Chapter 9: Onboard your members
In this episode of the Community Strategy Podcast, you’ll hear an excerpt from chapter nine of Creator to Community Builder: Find Calm While Building Your Online Community. Deb Schell is a Community Strategist and Author who’s aided over sixty business owners build an online community, course, or membership.
Takeaways:
- The five community onboarding elements include an explication of the space, a way for members to show up and connect consistently, telling your members how this community can help them with their challenges, validating that members are in the right place, and providing them with safety.
- Understanding your ideal members is essential; knowing how they consume content will be necessary in creating content for them.
- Know how your members interact on the internet and provide them with guidelines to ensure a safe online community for all members.
- To establish a strong sense of belonging, you must clarify what the members have in common. Lay out how they can support each other through challenges.
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The Community Strategy Podcast (CSP) offers interviews with online community leaders who share their community-building journey. Our podcast covers community concepts, community building, community strategy, community structure, community membership, and community management. We deep dive into the best ways to launch with platform reviews, give our thoughts on cultivating engagement, and the keys to identifying ideal members who will keep coming back and becoming super supporters.
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