Become a Creator today!Start creating today - Share your story with the world!
Start for free
00:00:00
00:00:01
Avatar
27 Plays1 month ago

On episode #11 of the Postal Blue Podcast, we speak on how the postal service is slowly interfering with and possibly phasing out customer service. Although they will never own up to that, and management will never admit that postal carriers know that they are and can speak to it. Will not be bullied and this needs to be heard and our customers come first. Make sure you protect your carriers and front counter clerks from the system that believe they should be robots.

https://www.youtube.com/@amazanstudios

#usps #nalc #postalblue

Recommended
Transcript

Introduction and Disclaimers

00:00:09
lastyles
What's going on, ladies and gentlemen, let's go ahead and get the disclaimers out the way that you guys do here every so often. Give me one second, please. I actually can get the intro and the disclaimer out the way.
00:00:43
lastyles
and we do appreciate all that so all that support. I did just click that again on ah for purpose. You know what I'm saying? And I do got another one for you. I'll give you one moment.
00:01:20
lastyles
Again, that's also for for management. and They will try your boy. You know what I'm saying? So I'll be able to throw that in there as a reminder every so often. You know what I'm saying? It's been about maybe eight podcasts since the last disclaimer. But what's going on everybody? Again, this is September 15th.

Technical Issues and Episode Reshoot

00:01:43
lastyles
This is a reshoot. It's 11.58 p.m.
00:01:48
lastyles
I did this like, I don't know how many hours ago, finally got the ah new audio interface in, hooked up the mics, did the whole show, and then it's static in the goddamn audio.
00:02:04
lastyles
a So I will run through the through this, but I will not. It will not be think it was 54 minutes and I'm solo today. It will not be 54 minutes. OK, maybe 30, maybe 30.
00:02:22
lastyles
But again, how you guys doing this week. Again, I'm stay up late. I'm gonna get this done. Get this uploaded so you guys can get this Monday morning because the number show that you guys are really enjoying the content weekly and it's helping people get through their day you do you know on Shout out Zincaster. Do you know, it it shows me but what's the like highest peak times that people are listening to the shows, ah time of days, days of the week and things of that nature. So it seems that between nine to 12 is when we get majority of the ah ah listeners streaming. so
00:02:54
lastyles
Clearly you guys enjoy listening to it on your Monday mornings and I don't want to let you down. So I'm out to just stay up and get this taken care of. I'm tired and I gotta work tomorrow. So let's get this out the way. No disrespect intended, but I am tired. Right. So.

Decline in Postal Service Customer Service

00:03:12
lastyles
OK, this is title might seem a little bit off putting or confused, but this is no more customer service. Right. And that title stems from the topic of today's customer service. I mean, today's show right in postal concerns of the speedy, speedy, speedy, speedy, speedy, move fast, move fast, be unsafe and be unsafe. Take all the shortcuts you can. And that causes a lot of customer service issues or lack of customer service servicing, right? The lack of customers being serviced or serviced properly for your money, right? Anybody that use the postal service to send anything, mail, packages, you get passports, you buy tape, you buy any type of tracking for a certified registers express.
00:04:05
lastyles
If you say anything, you you're you're a customer. If you receive anything, you're a customer, right? Because that means someone that's connected to you paid money, or again, you order something. So you're a customer, you're all customers, right? And you should be getting treated as such, not shortchanged because the post office wants to
00:04:33
lastyles
Let me, I'm trying to think of the best term I can use. They want to turn the post office to like a fast food spot. Right. I want to shout out no actual specific fast food places. I had to catch myself cause I was about to do that, but I want to be it wants to think there's fast food and it never takes customer service at least as of recent years, it doesn't take customer service into play when when people are doing their job, right.
00:05:03
lastyles
Well, let's say it up into the stations, right? Because it even takes, it takes it into account for clerks inside the stations that they have to do customer service. But for some reason that stops at the carriers, like carriers don't have to do customer service. And if they got five, six, 700 houses or addresses on their routes that they don't have to speak to those customers or service those customers or help them with change of addresses or with postal information. ah How about how much stamps are or how much is a book of stamps or
00:05:32
lastyles
you know, what's my closest post office? What's the hours? You know, this this happened right at one of our stations. The manager, the manager of the station was walking with a carrier while the carrier was delivering.
00:05:49
lastyles
A customer, meaning a resident, right? So when I'm saying customers, I'm not talking about the people that would walk into a building trying to purchase something. I'm talking about the residents, right? That the then you ah you as a mail carrier are delivering on your route to houses. A resident, someone that lives at one of the houses, come to ask the mailman a question. The manager interrupted the resident and said, excuse me, but you can't talk to them. That's a customer.
00:06:18
lastyles
You're a manager of a station and this man has a question for your business and you gonna tell him that he can't talk business, which sounds crazy, right? Sounds crazy that you guys wouldn't imagine behind the scenes, right? So just just to reflect on customer service, right? I went on Chrome browser Now, you could go in any your browser that you want to use, of course. I went on Chrome but browser and I looked up all the post offices in my district. We have 20 post offices in my district, right? I'm going to read you the rating that they have. This is important because the post office
00:07:09
lastyles
how can I say the post office brags behind the scenes that they are the best rated right and highest reviewed federal slash government government organization right they brag about how they're they're the cu the um the nation we hi hold them in higher regard than any other federal organization comparing them to the FBI to c the CIA the IRS VA even higher than the military they like to say it how they're higher higher reviewed and high high Viewed in the military and other organizations such as even a VA hospital You know I'm saying any right cool
00:07:56
lastyles
They brag about this. Now you wouldn't know this, but they do, right? And it's not of me. just throwing stuff out there. I've been in these conversations, right? And sorry, I don't have any video because my camera set up different from the other shot and I don't want to take it down and move it again. You know what I'm saying? Again, I'm trying to get us out the way. So there is no video today.

