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Same Day or Next Day Solar Appointments? Which is better?
80 Plays3 years ago
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Transcript
Taylor Armstrong's Solarpreneur Journey
00:00:03
Speaker
Welcome to the Solarpreneur Podcast, where we teach you to take your solar business to the next level.
00:00:08
Speaker
My name is Taylor Armstrong.
00:00:10
Speaker
I went from $50 in my bank account and struggling for groceries to closing 150 deals in a year and cracking the code on why sales reps fell.
00:00:19
Speaker
I teach you how to avoid the mistakes I made and bring in the top solar dogs of the industry to let you in on the secrets of generating more leads, falling up like a pro, and closing more deals.
00:00:31
Speaker
What is a Solarpreneur you might ask?
00:00:33
Speaker
A Solarpreneur is a new breed of Solar Pro that is willing to do whatever it takes to achieve mastery and you are about to become one.
Optimizing Appointment Timing for Solar Sales
00:00:42
Speaker
Same day or next day appointments, which one is better, which one is more advantageous, what are the pros and cons of both of them?
00:00:49
Speaker
We're going to be talking about all that and much more today here on the Solarpreneur Podcast.
00:00:53
Speaker
Thanks for joining us.
00:00:54
Speaker
My name is Taylor Armstrong.
00:00:56
Speaker
I'm your host here to make your day better as a solar pro and as usual, help you close more deals, help you generate more leads and referrals, and hopefully have a much better time in the solar industry.
00:01:08
Speaker
Thank you for joining us today.
00:01:09
Speaker
Appreciate all the shares.
00:01:11
Speaker
Appreciate all the likes.
00:01:12
Speaker
Appreciate all the messages.
00:01:14
Speaker
And yeah, this topic, before we jump into it, I got to thank my friend Jacob Murawski.
00:01:24
Speaker
We've been chatting on Instagram for a little bit.
00:01:27
Speaker
But he asked me this question.
00:01:29
Speaker
He says he's never been a fan of same-day appointments, but a lot of solar companies find success doing it.
00:01:37
Speaker
Reason being cancellations are higher.
00:01:40
Speaker
I no longer feel like the commodity because I'm free to come in the home now, in opposed to I'm super busy.
00:01:47
Speaker
And if this makes sense, let's get us started today because I can't come back.
00:01:51
Speaker
And last thing, my pipeline for my calendar doesn't stay full.
00:01:55
Speaker
Instead of knowing, I have a few appointments scheduled for the next few days.
00:01:59
Speaker
Very curious if you've ever addressed this in the podcast or what are some of the things you use to get same days to stick.
00:02:08
Speaker
So that is where the topic came from.
00:02:09
Speaker
So appreciate you, Jacob.
00:02:11
Speaker
Thanks for shooting me the message.
00:02:13
Speaker
And go shoot him a follow.
00:02:15
Speaker
He's dropping some fire over on Instagram.
00:02:18
Speaker
And guys, just want to say if you have questions or comments for the show,
00:02:23
Speaker
Just like Jacob did, would love it if you shot me a message, sent me your questions, sent me your feedback.
00:02:30
Speaker
It helps a ton and it just helps me get a feel for what people are struggling with or what type of content people enjoy.
00:02:38
Speaker
So shoot me a message and let me know.
00:02:39
Speaker
I'm thinking of creating like a forum where people can send in recordings.
00:02:44
Speaker
of questions or comments, concerns, whatever.
00:02:50
Speaker
So yeah, let me know if you would like that as well.
00:02:52
Speaker
I've heard some other people do that on podcasts.
00:02:55
Speaker
But anyways, let's jump into the topic at hand.
00:02:58
Speaker
So same day or next day appointments, which ones are better?
00:03:02
Speaker
And I want to preface this with a couple of things.
00:03:06
Speaker
A first is no matter what, no matter, sorry, I'm tripping over my words.
00:03:11
Speaker
I just got done running nine miles actually training for a little half marathon.
00:03:17
Speaker
So a little out of it.
00:03:18
Speaker
So I apologize if I'm tripping a little bit right now.
