Transcript
Speaker: Welcome to another episode of Startup Impact Radio, the podcast about entrepreneurs and their vision for changing the world.
Speaker: My co-host is Scott Tobe, CEO of Signature Financial Planning, and I'm Joel Reed, CEO of OpenArc.
Speaker: Today, we're talking about VetNow with Dr. April Horbaugh, who is an expert in animal care and the veterinary industry.
Speaker: We'll discuss everything there is to know about the skyrocketing need for veterinary care in both pet and livestock industries.
Speaker: Thanks for joining us today, April.
Speaker: Yeah, thanks for having me.
Speaker: So April, your platform helps connect these acute care needs with standard veterinary care, and there's an aspect to the platform of
Speaker: improving the productivity of these vets to care for more animals.
Speaker: Is that fair?
Speaker: Yeah, it is.
Speaker: What we found in some of our work so far, like with Texas A&M, a lot of their specialty departments there in their small animal hospital, their companion animal hospital, do a lot of their follow-up through VetNow at this point.
Speaker: And what they've found is that appointments that they used to schedule for 30 minutes in person, they can now handle through that now and just pretend.
Speaker: So even getting those little productivity gains, those, you know, 10, 20 minutes here and there, that really helps in the long run.
Speaker: And the other piece of things, too, that's kind of was kind of unanticipated is that by doing that, yeah, the doctor still has to see the patient.
Speaker: But it frees up the office space, the receptionist, the technician that's holding the animal, things like that.
Speaker: Right.
Speaker: And so that's really where we're, you know, we're starting to see some of those games and where we know we can grow.
Speaker: Hmm.
Speaker: So April, I'm curious, I heard you say that you guys developed your software from scratch.
Speaker: There's obviously a lot of good telehealth software out there.
Speaker: So why did you take that step and talk to us about the challenges of creating that software?
Speaker: Yeah.
Speaker: So like I said, we started off by licensing a human software platform, right?
Speaker: So like you're saying, there's a lot of telemedicine software out there.
Speaker: The issues we ran into with it were that you take into account you're really, you essentially have a tripartite relationship when you're talking about your patient is not actually the person, right?
Speaker: That your client is the owner or the pet parent or the, you know, the farmer.
Speaker: That's your client.
Speaker: The patient is the animal itself.
Speaker: And then, you know, you have the vet, the doctor.
Speaker: And so taking into account that relationship,
Speaker: Plus the fact that when you're talking about livestock, you're often talking about a barn or a herd as a group, not a single animal.
Speaker: So those things definitely made the relationship part of it different.
Speaker: The other piece of things, too, is that, as I was kind of saying or alluding to earlier, that
Speaker: Electronic medical record penetration in the vet space is a lot different than in the human space.
Speaker: And so we had to create something that could either work with electronic medical records or be a standalone.
Speaker: And when you're looking at the medical records space,
Speaker: at least when I was still running my hospital a few years ago, we would still get about 50% of records from our recurring vets by folks.
Speaker: So most of them didn't have electronic programs, right?
Speaker: And then the other 50% that did have those electronic programs, there's 30 or 40 big systems in the vet space, right?
Speaker: There's a couple that are more prominent than others.
Speaker: But by no means is it like human medicine where you have like Epic and Sartre or those two big names.
Speaker: And as long as you function with them, you can kind of work within most systems, right?
Speaker: In the vet space, it's not like that.
Speaker: So we had to create something that could either be almost like a light medical record itself.
Speaker: or that could, you know, easily integrate with a variety of different softwares.
Speaker: And so those are the reasons that we really, you know, went down the path of creating our own software.
Speaker: Now it has been really challenging because none of us were software people to begin with.
Speaker: Right.
Speaker: So I have a team that helps me with that.
Speaker: And I certainly have a much better understanding of software development and product and everything like that now.
Speaker: Um,
Speaker: But, you know, at the beginning, we started off by trying to replicate what had been done in human medicine.
