasks that I was talking about before.
00:18:48
Speaker
I didn't know how to get into spaces that I wasn't invited into. My aha moment was I finally found a venue that I jammed with and I think that we're gonna have a great relationship so I'm super excited to be on their list.
00:19:05
Speaker
I have presented myself, my art, and my business in a way that is speaking to someone, that is speaking to somebody enough where they recognize my brand. They know who I am and I don't know who they are, which is amazing, and they want to work with me.
00:19:23
Speaker
Yep, she's just one of my dozens of students crushing it. Go on my website, www.hecyesmedia.co and book a 15 minute strategy session with me. Only if you want to be booked out on multiple preferred vendor lists and have a proven marketing plan. Yeah, I've been, there have been times when I wouldn't see like inquiry and then I'll see it maybe three weeks later and then you're already just, you're done and you're just like, no,
00:19:52
Speaker
And then they say, oh, we wanted you, but, you know, you didn't respond to something because sometimes it just, you may have just like rushed through it and then not see that. So I think the name of the game is like quickness, like whoever is there first, and you don't want to miss that.
00:20:10
Speaker
Yeah, I literally try to think of my business. I have all these different platforms that's going on, the social media, but I literally try to think of it as like an ecosystem and connect everything that I possibly can to everything else. And one thing, because yeah, it's just the worst feeling when you feel like something slipped through the cracks. So it's just about trying to make it as waterproof as possible so you can hold everything together.
00:20:36
Speaker
Oh, I love that. And what is IFTT? What does that one do?
00:20:41
Speaker
IFTT, Zapier, and Target Map, Power Automate, they're all the same thing. IFTT is basically a pumped up version of Zapier. So it does all the things that Zapier does and just on a higher level. So a lot of the times Zapier is actually pretty good for photography businesses or Power Automate. That one is from Microsoft.
00:21:07
Speaker
Yeah, it's just that they're all the same kind of tools. It's just different platforms.
00:21:12
Speaker
Cool, cool. Why are photographers so allergic? I mean, we talked about it a little before, but why are they so allergic to tech? Like they're so scared of tech, allergic to tech. I mean, maybe that's good for you. But like, do you think there's some sort of like mindset block there? Yeah, yeah, yeah. I think it's definitely like a mindset thing. And it's about the fear of the unknown probably too. And
00:21:41
Speaker
I think it's so weird because, you know, people would think that, you know, it's photographers, photographer, like a photographer, photography tools like technology and therefore they know everything else, but it doesn't necessarily work like that. I feel like it's more of a creative thing and there's a lot of technical stuff that goes on in there, but just with like the backend of the business, it can just feel a lot, I feel like it's tied to a lot of,
00:22:10
Speaker
a lot of fear, you know, for whatever reason. So it's about just getting used to that. Yeah, I totally agree. Like maybe they think that's going to be expensive or maybe they think they don't know that it could help them or maybe they think that it's going to take too much time to implement or they can't do it. So they just
00:22:30
Speaker
don't do it. I was at an event during the holidays and this photographer, thank God I don't know his name, but he didn't even have like a CRM.
00:22:42
Speaker
for his client. We're going to talk about that in the next step, but he didn't have a CRM. So like he's doing everything manually, like literally in a calendar. That's insane. Like this is the biggest thing in someone's life. Like it's crazy. Was he fine or was he like, yeah, he was fine. I think, but that's a lot of headspace. I'm sure he's up like all night doing stuff. Yeah. That's really smart. Yeah. I know I can do it.
00:23:11
Speaker
Yeah, me neither. So leading, alluding to the next prong, number three, customer relationship management tools. What are your favorite ones?
