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Waitlist: Are Annual Passes a Bad Deal for Theme Parks?
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On This Episode
On this episode of the Waitlist, the guys react to a recent article which argued that Annual Passes have become a bad deal for Theme Parks.
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Transcript
Introduction to the Podcast
00:00:09
Speaker
This is Skipper Albert A. Wall, the voice of the jungle, broadcasting on the DVC to all points unknown. If you're within the sound of my voice, you're listening to Welcome Home Podcast on the DVC.
What are Waitlist Shows?
00:00:30
Speaker
Hello, welcome to the waitlist. This is, you know, i I don't know if everybody knows what our waitlist shows are, especially if you're new, but a lot of times, you know, especially during the summertime, we are busy. We got things going on. We're we're not around. um So, you know, we really do this waitlist show as a topic-based show that that we can, ah you know, use on the weeks that we're not here. and And that's is a shorter show. So yeah, so this is not a full size show. it's It's meant to be bite sized. And yeah, we we have usually one to two topics that we'll talk about and um that'll be it. So yeah, this time around.
Are Annual Passes a Bad Deal for Theme Parks?
00:01:10
Speaker
I love this topic so much. All right. and And I know Damon's going to be mad that he wasn't here for this, but unfortunately um it just didn't line up for timing. But
00:01:20
Speaker
um the The topic is um annual passes have become a bad deal for theme parks. This is a an article that was posted in the the Orange County Register um talking about um debt. and I guess that the the proper summary is thinking that you know maybe theme parks should not be selling annual passes. like like This is kind of an interesting hot take. because Well, especially from Robert Niles, too, who is a pretty well-respected journalist around around theme parks, right? he's I mean, he's he's a pretty big theme park writer. Yeah. So so yeah, the the the premise is that the reason that we're paying more for everything at Disney is because of annual passes. And that if Disney stopped, or not Disney, but if theme parks stopped offering annual passes,
00:02:16
Speaker
Would that be beneficial to everybody as a whole? And then, you know obviously, people of annual passes um you know have to pay. but it but it the The, the, the thinking is that, uh, that, you know, every, if, if everybody, you know, was paying the same price, it would actually bring down the cost of things like genie plus and stuff like that, because part of, or I guess the argument here is that, um, you know, services like genie plus, they are factoring in that there are annual pass holders that.
Do Annual Passes Raise Daily Ticket Prices?
00:02:55
Speaker
um you know They're not spending a ton of money or you know they they bought their pass and they're getting a great deal on it and they have to upsell all these other things so that they're still making money on those people coming to the park and that they're not just effectively having a free day in the park. so yeah it the The thinking is is that annual passes are, you know while a few people may benefit from the annual passes, it's punishing the the whole larger yeah the whole the larger theme park goers. So so this is an interesting thought. but It's an interesting take. Yeah, no. So I just want to read some of the things you wrote in this article because i I do think he has a decent argument.
00:03:36
Speaker
actually, which is why I'm excited to talk about this because I would have never thought about it this way, but he did. What he said is the move to passes from daily tickets has created profound financial and operational effects on the industry, and it led me to wonder if they'd be better off if parks did away with their annual passes and went back to daily tickets. Listen, he acknowledges that this sounds crazy, right? Yeah, it does. He said, I suspect the dramatic increase in prices for daily tickets ah and and prices as well as development of paid line skipping services such as Six Flags is FlashPass and disney plus i mean yeah Genie Plus are direct consequences of the park's success selling annual passes. Annual passes started as an attempt to increase revenue per per visitor by upselling them to a higher price pass, but the result has been a decrease in revenue per visit, which is what you were saying,
The Cycle of Pricing and Pass Purchases
00:04:25
Speaker
Trevor.
00:04:25
Speaker
And so as pass holders chase value by visiting more, they crowd out people that are just buying tickets for the day. And that makes the parks, in turn, charge for you know higher ticket daily ticket prices, more for you know in-park things. ah you know And basically, what his his argument here is those Because of that, it's driving prices higher for everybody. And he also mentions here, though, too, that the irony of this is that the higher prices drive more dedicated visitors to buy annual passes, which perpetuates the cycle.