Speaker: And we realized also that that didn't fit.
Speaker: We needed to start really simple for veterinarians, right?
Speaker: Especially as we were trying and starting to scale this program, we were starting into the COVID pandemic.
Speaker: And vets were so incredibly overwhelmed during COVID.
Speaker: I know everyone was, but vets especially had their workflows thrown into complete chaos because they had to start doing curbside appointments where the person was in the car and the animal went into the practice.
Speaker: They had to, you know, start dealing with the fact that everyone and their brother got puppies during COVID.
Speaker: And the people were sitting at home more with their animals.
Speaker: And so they were noticing more with their animals.
Speaker: So bringing them in.
Speaker: So the combination of a lot of those factors led to us having to really, really simplify what we were trying to do with
Speaker: So, you know, it kind of created a perfect storm in a way that really forced us to say, OK, what do we really what the vets really what does the animal health world really.
Speaker: And so we've really tried to be much more focused on that as opposed to creating like some really fancy platform.
Speaker: Actually, the more simple, the better we found.
Speaker: By the way, my COVID puppy is laying at my feet just right over here.
Speaker: A COVID puppy, yeah?
Speaker: Yeah, are you guilty of that?
Speaker: Yeah, right.
Speaker: We had one dog already, but we were like, yeah, let's get another one.
Speaker: Oh, yeah.
Speaker: I think it's, I don't want to say, don't quote me on this, but it's somewhere in the ballpark of like there are 30 or 40 million new dog owners in the U.S. since COVID, something like that.
Speaker: And I do, at this point, 70% of U.S. households have a pet.
Speaker: So it's, I mean, it's pretty significant.
Speaker: And we got a COVID puppy as well.
Speaker: And our puppy accidentally ate part of a corn cob.
Speaker: Yep.
Speaker: And we went to the hospital in March, you know, in probably, what was it, in late 2020 or something, and spent all night outside in the car as the puppy was being cared for.
Speaker: Yeah.
Speaker: Totally know what you're talking about.
Speaker: You know, it led to all sorts of issues for vets.
Speaker: Like, people would drop their animals off.
Speaker: And Joel, thank you for not being one of these people I'm about to refer to.
Speaker: They would drop their pets off.
Speaker: And like go grocery shopping and not answer their phone to get, you know, updates to get, you know, oh, can we, can we run this test on your dog?
Speaker: Can you ended up having just complete days thrown into chaos most of the time when that was, when that was, it led to a lot of, um,
Speaker: soul searching for the veterinary industry, right?
Speaker: Trying to figure out.
Speaker: And finally, we're getting to the point, I'd say, in the last 12 or nine months where the industry is really focused on becoming more, period, which is a great thing.
Speaker: Very good.
Speaker: Well, April, I want to go back to something you said earlier.
Speaker: This was a kind of shocking statistic that six vets took care of like four plus million pigs.
Speaker: That seemed like an incredible ratio.
Speaker: Can you talk to us a little bit about the impact to the animals when there's just not enough veterinarian care so we can understand that a little bit better?
Speaker: So, so it's really different when you're talking about companion pets versus livestock, right?
Speaker: It really is.
Speaker: And so, you know, focusing on the livestock takes specifically since we're talking about that statistic, right?
Speaker: It's really an issue of safety of our food supply, which I don't think people...
Speaker: think about very much, right?
Speaker: I think, you know, a lot of people are pretty disconnected about where our food comes from, our meat and our dairy and our eggs, right?
Speaker: But, you know, one of the best examples that I think really hit consumers recently is the price of eggs, right?
Speaker: And so, you know, that was a hot story maybe a month or two ago, and I think, you know, it hasn't really gotten better, but it hasn't gotten worse, is that egg prices have skyrocketed.
Speaker: Now, that's because multiple factors, but one of them is an outbreak of highly pathogenic avian influence that occurred in about 48 states.
