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How To Save Customers From Cancelling Without Sounding Desperate (pt. 2)
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Transcript
Introduction & Personal Journey
00:00:03
Speaker
Welcome to the Solarpreneur Podcast where we teach you to take your solar business to the next level.
00:00:08
Speaker
My name is Taylor Armstrong.
00:00:10
Speaker
I went from $50 in my bank account and struggling for groceries to closing 150 deals in a year and cracking the code on why sales reps fell.
00:00:19
Speaker
I teach you to avoid the mistakes I made and bring in the top solar dogs of the industry to let you in on the secrets of generating more leads, falling up like a pro and closing more deals.
Defining a Solarpreneur
00:00:31
Speaker
What is a Solarpreneur you might ask?
00:00:33
Speaker
A Solarpreneur is a new breed of Solar Pro that is willing to do whatever it takes to achieve mastery and you are about to become one.
00:00:43
Speaker
Hey, what's up, solopreneurs?
Strategies for Handling Cancellations
00:00:44
Speaker
This is part two of how to save your customers from canceling without sounding desperate.
00:00:50
Speaker
If you have not listened to part one, go listen to the previous episode where we talk about the steps you must take to save your customers if they try to cancel.
00:00:58
Speaker
In this podcast, we're going to be getting into some live footage of me going back to one of my customers that called me trying to cancel.
00:01:05
Speaker
You're going to hear how I handled it, some things that I could have done better.
00:01:09
Speaker
So let's jump into it.
00:01:10
Speaker
My
00:01:10
Speaker
name is Taylor Armstrong.
00:01:11
Speaker
We're here to help you close more deals, generate more leads and referrals, and have a much better time in the solar industry.
00:01:18
Speaker
Thanks for being here.
00:01:20
Speaker
Much appreciated.
00:01:21
Speaker
And if this is your first time listening, welcome to the show.
00:01:24
Speaker
You are about to double, triple, quadruple your income by listening to this podcast.
00:01:29
Speaker
And if you're a returning listener, thanks so much for putting your trust in myself and our team to help you improve your craft at selling solar and growing your solar business.
Podcast Platforms & Giveaway Announcement
00:01:39
Speaker
And as usual, we are free and available on Apple, iTunes, Spotify, and most recently, YouTube.
00:01:46
Speaker
And we actually have a giveaway going on right now.
00:01:49
Speaker
If you're listening to this after the fact, sorry you missed out, but we will be doing more giveaways in the future.
00:01:55
Speaker
But assuming you're listening to this, that at the time it was launched, this is going until June 25th, 2023.
00:02:03
Speaker
I think that's the year we're in, right?
00:02:04
Speaker
Yeah, time flies. 2023.
00:02:07
Speaker
And the giveaway is this.
Solar Drop Cards Giveaway Details
00:02:10
Speaker
We're doing some solar drop cards, which these were created by our friend Brad Mortensen over at RepCard.
00:02:18
Speaker
In my opinion, it is the best and most effective business card out there because it's not your typical business card.
00:02:24
Speaker
It is the modern day revolutionary business card where it has some info about solar on the front and on the back.
00:02:32
Speaker
It has a little QR code.
00:02:33
Speaker
People scan this QR code.
00:02:35
Speaker
You're getting notified now.
00:02:37
Speaker
assuming you're using rep card you can get them added in your rep card CRM follow up with them automatically so it is a game changer trust me you don't want to miss out on this and these things aren't cheap either but 129 bucks per box I think it's 500 of them we're giving out two boxes of these so if you want to try them out
00:02:58
Speaker
make sure you enter the giveaway.
00:03:00
Speaker
There are just a couple simple rules.
Engagement Instructions & Live Deal Rescue
00:03:03
Speaker
And number one, you need to go subscribe to the YouTube channel, that solarpreneur podcast, or maybe it's just that solarpreneur.
00:03:11
Speaker
It's going to be in the show notes.
00:03:12
Speaker
Okay, so refer to the show notes.
00:03:14
Speaker
It's a brand new YouTube channel.