00:05:00
Speaker
it because it it yeah so and it's it's interesting. And you know he says casual fans stop going to Disneyland and other theme parks. And and Robert Niles, is you know this is Orange County Register. I he's i think he's mostly Disneyland, but i mean he talks about Disney Park in general. so um But he you know mentions how Disneyland and other theme parks, is because they can't afford them anymore. And so you know you end up with this conversation that we've had ah a lot where you know it in in a lot of ways Disney and Universal and and some of these bigger theme parks are becoming places that only people with a lot of money can go to. right and And that's obviously not what what Walt envisioned in the beginning. right and
Limiting Passes: Impact on Demographics
00:05:38
Speaker
you know But it's it's interesting though because I i just don't
00:05:43
Speaker
I see Disney doing more of this now because they're limiting the amount of season ah season passes or annual passes that they're allowing. But you know like over at Disneyland, like that you know they'll stop they'll start selling them and stop selling them and you know start selling them and they they go back and forth. But um you know it's they still exist, right? but qui he He said, ah he actually said, ah imagine if, you know, ah in one January, the parks did without annual season passes for a year just to see how much demand actually exists for their parks at regular prices. And he says, i suspect I suspect that the parks would quickly have to lower their daily ticket prices to keep their parks filled. But their average revenue per visit would increase with pass holders out of the mix. Now, I know we've actually I think this argument has been in the in the discord before that, you know, that there are a lot of people that feel like, well,
00:06:34
Speaker
No, I'm not a less valuable customer because I go more often and every time I go, I spend a lot of money. right yeah and yeah that that thats the This is the hard part ah of trying to rationalize this. right is you you do have different um You do have different groups of people here that that um you know People who are annual pass holders, they're saying, I'm going enough that you know it's justified for you know me to
Local vs Tourist Attendance
00:07:04
Speaker
get a deal. or like like the I think that's part of the premise, too, of annual passes. is that
00:07:09
Speaker
you know if you're and and Actually, you know to to the earlier point about you know people buying into it, and and part of the reason that I bought into it in the past is that um when you go enough or when you go past a certain point, you know it does start getting expensive and when you you start looking at the the best way to save money and the annual passes are the best way to save money if you start going you know past a certain number of days, right? yeah so So the interesting thing is that, yeah, it's the it's so it's a weird s flip of
00:07:45
Speaker
who you're um your target audience is at the end of the day. Because you know we've talked about this before, you know like you said, you know the the difference between California and Florida is California has a lot more local traffic that goes to Disneyland, like it just yeah where it is and and how long it's been there and everything. There's a lot more locals that go there, but that also means that the amount of pass holders they have is a lot higher, too, because for exactly the same reasons, you know, people, you know, there's people that um I've done the same thing, too, with like local theme parks here is that, i you know, I want to go, but I will always look at, you know, if ah if I plan to go more than, you know, four times in a year, I'll get the annual pass because it saves me money. Right. But what what would end up happening
00:08:34
Speaker
is those people would look at and go, well, there's no annual pass this year. right so So they would go, well, you know i I may go once or twice, but you know it's really not worth my money. like like as and As a local person, the the reason that they go as much as they do is because there they're not paying for it. But if all of a sudden it was, well, no, you got to pay the same as everybody else, suddenly a lot of those local people are just not going
Shifting Focus: Tourists or Locals?