Speaker: In Pennsylvania alone, we had to call or euthanize about 5 million chickens and turkeys and other poultry.
Speaker: And that, and like I said, it affected.
Speaker: 48 states.
Speaker: So, you know, you have the last time we had an outbreak about six years ago, it cost the industry $2 billion.
Speaker: So that's the kind of scale that we're talking about here.
Speaker: Not having enough veterinarians in that space, especially
Speaker: really puts at risk, you know, the faster spread of infectious disease.
Speaker: If you don't have a skilled person understanding what's going on, if you don't have a veterinarian running the correct test.
Speaker: And also, if you have a veterinarian trying to overextend, like the worst thing that spreads a lot of these infectious diseases between these food producing animals is people themselves.
Speaker: and people moving from barn to barn or animal to animal, right?
Speaker: And carrying the disease on their clothes or their boots or their cell phone even.
Speaker: In a lot of, you know, big swine facilities, big poultry facilities, you're not even allowed to take your own cell phone and you have to change and you have to shower in and shower out because of the risk of the disease.
Speaker: So that is probably the most concerning thing is that
Speaker: we could have a horrible infectious disease outbreak that could decimate the food producing animal population here and not catch it in time because we don't have enough veterinary.
Speaker: There's about 130,000 vets total in the US and only about 7,000 take care of livestock.
Speaker: So it's a really small population.
Speaker: The livestock, of course, is spread out very far.
Speaker: A lot of the pig vets we talked to drive 80,000 miles a year to try to hit as many of the big farms as they can.
Speaker: And so it's led to a lot of concern.
Speaker: for sure in terms of that disease spread, in terms of access to care when there's an emergency, in terms of appropriate antibiotic use, because you don't have a vet, you can't reach a vet, and you have a bottle of penicillin on the shelf, which a lot of farmers do.
Speaker: give it to your cow when it's sick, right?
Speaker: Instead of making sure that's the right thing to do.
Speaker: And so, you know, I think all of those things combined are very concerning and that there are not a lot of vets, unfortunately, that are entering space now anymore, either only one or 2% of new graduates and about 50% of them large animal practice five years because of
Speaker: the driving because of being stuck in a rural area, because of, you know, the fact that there's such a demand for companion animal vets right now, they can go there and make a lot more money and work four days a week without having to spend, you know, 12 hours a day in their car.
Speaker: So that, that is a big concern area for sure that people aren't necessarily as intimately familiar with.
Speaker: Well, it sounds like you are really trying to solve a massive problem.
Speaker: So it's a, it's, it really is.
Speaker: It's a huge, it's a, it's a huge problem.
Speaker: It's a big concern.
Speaker: So April, can you talk to us a little bit about the business model for like how, how, who pays for your services and how do you work with the specialist doctors that you're working with?
Speaker: Yeah.
Speaker: So the, basically the veterinarian or their clinic or,
Speaker: that their group of clinic pays us a monthly subscription to access our software.
Speaker: Right.
Speaker: And we really help them through implementing the software, you know, figuring out their best workflows to have a few different appointments or, you know, offer a few different services through it.
Speaker: And
Speaker: then they utilize it to either access their second, like second opinions.
Speaker: If they want to reach out to a specialist they know through the software, or if they want to use it for their end client, or if they want to use it for more of a integrated communication tool between their, you know, that's the producers I'm talking about from their management to the veterinarian, to, you know, the farm managers, the farm workers themselves.
Speaker: Right.
Speaker: So,
Speaker: We really do customize it for a lot of different users.
Speaker: But the vets, the clinics, the people that employ the vets, they pay them a place of subscription.
Speaker: We have built a panel of specialists as well.
Speaker: So they're contracted with us.
Speaker: They are stay-at-home moms that want to keep their hand in the game.
Speaker: They're university professors that have, you know, 50% of their time assigned to office, right, and things of that nature.
Speaker: So they've joined our panel on a contracted basis.
