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Episode 77
144 Plays1 month ago
Adele and Ross discuss the sessions at RCSA's SHAPE 2024 that most impacted them.
This is part 2, featuring Brad Shackleton, Lydia Williams, Dr. Kirstin Ferguson AM, and Tim Martin.
#RNA #RecruitmentNewsAustralia #RecruitmentPodcast
Transcript
00:00:10
Speaker
Recruitment News Australia is so delighted to announce our very first sponsorship arrangement. We have our first sponsor. Who is it, Ross? It's Bullhorn at Elle. Yay, welcome Bullhorn. We're so excited to have you on board. Who's Bullhorn, Ross? Bullhorn, for those of you who don't know who Bullhorn is, I doubt anyone listening is in the dark about Bullhorn, but they are the fastest applicant tracking system on the market. We love fast.
00:00:39
Speaker
What else? we do Well, Bullhorn's recruitment software helps you make better decisions, improve sales and recruit a productivity and manage the entire recruitment and applicant management process from a single easy to use interface. Convinced Adele? Absolutely. And I know that they are building in some fabulous things in utilizing AI and huge automation time saving elements to the system as well. So we look forward to sharing more.
00:01:09
Speaker
with you about Bullhorn and our partnership with them and we're really excited to have them aboard. Welcome Bullhorn to the RNA podcast.
00:01:29
Speaker
Welcome back to Recruitment News Australia's recap of the RCSA Shape conference held in Noosa. Last week Adele and I attended. If you haven't listened to part one, please go back and listen to part one first. We're doing a deep dive on some selected speakers. We covered four in part one and we're going to cover another four.
00:01:55
Speaker
So let's keep going and we're going to have a deep dive on Brad Shackleton. Brad Shackleton's how to build a winning recruitment business, which was the second keynote of the first day. Adele, over to you. What did you think? Well, I take a big breath before I speak about Brad and for those of you that were there will know what I mean. You're going to need some oxygen on this one because it went really fast. um Brad is a UK based recruiter um listed as a million pound biller and now does a range of sales consulting and training in the yeah UK. And he was flown out to give us some insight into his methods around developing high performing teams. But he went at a million miles an hour. He was ah he spoke very quickly. He had very high energy. He packed the presentation with a lot of content.
00:02:51
Speaker
And it was good for from a value perspective. It was a little hard to digest though. I think it was perhaps too much information moving too quickly without really sort of diving into any key topics. Making you feel a little bit ah at the end that you'd sort of been um taken on a journey that you didn't, you know, you got on a train and then you couldn't get off. I don't know if that's the best way I can describe it.
00:03:21
Speaker
Um, and, uh, and you held on for dear life while you're on there and you had a bit of a fun ride while you're on there. We certainly, as I said, high energy and good fun. But at the end you sort of got off and went, well, okay, I'm glad I got off the train now and you know, I'm back on solid ground. What were your thoughts for us? Well, yeah, it was like a fire hose. And to me, to me, it was a missed opportunity because there were things that he touched on that I really wanted to hear more about.
00:03:51
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and It was very distracting early on because he kept flicking through a lot of slides, like he was looking for a particular slide, which had me thinking,
00:04:02
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Has he not prepared this? Or more likely, it seemed like this was typically a half day or a full day presentation. And this was the slide pack that accompanied the half day and the whole day presentation. And he hadn't edited down for a 50 minute presentation. And he was just deciding on the run which slides to talk about.
00:04:26
Speaker
But it was just incredibly distracting because I'm like, but was I meant to be looking at those slides? Are they subliminal subliminal messages? um Like it was just confusing. And I contrast ah Brad with like Trudy, who I spoke about at the beginning of the last episode.
00:04:45
Speaker
And there was nothing confusing at all about Trudy, like it was clear what she was speaking about and how she was going to progress. And the shame of it about, you know, Brad is, you know, when I look at some of the notes um that I took and like, OK, classic example, hit a slide that was headed up, typical challenges. And this was really typical challenges to some of the ah things that are in your business. Like, for example, the first one he listed was don't know your numbers, there's a lack of clarity around numbers, which equally applies whether you're an owner, or whether you're um a desk level consultant or a leader. And that slide was up for like 30 seconds, and there was a list of maybe 12 or 13 things on it. And then it went. And I'm like, oh,
00:05:35
Speaker
Like I literally wrote the first one down. I didn't even have a chance to take a photo of the slide. And that looked like really promising around something to dig into. And to me, um when you're attempting to do workshop format, which is what Brad was doing, where he was putting, like call and response, he's putting out questions to the audience. He's asking for response. Now the first thing, mics weren't prepped. And so when people were responding and they weren't responding quickly, but when they did,
00:06:05
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and You couldn't hear it like not everyone could hear. And then, of course, that loses people. And then if there's not responses and there wasn't sometimes, he's looking a little bit awkward as he's trying to encourage responses.