00:03:21
Speaker
But the preface I want to make is I, it's my belief that you should never set appointments more than like 48 hours max in advance.
00:03:30
Speaker
And if you've been in the solar industry for any amount of time, you probably know this from experience already.
00:03:35
Speaker
If you set it more than two days out, very likely that it's just going to flake.
00:03:40
Speaker
They're going to forget about it.
00:03:42
Speaker
Other things are going to come up.
00:03:43
Speaker
They're going to forget where they even booked that appointment in the first place.
00:03:47
Speaker
So obviously there's exceptions to this, just like everything.
00:03:51
Speaker
And, you know, obviously I've closed deals where they're sets, you know, even a week in advance.
00:03:57
Speaker
But just as a general rule, you should never book appointments more than 40 hours out.
00:04:02
Speaker
Okay.
00:04:03
Speaker
Well, probably solar 101 to a lot of you, but in case you didn't know.
00:04:08
Speaker
So let's jump into some of the pros and the cons of same day or next day appointments.
Advantages and Drawbacks of Same-day Appointments
00:04:14
Speaker
Okay.
00:04:15
Speaker
And so here's what I think about this.
00:04:19
Speaker
Some of the same day pros are if you're out there knocking, especially if you're knocking in hot temperatures, if you can just go get a same day, you're not knocking for very long.
00:04:32
Speaker
You're just hunting for same days and then you're in houses the rest of the time.
00:04:36
Speaker
So this is one of my biggest pros for it is because I'm kind of a wimp now sometimes out knocking in the heat.
00:04:43
Speaker
And I know I'm complaining.
00:04:44
Speaker
I'm in San Diego.
00:04:45
Speaker
It's been like 90 on our hottest days of the summer here.
00:04:50
Speaker
So you guys that are knocking in Arizona or Texas or these hotter temperatures, I know you're thinking I'm the biggest worst right now.
00:04:56
Speaker
But but hey, what can I say?
00:05:00
Speaker
I enjoy just booking the same day, getting inside a house and not having to sweat out there on the doors.
00:05:05
Speaker
So that's one of my pros for it is I just like being in the home more than out of the home if I can.
00:05:13
Speaker
And some other pros that I thought of, of your same day appointments.
00:05:18
Speaker
For me, it just feels like super confidence boosting.
00:05:22
Speaker
If I can get in a home, if I can close it same day, if I can wrap it up, I feel like a boss out there.
00:05:29
Speaker
And for me, there's no bigger adrenaline rush.
00:05:32
Speaker
Well, probably very little things that excite me more than just closing a same-day deal.
00:05:37
Speaker
Because think about it.
00:05:39
Speaker
For you to have the ability to go out, knock for an hour or two, get a same-day appointment, go in there, make five or ten grand on a single deal...
00:05:52
Speaker
It's incredible.
00:05:54
Speaker
Super rush, super adrenaline rush if you can do that.
00:05:57
Speaker
So that's another reason for me.
00:06:00
Speaker
It's just cool to know that I have the ability to go out there and create something out of nothing and make awesome money doing it.
00:06:08
Speaker
So that's another pro.
00:06:11
Speaker
Another thing, I think it's time efficient.
00:06:15
Speaker
Because if you can just be out there, if you can get a same day appointment, it's already fresh in their memory what solar is, what you explain to them.
00:06:24
Speaker
Because I find that a lot of times when I go back for a next day appointment, you're almost having to re-explain the appointment.
00:06:32
Speaker
You got to build your rapport again.
00:06:33
Speaker
You got to ask the questions again.
00:06:35
Speaker
So a lot of the same stuff you do in the same day appointment set, you're having to reiterate as you go back in the home.
00:06:43
Speaker
So in a way, I think it's more time efficient if you can just do that right off the bat.
00:06:47
Speaker
And then generally same day appointments are quicker, right?
00:06:51
Speaker
They didn't necessarily set aside the time for you to meet that day.
00:06:56
Speaker
So sometimes you are going to have to do it a little bit quicker.