Speaker: And when they're accessed by other veterinarians,
Speaker: there's a per year's fee then.
Speaker: And so, you know, if you, if you need a dermatology appointment, a consult, you pay, you know, a dermatologist, have your one hour appointment, you get a visit summary recommendations on prescribing, things like that.
Speaker: And that does though, because of current legal regulation, that does have to go through another veterinarian.
Speaker: So I don't want people that are on this podcast listening, thinking they can like, Oh, I can look up that now and talk to a dermatologist.
Speaker: You do have to go through your veterinarian.
Speaker: So.
Speaker: Yeah.
Speaker: Do you feel like the regulatory environment needs to be updated a little bit to handle this telehealth?
Speaker: I do.
Speaker: Updated, but not completely straight.
Speaker: There is something called the vet client patient relationship that about 45 of the 50 states have written into their laws.
Speaker: And this is a state by state issue.
Speaker: So it's not going to unfortunately change anytime soon completely.
Speaker: Right.
Speaker: Um, but that relationship in a lot of States it's specified.
Speaker: It has to be for by doing either like a physical exam on a dog or cat or a pet, um, or doing like a site visit and a herd exam on a bookmark.
Speaker: And so once that relationship is for, then you can, for the next year,
Speaker: do really what you need to do within telemedicine, right?
Speaker: A vet can do follow-ups, can, you know, even sometimes diagnose new problems remotely, things like that.
Speaker: But that regulation is a little, it's very restrictive in terms of the shortage issues we're talking about and in terms of
Speaker: It may not be the most appropriate way to, you know, like I was saying, there's a lot of information we have access to now, right.
Speaker: In terms, especially on farms, lots of dashboards, lots of data being collected, even they know how much, you know, maybe each individual pig eats and drinks, right.
Speaker: So going in there and looking at that pig is great, but actually when you have the data that says, oh, they haven't been drinking enough for the last two days, that means a lot more, right.
Speaker: And then actually seeing that animal in person.
Speaker: So I think it needs to change.
Speaker: But there is there's a push by some organizations to kind of do away with it completely or, you know, allow that relationship to be formed via telemedicine.
Speaker: And so I don't have the perfect answer, but I think, you know, completely eliminating that is also not the right answer, right?
Speaker: Because that does at least, that provides some standard of care.
Speaker: And I don't think we have the best answer for that yet.
Speaker: A lot of the way we operate is within that current regulatory environment.
Speaker: And so it's something that we keep our finger on the pulse of.
Speaker: It's something that we participate in, you know,
Speaker: intense discussion groups about and things like that, that we don't have a perfect answer and we're not relying.
Speaker: So I typically hate to speak in generalities, but, you know, in my financial planning practice, I work with a lot of doctors.
Speaker: Typically, they don't tend to be entrepreneurs.
Speaker: So I'm really curious, how did you become an entrepreneur?
Speaker: Yeah, so I think some of it is
Speaker: from my family, right?
Speaker: So, you know, my father's an entrepreneur, my mother helped him start multiple businesses.
Speaker: I always knew that I wanted to own or start a veterinary hospital or clinic here in Pittsburgh region.
Speaker: The telehealth, telemedicine aspect of it, moving into more of like a software company,
Speaker: That was very unexpected, right?
Speaker: But I think it was born of the need that exists in the industry, right?
Speaker: And kind of that desire to, you know, yeah, I absolutely could go out and practice and, you know, get a job at a university hospital or, you know, another institution.
Speaker: So my clinical specialty, it's actually something we haven't discussed here at all today, but my clinical specialty is actually equine dental surgery.
Speaker: So there's only about 22 of us board certified by the American Veterinary Dental College in the country.
Speaker: So I could go do that.
Speaker: Right.
Speaker: But for me, it's a big driver to to really change the way that veterinary care is delivered for both
Speaker: you know, the health of the animal and the happiness of the animal owner and the really stability and better quality life veterinarian.