00:08:58
Speaker
anymore. So that that immediately changes the demographic of people that are coming into the parks. And that goes back to you know what
00:09:06
Speaker
What are you saying here later in the article that all of a sudden disney would have to be like well hold up we need to start offering you know more ticket packages for travelers you know we need to start bringing people into the park and they would stop looking at locals and they would start. um you know focusing on giving discount tickets to you know if you're buying a you know a travel package or whatever like like we actually i as a Canadian I do see that a lot like that they do habitually offer 25% off tickets and the whole reason for that is that
00:09:39
Speaker
Um, for our dollar conversion, it kind of lines it up that we're paying the same price as a full price ticket in the States, because otherwise after the conversion rate, we are paying a lot more money. Then, then you get more of those travelers, you get more of those, those, you know, non-locals in the park. And is that what, is is that what Disney wants. Like, like I guess. I think Disney wants whatever is going to make the most money, right? I mean, yeah, ah you're right. And and yeah, i get I guess you're right. that The thing is, is that that is kind of what they want because, you know, the people who are traveling, you know, there's more people that this suddenly is on their radars. Oh, you know, I could do a Disney trip or I could, you know, the prices are low enough that I can justify, you know, taking a trip to Disney, thereby, you know, so they,
00:10:27
Speaker
If they're if they're going, you know, you you know, they're they're spending money on souvenirs. They're spending money on Experiences and stuff that locals don't do so So, you know, it kind of it does it does make a lot of sense why you would not want to have annual pass holders like it's but yeah, like the the thing is is that there is a threshold there and of you got to make sure that ah it's attractive enough, but also not too attractive that that the part like like there, there, there's again, that balancing thing that we've talked about before, where, you know, they don't want to make it too cheap or too expensive that people are coming.
How Pass Holders Benefit Operations
00:11:09
Speaker
But the interesting other side of this is that the annual pass holders and, um, but like, like, The short term of not having annual pass holders is you know they have to do a lot of advertising and coaxing people to the parks. When you have pass holders, those people are consistent. That's true. and and maybe that's Maybe that's something that Disney is looking at, is they like the fact that you know they know these people are not necessarily spending their money,
00:11:42
Speaker
But they know that they know they can always get them in the park, which automatically gives them the opportunity to advertise all these upcharges to them. So maybe they actually prefer this because there's not a question of, you know, you know, we throughout this advertising or, you know, hopefully we bring people to the park versus we know these people are coming to the park. And once they're in the park, we have the opportunity to, you know, sell a lot more things to them. Right. Yeah. So yeah, kind kind of interesting that like, I can see both sides of it. and i And I don't know that I would, I mean, I wouldn't hate it if they did away with annual passes, but I also don't know that that would make it a better experience.
00:12:28
Speaker
right Yeah, I don't know if it would either. right like it's this is This is an interesting thing too. He mentions, my best recent experience at parks outside of Disney and Universal have been at Silver Dollar City and Holiday World. Parks located far from big cities that provide a ready supply of and that provided ready supply of annual pass holders. They have had to survive on daily ticket sales, which have led to a better park experience. i mean yeah i you know but There's the other part of those things too. it's like Sure, they've had to survive on daily ticket sales, but if they did sell annual passes, or i mean maybe they do. i mean If there's just not enough locals to buy them, then i mean you're just you're having less people come into the park anyway right on a consistent basis. like I don't know if that's really proof of anything. you know Yeah. i mean it's and i guess i've I've also seen it go the other way. so i've We have um
00:13:24
Speaker
um We have a local theme park here that ah like I went there all the time as a kid and it was actually funny because it they had part of the reason that they were able to function. for a long time was they actually had an agreement with Hanna-Barbera. A lot of the park was themed like the Flintstones. and This was like back in like the 80s and the 90s. I know, but but hey, Hanna-Barbera was big for- Listen, I had my Flintstone vitamins. I you know i was there. exactly So, so so the but the thing was, is that it was it was a popular park. They did sell annual passes as well. But again, even as locals, like people were not buying up the annual passes. And then the interesting thing that happened was that Hanna-Barbera got bought up by Warner Brothers. And so then the theme park had to
00:14:16
Speaker