Ratings of Local Post Offices

00:08:15
lastyles
I apologize. I get it situated.
00:08:19
lastyles
Okay, so we're gonna go get right into the meat and potatoes, right? we Again, we have 20 stations. I'ma read them in alphabetical order and I'ma read what their rating is.
00:08:30
lastyles
we have Bayview, right? Oh, and I'm also, if I can think off the top, I will, for the people that's actually in the district, I'll read out what zip code that station service is. Now, if you don't know, most stations, if not all stations have a code name attached to them. Sometimes they're named after people, or they're named after the street or some something in form of the area that that post office is located in. Maybe it's out of town, different things like that.
00:09:00
lastyles
Right. So the the when I'm naming these names, these are stations. If I can remember the zip code of the stations, I'll i'll i'll read out the zip code. That way you'll know what station is yours just for people in Milwaukee, Wisconsin. Now this is for everyone, but this ah ah you this can hit close to home if you if you work in a Milwaukee district. Right. Bayview station.
00:09:23
lastyles
has a rating of 2.9 out of five stars. Again, this is out of five stars. 2.9 out of five stars for Bayview. I don't know what the zip code is for Bayview right now. And again, it's late, so I might be drawing a blank on some. Bradley Station. Bradley has a 1.4 out of five stars. Bradley services the 53223 and the 53224 zip codes.
00:09:54
lastyles
Dr. King Station has a 3.0 stars out of 5, 3.0 out of 5. Dr. King services 5, 3, 2, 1, 2. Fred John Station has a 2.0. That's a 2 stars out of 5 stars for Fred John and this service is 5, 3, 2, 2, 2 and 5, 3, 2, 2, 4.
00:10:19
lastyles
Greenfield Station has a 2.1 out of five stars. Can't remember Greenfields. Hampton Station has a 1.4 out of five stars. Hampton Station services 53218.
00:10:35
lastyles
Hilltop Station has a 3.4 out of five. Hilltop does 53205 and 53233. If I'm not mistaken. 205 and 233.
00:10:49
lastyles
Juneau Station 2.6 stars out of 5 services 5 3 2 0 2 Mid City 3.3 out of 5 stars services 5 3 2 0 8 North Milwaukee 2.2 out of 5 stars services 5 3 2 0 9 North Shore service North north Shore has a 3.7 out of 5 and services 5 3 2 1 7 if I'm not mistaken Park Line has a 3.0 out of 5 Services 53216 Root River has a 2.8 Don't remember the zips Sherwood has a 3.1 out of 5 stars Services 53211
00:11:38
lastyles
Titania Station, 2.5 out of five. Services 53206. Tuckaway, 2.6 out of five. Don't remember the zip codes. Tulsa, which is short for Wawa Tulsa, we call it Tulsa, 2.5 out of five stars. Don't remember the zip codes. West Alice, 2.7. And I don't remember the zip code because again, I just added the zip code thing. You know what I'm saying? Going through it right now.
00:12:08
lastyles
from the beginning. and I didn't have a plan to say the zip codes or just throw that in there. You know what I'm saying? That was last minute, so I definitely weren't prepared for that, but I do know majority of the zip codes. West Dallas, 2.7 out of five stars. Don't remember with the zip codes. West Milwaukee, 2.3 out of five. Now that station has three zip codes in it. Now if you heard me earlier, I've said two or three other stations that has two zip codes in them. This one has three. This is a consolidated station. Has three zip codes.
00:12:40
lastyles