00:06:59
Speaker
And last pro that I thought of is, hey, solopreneurs, wanted to take a quick second and introduce you to our sponsors, Pius and Nickit.
00:07:07
Speaker
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00:07:15
Speaker
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00:07:20
Speaker
Go book a call with these guys today.
00:07:22
Speaker
They will give you a free money evaluation and tell you how you can invest your money, tell you what to do with it, and make sure you are not letting that hard-earned solar money go to waste.
00:07:33
Speaker
So go down to the show notes, book a call with them today, and get the help you need for your future money.
00:07:40
Speaker
It's just a higher SIP percentage because people don't have time to, I mean, they're not going to forget about the appointments.
00:07:49
Speaker
If you were just there, then they can't forget about it.
00:07:54
Speaker
And I'm not going to talk too much in this episode about the how, like how to set same day appointments in the theory around that.
00:08:02
Speaker
We can link to that.
00:08:03
Speaker
I've done some past episodes on that.
00:08:06
Speaker
This episode is just focused on kind of the pros and cons and my thoughts around that.
00:08:10
Speaker
Those are some of the pros.
00:08:12
Speaker
I'm sure there's others, but that's the ones I thought of, the pros of setting same-day appointments.
00:08:17
Speaker
And then we're going to go into some cons.
00:08:19
Speaker
And a lot of the cons, keep in mind, are going to be the pros for your next-day appointments.
00:08:25
Speaker
So the negatives about same-day appointments are probably going to be a positive for setting a next-day or a two-day appointment.
00:08:32
Speaker
So here's some of the cons.
00:08:33
Speaker
Okay.
00:08:35
Speaker
Number one, it can interrupt the flow of knocking.
00:08:38
Speaker
Okay, I know guys, really high level guys, sometimes schedule their, you know, days and blocks or their, you know, they have knocking blocks and they have closing blocks.
00:08:50
Speaker
If you're out there doing same day appointments, it's kind of just all over the place.
00:08:53
Speaker
You're knocking for maybe 30 minutes an hour, you get appointments, you're in that.
00:08:58
Speaker
And it's two different skill sets, right?
00:08:59
Speaker
It's two different frames of mind.
00:09:02
Speaker
So sometimes I get that.
00:09:04
Speaker
Sometimes it can kind of interrupt the flow and you have to really flip a switch.
00:09:10
Speaker
And I know a lot of guys like just having that separation.
00:09:13
Speaker
They know, okay, I'm going to go all in, focus 100% on knocking.
00:09:17
Speaker
not even think about closing, then I'll put on my closing hat tomorrow.
00:09:22
Speaker
So if you're someone that likes kind of having that separation, then that's something you got to consider with it.
00:09:28
Speaker
Number two, there's a higher chance of cancellation.
00:09:32
Speaker
And by cancellation, I don't mean canceling appointments because that's a higher chance that they're going to sit.
00:09:38
Speaker
But what I mean is a higher chance of them canceling after you close them.
00:09:41
Speaker
Okay, if I go back and look at all the deals I've closed this year, most of my cancels have been on same day closes, unfortunately.
00:09:50
Speaker
And why?
00:09:50
Speaker
It's just because a lot of times people get that buyer's remorse, right?
00:09:56
Speaker
They just made a big decision.
00:09:58
Speaker
They did it same day.
00:10:00
Speaker
And then a lot of times they have other questions come up.
00:10:04
Speaker
They panic because they go back and look at the contracts and feel like they made a snap decision.
00:10:11
Speaker
A lot of different reasons.
00:10:13
Speaker
Maybe they, I don't know, didn't think through things.
00:10:16
Speaker
Other questions came up.
00:10:19
Speaker
It's just generally a higher chance.
00:10:21
Speaker
And another thing is I definitely, when it's the same day appointments, a lot of times I have to do a softer close, right?
00:10:28
Speaker
A lot of times since they weren't anticipating this decision, they weren't anticipating you coming back or you even come to their door that day.
00:10:37
Speaker
It's usually a softer close, like, hey, we're just going to get the paperwork in.
