In this episode we explore the importance of civility and politeness in organisational communications. A recent article in Psychology Today discussed how, in America, people routinely engage and witness aggressive or mean spirited behaviour towards each other. How we can air differences in a way that is civil and not allow hostility and incivility to become a problem within our organisations?

Civility and politeness in organisational communications | S4 E5

Employee engagement and internal communications interviews, ideas and best practices. Every other Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.