00:03:15
Speaker
And number two, if you have not already
00:03:19
Speaker
we need you to go follow Solarpreneur Podcast on Instagram and leave a review for the podcast.
00:03:25
Speaker
So three rules, pretty simple.
00:03:27
Speaker
And then once you're done with this, we have a post either in the Facebook group, Solarpreneurs, or on Instagram if you're from Solarpreneur Podcast.
00:03:36
Speaker
Just comment Solarpreneur on there and you are entered.
00:03:39
Speaker
If for some reason you're not on social media, then you're missing out.
00:03:43
Speaker
But you can also email myself at taylorsolarpreneur.com if you're not on social media that you completed the test.
00:03:52
Speaker
So go enter today.
00:03:53
Speaker
Don't miss out and go get some free drop cards.
00:03:56
Speaker
And the YouTube channel, we are switching it up.
00:03:59
Speaker
It's not always going to follow the schedule of the podcast, but we are launching exclusive interviews on there.
00:04:06
Speaker
A lot of the podcasts from
00:04:08
Speaker
You know, the earlier days of the Solarpreneur podcast, we're going to be launching the video footage that's never before seen.
00:04:15
Speaker
So definitely tune in because you're going to be able to take advantage of both of them, podcasts and YouTube channel.
00:04:21
Speaker
Okay, so today we're going to jump in, like I said, the live footage of me trying to save a deal that was canceling.
00:04:27
Speaker
And spoiler alert, I did not save the deal, unfortunately.
00:04:30
Speaker
Hey, but there were some tough...
00:04:32
Speaker
I'd almost call them conditions, but we ran into the moving objection and made some crucial mistakes.
00:04:39
Speaker
I still think maybe if I would have played my cards a little bit differently, there could have been a better chance, but either way, it was a tough deal to save.
00:04:46
Speaker
So let's listen to some live footage of this.
00:04:49
Speaker
And by the way, you're going to hear this recording.
00:04:52
Speaker
on my other one of my other favorite apps for solar pros.
00:04:56
Speaker
It's called Ciro.
00:04:57
Speaker
It is the best, fastest and easiest way to record all your sales conversations to go back and let's see the transcriptions on them to work with coaches and tag different sections.
00:05:08
Speaker
So definitely check that out.
00:05:10
Speaker
If you want to hit up the guys over at Ciro, let it
00:05:13
Speaker
Let them know you heard about it from a solarpreneur podcast.
00:05:16
Speaker
They will hook you up.
00:05:17
Speaker
And then also another way to get access is we do have a few spots available in our coaching group where you can get live feedback from coaches in our exclusive
Negotiation Tactics from Chris Voss
00:05:27
Speaker
zero community.
00:05:29
Speaker
But let's jump right into it here.
00:05:31
Speaker
So I'm going to play from the time I went back to these people.
00:05:34
Speaker
If you listen to last podcast, you know how I handled the phone conversation, which is you need to use the phone to leverage your way back inside the house because it is very difficult to save a deal over the phone.
00:05:46
Speaker
So you always want to figure out a way to get back in front of the customer.
00:05:50
Speaker
And that's exactly what I did.
00:05:52
Speaker
You're going to hear what I did once I got inside the home.
00:05:55
Speaker
So let's check it out.
00:05:56
Speaker
Just get back to the beginning here.
00:05:59
Speaker
And the audio quality, it is not the greatest case.
00:06:02
Speaker
So sorry if it is tough to listen to, but it's recorded all from my phone.
00:06:06
Speaker
And I think I was kind of adjusting my phone a little bit.
00:06:09
Speaker
So I heard some muffling, things like that.
00:06:10
Speaker
But I think you'll get the idea here.
00:06:12
Speaker
Check it out.
00:06:13
Speaker
Hello.
00:06:13
Speaker
Hey, Bonnie, how's it going?
00:06:15
Speaker
How are you?
00:06:15
Speaker
I'm doing well.
00:06:17
Speaker
I'm going to hear you.
