MSPs are under pressure to launch AI servicesābut rushing forward without the right foundations could create more risk than opportunity.
In this episode of Joey Pinz Discipline Conversations, Joey speaks with Greg Jones, Kaseyaās Senior Vice President of MSP Success, about sustainable MSP growth, AI adoption, partner enablement, and the extraordinary power of the channel community.
Greg explains why MSPs are still early in the AI adoption curve and why providers should establish strong governance, compliance, security, data-sovereignty, and risk-management foundations before taking AI services to market. Instead of leading with technical features, he encourages MSPs to understand their clientsā business processes and sell measurable outcomes.
The conversation also explores Gregās long-running ā1 Minute Wednesdayā series and the book it inspired. Its community-sourced lessons have generated tens of thousands for Alder Hey Childrenās Charity.
Top 3 Highlights
š¤ Why MSPs should slow down and strengthen their foundations before selling AI services
š¤ How asking for help and participating in peer communities accelerates MSP growth
š How consistent weekly content became a bestselling book supporting a childrenās hospital
Gregās central message is simple: MSP success is built through consistent action, community participation, thoughtful innovation, and the willingness to ask for support.
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Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
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