In this episode of the Feed & Grain Podcast [https://www.feedandgrain.com/expert-insights/podcasts], host Steven Kilger [https://www.feedandgrain.com/home/contact/15391861/steven-kilger-fg] interviews Brett Buchanan, CFO of Bulk Conveyor Inc. [https://bciks.com/] (BCI), about their innovative use of QR code technology on equipment. Buchanan explains how this user-friendly system provides instant access to comprehensive information, including maintenance procedures, safety guidelines, and spare parts details. The technology aims to streamline operations, minimize downtime, and improve safety in processing facilities. Buchanan highlights the system's benefits for new employees and its potential for customization, such as maintaining safety logs. This forward-thinking approach demonstrates BCI's commitment to enhancing customer experience and operational efficiency in the grain handling and processing industry.

Harnessing QR code technology for enhanced safety and maintenance

Introduction and Sponsorship

How does the implementation of QR code technology on Bulk Conveyor Inc.'s equipment benefit users?

QR Code Technology in Equipment

Post-Pandemic QR Code Resurgence

Comprehensive Equipment Details via QR Codes

Can you tell me a little bit more about the system itself?

System Portal and Maintenance Efficiency

Operational Efficiency and Customer Value

Customer Feedback and Unexpected Uses

Support for Employees and Continuous Innovation

How do you gather feedback and ideas from your customers to improve your equipment and processes?

Closing and Future Innovations

Steven Kilger, managing editor for Feed & Grain, talks about the feed manufacturing and grain handling industries with those who know the industries best, those who work in it. Facility Managers and topic experts stop by to have a conversation about the issues affecting operations across the United States. The podcast explores short and long-term solutions, advice for the industry members, and where the industries are heading in the future.