00:06:17
Speaker
It's okay, but I'm stepping with you.
00:06:20
Speaker
How's it going?
00:06:20
Speaker
I haven't worked all of you.
00:06:22
Speaker
I'm done.
00:06:23
Speaker
I'm done.
00:06:23
Speaker
I'm done.
00:06:24
Speaker
Yeah, sorry to hear you guys.
00:06:25
Speaker
Yeah, nothing against you.
00:06:26
Speaker
I hope you don't take it personally.
00:06:38
Speaker
So yeah, it sounds like you guys just talked to a realtor and they were the ones that kind of recommended it.
00:06:42
Speaker
Yeah, because we're hoping to sell the goal is within a year.
00:06:45
Speaker
And he says that type of thing, complicated stuff.
00:06:48
Speaker
I mean, if we were already established or if this was going to be our forever home and we weren't going to move, then it would have been a no-brainer and then we would have just stuck with it.
00:06:55
Speaker
Well, probably the neighbor, she's going to be there for as long as she's going to be here.
00:06:58
Speaker
And it's just, you know.
00:07:00
Speaker
Yeah.
00:07:01
Speaker
I didn't realize it was so soon.
00:07:02
Speaker
So you guys are thinking of moving like within a year?
00:07:04
Speaker
Yeah, we were bouncing back.
00:07:06
Speaker
Okay, so a couple things here.
00:07:08
Speaker
Sorry, we started off a little bit quick.
00:07:10
Speaker
I usually put these things on like 1.5x speed just to get through them a little bit quicker, but I know they can get fast on the podcast.
00:07:18
Speaker
So you hear a couple things right off the bat.
00:07:21
Speaker
I went and got to the door, and as you know from the previous podcast, the reason I was able to get back in front of them is because I told them, if you guys want to cancel, we need to fill out a cancellation form in person.
00:07:34
Speaker
And so I set an appointment to go fill out the cancellation form.
00:07:37
Speaker
So you notice that once I get there, don't settle for doing this on the porch.
00:07:42
Speaker
You need to make your way back to the kitchen table inside the home.
00:07:46
Speaker
And that is what I did.
00:07:47
Speaker
I assumed that I'm going back inside.
00:07:51
Speaker
Started taking my shoes off and got back inside the home.
00:07:55
Speaker
And then instantly you can hear him just spitting out the reason why.
00:07:58
Speaker
And this is...
00:08:00
Speaker
why it's much easier to do these things in person because the homeowner, he told me exactly why he is thinking of canceling.
00:08:08
Speaker
And the other key with this, when I got in, I didn't say, oh, why are you guys canceling?
00:08:13
Speaker
Why this?
00:08:14
Speaker
The way you want to phrase these things, this comes from one of my favorite books for sales and negotiations, Never Split the Difference by Chris Voss.
00:08:23
Speaker
So the line I use is, hey, it sounds like your realtor recommended against it.
00:08:28
Speaker
I think that's what I said.
00:08:29
Speaker
Yeah, sounds like you guys talked to a realtor and they recommend you didn't do it.
00:08:34
Speaker
This is called labeling.
00:08:36
Speaker
You're putting a label on what they're feeling, what they're doing.
00:08:40
Speaker
And much more effective than just saying, hey, why are you guys canceling?
00:08:44
Speaker
It sounds like
00:08:45
Speaker
this is going on.
00:08:46
Speaker
It's called labeling.
00:08:47
Speaker
And that is, I think the most powerful way to get people to give you more information.
00:08:52
Speaker
It's non confrontational.
00:08:55
Speaker
People like it much better than saying why, why is this happening?
00:08:59
Speaker
If you notice, if you say why, like, why aren't you guys interested in solar?
00:09:03
Speaker
Why are you canceling?
00:09:04
Speaker
Why this?
00:09:05
Speaker
Why that?
00:09:06
Speaker
Sounds a lot more confrontational, right?
00:09:08
Speaker
And people, they put up walls when we ask these why questions.
00:09:12
Speaker
So you need to take these lines from never split the difference.