00:06:20
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And it's just, yeah, it was like a workshop format when it's a keynote slot. And it's not that you can't do that. It's just it's a real high wire act around you've really got to be confident to be able to maneuver if you're not getting the response from the audience. And it just, to me, seemed to Disorient, Brad, I just, I think he, he certainly came across as he wasn't quite sure how to keep going. And then it was the fire hydrant approach to just, well, I'll just give you more information and I'll find the slide to talk about. It just, it just seemed a bit disjointed, which again, the there were certainly some good stuff there, but it all just came rushing out and he went rushing through and I just found it didn't really digest anything.
00:07:11
Speaker
oh I feel like some of those slides you mentioned where he had some really good content. There was another one, you know, with those those five Ps, and he went through the five Ps, some really good reminders around um things that we need to know in recruitment and and in sales, you know, about someone needs to know you, then they need to like you, and then they need to trust you and pitching and all that. Like the content actually wasn't too bad. But some of those slides, I feel like, that had a lot of info that he flashed up quick, I think were from his program. And he hadn't like you said, edited it down. So in these kind of things, you want to give a little bit of what you you want to give that teaser enough that people might be interested, maybe, as you said, pick one or two topics, drill drill down a bit and encourage people to then kind of come back to you and book you or, you know, make make a paid gig out of it if that's what you're trying to do. And you and I do a lot of that. um Well, not a lot, but there are times when we're having to give out a little bit in order to to, you know, get something back for it. But I feel like those slides, he was putting them up, but they were from his from his actual
00:08:10
Speaker
workshop. And so he's taking them down quickly again. um So he was sort of showing you what you're going to get by the actual slide, but not giving you enough time to absorb it or take a photo, um which seemed a bit mean, you know, he would have been better to just simplify the wording in them and explain the overall concept, or just take one, cut say, in my, if you do my full workshop, you'll get all 13, I'm going to focus on one today. And here's what you're going to get. And and as I said, as a bit of a teaser. So um I did feel for him, I felt like he was condensed I felt like he's not used to that shorter period of time. He had 50 minutes or 55 minutes or whatever he had to speak. And I feel like he's probably not used to being contained in that either. And so he's used to probably being a day or a half day kind of presenter and
00:08:52
Speaker
um It was probably hard for him to rein it in, let's say, but um I was exhausted. I needed to lie down after his presentation. Yeah, he was certainly high energy and he was a high energy presence around the conference for the whole of the conference, which was great in the sense that I always enjoy people like that. i um Anyway, I'd be fascinated to know what other people thought. So if you want to contact Adele and I, if you were there in Brad's presentation, be fascinated to know what you thought. All right, let's move on. Lydia Williams. Lydia was the closing speaker for day one. Lydia is the recently retired goalkeeper for the Matildas. this That's the Australian women's soccer team.
00:09:37
Speaker
And Lydia spoke on legacy, leaving a legacy. And I mean, like much of Australia, I completely got into the Matilda's run through the Women's World Cup Finals in Australia last year. And clearly, Mackenzie Arnold, the goalkeeper, was a very high profile member of that team due to her ah saves that she made in the quarterfinal penalty shootout.
00:10:06
Speaker
And Lydia had been prior to Mackenzie Arnold, the national goalkeeper. And she spoke about her upbringing, her father being an indigenous man and her mother coming out as a missionary from the middle of white America and finding each other and having Lydia and Lydia's upbringing and moving to Canberra and finding soccer almost by accident. And then all the work that she did to become a national player.
00:10:37
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And it just really hit me at the end when she spoke so movingly about how thrilled she was for Mackenzie Arnold that she was a goalkeeper. Because goalkeepers typically aren't high profile.
