Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022

In this episode, Ben MacLaren speaks with Marc Stickdorn (main author of the seminal service design books, This is Service Design Thinking and This is Service Design Doing) about understanding zoom levels and how this related to Marc's framework for Journey Map Operations.

The framework helps teams and organisations work better together to manage innovation projects and bridge between organisational silos. 

 * Doing Design Festival / https://www.thisisdoing.com/the-doing-design-festival
 * Training / https://www.thisisdoing.com

 



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Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'

A one-day learning event with practical tools and fresh perspectives exploring how compassion, dignity and play can help us be 'Better Together' - the Festival is perfect for people the Asia, Asia-Pacific, and West-Coast of the Americas.

In this episode, hear from the brilliant Rachael Dietkus who will be speaking about Trauma Informed Design. In Rachaels take, she will explore how to work with individuals and communities that have experienced impacts from a breadth of trauma, responding with compassion and dignity.

Tickets: https://www.thisisdoing.com/the-doing-design-festival

 



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Doing Design Festival V3 - Rachael Dietkus 'Better Together'

Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com [https://www.thisisdoing.com] - 

For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.

In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic as well as talk about the disassociation of behaviours that persist within the creators of online products and tools. 

 * https://www.thisisdoing.com/courses/earth-experience-design-january-2022



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Gerry McGovern 'Earth Experience Design'

Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com [https://www.thisisdoing.com] - 

The Doing Design podcast focusses on all the behind the scenes things related to actually DOING Innovation and Design, such as Design Research, Facilitation, Prototyping, Visualisation - and a great sounding board for industries like Service Design, UX, Content Design and Product Management - 

In this episode, you’ll hear from myself our wonderful agile expert at This is Doing - Daniela Decker - we chat about the common misconceptions about what it means to ‘Do’ and ‘Be’ Agile and cover off parts of where things get a little bit weird when it comes to the interpretation of Agile and Agility - let’s jump in

 * December 1- Essentials of Agility - (only 4 seats left on Daniela's course)
   https://www.thisisdoing.com/courses/essentials-of-agility-december-2021



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'Understanding what it means to be agile within an Agile organisation'

In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Designer and Illustrator, Yanbo Chen.
This episode takes you behind the scenes to learn more about how Yanbo brought her graphic recording to the June Doing Design Festival to bring each session to life. 
We talk about how she got her start with visualization, the role of preparation and structure in the process of making the intangible tangible, and share some tips for how you can start integrating more visual communication into your work. 
Let's dive in.Links:

 * Graphic Recordings from the Doing Design Festival / miro.com/app/board/o9J_lAjxEOk=/ [http://miro.com/app/board/o9J_lAjxEOk=/] 
 * Festival recording tickets / doingdesignfestival.com [http://doingdesignfestival.com/]
 * https://yanbochen.de



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Yanbo Chen 'Graphic Recording'

In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Marc Stickdorn, author of 'This is Service Design Thinking' and 'This is Service Design Doing' and trainer at This is Doing.

We chat about the Journey Map Operations session Marc ran at the June Doing Design Festival and answer some of the top questions from session participants.

Marc shares more about how organizations can use journey maps as a dashboard for customer and employee experience and how to get an overview of projects across distributed teams by collecting and building maps into an information system.

We cover how to get started by creating an inventory of maps and how to scale up by building a governance system for organizational alignment.

For the recording of Marc’s session at the Doing Design Festival, visit DoingDesignFestival.com.

Links:

 * Take the next Journey Map Ops course with Marc / www.thisisdoing.com/courses/journey-map-ops-september-2021 [http://www.thisisdoing.com/courses/journey-map-ops-september-2021]
 * Watch the Powers of Ten film mentioned in the podcast / www.youtube.com/watch?v=0fKBhvDjuy0 [http://www.youtube.com/watch?v=0fKBhvDjuy0]
 * Festival recording tickets / doingdesignfestival.com [http://doingdesignfestival.com/]



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Marc Stickdorn 'Journey Map Ops Q&A'

In this episode, you’ll hear from myself, Gerry Scullion and Dr Qin Han and Dorota Gazy of STBY - two world class design researchers who live and breathe design research every single day. They are running a session at the Doing Design Festival on June 18 2021 and also a 'Doing Remote Research' short course on June 23 (a link in the shownotes)

In this episode we chat about the shift during the pandemic to full remote research, what this meant, how they adapted their craft and what this means for design researchers moving forward.