00:09:15
Speaker
This dude was a top FBI negotiator, literally talked people out of, you know, murdering others and all this crazy stuff.
00:09:23
Speaker
So I think it's, I think this guy knows what he's talking about.
00:09:26
Speaker
So we need to use these same lines in cells and negotiate people from jumping off the cliff of staying with the utility company.
00:09:34
Speaker
Terrible decision.
00:09:35
Speaker
Okay.
Challenges with Client Trust Issues
00:09:36
Speaker
But yeah, it worked great in this case, and he told me exactly why they wanted to cancel.
00:09:40
Speaker
So let's keep it going.
00:09:42
Speaker
We also had some, we were talking to the bank, and there was just things that we could do to kind of speed things up the same day that you were coming over.
00:09:52
Speaker
So at first we thought it might have been a good idea, but then after talking to the realtor, it may not be an ideal, especially in due recurrent.
00:10:13
Speaker
Okay.
00:10:14
Speaker
And so I've got an uphill battle.
00:10:17
Speaker
They talked to their realtor who come to find out sounds like it's someone they've been working with for a while is a trusted advisor for them.
00:10:25
Speaker
And here's my biggest mistake right off the get go is you got to understand that if they get a recommendation from a friend or in this case, a realtor that they really trust that they think knows this stuff, it doesn't matter what I say at that point.
00:10:40
Speaker
they're always going to trust their friend, the realtor they've been working with for forever.
00:10:45
Speaker
They're going to trust them more than whatever I have to say, than whatever proof evidence I can throw at them.
00:10:50
Speaker
They're not going to believe that.
00:10:52
Speaker
Really, I need to point.
00:10:53
Speaker
What I should have done is figure out a way to get in front of that realtor.
00:10:57
Speaker
Because unless I get the realtor involved and get him to buy in and recommend this, it's not going anywhere.
00:11:04
Speaker
And you'll see
00:11:05
Speaker
I try to throw some solid reasons they should still go with it, but it's like throwing marbles at a battleship.
00:11:11
Speaker
It's not getting me anywhere, right?
00:11:12
Speaker
I'm not going to sink that battleship now.
00:11:14
Speaker
So that's my biggest mistake in all of this is I needed to figure out a way to talk to the realtor.
00:11:20
Speaker
That is pretty soon.
00:11:21
Speaker
Yeah, I can.
00:11:23
Speaker
We have talked to a lot of people.
00:11:24
Speaker
Do you know if you're a realtor?
00:11:26
Speaker
Greens are going to buy it.
00:11:28
Speaker
He's a lot of us.
00:11:32
Speaker
We just we have to work on credit.
00:11:34
Speaker
We didn't just call him out of the blue and ask him questions.
00:11:36
Speaker
He's somebody that we already know.
00:11:38
Speaker
Okay.
00:11:39
Speaker
Yeah, that's good.
00:11:42
Speaker
Yeah, because I work with a realtor too and he sold a lot of homes with solar.
00:11:46
Speaker
And I'm sure your realtor knows a lot, but he asked him to search on the zip code here.
00:11:52
Speaker
These are all the homes that have sold, I guess, in your zip code with solar.
00:11:55
Speaker
See, he pulled up like 60 homes.
00:11:57
Speaker
Yeah, we still want to cancel.
00:12:00
Speaker
Yeah, that's fine.
00:12:01
Speaker
I was just curious about it too.
00:12:02
Speaker
Hey, and here you can see I was trying to start selling them again, but Bonnie, she instantly put up a wall saying I was trying to show her like evidence.
00:12:10
Speaker
I'm like, hey, look, look how many homes have sold with solar in your area, which by the way, this is, I think the most powerful way to like pre-overcome this objection.
00:12:19
Speaker
Go get your realtor, get a realtor.
00:12:22
Speaker
on pull up on the MLS, just all the homes that have sold with solar in specific zip code.
00:12:27
Speaker
And if you show someone that list in the cell, like they can't argue with that.