2.3 stars out of 5 West Milwaukee services 5 3 2 1 9 and The other two I believe if is 5 3 2 1 4 and 5 3 2 0 4 I could be mistaken on the other two, but I think that's what they are And last, but not least, it's Western Station, my original home station, where I got training well i trained as a CCA and stayed as a CCA for two years. Western Station has a 2.4 out of 5 stars, and they serviced a 53210 zip code.
00:13:15
lastyles
now headquarters doesn't have a station in it. It doesn't service the actual zip code that I know of. But maybe, maybe not. You know what I'm saying? Because it does have a zip code attached to it, but I don't recall servicing that zip code, so I don't know what that is.
00:13:35
lastyles
maybe it does though and if we just never talked about it on the on any of the telecoms What I never heard about it on any other telecoms, but technically they they have five three two one five three two zero one zip code They have a rating of three and I didn't count them out to 20. They're gonna be double zero, right? Have a three that's headquarters. They have a three out of five So going over the list, our highest rated station in our district is Drumroll North Shore with a 3.7 out of 5 stars. Next was Hilltop with a 3.4, Mid City with a 3.3,
00:14:17
lastyles
Sherwood with a 3.1. Oh, I miss Hilltop with a 3.4. Sherwood with a 3.1. And then we had two, which is Dr. King and Parkland with a 3.0. That's about six stations between, that's a rating of between three and four. And the rest of them is under two.
00:14:39
lastyles
You don't even have not one four star station, let alone a five star or four and a half, right? That's sad for a company of our size who likes to brag about their customer service and how they look in their rating compared to the other federal organizations with ratings like this, with we reviews like this. You guys can go online, look up the reviews, read what the reviews are saying.
00:15:07
lastyles
This, this, this is my issue, but I got multiple issues. I might have to talk to a shrink or something like that, but I've heard not just me being on the desk, even off the desk of various telecoms. If you don't know what telecom is, this is where one representative from all the stations get on the call together. So see at least one person from every station along with multiple people from headquarters being on the same call together. Right.
00:15:37
lastyles
I've heard them on a multitude of different types of telecoms, talking about a multitude of things. And I've never, not once, never, not once in my five and a half years of being at the post office have has ever heard them on the telecom speaking about how bad their ratings are to the public and how they can fix them. Let that sink in.
00:16:08
lastyles
Let that sink in. I've heard telecoms on get them out the office earlier, get him try to get them to move faster, try to get them to do more work in whatever amount of time. Short change this, short change that.

Telecom Customer Service Experiences

00:16:27
lastyles
Hey, take all these shortcuts, take this away from them. Hey, write them up for this, write them up for that, threaten their job on this, threaten their job on that.
00:16:37
lastyles
Put them on EP for this, write them up for this on a multitude of things and never in all of this time have has ever heard them have a conference call or meeting between the stations about these scores or about scores like this. I only can come to the conclusion of they don't care. The reviews say that they don't care.
00:17:08
lastyles
Read the reviews. Read the reviews now. Take heed.

