Join Chris and Mustafa as they welcome their old friend Mark Donohue for this wide-ranging and thoughtful conversation. Topics discussed and explored in this episode run the gamut from how design is essentially communication, to whether universal and objective design principles can be identified through research and study. They also delve into what's next in the realm of digital banking and what is required to create exceptional digital experiences. We even asked Mark to imagine that he was the Nick Fury of digital banking! Few people are as knowledgeable about digital banking experiences as Mark, so we invite you to join us as we pick his brain on these and related topics.
Mark Donohue is the CEO and Founder of iSky Research, a leading provider of fact-based research for digital services industries globally. The company incorporates a team of analysts, data scientists, digital practitioners, and UX experts. He holds a Bachelor's degree in Communications from La Trobe University and a Master's degree in International Relations and National Security from Deakin University (both located in Australia).
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