Create the Conditions for a customer community member's success
Welcome back to The Community Strategy Podcast!
Today’s guest is Mathilde Leo. She's the Head of Community and Customer Education at Circle, an all-in-one online community, program, and course platform for entrepreneurs, startups, and nonprofits.
She's been building online customer communities from scratch since 2021. As the first community hire and employee #11, she was instrumental in crafting and implementing Circle's original community-led strategy, which helped onboard, activate, and educate 10,000+ customers, building some of the most innovative community businesses on the planet.
Before Circle, Mathilde co-founded MakingJam, the leading European product professional conference. It was a side project she turned into a thriving community business.
If you have an online community, or just want to grow an online business, communicating directly to your audience allows you to build relationships with them one email at a time!
You might think you don’t have enough time, but I have some great news for you!
ConvertKit can help you start building your email list with easy-to-setup templates, immediate analytics, and start for free!
Buzzsprout Let's get your podcastStart for FREE
Mighty Networks
All-In-One Community Platform for your course or membership.
ConvertKit
ConvertKit makes it easy to get started and has tons of support
Bonsai
Run your entire business in one place with the help of this business management tool
Grammerly
Grammarly helps you become a better writer using AI technology
Instacart
A typical Instacart order saves one and a half hours to get back in your day to do whatever!
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
The Community Strategy Podcast (CSP) offers interviews with online community leaders who share their community-building journey. Our podcast covers community concepts, community building, community strategy, community structure, community membership, and community management. We deep dive into the best ways to launch with platform reviews, give our thoughts on cultivating engagement, and the keys to identifying ideal members who will keep coming back and becoming super supporters.
Visit our Website Find Calm Here to learn more about working with Deb