Importance of Leaving Reviews for Post Offices

00:17:15
lastyles
For those of you who's listening to the show on this episode in particular, for one, I appreciate it. We appreciate it. right Amazing Studios. Check us out on YouTube. You go to the Amazing Studios that that is spelled A-M-A-Z-A-N, amazing.
00:17:38
lastyles
Studios on YouTube and you can see all of our podcasts on YouTube and in one in one sitting you know I'm saying right now there's four is really five but we haven't did one on the fifth one in a while because we Rechange some things and then there's also a sixth one Coming out for you guys, right? So I do have a lot of work in front of me With that again Yeah. It's sad, man. It's sad. But again, I digress. For those of you who listening to this episode,
00:18:15
lastyles
If you have not rated your your stations, right? Cause I didn't see a ton of reviews on each one of these. I've seen enough, right? 80s, a hundred, a hundred something. If you have not rated your station, how about you take the time to go online and rate your station and for whatever zip code that you're in, right? Maybe that'll help bring it up. Cause you might have, you might have had, might have had a, excuse me, I am get tired, a great experience. And maybe you just didn't rate it. Maybe that'll help them bring these ratings up.
00:18:44
lastyles
But let's say all of you who who's had bad experiences, maybe you need to go on there as well and give an honest opinion of your rating. Right. And then maybe we revisit this in a month or two. Right. and And see what the new scores are. Maybe they go up, maybe they go down. Who knows? But I definitely think there's a lot of you out there with opinions on how the post office is going that hasn't voiced those opinions. It's what the postal blue podcast is for and best believe that they don't like it.
00:19:15
lastyles
They don't like it. But guess what? Nobody else is doing anything. So what are we supposed to do? Just accept it. The job and what the job is it anymore. Everybody's running from the job. Even management is running from their jobs. We won't get into that right now. But we will. Trust me. Right. It's bad, man. It's bad. And The company side management is not gonna do anything. I'm not even sure who's supposed to keep them in check on certain things, right? Whoever's supposed to keep them in check clearly is not doing their job.
00:19:57
lastyles
because a lot of things just wouldn't be happening, right? So in the union, in my personal opinion, it's not doing anything as well. They're not gonna like me for saying that, but again, I sit in the middle on what the contract supposed to be for better or for worse.
00:20:15
lastyles
And it's like the other two are just sitting on the sidelines on whatever they side is. And that's not helping the company. You're all supposed to come together to make it a better company and make it good for the employees and look in the ah ah customers. And they're not doing that. They don't even get along. They're just standing across the room throwing stuff at each other. This is how the post office is operating, which then should show you.
00:20:49
lastyles
um
00:20:53
lastyles
Your opinions are welcomed and needed, right? So if you can, whenever you get a chance to, go ahead and hit though hit hit those reviews on a whatever search app that you use. Also, what what the post office looks for, and give again, give your honest sub opinions, is when you do go into a post office and get a receipt for something, they should come with a survey at the bottom of the receipt. And I know a lot of places do they do these type of things, and I know a lot of people don't do them.
00:21:28
lastyles
But this is the only way we're gonna get this change, right? Because we are the customers and people are ignoring us but taking our money. And then we're we're in a monopoly phase where the post office is the only place that can deliver mail. So you have to use them for mail purposes.
00:21:48
lastyles
Right? but So it's crazy. So we definitely got to get that change. So when you go to the post office, excuse me, if you do get a receipt for purchasing something, there should be a survey at the bottom of that receipt. Take that survey. Take that survey. Let them know where they write at. If they're writing something, also let them know where they're wrong at.
00:22:11
lastyles
Right. I don't know if it matters. I don't know if it actually goes to them and they just throwing whatever surveys under the under the bus. Right. Or if it goes to somebody outside of them or that controls them. I don't know. I don't work in that department. You know what I'm saying? I don't work in headquarters. But again, this is very telling.