00:23:22
Speaker
So the ones that I like to use, HoneyBook and Dupsado. And like I said before, there is more complex ones and there's ones that are more user friendly. So HoneyBook, I like to think is the one that is more user friendly. You can go in and it's just the way that they built the user interface. It's just more clear. It's a lot more bold colors. So when you go into HoneyBook, the custom relationship management tool,
00:23:52
Speaker
you can just figure out everything that's going on pretty quick. And then Depsado is basically the pumped up version of HoneyBook. It's less user friendly. You kind of go in and then everything just looks like gray and bland and you're like, what's going on? So when I go into a client's business and I'm auditing their business, figuring out
00:24:12
Speaker
who they are as an owner. I like to keep in mind the fact of how familiar they are with technology because the platform is actually so important because depending on how it's built, you can have more trouble than it's worth with it, especially if you don't understand it. So it's not necessarily I'm just going to give you the more thorough tool because then you can do this, this, and this in the business. It doesn't matter if you don't know how to use it.
00:24:42
Speaker
And, um, obviously if you have an online business manager, they'll be doing most of the using, but you never know what's going to happen. Um, I don't think, I don't think it's good practice to just, um, Figure and make sure that it's just things that I understand. So I have to make sure I have to keep in mind the client as well, because maybe they want to do whatever in the business themselves. So, um, yeah. Yeah. You're just saying like, it doesn't matter.
00:25:11
Speaker
like what you know, it matters what your clients know and use. Yeah, exactly. Exactly. Yeah, I use Dubsado and I make custom proposals. That's something I teach in my three month program, because people, when you get in a little bit more expensive prices, they do want custom prices.
00:25:33
Speaker
Yeah. Sometimes I just don't want to like pick a package. They would just, they feel like they want to have something custom to exactly what they want. Yeah. Yeah. It's nice. Cool. Cool. Okay. So this is a question. Um, what do you think eats up the most of photographers time that maybe you could give us like a little takeaway of how they could maybe automate it?
00:26:00
Speaker
Yeah, well, that's a good question. I think something that eats up a lot of time is the onboarding process for clients. Yeah, I feel like it can be as simple as you want it to be, I guess. But just when it comes to the client experience, I feel like that's so important because you want the client to go away out of the
00:26:24
Speaker
to go out of your business thinking, wow, like I just felt so taken care of. I felt like everything was addressed and I felt like, you know, the photographer was on top of things. So that kind of feeling, it leads to strong testimonials and hopefully they go out and they're talking to their friends and they talk about you.
00:26:46
Speaker
So that's why I like to think about the onboarding process. And I automate it as well as much as I can because just as much as it's important, it's also really stressful. There's a lot more moving parts depending on your business than one might think.
00:27:04
Speaker
So yeah, just the onboarding process and you can automate it. The onboarding process, it may look like automating the emails and then it may look like giving them access to your portal depending on if you have a portal or not.
00:27:19
Speaker
And then just giving them access to files and documents, especially when you're in the photography session, whatever the event is. So just making sure that they have clear access to it and they know where to go immediately. They're not figuring out, oh, is this the wrong link or not? And yeah, just making sure they're taken care of.
00:27:41
Speaker
No, totally. Like if I pay for a program with a coach or something and I don't get automatic email, welcome email, like I'm just like, I got scammed. You know, like, where am I? It's like, they took my money. You want to be serviced. You want to know that they are appreciative of your business and that you're there for them. Not just, um, you know, got the deal and peace out and type of thing. And ran away. Yeah. Onboarding is.
00:28:11
Speaker
So huge. I think it's very, very important.
Tech Aversion in Photography
00:28:14
Speaker
All right. And so I guess just a quick recap of what we just said. Number one, project management tools, Asana Trello on report click up. Number two, automation of repetitive tasks, use of Zapier and all the other ones. And then number three, customer relationship management tools. That's the CRM I was talking about in Honeybug. There's Dipsado. There's Seventeen Hats. And yeah, I think, what do you think
00:28:41
Speaker
Like say like a wedding photographer is struggling right now and they feel like very overwhelmed. They just started, you know, booking and they just feel like their heads everywhere. Like what's the number one tip they could do like today besides hire you.