Shownotes

Doing Design Festival on June 18: https://www.thisisdoing.com/the-doing-design-festival

Course: https://www.thisisdoing.com/courses/doing-remote-research-june-2021

 



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Dorota Gazy & Dr Qin Han 'Doing Remote Research'

As part of the Doing Design Festival V2 on June 18th we are delighted to welcome, one of Irelands most talented and respected musicians SJ McArdle who will be performing live for us at the event.

More about SJ McArdle.

As a solo singer-songwriter, SJ has also released three albums [https://sjmcardle.wordpress.com/shop/], most recently Blood and Bones in  2011. The songs feature contributions from some of SJ’s heroes like Rodney Crowell, guitarist Richard Bennett (Steve Earle’s Guitar Town) and the Love Sponge Strings (Bruce Springsteen’s The Rising).

Irish Times (photo by Frank Miller)

The album’s lead-off song, “Two Steps From Heaven” was the main song in the Cecelia Ahern-written movie Between Heaven and Here. Accompanying the album release was some significant media attention and reviews  [https://sjmcardle.wordpress.com/press/]and very successful German and Irish tours.

Another of SJ’s songs, “Till The Docklands Drown”, is performed during Element Pictures’ A Date For Mad Mary (2016) and several of his readings of traditional Irish songs are featured in the 2019 movie End of Sentence, starring Sarah Bolger, Logan Lerman and John Hawkes.

He performed songs from Blood and Bones live on the Ian Dempsey Breakfast Show on Today FM and on Ireland AM on TV3.

In 2009 he completed a European arena tour as special guest to Reamonn, playing to 70,000 people over three weeks.

SJ has also been in occasional demand as a session musician, playing mandolin for Ricky Warwick as they opened shows for Bob Dylan (Odyssey, Belfast) and Sheryl Crow (Point, Dublin). He has also shared a stage or studio with Neil Hannon, Stewart Agnew, Joe Elliott and Miss Paula Flynn.

Praise for Kern’s False Deceiver:

“Quite lovely … an intriguing release. Those interested in trad music that crosses over into singer/songwriter territory will find this album particularly attractive, but its accessibility will have easy appeal to general audiences. Thumbs up!” – The Irish Echo

Praise for Blood and Bones:

“Bravo for an artist who has taken contemporary Irish music to parts it far too seldom reaches” – Hot Press

“SJ’s deep, sonorous voice brings authority to the songs. If Whipping Boy were raised in Nashville they might sound like this” – Mail On Sunday

“Spare couplets conjuring entire vistas with the focus of David Lynch” – The Irish Times



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Exclusive Music by SJ McArdle 'Chin Up'

In this episode, you’ll hear from Gerry Scullion and Renatus, Head of Coaching at This is Doing. We speak about What Coaching is, if it differs to Mentoring and what benefits it can bring to practitioners.

Let’s get stuck in.

 * View new Coaching service  [https://www.thisisdoing.com/coaching]
 * Train with Renatus [https://www.thisisdoing.com/team/renatus-hoogenraad]
 * Train with Gerry [https://www.thisisdoing.com/team/gerry-scullion]



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Renatus Hoogenraad 'Coaching for Designers & Changemakers'

Tickets on sale now / 'Doing Design Festival V2 [https://www.thisisdoing.com/the-doing-design-festival]' - June 18 2021

In this conversation, Gerry Scullion (CEO of This is Doing) and Adam Lawrence (Co-Author of This is Service Design Doing & Trainer at This is Doing) chat about the story behind the best selling design book 'This is Service Design Doing' book that was released on O'Reilly Media in 2018. 

We speak about the work that went into it by Marc, Markus, Adam and Jakob and all of the 200-300 practitioners around the world, some of whom are now part of This is Doing and generally about how it all came together.

Enjoy!

 * This is Service Design Doing / Essentials course begins June 7th 2021 / See https://www.thisisdoing.com/courses/this-is-service-design-doing-essentials-june-2021-english-language
 * Train with Adam / https://www.thisisdoing.com/team/adam-lawrence
 * Train with Markus / https://www.thisisdoing.com/team/markus-edgar-hormess
 * Train with Marc / https://www.thisisdoing.com/team/marc-stickdorn
 * Train with Jakob / https://www.thisisdoing.com/team/jakob-schneider
 * All courses / https://www.thisisdoing.com/courses

 



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Adam Lawrence 'The Story of This is Service Design Doing'

In this podcast we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes.

Doing Design by This is Doing