Current State of Postal Service Customer Care

00:22:29
lastyles
Our highest rated station is a three point seven out of five stars. And we have two stations that has one point fours out of five stars. One point four out of five.
00:22:44
lastyles
Right. It's a sad day, man. It's a sad day again. They don't want to do customer service. It's my personal opinion. It looks like, you know what I'm saying? Based on my, also based on my experiences, my opinion, along with my experiences from things that I've seen, things I've heard, they don't talk about customer service. They don't talk about carriers helping you with your change of addresses on the street. They don't talk about carriers helping you with issuing stamps, ah money orders, or giving you knowledge on the street, right? lot of people doing their change of addresses late or after they move, they're supposed to do it before,
00:23:30
lastyles
Right? But a lot of carriers might be moving so fast that you've never even seen your carrier before.
00:23:39
lastyles
A lot of people don't even know who their regular carrier is if they have one. Right? So we're losing customer service because the post office don't want to pay carriers pretty much to do customer service.
00:23:55
lastyles
They just want you to deliver mail, mail, mail, mail, mail, mail, mail, mail. Don't take breaks. Don't take comfort stops. They don't care if it's 120 degrees outside and you're hot and sweating and they can't breathe. They don't, that's what it comes off as. My personal opinion, that's what it comes off as. Not that they've said this, but I've heard upper management, meaning people hired in the managers of the stations.
00:24:21
lastyles
Right? Say something to the effect. I can't remember verbatim. Say something to the effect that, well, they they know what the job is, rain, sleet, or snow. He was saying that in regards to someone to someone saying, what if they say it's hot outside, or that it's raining outside, or that it's too cold. He said, well, they said rain, sleet, or snow. They know what they signed up for.
00:24:44
lastyles
Right now, right. So just me, I show up to work that day and I'm going to do my best to get the job done that day. That don't mean that i't I'm not going to have to take breaks or comfort stop to just blow zero aside. Y'all don't close out in the post office when this blows zero aside and is that dangerous? You don't close down the post office. So I still got you up at work.
00:25:03
lastyles
But yeah, I might get so cold that I might have to sit in the car for a little bit to to try to warm up. But that's a problem for some people in the post office, in the higher ups. That's a problem. Or that it's so hot outside, I can't walk around with no portable AC. So it's so hot outside that I might have to sit in the AC for a couple minutes to try to cool myself off because I can't stop sweating and I feel like I'm just getting overheated to the point where I might be getting dizzy or passed out. But according to him, I should still be moving because I signed up for Also, I've also heard him say That we robots and we supposed to be moving like robots So we shouldn't be affected by anything or get affected by anything along with weather conditions with robots. It's what he says Right, that this is one of the people Who names I'm not gonna say currently but we working our way up to that
00:26:01
lastyles
because we gonna get all their names. We gonna get all their names coming up, right? A lot of stuff is public information. We got people working behind the scenes to find that public information, easily accessible ways through your your phone, through browsing through your phone. As soon as we we figure it out, we'll get a sit down and then just go through the browser to figure out who these people is, then we'll give you the knowledge because that's public information.
00:26:31
lastyles
You can open your phone, go to your browser, go to your postal website, or type this in, get to your postal website, and you go through this area, this shows you so and so, so and so, then you get to this area, this is how you so and so, click on this, then this is how you find out who's above your manager, and you can contact them, and who's above that person, and you can contact them. You might not be able to call them, but you can definitely send some mean letters if that's what you wanna do. If that's what you wanna do. And make sure you send them letters certified.
00:27:04
lastyles