Speaker: So, you know, if I was just practicing, I wouldn't have as much of an opportunity to impact that.
Speaker: So that's really what's driven to do that now.
Speaker: Mm hmm.
Speaker: Sounds like we could do a whole show on equine dental surgery.
Speaker: That would be fascinating.
Speaker: If we really wanted to get into it, we could.
Speaker: We'd be getting a little far afield from her.
Speaker: Right.
Speaker: But it sounds fascinating.
Speaker: We'll have to talk about that over lunch or something.
Speaker: No.
Speaker: We've talked a lot about the livestock industry and the safety of our food chains and so forth.
Speaker: What about in, you know, just for pets that people have at home?
Speaker: Yeah.
Speaker: What are some of the challenges and impacts you're trying to have in that space to make the world a better place?
Speaker: Yeah, absolutely.
Speaker: So, I mean, talked a little bit about how many pets there are now in, you know, the U.S., the developed world, any economy in the world that's developing a middle class, right?
Speaker: They really are, you know, that's what drives pet owners.
Speaker: And the other piece of thing is that people really are starting to view pets as members of their family now, much more so than they ever did them.
Speaker: And so, you know, for people, it's really about providing the highest quality care available for their animal.
Speaker: And it's about people that are in very remote and rural regions being able to access, you know, the same quality care there is in a city.
Speaker: And so, you know, all of that combined, especially the weight CA specialist, the, you know, difficulty in training new specialists, it's very, it's few and far between when you're able to actually train a new specialist.
Speaker: And, you know, this need to really get
Speaker: pets in general to engage with veterinary care is important because we have essentially kind of two categories.
Speaker: You have those people that do see pets as their members of the family and want this because they want the highest quality care.
Speaker: That they can see a specialist from, you know, the University of Kansas, but be here in an office in Pittsburgh, fantastic, right?
Speaker: Like, that's great.
Speaker: And so that for them, it's that driving the highest quality care possible.
Speaker: And that's very important for their family member.
Speaker: Right.
Speaker: On the other side of things, about 50 percent of cats and 25 percent of dogs never see a vet in their lifetime.
Speaker: And so that segment of the population, it's like completely it's so disparate.
Speaker: Right.
Speaker: But that segment of the population, we really see this.
Speaker: as being important, not immediately, but in the near future in terms of that access to care period.
Speaker: So in terms of getting those people, and this is where those regulations pay, because, okay, you're not seeing a vet in person, but, you know, seeing one virtually is better than not seeing one at all.
Speaker: Right.
Speaker: So like for, for that segment of the population moving forward, getting that access to care and really, you know, driving people to veterinary care don't typically access it is really where, you know, we can.
Speaker: That's great.
Speaker: So April let's, let's fast forward five to 10 years.
Speaker: Vet now is a complete success.
Speaker: Talk to us about what that looks like and what impact you're having on the world at that time.
Speaker: Oh, all right.
Speaker: All right.
Speaker: So, yeah, I think, you know, really it means that in that five to 10 years, that means digital transformation of the delivery of veterinary care, right?
Speaker: It means that
Speaker: um, vets and veterinary practices are doing this seamlessly, that it's no longer a conversation about like, oh, can we do that through vet now?
Speaker: Okay.
Speaker: You know, oh, wait, should we be thinking about this?
Speaker: Should we be thinking telemedicine's a thing now?
Speaker: Should we be doing it?
Speaker: it really means that it's become a natural choice for not everything, but for, for a lot of follow-ups for a lot of initial conversations for a lot of, you know, um, even some, some heavy subjects for advice like oncology and, um,
Speaker: you know, end of life decisions and things like that.
Speaker: And it really means to improving the way that developing countries can access care to.
Speaker: That's, you know, something I think where I do see us moving in the next few years because of the.
Speaker: Well, April, let's bring this in for a landing.
Speaker: What advice would you give your younger self?
