Levelling Up Skills: Trauma-Informed Design Research with Jenny Winfield

In today's episode of "This is HCD," we meet Jenny Winfield, a user researcher specialising in socially taboo topics and trauma. Jenny shares her journey from psychology and anthropology to design research, highlighting the significance of belongings in people's lives. She discusses the importance of trauma-informed design research practices and how she enhanced her skills in this area.

Jenny offers practical tips, tricks, and frameworks for applying trauma-informed care in design. She reflects on her experience in a trauma-informed organisation, emphasising the necessity of embedding these principles into the design process to ensure care, safety, and validation in research sessions. Jenny underscores the importance of setting boundaries, managing secondary stress, and prioritizing self-care for researchers. She also talks about the challenges of navigating sensitive topics and guiding conversations in a supportive manner.

Sit back, relax, and enjoy the episode as we explore the power of empathetic and informed design with Jenny Winfield.

• linkedin.com/in/jenny-winfield
• https://www.jennywinfield.co.uk
• https://medium.com/@winnyltd
• https://blog.chayn.co/tagged/user-research

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