00:10:42
Speaker
A lot of times they're not necessarily wanting to sign that day, but you have to do a softer close.
00:10:47
Speaker
Like, hey, we're going to get the paperwork in.
00:10:49
Speaker
Look, the state, they give you their time to think this over.
00:10:53
Speaker
In the meantime, we still got to see if your home even qualifies, things like that, which is not ideal, right?
00:10:59
Speaker
You want to be doing a secure close if you can, but just what happens sometimes.
00:11:06
Speaker
Okay, and then other cons, let's see.
00:11:12
Speaker
It can potentially be a waste of time if you don't pre-qualify people well.
00:11:17
Speaker
So the reason I say that, I actually had an appointment a couple weeks back where I went there, did the same day appointments, and as we were talking, I was pre-qualifying or going through all the fact-finding.
00:11:32
Speaker
I found out that this lady basically didn't make decisions on her own anymore, that she needed to talk with all her kids.
00:11:41
Speaker
So, in this same day appointment, what I did is I almost turned it into a two-sit close, which that's another thing some people do is just, you know, closing it in two different opportunities, not trying to close the first time, but really just go over the information, then set another appointment and go back and close them.
00:12:03
Speaker
So that's what I did when I realized that there were more decision makers involved in this.
00:12:08
Speaker
I got the kids on the phone.
00:12:11
Speaker
I ran through all the information and I tried to keep it a little bit general.
00:12:15
Speaker
You don't want to be showing all your cards.
00:12:17
Speaker
You don't want to be telling them all the financing details.
00:12:20
Speaker
You don't want to be saying final numbers.
00:12:23
Speaker
You don't want to say what they're qualified for.
00:12:25
Speaker
You just want to say, hey, what we found, it's going to save her money.
00:12:29
Speaker
It's going to give her a fixed rate.
00:12:30
Speaker
It's going to lock her in about, I don't know, 60 to 80 bucks a month based on what she qualifies for.
00:12:36
Speaker
And that's that.
00:12:37
Speaker
So let me ask, do you guys feel like that would be a good thing for if we could potentially lock it in and have a bill that never went up?
00:12:45
Speaker
Yes.
00:12:46
Speaker
No.
00:12:46
Speaker
What do you guys think?
00:12:48
Speaker
wrote down all the questions and I tried to make this as quick as possible, right?
00:12:53
Speaker
Because I don't want to be spending my time with someone that it's not even their decision in the first place.
00:12:59
Speaker
So that's what I did.
00:13:01
Speaker
I just gave like a 20, 30 minute presentation, got out of there.
00:13:05
Speaker
Next day she called me and said, Hey, Taylor, my kids don't think this is a good idea.
00:13:09
Speaker
And I didn't go back.
00:13:11
Speaker
But good news is I didn't spend two hours in this appointment.
00:13:14
Speaker
And
00:13:15
Speaker
I could have went through everything with the lady.
00:13:17
Speaker
I could have explained every in and out of solar.
00:13:19
Speaker
And then at the end, she says, hey, Taylor, I need to talk to my kids about this.
00:13:24
Speaker
Shoot me all the information.
00:13:26
Speaker
And don't get me wrong.
00:13:27
Speaker
I've definitely done that my fair share of times, especially new reps.
00:13:31
Speaker
I see this all the time, where especially with old people, people that aren't 100% decision makers, they're spending time.
00:13:39
Speaker
They're spending too much time with these people.
00:13:43
Speaker
And this is a huge secret.
00:13:44
Speaker
Make sure you're pre-qualifying these people.
00:13:46
Speaker
Make sure you know if they can make a decision or not.
00:13:50
Speaker
So that's another con of it is potentially wasting time more because of not pre-qualifying.
00:14:00
Speaker
Okay.
00:14:02
Speaker
And then another con is just like Jacob said in the beginning, if you don't frame it right, then you can come across as more needy, more pushy, because these people, they see that you don't have anything scheduled.
00:14:15
Speaker
I've talked about it in the podcast.
00:14:16
Speaker
You want to come across as the pro.
