⚙️Here's a great REPLAY (Ep 85) of my colleague, Christopher Drury's episode on RECALL Technology. AND...this month, I continue to celebrate my colleagues' service to the CX industry group known as SOCAP International. Chris is President-Elect of the Board of Directors for SOCAP (Society of Consumer Affairs Professionals).

Links here:

🍎Apple Podcast: https://lnkd.in/eg8CASq
🦒Spotify: https://lnkd.in/eqSQKJx

 

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SUNDAY SNEAK PEEK: This week we’ve got my colleague, @Chris Drury, Director of Customer Care at Blount Fine Foods BACK on the My Curious Colleague podcast. Our conversation is 3rd in our series on the “R” word (yes, Recalls), BUT this time we’re focusing on the Technology side of Recalls.  

THINK – Four different touchpoints along the Recall Communication Journey where technology can be enabled – we’re talking Traceability Reporting, Microsite Websites at the ready, the benefits of Self Service/BOTs and Reporting Technology built for Internal & Regulatory usage.

 

Chris and I share an interest– the love of learning AND sharing. To loosely quote Chris – “when you share, everyone benefits.” I’m so hear for that..!

 

💜 So… thank you Chris for joining me on S3 Ep49 coming out this Tuesday, 5.24.22, on the My Curious Colleague podcast...

 

#MyCuriousColleague #CPGCX #podcastInterview #customerexperiencemanagement #caringdeeplyforyourconsumers