00:10:54
Speaker
members of a soccer team, whether they're men's or women's, and Mackenzie Arnold would be, if not the, well, probably Sam Kerr and Mackenzie Arnold would be two most well-known members of the Matildas and how much Lydia mentored Mackenzie and how thrilled she was for Mackenzie's success and how much respect the team had for Lydia. Here's someone who'd been effectively superseded in the team by a younger, better player. And Lydia was only ever doing everything she possibly could to help her inverter commas rival, but really teammate be the best possible goalkeeper that she could be. And um I made a note in my workbook, which was along the lines of
00:11:49
Speaker
Would a man do that? Like really? would Would a man truly be so selfless in the way that they'd invest effectively? Yes, a teammate, but a rival. And i I don't know the answer to that because obviously I've never been a professional sports person, so I can't comment.
00:12:10
Speaker
But I have my doubts and that's what I love so much about it. And I think that's what really resonated with the Australian public about the Matildas, that they felt so um so much a team and that that energy and that inclusiveness just um reverberated through them. And I think that's what attracted so many people to the team and to watch the pro their progress through the World Cup.
00:12:41
Speaker
Yeah, I had ah a positive response to Lydia's presentation as well, but from a different angle and a different reason, of course. So I'm so very pleased to see the RCSA continuing to try and improve diversity of speakers, ah having had Eddie Betts last year and having Lydia this year, both um having an Indigenous background. I'd love to see more and from a wide variety of different backgrounds, but well done that that we're seeing... Agree.
00:13:08
Speaker
yeah different people on stage here now providing great stories. And Lydia's story was really interesting and, and, um you know, and sad and, and, um you know, difficult, difficult childhood, as you would expect um that she had not not perhaps as difficult as Eddie Betts, but certainly a difficult childhood coming from, you know, an indigenous father and and a white mother and having to move around a bit. What was interesting for me about her presentation is I was viewing it and listening to it just purely on what what she was presenting to me and how she presented that interaction with Mackenzie, because I didn't know that, like I've not watched the soccer, I've not been involved um and I don't know the players and I didn't know that, I didn't know any of that until after the presentation about Mackenzie superseding her and and her having to, um met you know, but but the way she presented it was so humble and interesting because I didn't get that feeling that she was
00:14:05
Speaker
that she was kicked out and she was, she was superseded. And I didn't get the feeling there was any animosity or remorse or any, like it was delivered so beautifully in the way that she, and she talked without any notes. It seemed to be very much off the cuff of her just telling her story, but she delivered it so beautifully around the message, around how she saw her role change. And I think that's what I got from it. So like you said, you know, you could easily see the person as a rival or, or your competition or the next best thing or the new shiny model. And she saw it as her role evolving. So I was the best goalkeeper. And now my job is to make this girl the best but goalkeeper and give her anything I've got to help her, realizing she's probably better than her even at at those early stages, but still imparting and mentoring her in the way she needed um for herself to be able to go out with her head held high, as well as Mackenzie, take everything
00:15:01
Speaker
that she could from her um and share it before she went. So it was the ultimate message in teamwork. It was the ultimate message in humility. and but But also, as I said, seeing your role change. And I think that's something I'm hoping people got that message out of it because that's the real power of what she was saying is you're not superseded. You're not useless. You're not old news. You're not you know the old model. Your job just changes now. You have to find the new role for yourself when the new model comes in.
00:15:31
Speaker
Yeah, I spot on spot on. And the other great thing about Lydia is because she's recently retired. She's just obviously now out on the speaking circuit and she's not polished, but that's great. I mean, she, shit I mean, I mean, when I say that.
00:15:47
Speaker
I don't say that as a negative. I say that as clearly she's just up there telling her story and she hasn't been over-rehearsed or she clearly hasn't had a speaking coach that's been getting into the minutia with her because it's the raw authenticity that's so appealing about her, like the realness on stage. And and I hope she keeps that. like i hope Yes, I hope she gets booked a lot and I hope people get to hear her story. Yes. But I really hope in that happening, she doesn't become kind of too slick, because that I think would just slightly undermine what we saw on stage. Yeah, I think you're totally right about that. It was definitely appeal, the appeal of it. She used some photos, some personal photos from the family album. So you got to see a little bit of an insight into her life. But yeah, it was the rawness and
00:16:40
Speaker
and the vulnerability of it that was most appealing. If any of you went to the Hobart conference, you'll remember, um I forgot the name of the speaker, but she was an ex-army um ex-army another one yeah person who was talking about, she'd gone to Afghanistan actually, and she was in a really um ah high risk situation and had to take get her troops out of, you know, she was stuck on the border between Afghanistan and um and Pakistan.