00:14:18
Speaker
You want to come across like you're super busy in the neighborhood.
00:14:23
Speaker
You've had so many inquiries.
00:14:24
Speaker
You've had a ton of people reaching out.
00:14:26
Speaker
You want to give them a ton of social proof.
00:14:28
Speaker
And so same days, it can be sometimes tricky to do that, to make them feel that way.
00:14:35
Speaker
So for Jacob, if he's listening to this, what I think, I think you can find a balance around this.
00:14:44
Speaker
I think you still can do, you know, give them the impression that you're busy in the neighborhood as you're booking same days.
00:14:52
Speaker
You don't necessarily have to do a next day appointment.
00:14:56
Speaker
So what I do for this, I just say, hey, we have a ton of inquiries.
00:15:00
Speaker
I actually just have an appointment with your neighbors this evening.
00:15:05
Speaker
But they've got like two more spots that we're supposed to fill.
00:15:11
Speaker
And then that's all we have for right now.
00:15:13
Speaker
So what I'll do is come back.
00:15:16
Speaker
Then just as we're before we're going to our next appointments, I guess I don't say appointments.
00:15:21
Speaker
Okay.
00:15:22
Speaker
But next pop buys.
00:15:25
Speaker
We'll show you the numbers and then you guys can opt in or opt out of this.
00:15:28
Speaker
Does that sound fair?
00:15:30
Speaker
Whatever.
00:15:31
Speaker
So still give a lot of social proof.
00:15:34
Speaker
Still say you're going with other neighbors.
00:15:37
Speaker
And you can still give the impression that you are super busy.
00:15:41
Speaker
harder to do and maybe not quite as effective as doing it next day, but you can still do this.
00:15:47
Speaker
So that's my way around some of these cons.
00:15:50
Speaker
Okay.
00:15:54
Speaker
And cool.
00:15:55
Speaker
So that's your pros and cons of the same days.
00:15:59
Speaker
Okay, so same day pros, less knocking in the heat, more times in homes, confidence boosting when you can get that same day close.
00:16:11
Speaker
Can be time efficient because you're giving them all the information rather than have to reiterate things in the next appointment.
00:16:18
Speaker
higher SIP percentage, and then the cons can potentially interrupt flow of knocking, higher chance of cancellation after the close, can be a waste of time, and can come across as more needy or pushy.
00:16:29
Speaker
But just like I mentioned, there are ways to minimize a lot of these cons, in my opinion.
00:16:35
Speaker
Okay, and let's jump into next day pros and cons now.
Next-day Appointments: Pros and Cons
00:16:41
Speaker
So next day pros.
00:16:45
Speaker
Number one, if you book a next day appointment, it's probably going to be more solid if they sit.
00:16:51
Speaker
They've had time to digest it and they've had time to think, well, okay, well, this guy's coming back to talk to me about solar.
00:16:58
Speaker
Did I want to do this?
00:16:59
Speaker
And if they let you in, then yeah, they're more serious about checking it out.
00:17:05
Speaker
And then also, obviously it gives you time to get decision makers there if they weren't going to be there the same day, stuff like that.
00:17:16
Speaker
So number two, I already mentioned this a little bit, but just gives them more time to digest what you told them.
00:17:23
Speaker
Write down other questions.
00:17:25
Speaker
Think things through.
00:17:26
Speaker
Maybe do a little bit of research about solar.
00:17:29
Speaker
Maybe look at your company, things like that.
00:17:31
Speaker
Okay, number three, doesn't disrupt your flow of knocking.
00:17:36
Speaker
Allows you to better schedule your day.
00:17:40
Speaker
So again, some of these were the cons of same days or the pros of the next day appointments.
00:17:48
Speaker
And then for cons of your next day appointments, they fall through more often.
00:17:56
Speaker
Just whether it be with them overthinking things or needing to reschedule and then it just turning into a wild goose chase, they can reschedule or they can cancel.
00:18:08
Speaker
And another story that happened with this, just to show you guys why I think a lot of times it's better same days.
00:18:15
Speaker
I had an older lady set an appointment with her a couple weeks back.
