My guest in this episode is Marcus Marchant. Marcus is the CEO of Vistaprint for Australia, New Zealand and Singapore. Vistaprint empowers more than 16 million small business owners around the globe to professionally promote their business with quality printed and digital marketing products. Vistaprint is part of the NASDAQ-listed Cimpress Group.
Some of the highlights of our conversation include setting banking executives aggressive "complaints targets" as a way to increase customer satisfaction, being bigger than you are and growing into it, Vista's decision to not go back to working from offices, winning the AFR BOSS "Best Place To Work" in 2022 for employee satisfaction, and strategising the "Remote First" aspect of the Vista business.
Enjoy the conversation.
If you'd like to learn more about Vista, go to: https://vista.com/au
You can connect with Marcus on LinkedIn at: https://www.linkedin.com/in/marcusmarchant
To learn more about what it takes to be an evolved leader, and to check out our other podcast episodes, go to: https://www.evolvedstrategy.com.au