That's for two purposes. Not only does it support the post office, not only does it support the post office, you know what I mean, send it certified, but you also get a receipt. Eventually, you know what I'm saying? You'll be able to look up that tracker number and know that that letter was delivered to them. So then you would know if you're not heard or your voice not heard or you don't see any type of change that your voice fell on deaf ears. And then again, we know what a problem lies.
00:27:32
lastyles
We know where the problem lies. There's a lot of wolves in sheep clothing out here. I stand where I stand at and I stand where I stand at no matter who I talk to. No matter what side I stand on. You're both wrong. You're both wrong, right? Customer service is needed in the postal service. It's called postal service for Christ's sakes. And we trying to remove the service out of it. That's crazy.
00:28:03
lastyles
Write your post offices. Good or bad. we go We'll check back in a month to see if these numbers up, man. And again, we gotta do something about this, right? Again, this just shows that there there the intent, in my personal opinion, the intent there is to cut out customer service. Now, right now, they can't they can't help but to service you when you come into offices, right? They can't help but to service you then. But that's the only place they really trying to service you at.
00:28:36
lastyles
They're trying to disconnect the customers from their mail carriers. Mail carriers are the forefront. They're the shield for the post office. A lot of people know their post office has been whoever their mailman is. that's That's the face of the post office to them. Everyone on that route, that's their face of the post office.
00:28:59
lastyles
and the higher ups is using you as their shield. So when it's dirt on their name, your customers see you, because you're the only face they know. I hope that makes sense to you guys as carriers out there.
00:29:14
lastyles
right Same thing, when their package is lost in distribution process and no transportation along the way, the customer look at you like you lost it, because they don't understand or know process and distribution.
00:29:27
lastyles
You get a package that's broken, cut up, whatever the case is, they automatically assume they carrier did it. Cause they don't know processing and distribution along with transportation or they know how the system works. Again, we also have a ah podcast on that. How mail really travels. Y'all make sure to go check that out. And we, we break down how mail really travels for you customers who don't know before it gets to your delivery unit. Your local post office is just a delivery unit.
00:29:57
lastyles
They deliver whatever is brung to them in the morning every morning. They don't process mail, they don't sort mail in there, they don't distribute mail in there, none of that. they get That happens downtown, and then it comes to them in the morning, like six, 6.37, depending on the station. And then that's the mail that's already pre sorted. The clerks in there just got to separate the packages by the routes, and then the carrier gets set and go.
00:30:24
lastyles
They don't go through the mail. They don't pull out mail. They don't know what mail is in there. They don't know none of that. They just flout and go pause if necessary. So by the time I get to your address, if you say, Hey man, I was supposed to get this piece of mail. I had informed delivery. I wouldn't know what mail you you had an informed delivery. I don't know what mail I got.
00:30:43
lastyles
for you until I get to your address and then, okay, cool. And I don't even look at that mail to see what kind of mail that is. I don't know if that's a check, if it's a refund check, if it's from the IRS or social security, ah I don't know none of that. My job is to look at the address, see if it met your address, put it in the mailbox.
00:31:00
lastyles
Maybe he's behind, maybe still in distribution, maybe he got misordered, maybe he went on the wrong truck, maybe he went on whatever the case it is. But this is where the carrier still takes the blame for the mismanaging that goes on behind the scene. And the people don't know.
00:31:15
lastyles
the people behind the scenes. They just know us as the carriers, and we get the blame, and don't and they don't pay for that. The post office don't give us higher pay, because y'all gonna take the brunt of the the ah negativity. We gonna pay y'all more. they If they could, they attempt to try to pay us less. But we the fall guys in the post office, that's gonna change. That's gonna change. Between now and 2025, we gonna know who the culprits are.
00:31:47
lastyles
We gon' know. You gon' know. And you gon' know how to find them. going through public search engines, right?