00:18:20
Speaker
She was, I solidified her, had her pretty solid.
00:18:25
Speaker
But I set her like, I think it was eight o'clock at night.
00:18:29
Speaker
So I'm like, I'm not going to push for the same day.
00:18:31
Speaker
I'm hungry.
00:18:31
Speaker
I'm going to go back home.
00:18:32
Speaker
Okay.
00:18:34
Speaker
Set her for the next day and I get a text from her.
00:18:38
Speaker
She says, hey, Taylor, I did some research on the website and I don't like that the website is talking about like solar financing and solar rentals.
00:18:49
Speaker
Like you told me there are no upfront costs.
00:18:52
Speaker
This is confusing.
00:18:53
Speaker
The website in your rep card like says all this stuff about financing and leasing, stuff like that.
00:19:01
Speaker
And I'm like, okay, well, yeah, when I come back, I'll explain what all that is.
00:19:05
Speaker
But yeah, just like I told you, this program does involve no upfront costs.
00:19:10
Speaker
And you're not gonna have to pay a dime out of your pockets if you qualify.
00:19:14
Speaker
So we'll go over all that.
00:19:16
Speaker
And she said, no, you know what?
00:19:19
Speaker
No, let me just still look into this more.
00:19:21
Speaker
And I don't want to meet because I'm just confused now.
00:19:24
Speaker
So just don't come by.
00:19:27
Speaker
She cancels the appointment.
00:19:28
Speaker
And
00:19:28
Speaker
And I'm like, come on, lady, if you let me come by, if I could help you understand this, you would be pouring me a glass of lemonade.
00:19:37
Speaker
You would be loving me because I am saving you so much on your bill.
00:19:40
Speaker
And this lady, she had a pretty high bill, 200 bucks for a single lady living in her home.
00:19:46
Speaker
So she needed it, but unfortunately she wouldn't let me back in.
00:19:49
Speaker
So in my opinion, if I could have got back in in the same day appointments, we could have went over all those things.
00:19:55
Speaker
I think I could have closed her.
00:19:56
Speaker
I think I could have brought up the stuff on the website.
00:19:59
Speaker
It would have been good, but you know, shoulda, woulda, coulda, you can never know for sure if these things would have been a deal or not a deal, but I think it could have helped.
00:20:09
Speaker
Okay.
00:20:10
Speaker
And so another con of your next day appointments is
00:20:15
Speaker
Um, for me, it can just be really hard mentally.
00:20:18
Speaker
Sometimes if I think I have a full calendar of appointments set and then all of a sudden, boom, they all fall through and then I know, okay, wow, I was not planning on knocking today, but I got no appointments now.
00:20:30
Speaker
So I guess I'm out knocking.
00:20:32
Speaker
And, you know, nothing wrong with knocking, but like I was talking about at the beginning of the episode, I wanted to put my closing hat on.
00:20:41
Speaker
I thought I had appointments booked all day.
00:20:43
Speaker
And now all of a sudden I have to take my closing hat off, put my knocking hat back on.
00:20:48
Speaker
So for me, it can just be tough mentally sometimes if I'm getting a lot of cancels.
00:20:53
Speaker
Okay, obviously, don't get cancels.
00:20:56
Speaker
This isn't going to happen.
00:20:58
Speaker
Follow some of the stuff we talk about in the podcast to solidify your appointments.
00:21:01
Speaker
But hey, no matter how much you solidify your appointments, stuff like that happens.
00:21:05
Speaker
Okay.
00:21:07
Speaker
Okay.
00:21:07
Speaker
And so that's another thing.
00:21:09
Speaker
If I get a cancel on a same day appointment, it's like, okay, well, it's not that big of a deal because my knocking hat was on anyways.
00:21:17
Speaker
And, you know, it's just bonus, bonus money if they were going to sit.
00:21:23
Speaker
So yeah, that's my thoughts on it.
00:21:25
Speaker
That's some of the cons.
00:21:26
Speaker
And
00:21:28
Speaker
Yeah.