00:17:07
Speaker
And it was ah it was a terrifying story and it was interesting and it was um you know it was really um exciting to listen to, but she was so polished in her delivery of it. You lost.
00:17:18
Speaker
the real essence of it, you know, the stories. I felt the same. Yeah, it started to feel a little too rehearsed. A little too Hollywood. A little too Hollywood. Yeah, she delivered it so many times before and you could tell that you were but being delivered. The pauses were all executed in the same spot yeah that that, you know, it was like wait for laughter here. And, you know, yeah it was just and so it lost some of the meaning. But yes, Lydia's was just so um honest and natural and raw and um and she was a delight. She was really, she was really lovely to listen to.
00:17:48
Speaker
Next up, Kirsten, Dr. Kirsten Ferguson, who opened the conference on day one. ah Dr. Ferguson's actually a Noosa resident. So she, yeah for the first time, she said, got ready on the morning of a presentation in her own bathroom. Her presentation was Leading with Impact Mastering the Art of Modern Leadership. ah Dr. Ferguson has a book out of a similar nature about the head and heart And Dr. Ferguson, oh, I think I'll call it Kirsten. I think she'll allow me to call it Kirsten. Kirsten talked about, I've just made a couple of notes here. Leadership is a series of moments. Each moment offers an opportunity for impact to lead with impact. The key to mastering the art of being a modern leader is knowing what is required and when, although I would argue
00:18:39
Speaker
That's probably being a leader in any context, basically. And the the heart of it was whether you're a head or heart leader. And we, in the session, completed a quick profile. There were four head strengths, curiosity, wisdom, perspective and capability, and four heart strengths, humility, self-awareness, courage and empathy. And my little profile that I completed and got back my top uh, strength was a, was curiosity followed by self-awareness, wisdom and perspective, which meant I registered as a head leader. Did you do the quiz Adele? And what did you come out as? I self-assessed initially as a head leader, but after I finished her questionnaire, it said I was more of a heart leader. My number one, uh, was courage, um, as a leader. And I found that interesting that it was different to my own.
00:19:34
Speaker
thoughts of what it might be. aren't Yeah, courage followed by capability, empathy and then curiosity. So I'm a heart leader according to her results. And clearly there was a lot missing in the sense, because of the book being very detailed on this whole topic, it felt like an introduction to the book. And I suppose I left the session with probably more questions than answers, which I suspect is what she intended, meaning that I'll go and buy the book. I don't think I need another leadership book. I've got so many. And there were a couple of um videos that were
00:20:12
Speaker
that help make impact. And the thing that I think really resonated with me, particularly as a coach, is she said, really think about your word to wisdom ratio. And Kirsten mentioned when she first got on board, she felt like she needed to make a contribution to every topic, regardless of whether whether she had anything of substance to contribute.
00:20:39
Speaker
And what she soon realized was that on many of the boards, members who she perceived to be the most effective and the one she respected the most actually spoke the least. But when they spoke, they spoke and said things that were truly relevant, truly impactful. And that to me, as an extrovert, I think particularly lands for me. And that's something I'm always practicing, say less, but have more impact with what I'm saying.
00:21:13
Speaker
oh Yeah, I think overall her presentation um wasn't a lot of new stuff as such. Like I didn't feel like I was learning anything um brand new um or hugely insightful. Some of it was a recap, but it was so well delivered. um Her presentation was entertaining um and polished, but yet authentic. It was the perfect keynote in order to sell her book. I agree. I think it was enough of a teaser. What what we said about Brad earlier, it was kind of the opposite. ah She did enough and gave you enough information to get you interested in the topic, gave you enough content to to make you sit up and want more. And if you wanted more, obviously she was selling her book or books. I believe she has two books out and she was signing them um in the in the breakout session as well. So it was a really enjoyable presentation, definitely.
00:22:04
Speaker
the right sort of keynote and loved that she was a local, you know, that, that kind of, you know, even made it more appealing that she was, you know, a local to news her and could talk about that as well. Relatable. Definitely. And the final deep dive Adil, Tim Martin, the AI edge, the latest in AI and how to leverage it within your staffing firm, which was on the second afternoon. This presentation left me speechless.