Speaker: God.
Speaker: Yeah, I would probably say actually say no more.
Speaker: I think it was too easy as a young entrepreneur that did not have an entrepreneurial business background beyond, you know, my own family experience.
Speaker: to go chasing a lot of different targets, right?
Speaker: And I think that focusing in more, I think it was important to kind of explore all of that, but I think focusing in more and saying, you know, no to things more would have been really important because it may look like an opportunity from the outset, but it may actually be a distraction in the long run.
Speaker: Mm-hmm.
Speaker: Mm-hmm.
Speaker: Yeah, April, if you figure that one out, please let me know because I've been an entrepreneur for over 20 years and I still very much struggle with saying no.
Speaker: Yeah, exactly.
Speaker: That is great advice.
Speaker: It is great advice, yes.
Speaker: So I'm just curious, you know, since we're talking about entrepreneurism, do you have a hack that you use, like a productivity hack that worked for you?
Speaker: So I honestly, I work off a checklist, right?
Speaker: A checklist is my, you know, I put the silliest little things on a checklist, right?
Speaker: But it's the way that, you know, I feel like I'm accomplishing things through the day and the way that I actually don't forget the little things then because it is really easy to forget like, oh, I need to email that person or oh, I need to, you know,
Speaker: schedule that appointment or something like that.
Speaker: Right.
Speaker: So I, um, there's, there's a book called the checklist manifesto and I've, uh, it's, it's been out for gosh, probably like 10 years now, five at least.
Speaker: But, um, I, I actually uses a lot of, uh, airplane analogies because, you know, when you're getting ready to fly an airplane, no matter if you're a professional pilot and you've flown, you know, seven 87s for 30 years, you still actually work off a checklist.
Speaker: All right.
Speaker: Well, April, let's bring this in for a landing.
Speaker: What advice would you give your younger self?
Speaker: God.
Speaker: Yeah, I think I would probably say actually say no more.
Speaker: I think it was too easy as a young entrepreneur that did not have an entrepreneurial business background beyond my own family experience.
Speaker: to go chasing a lot of different targets, right?
Speaker: And I think that focusing in more, I think it was important to kind of explore all of that, but I think focusing in more and saying, you know, no to things more would have been really important because it may look like an opportunity from the outset, but it may actually be a distraction in the long run.
Speaker: Mm-hmm.
Speaker: Mm-hmm.
Speaker: Yeah, April, if you figure that one out, please let me know because I've been an entrepreneur for over 20 years and I still very much struggle with saying no.
Speaker: Yeah, exactly.
Speaker: That is great advice.
Speaker: It is great advice, yes.
Speaker: So I'm just curious, you know, since we're talking about entrepreneurism, do you have a hack that you use, like a productivity hack that worked for you?
Speaker: So I honestly, I work off a checklist, right?
Speaker: A checklist is my, you know, I put the silliest little things on a checklist, right?
Speaker: But it's the way that, you know, I feel like I'm accomplishing things through the day and the way that I actually don't forget the little things then.
Speaker: Because it is really easy to forget like, oh, I need to email that person or, oh, I need to, you know, schedule that appointment or something like that.
Speaker: Right.
Speaker: So there's a book called The Checklist Manifesto.
Speaker: And I've it's it's been out for, gosh, probably like 10 years now, five at least.
Speaker: But I actually uses a lot of airplane analogies because, you know, when you're getting ready to fly an airplane, no matter if you're a professional pilot and you've flown seven eighty sevens for 30 years, you still actually work off a checklist.
Speaker: before you take off.
Speaker: Right.
Speaker: And so it kind of takes that, that thought process and brings it into business, which has been really helpful for me.
Speaker: Nice.
Speaker: Keeps us safe in the air.
Speaker: So it's got to be right for us on the ground here.
Speaker: All right.
Speaker: So you're out on a Friday night with friends.
Speaker: April, what are you drinking?