00:21:29
Speaker
I'd love to hear what you guys think.
00:21:31
Speaker
Shoot me any other pros and cons that you can think of.
Tailoring Appointment Strategy to Client Profile
00:21:35
Speaker
And just to wrap this up, so here's the answer to the questions.
00:21:38
Speaker
Which is better?
00:21:40
Speaker
Is it better to set same day or next day appointments?
00:21:43
Speaker
So if you can't tell from my pros and cons list, my thought is this, that I think it's best to do a combination of them.
00:21:52
Speaker
Okay, and I based off of buyer type.
00:21:55
Speaker
I based off of age.
00:21:57
Speaker
I based off of the situation.
00:21:59
Speaker
A lot of this, I think, comes with time.
00:22:01
Speaker
Just being able to gauge the situation.
00:22:03
Speaker
And I don't do it right all the time.
00:22:06
Speaker
Sometimes I set up same-day appointments when it probably would have been better to do next-day appointments.
00:22:11
Speaker
But if you can hear from a lot of my stories, a lot of my same days come from people that don't have much going on.
00:22:18
Speaker
Old ladies, retired people.
00:22:23
Speaker
People that work from home and I don't know, people that are just chill.
00:22:28
Speaker
People have the buyer type or personality type where they like to talk.
00:22:33
Speaker
They're fine letting you inside the house.
00:22:34
Speaker
Most of these same-day appointments, I did get inside the house.
00:22:38
Speaker
That's another key.
00:22:40
Speaker
And so things like that, just based off the situation, based off the people.
00:22:45
Speaker
And if you're having to pull teeth to try to get them to set a same-day appointment...
00:22:50
Speaker
Or if it's like, I think I might be here later tonight, you can try to pop by.
00:22:55
Speaker
Then I would just go for the next day appointments.
00:22:58
Speaker
I had a guy last week where I did this with.
00:23:01
Speaker
I said, hey, I'm actually wrapping up with a few of your neighbors here.
00:23:05
Speaker
You'll be here later tonight, right, if I pop by.
00:23:07
Speaker
And he's like, I might be, but I don't know.
00:23:12
Speaker
And so I made the mistake of just being, okay, well, here, I'll pop by.
00:23:15
Speaker
And then if not, we can just figure out a time for a different day.
00:23:19
Speaker
And we left it at that.
00:23:20
Speaker
There was nothing solidified.
00:23:22
Speaker
And surprise, surprise, they came back at 7 o'clock, was nowhere to be found.
00:23:27
Speaker
And then it was like, yeah, it was like pulling teeth to try to get this guy, try to get in touch with this guy again, try to set none of their appointments.
00:23:35
Speaker
So I believe this, that if you're going to, you know, shoot for a same day or next day, make sure it's solid, whatever you do.
00:23:43
Speaker
If they're just giving you excuses for the same day, just be like, okay, we're here.
00:23:46
Speaker
Let's just do the next day when you guys will for sure be here, rather than setting a crap appointments and just praying that it goes through that day.
00:23:55
Speaker
Okay.
00:23:57
Speaker
And yeah, but that's my thoughts on it.
00:23:59
Speaker
Just gauge the situation.
00:24:01
Speaker
Be careful about time wasters.
00:24:04
Speaker
And yeah, you do.
00:24:07
Speaker
And maybe you like the next day.
00:24:08
Speaker
And there's no, that's my preference.
00:24:11
Speaker
That's what I say.
00:24:12
Speaker
But I'll end with this.
00:24:13
Speaker
There's not really a right or wrong answer.
00:24:15
Speaker
Okay.
00:24:16
Speaker
I know guys, some of the top guys in the industry,
00:24:19
Speaker
don't do same day appointments.
00:24:21
Speaker
If you've listened to my episode with Ashton Buswell, he was a, this dude closed 21 deals in a day.
00:24:27
Speaker
It's one of the best.
00:24:29
Speaker
He's over at Legacy, but he's, he doesn't do, I don't think his thoughts have changed on this, at least last time I talked to him, but he does not do same day appointments.