00:22:34
Speaker
quite speechless. I had to sit there with my mouth open and no words coming out for a little while afterwards. It was brilliant. He could have, yeah, the where he was placed the second the second day, the second last speaker, you know, kind of made me wonder, was it even worth going? And I almost missed it when I started going. um I had this perpetual drag of dragging me out to have conversations and networking and social elements of the conference away from the speakers. So I have to force myself to go into the sessions, and I do now obviously because of the podcast. But I'm so glad I went into Tim Martin's session about AI, because man, was it fantastic. It was so informative. It was so practical. It was in real time, he was giving us some real time um access to
00:23:23
Speaker
a range of um ah ah AI platforms like ChatGPT and Gemini, but he was doing it in real time on the screen and making it really specific to recruitment. You could tell he'd been briefed well by Charles and he knew what he was, who he knew who was in the room and what he was delivering. And the content was so valuable. I walked out with so much information from him, probably more than any other speaker or across the whole two days. Yeah.
00:23:50
Speaker
I agree. And he just reinforced for me what I'd written about in a blog maybe three months ago, that what recruitment agencies need to realize very quickly is that the power of AI is going to be in the use of your proprietary data. So making sure that you've got fresh, clean data, and then training the large language models to produce valuable insights from that data. In other words, candidate records, client records, financial records. That is where the game is to be won. Because if you're, as Tim said, if you're treating chat GPT like ah Google search, then you're barely skimming the surface of what's possible. So he gave an example of putting in 12 annual your reports from Telstra.
00:24:47
Speaker
and then asking a series of questions about trends and how quickly the information comes back to you, and then how to ask more and more specific questions. So as a coach, I love that because that's what being an effective coach is about. It's about context and it's about specific questions and a flow of questions to kind of get to the core of what you're after. And that's really what generative AI is about. And as you said, look at how much progress we've made since chat GPT was released at the end of 2022. Hasn't even been two years. Can you imagine?
00:25:26
Speaker
what progress is going to be made in the next two years and get on board, start playing around with it because that's how you'll understand how different it is to, um you know, Google search, which of course most people are used to and just other tech that you might've been playing with. This is, this is a whole nother level. Yeah. I love that the the start of his presentation, he prefaced it by saying the information in his present presentation has a three and a half week lifespan.
00:25:55
Speaker
So basically what he was telling us um that day could only be valid for three and a half weeks at a maximum because it's changing so fast. He said, um AI is um growing at the rate of 25 years in one year. So if you think about other technology and how long it takes for things to advance for 25 years, AI is moving that along in one year in the same, same you know, lifespan. So I think, yeah, the message around getting and um start really using it to teach, you know, as you said, teaching these um large language models, what you want them to do for you is the next level of this. Yes, we've all gone in and, you know, chucked in a, you know, write me a poem for this or, you know, do something, um irre you know, just that's irrelevant to see how it works and play with it. But now to start using it in your business, he was giving some really, really practical examples of how you can make use of of the tools that are there um and keep, you know, evolving with them as we go.
00:26:54
Speaker
Oh, it was great. Just a, just a fantastic, uh, session. And again, great presenter, very personable, didn't talk jargon. He was a bit unassuming, I think, actually. He kind of just looked like a, like a, you know, he he came from a digital marketing background, he said, actually, but he kind of looked like an accountant, actually. um I was about to say a high school teacher. He had that vibe about him, but very pragmatic, um but practical and answer questions um really honestly. One of the questions that was asked, which I think probably some of you might be thinking about, but if you're telling me to put all this data into um chat GPT, who can see it? Who can access it? Is it safe? You know, so if somebody's putting, if you, he gave him an example or did an example on screen where he put in um a P and&L, he put in a company's P&L and then he asked it to analyze certain trends and things in it. um That was the Telstra one, yes. yeah And then somebody on the audience asked, um I believe it was Erin Devlin asked,
00:27:52
Speaker
But, you know, if that's confidential information, if you're a privately owned business, it's fine for Telstra, but would we want to put our own information in there?" And he said, it's not storing anything. It's only using the information um to sort and and, you know, and give you back your own data. It's not going into anything. It's not, it's not like the internet. You know, it's not, it's not being loaded into something. You know, there are some people, conspiracy theorists that will disagree with that potentially. And um You know, once you load it in, you load it in, but he's saying that it's very safe. um And we are talking about the paid versions here as well. I think that's important to note. These are not the free versions. So the free versions are storing your information and using it to learn for itself and and produce other information. But if you pay for a subscription, ah which isn't very expensive on any of the platforms, then your data is secure. Yeah. Yeah. No, you're right. He did make that point.