00:28:56
Speaker
Yeah, of course. I think there's a lot of really simple platforms that they can use and they can get the hang of pretty quickly. Technology is not your foe, it's your friend. It can help you a lot. So I think when it comes to managing, I think a customer relationship management tool is really important. So just being able to,
00:29:24
Speaker
have all your clients names in one place that you know this is the people who loved your business before and then they're going to probably accuse you again if you know the opportunity is there. So a lot of it is just organizing it, making sure that
00:29:42
Speaker
you know, if you're overwhelmed, at least this is something that you can use as a base to help actually like decrease your workload, if you like, and just make sure that it's something that helps you just makes tasks go quicker. Yeah, for sure. Amen to
Understanding Client Needs
00:30:01
Speaker
that. And then what's your biggest, your best heck yes technique? How do you get a heck yes from your dream client?
00:30:08
Speaker
How do I get a heck yes from my dream client? A lot of my technique is just generally listening to their needs, understanding their pain points, and just making sure that I showcase my services so that I can show them this is how I will alleviate your challenges.
00:30:29
Speaker
I just demonstrate empathy is kind of what I said before. And I look and I approach it from a human first kind of level. A lot of these, a lot of these photographers build come in. And it's a lot of like it's a lot of emotion. It's a lot of
00:30:46
Speaker
they're, they're overwhelmed. They feel like they feel kind of helpless in their business. They feel like they feel like they have nowhere else to go. So it's a, it's a lot about showing them that there is a way out of it. And it's, it's, it's a good problem. Ultimately, it's just about not having too much time in your hands because you're so busy and so successful, but it can be good. Yeah, exactly.
00:31:13
Speaker
And so yeah, I listened to them and I empathize with them and I listened to what exactly is going on in their business. And I offer them advice at the, I offer them advice and I say, this is how I can help you. This is what I would implement and just show them the way out. And that's how I get a heck yeah. Just building trust and confidence. Great, great, great, great answer. Okay. Rapid fire questions. Adam, what do you like to do for fun?
00:31:42
Speaker
What do I like to do for fun? I like to watch TV shows. What are you watching? I like to watch K dramas. Oh, interesting. I never watched them. Right now, I'm watching Forecasting Love and Weather on Netflix. Is that a K drama? Yeah, it is. It's really good, honestly. I saw a statistic that said 60% of Netflix users are watching Korean shows.
00:32:09
Speaker
Crazy. Yeah, I gotta get on that train for sure. Well, are you an introvert or extrovert or both? I used to be an introvert and then like life forced me to be an extrovert. I don't know what I would call myself now. I would still say introvert. Yeah, for sure. What is your biggest Instagram hack or Instagram tip?
00:32:34
Speaker
My biggest Instagram tip, showing up on stories. If you're not posting, at least to show up on stories and do something with it, tell a story about your day. A lot of it is the mindset shift when it comes to showing up.
00:32:50
Speaker
you might not want, you might be like, oh, I don't know what to post, my day is boring, but it's just another little things to just whatever is like quirky or cute, just like just film it and then show up and just people are watching and they love that kind of stuff. You would think that they wouldn't, but they do so. Yeah, they like the messy, the messy stuff, not curated. Coachee question, if you had a magic wand, where would you see your business in three months?
00:33:19
Speaker
in three months, just a more diverse range of clients, just kind of still doing what I'm doing now, obviously, but just growing and evolving as an online business manager, hopefully having a larger team that can support that as well. And yeah, yeah, I don't have any grand short term plans. Yeah, I love that. And then how could people work with you and where to find you?
00:33:47
Speaker
Yeah, so I have a website, www.advancewithada.com. And you can work with me through my contact page and just shoot me a message, send a form, book a call, yeah, anything like that. And then my Instagram is also the same, advancewithada. I'm also on LinkedIn and Pinterest. Yeah.
00:34:12
Speaker
Yay, good job, thank you. And you're gonna save so many photographers and wedding professionals so much time. Yeah, yeah, it's crazy how many people don't realize that the online business manager role is out there and what it can do with them. It's still new, it's still relatively, it's been around for like maybe 15 years, especially with the internet, but we need a lot more people in this space because a lot of people, they need them.
00:34:41
Speaker
Yes. Yay. Good job. Thanks for joining me this week on Get a Heck Yes with Carissa Wu. Make sure to follow, subscribe, leave a review, or tell a friend about the show. Take a screenshot and post to IG. Tag me. Also, don't forget to download my free guide on how to become a lead generating machine. See you next time, wedding pros.