00:24:39
Speaker
He prefers the next day appointments for a lot of their pros we went over because he feels like it's more solid appointments.
00:24:45
Speaker
He feels like they've had time to digest the info a little bit better.
00:24:50
Speaker
And yeah, he and he likes that whole separation of time separation of hats that he can just divide his days out.
00:24:56
Speaker
Okay, I know I'm going all in knocking today.
00:24:59
Speaker
And then tomorrow, I'm gonna have my, you know, appointment day.
00:25:02
Speaker
So that's his thoughts.
00:25:03
Speaker
And then there's other top guys like Taylor McCarthy, he closes tons of same day deals.
00:25:09
Speaker
So it's just a different style.
00:25:11
Speaker
Okay.
00:25:13
Speaker
So yeah, let me know your thoughts.
00:25:14
Speaker
Would love to hear them.
00:25:15
Speaker
That's my take on same day versus next day appointments.
00:25:19
Speaker
I prefer a combination.
00:25:20
Speaker
Which do you prefer?
00:25:21
Speaker
What's your style?
00:25:23
Speaker
Hope that helps.
00:25:24
Speaker
Send this to someone who had the same question.
00:25:27
Speaker
And if you're an appointment setter for a company,
00:25:31
Speaker
Um, yeah, another thing with that is you just got to go off of obviously people's schedule.
00:25:36
Speaker
So figure out whoever is closing your deal.
00:25:38
Speaker
Can they even make a same day appointment, right?
00:25:41
Speaker
You can't set a same day appointment if no one can go to it, if you're not closing your deals.
00:25:44
Speaker
It's another thing to consider.
00:25:47
Speaker
So I hope that helps.
00:25:49
Speaker
Let me know if you like this type of content and shoot me other questions that you guys have had.
00:25:53
Speaker
Would love to answer them live on the show.
00:25:55
Speaker
Or let me know if you like a forum or a little voice recorder thing if we did that.
00:26:00
Speaker
And next episode, we're going to have...
00:26:03
Speaker
a guy that's crushing it in solar.
00:26:04
Speaker
His name is Cody Booth.
00:26:06
Speaker
He's doing a combination of door knocking and he has like a phone setting.
00:26:14
Speaker
What's it called?
00:26:16
Speaker
Or appointment setter, a team of appointment setters on the phone for him.
00:26:19
Speaker
He's just dominating.
00:26:21
Speaker
So you're not going to want to miss out.
00:26:22
Speaker
His name is Cody Booth.
00:26:24
Speaker
And he's going to be dropping some nuggets on the podcast.
00:26:27
Speaker
So make sure you tune into that one.
00:26:29
Speaker
Send me your guest suggestions.
00:26:31
Speaker
And we'll see you guys on the next episode.
Introducing Solcitee: A Solar Learning Community
00:26:33
Speaker
Peace.
00:26:36
Speaker
Hey Solarpreneurs, quick question.
00:26:37
Speaker
What if you could surround yourself with the industry's top performing sales pros, marketers, and CEOs and learn from their experience and wisdom in less than 20 minutes a day?
00:26:47
Speaker
For the last three years, I've been placed in the fortunate position to interview dozens of elite level solar professionals and learn exactly what they do behind closed doors to build their solar careers to an all-star level.
00:26:59
Speaker
That's why I want to make a truly special announcement about the new learning community exclusively for solar professionals to learn, compete, and win with top performers in the industry.
00:27:10
Speaker
And it's called Solcitee.
00:27:12
Speaker
This learning community was designed from the ground up to level the playing field and give Solar Pros access to proven mentors who want to give back to this community and help you or your team to be held accountable by the industry's brightest minds for, are you ready for it, less than $3.45 a day.
00:27:30
Speaker
Currently, SolSciety is open, launched, and ready to be enrolled.
00:27:37
Speaker
So go to SolSciety.co to learn more.
00:27:41
Speaker
and join the learning experience now.
00:27:45
Speaker
This is exclusively for solopreneur listeners, so be sure to go to solcity.co and join.
00:27:52
Speaker
We'll see you on the inside.