00:28:46
Speaker
All right, well, that's the end of the deep dive. Just a couple of other things. I mean, there's still um probably eight or 10 sessions that we haven't touched on, but a shout out to ah Maz Farily, dull costs money, how to be a rock star in your industry. That was the perfect start to day two.
00:29:04
Speaker
And Maz is a producer of many reality TV shows and she was very engaging and funny. And I learnt that I knew all the words to Never Gonna Give You Up by Rick Astley. So that was a bit scary. I also really enjoyed the panel with ah Penny.
00:29:27
Speaker
ah Penny O'Reilly, Marty Rosenberg, Kylie Heffernan and David Stewart, Culture Crunch, and Kudos to each of those four leaders because they spoke very honestly about some of the challenges in their business. Penny, you know, I think like her emotional reaction to one of the surveys at Manpower was, you know, clearly very authentic and felt like kind of disheartened because of the
00:29:58
Speaker
everything that was being done and yet still there were complaints about certain things. But David Stewart, I think, really kind of hit home for me because he spoke about at Alliance, which is which which has become an amalgamation of many businesses, many of them health care businesses, that in a large majority of these business units, there's no commissions or bonuses. It's just ah um a salary. And that there's no productivity difference between those business units and the business units that still have some form of remuneration and bonus.
00:30:32
Speaker
and that he's actively looking to try and i just make it just a base salary. So I found that particularly fascinating given what the I think the default thinking in our industry is about, you know, you've got to have a really attractive remuneration and um bonus structure. Of course, it depends on the business model, depends on the role of the person. But that's really the first time I've heard an agency owner or CEO of a business of that size come out and say that. So thanks to those four executives and owners for the honesty that they had in that particular session. Anything else you want to touch on? Yeah, there was one other session by a woman called Amanda Imba, which was a bit of a fun session around um making meetings more useful and managing your time better. I think we probably could explore this one a little further in a future podcast right because there was some really good key takeaways
00:31:29
Speaker
that she um provided ah got her slides and a summary of it. So I'd like to um put them to you and put them to the test and see what you think of some of her suggestions. um And maybe we can do that as as a future podcast.
00:31:42
Speaker
Yeah, great. Well, that was the session that I missed, not because I wasn't interested, but I just had conference exhaustion. I just had to go. It was late in the day, that one. That's right. But it was high energy. It was interesting. Ah, because it was a session before Joe Brahman. I just needed, because I really wanted to see Joe, I just needed to kind of regroup back in my room.
00:32:03
Speaker
So I missed that. OK, great. All right. Well, we'll certainly do that as a future episode. So in summary, really enjoyable conference. We'd love to tell you where the 2025 conference is, but we don't know because they didn't announce it. I can only assume. There was whispers about Gold Coast oh in general, I heard. um But I don't know for certain. Yeah, that was the only rumor I heard. So if if any of you are listening and you know, um let us know, please, because we're dying to know.
00:32:28
Speaker
Yes. Well, Gold Coast, I mean, there's always a lot of hotels and more more competition for business. The thing is, when you go to markets like Noosa and Port Douglas, it's it's pretty much a captured market. Monopoly pricing, I think, in those sorts of venues. But yep, great. And I'd just like to say, as I think I said, beginning of the first part of this, I've been to many And I still really, I still really enjoy going, not for the learning, not just for the networking, but also just getting out of my own business and just giving me an opportunity to think rather than just do, do, do, it's good to stop, stop, stop and just listen and think and absorb. I think it's one of those situations that for a lot of people, it's, you know, hard to swallow for a number of reasons that coming out of their business, they're worried about their business, they're worried about the cost. You know, there's a whole lot of reasons why you shouldn't go.
00:33:24
Speaker
but probably only one that you should, and it's because you need to. I know that sounds so so cliche, but you need to go to these sorts of events for yourself, for your business, for your long-standing mental health, all sorts of reasons. So speak to, it there was a good, you know, I'd say about 30 or 40% in the room who'd never been to a conference before, and they were at this conference. So, you know, speak to people who haven't been before, not just Ross and myself who've been lots of times,
00:33:51
Speaker
and you'll see and hear the true value of an event like this. But yeah, we're huge supporters of it. um We thank the RCSA for allowing us to attend and and podcast this session these sessions about the event. And we look forward to seeing you all at a future event. And we'll be back with a normal ah RNA next week with the normal news and question of the week and watch out for the upcoming questions of the week, which no doubt many of them will be stimulated by the content from the conference. Till then, bye for now.