00:12:31
Speaker
It's like, hey, some people have heard in the past that solar can complicate homes.
00:12:36
Speaker
But just so you guys know that in the newer programs, don't look how many homes have sold near you with solar and boom, they can't say anything to that.
00:12:44
Speaker
OK, but again, doesn't matter because I'm not in front of their realtor.
00:12:48
Speaker
So the way I have brought realtors into the equation a few times and save things.
00:12:54
Speaker
But and the other thing I tried is to try to place a little doubt in their heads that their realtor maybe doesn't know what he's doing.
00:13:01
Speaker
It's like, hey, is your realtor green certified?
00:13:03
Speaker
Yeah, but they're defending their realtor.
00:13:05
Speaker
It's their friends.
00:13:06
Speaker
So they're defending it and they've already made their decision.
00:13:10
Speaker
So I should have been like, hey, well, that's cool.
00:13:13
Speaker
Hey, just for like future, your realtor, you have his number, right?
00:13:17
Speaker
If I call him, I just want to get his opinion on things and kind of hear his perspective.
00:13:21
Speaker
Because what's happened in the past is we've talked with realtors and
00:13:25
Speaker
Turns out they were thinking that we were doing solar on some of the older leases or older programs.
00:13:30
Speaker
So it sounds like your realtor is a smart guy, but I would love to just kind of get his feedback on things and then make sure he knows the difference between some of the newer programs because we've had much lower issues, much less issues selling homes with it.
00:13:44
Speaker
So yeah, do you have his number?
00:13:46
Speaker
And then we'd love to get his feedback on that.
00:13:48
Speaker
And then if I can call him,
00:13:50
Speaker
and show him, convince him.
00:13:53
Speaker
Then it's like, that's the only way I'm getting my foot back in this door.
00:13:56
Speaker
But I didn't do that.
00:13:57
Speaker
So still lost the deal.
00:13:59
Speaker
Okay, so we're going to go through a few more sections.
00:14:01
Speaker
But really, this was the gist of it.
00:14:03
Speaker
As you can see, I'm not really getting anywhere.
00:14:05
Speaker
But she gives me pushback when I'm showing her this spreadsheet of homes that have sold.
00:14:10
Speaker
And then I have to lay out, I have to put on the brakes, kind of slow things down because they're feeling pressured.
00:14:16
Speaker
If they're feeling like I'm trying to sell them again, then it's not going anywhere.
00:14:19
Speaker
So instantly I put on the brakes.
00:14:22
Speaker
I go back to the cancellation stuff to try and reel them back in.
00:14:26
Speaker
You'll hear we built some rapport, stuff like that, but that's kind of how this went.
00:14:29
Speaker
Okay, let's see.
00:14:31
Speaker
So I'll get your... At the bottom there.
00:14:36
Speaker
We've had some situations where they think they might move and then they go back, you know, three years later in their strong house.
00:14:56
Speaker
Okay, sorry for the bad audio here.
00:14:58
Speaker
But yeah, you hear me.
00:14:59
Speaker
I'm trying to get to the bottom of if they're for sure selling or not.
00:15:02
Speaker
Because being in this business for a while, you know, people say they're going to move.
00:15:06
Speaker
Then you go back five years later, they're still in the house.
00:15:09
Speaker
Okay, so most people don't know.
00:15:11
Speaker
And what was frustrating is these homeowners, they did tell me they might move in the future, but it was nothing like set in stone, just a thought they had.
00:15:20
Speaker
And now conversation completely changed.
00:15:23
Speaker
This time they're saying that
00:15:25
Speaker
They're considering moving within a year that, you know, just different than what we talked about.
00:15:30
Speaker
So it's frustrating, but it's how it goes sometimes.
00:15:33
Speaker
I want to drink a coffee.
00:15:34
Speaker
I want to make you want to waste your time.
00:15:37
Speaker
Yeah.
00:15:37
Speaker
I mean, it's our other commitments or whatever.
00:15:57
Speaker
homes with solar now but it's a pretty common thing to sell it.