Speaker: Oh gosh.
Speaker: That varies a lot.
Speaker: Okay.
Speaker: Probably a good IPA.
Speaker: Currently.
Speaker: Currently a good IPA.
Speaker: Yeah.
Speaker: A good IPA.
Speaker: Okay.
Speaker: So, yes.
Speaker: Favorite brand?
Speaker: So, well, I live right down the street from Hitchhiker Brewery.
Speaker: So I end up there a lot.
Speaker: Okay.
Speaker: That's a good local Pittsburgh.
Speaker: Yeah.
Speaker: Are you near Sharpsburg or the South Hills location?
Speaker: No, the South Hills.
Speaker: Okay.
Speaker: South Hills, yeah.
Speaker: I was going to say you're also down the street then from my favorite brewery, which is Dancing Nome Brewery.
Speaker: Oh, yeah.
Speaker: Yeah.
Speaker: Very good.
Speaker: Flavor.
Speaker: Yeah.
Speaker: That was wonderful.
Speaker: Scott and I learned a lot.
Speaker: Thank you.
Speaker: Thank you guys.
Speaker: And while the impact you're having is so important with food safety and in caring animals, caring for animals and so forth.
Speaker: So we wish you all the success.
Speaker: Thank you to everyone who listened today.
Speaker: If you enjoyed this episode and you'd like to help support the podcast, please share it with others, post about it on social media or leave a rating and review.
Speaker: It all helps.
Speaker: You can follow me on LinkedIn at Joel-Reed-OA and follow Scott Tobe on LinkedIn at Scott Tobe-SFP.
Speaker: And April, if people want to learn more about VetNow or follow you, what should they do?
Speaker: Yeah, so we have a website at vetnow.com they can check out.
Speaker: And we're also on LinkedIn.
Speaker: It's probably the best social to follow us on as well.
Speaker: Okay, great.
Speaker: Well, thanks, everybody.
Speaker: See you next time.
Speaker: Before you take off, right?
Speaker: And so it kind of takes that thought process and brings it into business, which has been really helpful for me.
Speaker: Thank you.
Speaker: Nice.
Speaker: Keeps us safe in the air.
Speaker: So it's gotta be, gotta be compressed on the ground here.
Speaker: All right.
Speaker: So you're out on a Friday night with friends.
Speaker: April, what are you drinking?
Speaker: Oh gosh.
Speaker: That varies a lot.
Speaker: Okay.
Speaker: Probably a good IPA.
Speaker: Yeah.
Speaker: Favorite brand.
Speaker: Oh, well I live right down the street from hitchhiker brewery.
Speaker: So I end up there a lot.
Speaker: That's a good local Pittsburgh.
Speaker: Yeah.
Speaker: Are you near Sharpsburg or the South Hills location?
Speaker: No, the South Hills.
Speaker: Okay.
Speaker: I was going to say you're also down the street then from my favorite brewery, which is Dancing Nome Brewery.
Speaker: That was wonderful.
Speaker: Scott and I learned a lot.
Speaker: Thank you.
Speaker: No, thank you guys.
Speaker: And while the impact you're having is so important with food safety and caring for animals, so we wish you all the success.
Speaker: Thank you to everyone who listened today.
Speaker: If you enjoyed this episode and you'd like to help support the podcast, please share it with others, post about it on social media, or leave a rating and review.
Speaker: It all helps.
Speaker: You can follow me on LinkedIn at Joel-Reed-OA and follow Scott Tobe on LinkedIn at Scott Tobe-SFP.
Speaker: And April, if people want to learn more about VetNow or follow you, what should they do?
Speaker: Yeah, so we have a website at VetNow.com they can check out.
Speaker: And we're also on LinkedIn.
Speaker: It's probably the best social to follow us on as well.
Speaker: Okay, great.
Speaker: Well, thanks everybody.
Speaker: See you next time.
Speaker: Thank you.
Speaker: Bye.