get rid of all the Hanna-Barbera theming, which is funny that um some of it is still there, but they've, like, painted over it or tried to make it, like, not look like the old Flintstone stuff, which is... Put, like, a Hanna-Barber mustache on Fred Flintstone. It's like, now he's not Fred Flintstone. Well, no, the Flintstone statues were gone, but, like, they had, like, they actually had, like, there was a, like, like his car. Like, you could actually sit yeah in the Flintstone car. And I believe that might be gone now, but I remember it was there, but at one point they like repainted, like they they put like extra stuff on it and they made it look enough. Not like the car, but yeah. i mean but But back to to the point of like, you know, once that Hanna-Barbera sponsorship stopped, um, the park's attitude really changed. Like, like that was where I noticed, um,
00:15:05
Speaker
you know they They needed to up what they were doing for for local sales because they like part of the reason that they were able to offer what they did was that they actually had they had alternative money coming in from the sponsorship. so you know They could offer better deals on tickets and stuff like that. so so that's part of that's That's another factor in this too, is that you know outside money sponsoring the park, which you know Disney does do this as well. They have sponsorships in the park that help offset their costs. So you know something else to think about. But what ended up happening with this particular theme park was
00:15:42
Speaker
the experience there got to a point where it felt bad. like when when i got to um you know I went there many times over the years, and then eventually, you know when my son was very young, we went there, and again, this was post all this Hanna-Barbera stuff, and we went in there, and um I think like the first two trips we were there, um i like i was not i I went back begrudgingly because it was like ah yeah you could see that like like the the people running the place, like like you could see that they were just like scrambling to keep it open. like like It did not
00:16:23
Speaker
it it It did not do well for a while and and I think the thing again, like it's actually turned back around again over the years, but that was again because somebody somebody somewhere has invested money into it and they actually like built some new rides and and did a couple of things to to spruce up the park and now it's back to being like a place that people want to go year over year. right like it's it's ah It's a local theme park that and part of the problem too is you know living in in Alberta, it's really only open for about like four months of the year because it gets too cold to run a theme park. right yeah yeah so So the interesting thing is that um you know did you know them them not like they did offer annual passes, but at various points, the annual passes were not always like
00:17:15
Speaker
There was points where like an annual pass would be the equivalent of like two days at the park, which when you think about it, they're really just trying to get anybody in the door because it's like you know you know if you buy an annual pass or you know if you go there more than twice and the annual pass pays for itself, like Like, that's a really cheap, good deal, but it was also reflective of the state that the park was
Revenue Strategies and Sponsorships
00:17:40
Speaker
in, too. like So so there there is a there is a see or there's a there is a floor to how low you can go, I guess, with offering up things like annual passes, I think. I don't think removing them altogether
00:17:53
Speaker
is a great idea because, you know, you know, saying that and I know I know he says in this article, he argues that, you know, you know, this place relies entirely on ticket sales. I don't I don't think even these parks that, you know, are not necessarily connected to a major city, but they're entirely relying on daily ticket sales. I think there is still an aspect of annual passes that are happening. But again, it's a balancing act of is you know making it too cheap or too available actually brings down the quality of the park as well. Well, and to your point, I i just i just pulled up so several dollars. so They do have annual passes. they I mean, they're seasonal passes. They're not annual passes. Again,
00:18:40
Speaker
again seasonal, like it's it's the same thing ah as the theme park up here that they they don't, you know, they don't run all year, right? So it's not like you get a yearly pass, it's you get, you know, really it's for like three or four months or whatever. Whereas Disney universal, both Disneyland and Disney world, both were built in places that have year round good weather. So you, I mean, I don't know if you call this time of year good weather, but, but yes, better than your weather. Um, but, uh, you know, interestingly enough, it's, it it really, um,
00:19:15
Speaker
the the You're right, because you're paying a lot less and they're making ah their money in a much shorter time span. Interestingly enough, ah my local theme park, which is Carowinds, and they're they're owned by Cedar Fair, which is now Six Flags Cedar Fair. They're actually headquartered ah or well Six Flags Cedar Fair are going to be headquartered out of where I live. right so you know Growing up, I went to Six Flags Great Adventure in in New Jersey, which is a huge theme park. i mean it's and and you know You get people from New York coming down, you get people from Pennsylvania, you get people from phil you know from Philly coming coming over. and