00:16:01
Speaker
Because with this they do like a buyout option.
00:16:04
Speaker
So that's the thing even if someone didn't want solar then you guys have the option with this to increase the buyout and then you'll just be like bought out on this all alone.
00:16:13
Speaker
Well that was the thought but yeah you gave me other advice.
00:16:17
Speaker
We've been working with him for a while so.
00:16:29
Speaker
it out and it's all that we don't pay anything because it was including like the transaction to sell the home so for us it wasn't complicated at all and that's taken from my experience but i get it there's always a fear that maybe something could go around to make some more complex there's possibility it'll go wrong for us it usually does um yep so kind of just beating around the bush at this point not really getting anywhere but still getting back in there and um at this point it's kind of like you have to preface it look hey i know you guys have made up your mind because if i don't say that then
00:16:58
Speaker
they're putting up walls again.
00:17:00
Speaker
But if you preface it with the yay, I know you guys made up your mind.
00:17:03
Speaker
But just so you know, and it's like it's kind of the push and pull.
00:17:06
Speaker
It's buying you a little bit a little bit more time to slip them some more information.
00:17:09
Speaker
See if anything changes.
00:17:10
Speaker
But yeah, no luck.
00:17:12
Speaker
So yeah, I think that's the end.
00:17:15
Speaker
Yeah, my last kind of last ditch effort here.
00:17:17
Speaker
I'll play that and then we'll wrap up.
00:17:19
Speaker
But
00:17:20
Speaker
Here's the last ditch effort.
00:17:21
Speaker
I sent him a copy of the cancellation forms we filled out.
00:17:25
Speaker
That was that.
00:17:25
Speaker
I was getting ready to leave.
00:17:26
Speaker
And here's my last ditch effort to see if we could change anything at all, but didn't work.
00:17:32
Speaker
So things like this do work, but you win some, you lose some, some will, some won't.
00:17:36
Speaker
So what?
00:17:37
Speaker
That's the mindset you got to have.
00:17:45
Speaker
that we have all the different things that are in the contract.
00:17:48
Speaker
I think we're more comfortable knowing that we're not operating to that for 25 years.
00:17:53
Speaker
Okay.
00:17:54
Speaker
And I'll just make sure when, if the house we get doesn't have it, then we'll definitely be in the market.
00:17:59
Speaker
Okay.
00:18:00
Speaker
Well, you guys got my number, right?
00:18:01
Speaker
Oh, yeah.
00:18:01
Speaker
Put your name in there.
00:18:02
Speaker
Okay.
00:18:02
Speaker
So it's not just your number.
00:18:06
Speaker
So that was it.
00:18:07
Speaker
My last ditch effort was just saying, hey, I know you've talked to your realtor.
00:18:11
Speaker
If we could show you, if I could have you talk to like 10 people that have sold without issues, would that change anything?
00:18:18
Speaker
Just if you talk to like several people gone through it personally.
00:18:21
Speaker
And of course they say no.
00:18:22
Speaker
So it's like, all right, I'm moving on.
00:18:25
Speaker
But the last things that you want to get out of this interaction, number one, you want to make sure that they have your number saved for in the future if anything changes.
00:18:34
Speaker
And like if they do move, hopefully I'm the first person they're reaching out to, right?
00:18:38
Speaker
And then number two, I think I...
00:18:41
Speaker
just paused it right before this, but you want to go back and try to get some referrals.
00:18:45
Speaker
Like I'm getting referrals at every close that I sit in on.
00:18:49
Speaker
So this person I did get a referral from.
00:18:51
Speaker
And so that's the other thing I followed up with them on that referral.
00:18:55
Speaker
Make sure he still talked to his buddy that he referred.
00:18:57
Speaker
So even though I lost this one, there's still potentially good things that can come from it.
00:19:02
Speaker
I got a referral out of it.
00:19:04
Speaker
So I'm reminding him to talk to his buddy.
00:19:06
Speaker
that he referred.
00:19:07
Speaker
And it's a few, it's a potential sell in the future if I follow up.