Supporting Postal Rallies

00:31:58
lastyles
Again, customer service is needed. Fight for your carriers to to perform customer service, right? Anytime your city has ah some type of postal rally, customers should can show up as well. They don't have to just be employees. if you if you If your station, you hear about a rally or some type of, um but we would just call them rallies that are strikes because you can't strike.
00:32:21
lastyles
and If you hear about some type of postal rally, most likely there there's a branch or a craft that's fighting for something. You guys can show up. Customers can show up and go support. Hold on, I'm gonna hit that cloud button. Go ahead and go go support your local post office, go support your carriers, go support your local clerks that help you when you when you need something sent off and you go in there and there's some beautiful young ladies and I ain't into the men, so I can't say nothing about that, but yeah some beautiful young ladies at the counters that can help you with whatever it is that you need.
00:32:57
lastyles
Right? And they got a smile on their face and sometimes they don't be having the best days. You know what I'm saying? But y'all interaction cheers them up a little bit. Go fight for them as well. Fight for the people you can't see. Fight for your clerks and your mail handlers your truck drivers. that That's a part of distribution.
00:33:16
lastyles
Fight for them as well, you know what I'm saying? They got hard, I'm not gonna say they got the easiest job either. I haven't worked down there in distributions, in any of the distribution centers. We call them annexes or the plants. I haven't worked there, but I can imagine, I can imagine, right? With my five and a half years, my short five and a half years in the postal service.
00:33:39
lastyles
Customers, you can show up to the rallies. We need to start having more rallies, also unions. We need to start having way more rallies.
00:33:48
lastyles
There's a lot of problems and ain't nothing went away yet. We need to start having way more rallies than what we have. And when we have these rallies, we need some type of flyer. I ain't gonna say flyer, but we need something that we can let the customers know, some type of information that we can let the customers know.
00:34:10
lastyles
Right. how How about union? Y'all can go into your budget and pay for flyers. Pay for flyers. Do it the legal way, pay for flyers and then carriers deliver the flyers. We have to deliver like anything else that we get. Pay for the service, pay for the flyers, get the flyers to the stations, let the carriers deliver the flyers. Hey, customers, we need you to come out and support. As many of y'all that can on this day.
00:34:42
lastyles
because you guys are affected by the lack of customer service. And we can explain a lot more to you at the rallies. With that, I'm gonna get up out of here because I am tired and it is 1232 AM. Okay, I appreciate you. I appreciate you. I appreciate you. Like, share, subscribe and follow, comment, leave a rating.
00:35:09
lastyles
Any combination of those is is legit with me. Now, on your streaming services, whatever you're listening to us on on your streaming services, please, please, please leave a rating. That's first and foremost, if I can ask for anything. If we can ask for anything, it's the leave a rating. That lets the streaming algorithms know that people are enjoying the content.
00:35:32
lastyles
Just leave a rating. Whether it's good or bad, please. We need the feedback anyway. Leave a rating, right? And then in comment, right? On this particular show, if you're in the Milwaukee district, the Wisconsin district, well, really the Milwaukee district, in Wisconsin, Poon M, at any of the stations that that i that I mentioned down below, right? Leave a comment.
00:35:57
lastyles
If you outside of this district, leave a comment. Find out what your station rating is and leave it in the comment section below. If you know your station's code name, put your station code name down there along with the rating out of five stars that that it has online. Let me know and a you know in not necessarily a review, but a comment. Is your station the good station where you work at as an employee or is your station the good station from your viewpoint as a customer?
00:36:27
lastyles
All right, do you experience the same thing? So we can get a larger poll of, or both poll and pool. So we can try to see, is this a real nationwide thing? Now I do have people in different states and they they suffer the same issues. Sister Fee is out of Ohio.
00:36:49
lastyles
Right, and it's a lot of the same thing.
00:36:53
lastyles
So the only way we gonna correct this is if we correct this, because nobody else is doing it. I can't find no one else doing it. I don't hear no one else doing it. I don't see no one else doing it. So we gonna have to do it. Okay, with that, I appreciate you. Again, if you can please write us on whatever streaming services, on whatever streaming service you're using, again, I'm sleeping. So please don't fault me, please.
00:37:24
lastyles
I appreciate you. Like, share, comment, subscribe. Sharing is caring. If I can ask for anything after the raid, it's to share. There's a lot of us coworkers who don't get the information, who don't have the information, who don't know that the information is either out there or coming out for them. Share it with them. Your customers who don't know, who probably should be in the loop.
00:37:54
lastyles
who the upper management is gonna try to keep out the loop. We gotta let them know. That's the biggest fourth, that's the biggest game changer. It's bigger than our numbers. It's our customers. So we have to get our customers in the fight.
00:38:11
lastyles
I appreciate y'all. The numbers are looking very nice. I see that you guys enjoying the content. The streams are up. The YouTube views is up. The shorts are coming. We do have a cartoon behind the scenes. Probably not to 2025 though. We'll start having some some shorts about that.

Future Projects: Cartoon and Movie

00:38:31
lastyles
Eventually down the road we are going to do a postman movie. Untitled currently.
00:38:40
lastyles
Right, so we're doing a lot of things over here at amazing studios. ah Appreciate y'all shout out shout out coffee shout out fee shout out Watkins shout out Kia. Make sure to check out as Kia on instagram.
00:38:59
lastyles
And with that man y'all have a good one man hope you all enjoy this Monday morning I worked hard for this, I have a migraine.
00:39:09
lastyles
I have a migraine, y'all. It ain't funny, but I have high blood pressure. If y'all don't know, I have hypertension, and the post office keeps stressing me out. I'm about to contact EAP for assistance on my stress.

Employee Assistance Program for Postal Workers

00:39:29
lastyles
Y'all should call the contact EAP too. If you work for the post office, any stress. That's part of your benefits package. If y'all didn't know out there, you contact EAP. Talk to, I believe counselors slash therapists slash, I don't know if it's psychiatrist, but it's like therapists and counselors. It's a free service. Call EAP. You call them 24 hours a day. It don't even have to be work related. Call them about your home life. They're here to to help make sure that you keep a good mind or good mental on your shoulders.
00:39:59
lastyles
I might have to call EAP.
00:40:04
lastyles
Y'all have a good one. Peace.