00:19:50
Speaker
ah you know so you kind of It's it's kind of centrally located in a place where there's a lot of people. right But they still had annual passes too. you know they I used to get annual passes there, even though you know they were only open for certain amounts of time of year. But down here at Carowinds, they actually had announced, interestingly enough, a few months back that they were going to operate year-round, which they were not doing before. And then a couple months later, they were like, hu just kidding. But but it's it's it's it interests me to like, I wonder if
00:20:24
Speaker
that has you know something to do with with you know the the way the tickets are selling or how many people they got to be annual pass holders. There's a lot of interesting things here about the finances and the operations of theme parks that you know really ah you know is what he's arguing here. right and And he's even mentioning too, cheap streaming services helped kill demand for ah box office movies and linear TV, annual passes of trapped theme parks and their customers into what has become a bad deal. I don't know if I would call it a bad deal for customers, right? Because like if i even if I go to my local Carowinds, it's like 100 bucks for a season pass. And like a daily pass is, I don't even know what a daily pass is, but it's, I mean, two trips and I paid it off. 20, 30 bucks. Yeah. So and yeah, like what I was talking about is like you know yeah you know two or three trips, it's justified, right?
00:21:15
Speaker
Yeah, exactly. like A daily ticket, I'm just going to pull it up. Yeah. so A daily ticket, they're doing a promotion right now that's 40 bucks a ahead. right like so If you go three times, you've already made your money back. so like To me, that's a good deal. But I understand what he's also saying by the the idea of all the upcharges are a result of that. but I don't know if they really are though. i just so I just think they want more revenue when they're trying to charge more for stuff. I don't know.
Financial Dynamics: Prices and Sponsorships
00:21:40
Speaker
There is another factor here that I i feel is being ignored. yeah and This goes back to what I was saying about the Hanna-Barbera sponsorship. is um so You're talking about caravans and how it's run by Six Flags, right?
00:21:54
Speaker
Yeah, well, basically everything outside of Disney and Universal now is Carowinds. I mean, I'm sorry, is a Cedar Fair or Six Flags. So yeah goes that conglomerate owns everything pretty much. Yeah. so but So the thing is, is that all of these other theme parks they do have, they have money coming to them through like deals from their, their parent company or sponsorship or whatever. yeah um So it's not, it's not exclusively, you can't just exclusively say, Oh, you know, you know, the ticket prices affect, you know, the quality of the park, the, you know, how busy the park is, you know, what kind of,
00:22:32
Speaker
um experiences that like like There is a lot more factors here than just, you know I don't believe saying that you know if we killed annual passes entirely, that it would um that it would make for a better experience because I think the other side of that too is you know the the companies investing money into these parks if the park is you know If the park is trying to get people to come there and they have a bad year for whatever reason, part of like people investing, like like including sponsors and stuff, is that they wanna make sure that you know the money that they're putting in is justified. And if ah if a company can say, well, you know we hey, we've got, or a theme park says, hey, you know we have this many people coming through the gate every day, but then also, you know you know you have guaranteed people coming to your stuff via annual pass holders.
00:23:29
Speaker
that is a selling point too. and that also like it's all It all affects one another. like like yeah It's not fair to say that you know if you got rid of the annual pass holders that you know it would just naturally make for a better deal because it does like you wouldn't necessarily get the sponsorship that you do. You wouldn't necessarily get the investment in the park either because the the park would be just trying to make ends meet. And I know Disney is not trying to make ends meet, but but you know a lot of parks would... Like I said, you know you know that's actually what happened with our local park was that because they lost the sponsorship, they went very quickly from you know you know being... like ah you know you know It felt
00:24:16
Speaker
not like disney but it felt like you know it was it was a nice theme park and it was the after you know i know my pee and all that. I'm very quickly devolved into survival mode which almost turned it into, like a carnival, which you know if you know the difference between like a theme park and a roadside carnival, like it it's it's a very different feel. right like So so you know you know not not having the revenue from annual pass holders could also you know be a means that people say, well, I'm not going to sponsor something in your park.