00:19:12
Speaker
And yeah, maybe they'll hit me up when they new move.
00:19:15
Speaker
So that's how it goes.
Lessons Learned: Reflecting on a Failed Deal
00:19:16
Speaker
I hope that was valuable.
00:19:17
Speaker
And even though I didn't get this one, I have saved quite a few deals over the years by doing this process that you've heard in the last two episodes.
00:19:27
Speaker
Getting back in front of these people is key.
00:19:29
Speaker
You're not going to necessarily go back to every person like I talked about in the
00:19:33
Speaker
previous podcast maybe it's people that have a major condition where their husband died or I don't know something crazy for some crazy conditions of people needing to cancel cancel their solar so sometimes there's nothing you can do no matter what those people yeah you're not going to go back to because there's no chance in saving them all then
00:19:52
Speaker
move on.
00:19:52
Speaker
But if there is a chance, then I recommend going back and showing up in person just like I did, especially if it's a decent commission, then always worth a shot.
00:20:00
Speaker
So I hope that helps.
Preview of Next Episode with Scott Hyde
00:20:02
Speaker
Again, don't forget to enter the giveaway.
00:20:04
Speaker
We have until June 25th, so about a week, week and a half.
00:20:08
Speaker
So go enter the giveaway.
00:20:10
Speaker
And next episode, we have someone that is a master of simplifying the solar process.
00:20:17
Speaker
His name is Scott Hyde.
00:20:19
Speaker
He's coming on the podcast.
00:20:21
Speaker
He is CEO over at Coda Solar and EPC out here in California.
00:20:26
Speaker
But bigger than that, in my opinion, is he is the creator and I think CEO of Sunobi, which is definitely my top three favorite proposal softwares in solar.
00:20:39
Speaker
One of the best and in my opinion, the most simplified solar proposal software.
00:20:44
Speaker
So you're going to hear from them why it is so important to simplify your sales process.
00:20:48
Speaker
And whether you use Sunnobi or not, you're going to hear some great tips from a very successful CEO of a solar company and someone that's crushing it in the solar software space.
00:20:57
Speaker
So don't miss out on that one.
00:20:59
Speaker
We've got some heat coming up on the podcast.
00:21:02
Speaker
You're going to want to keep tuning in every Tuesday and Friday.
00:21:04
Speaker
Thanks again for listening.
00:21:06
Speaker
I love you.
00:21:07
Speaker
Have an awesome week.
00:21:08
Speaker
Go close some deals.
00:21:09
Speaker
Peace.
Top Episodes Cheat Sheet
00:21:10
Speaker
What's up, Solopreneurs?
00:21:11
Speaker
Hope you enjoyed the episode.
00:21:13
Speaker
Before you run out and start selling more solar yourself, wanted to let you know about an exciting new cheat sheet we created specifically for you in mind.
00:21:24
Speaker
One of the top questions I get asked on Instagram, on Facebook, by our listeners is, Taylor, where should I start?
00:21:31
Speaker
What episodes should I listen to in the podcast?
00:21:34
Speaker
You got too many podcasts, man, because now we have over 200 episodes.
00:21:39
Speaker
So what we've done, we created the top 10 most downloaded, most listened to, and I would say widely accepted, most useful podcasts that we've done here on Solarpreneur.
00:21:52
Speaker
We put them together all in one sheet so you can go, you can hit the ground running, especially if you're new, you do not want to not have this sheet.
00:22:01
Speaker
So go download it right now.
00:22:02
Speaker
It's going to be at top10.solarpreneurs.com.
00:22:06
Speaker
Again, that's top10, the number 10,.solarpreneurs.com.
00:22:11
Speaker
Don't forget the S on solarpreneurs.
00:22:14
Speaker
We will have that in the show notes.
00:22:15
Speaker
Go download it right now.
00:22:17
Speaker
And especially if you have not listened to them, go listen to them and you can re-listen to them.
00:22:23
Speaker
That's going to show you how.
00:22:24
Speaker
So go download it and we'll see you on the other side.