00:24:52
Speaker
And then that actually hurts the park on a larger scale than just having those annual pass holders there. Like I said, it's it's a weird thing. And and i'm I'm not arguing that, you know, they should keep annual pass holders either. But I feel like there's you know, you know, maybe what he's saying here is that revisiting the way annual passes work or or maybe like like, you know, Disney does do that. You know, they're always looking at like, you know, block out dates and, you know, you know, limiting it. because you know you don't want it to run too much that the the annual pass holders are kind of um driving the the feel or or driving the the direction of the park, but you also don't want to necessarily cut out that demographic either.
00:25:34
Speaker
Well, right and you know, to, you know, to your point, right, so like Disney's been experimenting with this for a long time now, right? Where, like you said, they've been having blackout dates, they've been having, you know, you pay more for the privilege to skip the blackout dates, right? um in And, you know, the other part, kind of what you're talking about, Trevor, it's like, If you were to get rid of the annual passes, then you're also going to miss out on filling the space of the parks year round, right? ah Even though Disney's busier most of the time now, right? like so yeah There are very few off seasons, as everybody says now.
00:26:08
Speaker
But there are still off times where it's not that busy. And if you didn't have annual passes, you know a lot of annual pass holders will go during those times because the parks aren't as busy and they're going and they're still spending money. But if you were to get rid of that altogether, they probably wouldn't decide to go on a daily basis and then you don't get that revenue from those people that are coming in. right And listen, I get it because you're going to have some annual pass holders that are just going to come to the park, do a couple rides, then go home and not spend a dime. right like That's Understandable. right I would do that if I live close by. I would i would you know pop in for going spaceship Earth and go home. It's you know but it's it's interesting. and i had The idea of this, if you just get rid of Parkhole, because even you know before ah Genie Plus was a charge service, like pass pass annual passes still existed. right like it's not like yeah and and Really, that the value associated with that was actually pretty huge because yeah
00:27:04
Speaker
you Yeah, you were you were being able to use the FastPasses and all that for free. Exactly. Yeah. Yeah, I would almost say like you know if you want to do that, right like maybe you just charge the annual pass holders for Genie Plus and then everybody that buys a daily ticket gets Genie Plus for free. You know what I mean? Because like if you're if you already are valuing the daily ticket holders you know or the or the you know seven, eight day ticket holders more than if they those people bring in more revenue and you don't need that extra revenue from them, then you know you reward them with buying daily tickets instead of buying the annual pass.
00:27:38
Speaker
Yeah, maybe maybe that's the maybe that's the perk is that, you know, it gives people the ability to argue, you know, versus, like you said, buying a seven or eight day ticket or getting the annual pass. Like, like yeah, I think we've all kind of done this math is like, you know, which which plays out better. They've also done similar things like um I mean, the the dining plan thing is not the best example, but ah Well, because you know, they've done like the the dining plan with a room reservation thing But really like it's it doesn't actually save you money but Disney definitely has posed that as a yeah as a perk or as a you know, you know to get again to get people in the park and I remember it with fast passes that they did um didn't they have a thing at one point where
00:28:28
Speaker
you, if you were staying on property, you could reserve your fast passes sooner than other people. Yeah. Yeah. That was the first. Yeah. Yeah. So, so again, like like maybe, maybe these are all things that it's like, you know, annual pass holders get, you know, stuff like, yeah, you know, genie plus and whatever, but yeah, maybe, maybe at some point they'll consider you know, incentivizing people who are not staying on annual passes. And yeah, like you said, maybe that's the play is not not to completely remove annual pass holders, but maybe to not make it necessarily as attractive as, you know, somebody who's planning to go there for a week, that, you know, a person staying there for a week gets gets a benefit of some sort.
Ticket Strategies: Quality vs Experience
00:29:13
Speaker
Right. You know, it's not to say that, you know, the annual pass holders go to the back of the line all the time.
00:29:19
Speaker
But yeah, like like I think Disney does need to be cognizant of this because um yeah it's it's a weird balancing act. like you You don't want to swing too far one way or the other because I also see that if they offer too many things for non-annual pass holders, that that actually ends up hurting them as well and um you know gets us into a place where the parks are just full all the time and everybody's unhappy. and and yeah that's yeah that's That's a good
Maximizing Profits: At What Cost?
00:29:50
Speaker
point. I want to i want to like kind of end on this note, and Trevor. is like i While I don't 100% disagree with his logic here, I also know that Disney has and Universal you know and all the other theme parks have people that think about this stuff all the time right and and do the math on it.
00:30:08
Speaker
And I can tell you unequivocally that Disney and Universal are going to do the thing that makes them the most money, right? Like that's at the end of the day. This is true. yeah So if they if they felt like not selling annual passes would make them the most money, then they would stop selling annual passes, right? like that's At the end of the day, what i what I truly believe, I know that's like a really heartless way to think about it, but they're their company, they're publicly traded companies, they they you know have responsibility to shareholders to to to make money and that's what they're trying to do. and But um you know at the same time, when they you know Disney World didn't start selling annual passes for a while, locals were mad, right? I mean, Trevor, remember we talked to that one person when we did the meetup when you and I were together was talking about how they didn't have the kind of buy annual passes.
00:30:56
Speaker
and they were annoyed because they they didn't want to spend the money. you know They just went $200 to go to the park for one day. right and That's the kind of things that you miss out on when you don't have the passes. True. um but so so let me I'll throw this one back at you just to to counter that and for some food for thought for everybody is, yes, I know you're saying that the you know they've they've got people that are looking at this stuff and they're looking at what will make them the most amount of money.
Innovative Thinking for Long-term Success
00:31:24
Speaker
um those people sometimes have tunnel vision, though. That's true. And I will say that, you know, you know, even though you can have the most knowledgeable people in the world, um sometimes they do need to think outside the box. And sometimes they do need to explore these things from an angle other than the corporate typical one, because that's really how, you know, a company like Disney gets innovative, gets creative and and stands out from the rest is that
00:31:54
Speaker
You know, they shouldn't always be following the trail of money and they should actually be looking at it from an angle of, hey, could this actually make ah like sometimes the standing out and the being being a trailblazer will actually make them more in the long term. But they need to stop looking at quarter over quarter revenue in order to do that. And that will make the shareholders very displeased. ah i don't Listen, I don't like looking at anything from like a strictly business you know lens, because I do think Disney also cares about customer service, and they do care about doing things that customers want. I mean, you can see it all the time. Guests give feedback. if They change things. like it's it's you know they They listen. They do.
00:32:38
Speaker
but um Yeah, I don't know. I really don't know. I don't know the answer to this. it's It's an interesting idea. And truthfully, I never would have thought about it. But I liked the thought provoking you know nature of it. yeah This was a good conversation, but I think we should probably call it here. Yeah, we we should. Yeah, we should. yeah you should All right. Well, go ahead. Yeah. so so So that was the wait list. I you know hope hope you guys enjoyed it and you know hopefully this has given everybody is something to think about and maybe something to talk about. so
00:33:11
Speaker
Yeah, let's let's discuss this in the group. I want to hear what everybody else's thoughts on it are, and and you know please chime in if you're on our Discord or in our group. you know we would We would be interested to hear what you have to say about this this whole thought and ah what you think but they should do with annual pass holders. All right, that's been The Way List. This is Skipper Albert A. Wall, the voice of the jungle, signing off from Welcome Home Podcast on the TVC. When we hit a chair, how she can cuddle, is no man's affair. I looked around from pole to pole, found her in a sugar bowl. We look out, here comes my ball and change.