In this conversation, Victor Udoewa shares his journey as a service designer at the CDC, discussing the importance of human-centered design in public health, the challenges of data interoperability, and the need to build trust within communities. He emphasizes the significance of equity in health initiatives and reflects on the historical context that affects trust in public health systems. Victor also explores the role of visualization in making data accessible and actionable, and he shares insights from his personal journey into service design. In this conversation, Victor Udoewa discusses his unique cultural identity as a Nigerian American and how it shapes his perspective as a changemaker. He explores the concept of third culture kids and the advantages of having a multicultural background. The discussion transitions into participatory design, emphasizing the importance of trust and community engagement in design processes. Victor shares insights from his experiences in various projects, highlighting the significance of relationship building and asset-based methodologies in fostering trust and collaboration within communities.

Watch this episode and subscribe on our YouTube [https://youtu.be/vhgFbkarVo4]

Connect with Victor

 * https://www.linkedin.com/in/udoewa/



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Designing for Trust in Public Health with Victor Udoewa

In this episode, Gerry Scullion speaks with Jocelyn Wyatt, CEO of Alight and former CEO of IDEO.org, about designing resilience in humanitarian aid. They explore Jocelyn’s journey, insights into navigating complex political landscapes, and how co-creation and innovation are transforming the humanitarian sector. From tackling climate displacement to supporting communities in crisis, this episode delves into how design can empower displaced populations and redefine humanitarian impact.

Subscribe on YouTube [https://www.youtube.com/@thisishcd]

Podcast Links

 * https://www.wearealight.org/
 * https://www.linkedin.com/in/jocelynwyatt/



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 * https://www.thisishcd.com/
 * https://www.thisishcd.com/train-your-team
 * https://www.thisishcd.com/community

Designing Resilience in Humanitarian Aid with Jocelyn Wyatt

Gerry Scullion speaks with Alicia Grimes, co-founder of The Future Kind, a UK-based culture consultancy that focuses on designing “company operating systems” to align strategy and culture. The discussion explores how organizations can create better experiences for their people, fostering collaboration, alignment, and innovation to ultimately deliver exceptional products and services.

Subscribe on YouTube [https://www.youtube.com/@thisishcd]

Podcast Links

 * https://www.thefuturekind.co/
 * https://www.linkedin.com/in/aliciagrimes/



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 * https://www.thisishcd.com/
 * https://www.thisishcd.com/train-your-team

Designing Workplaces & Companies with Alicia Grimes

In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of physiotherapy and health technology. She shares her experiences as an entrepreneur, founding TickerFit with Co-Founder Greg Balmer, and HACA Health, and highlights the importance of resilience and human-centered design in creating innovative healthcare solutions. Avril emphasises the need for passion in her work, focusing particularly on improving chronic condition management through technology-driven approaches. This conversation offers valuable lessons on adaptability and the future of healthcare innovation.

 * linkedin.com/in/avrilcopeland [https://www.linkedin.com/in/avrilcopeland]
 * avrilcopeland.com [http://avrilcopeland.com/]
 * https://www.linkedin.com/company/tickerfit/
 * This episode is sponsored by Smaply https://www.smaply.com/?thisishcd



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#HealthcareInnovation #Resilience #Entrepreneurship

From Music to Medicine: Avril Copeland's Journey of Passion and Innovation

In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She discusses the challenges women often face in professional settings, particularly around self-promotion and handling conflict. Emma emphasises the value of understanding internal communication and fostering collaboration within teams. She also reflects on her parenting approach, focusing on instilling strong values and encouraging open dialogue with her children. Additionally, Emma talks about her entrepreneurial journey, addressing the issue of critical medicine shortages and her commitment to making a positive impact in healthcare.

 * linkedin.com/in/emmalyncheqv
 * This episode is sponsored by Smaply https://www.smaply.com/?thisishcd



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#ConflictResolution #DramaTriangle #PersonalGrowth

Turning Conflict into Opportunity: Emma Lynch

Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for driving organisational change. Kate emphasises the role of leadership in promoting a human-centered approach and cautions against focusing solely on cost-cutting. She highlights the importance of metrics for measuring success and the value of community building to enhance teamwork and innovation.

 * linkedin.com/in/kate-tarling-6b43b19
 * theserviceorg.com
 * This episode is sponsored by Smaply https://www.smaply.com/?thisishcd



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#ServiceDesign #HumanCenteredLeadership #EmpathyInAction

Empathy-Driven Service Design: Building Collaboration and Leading Change with Kate Tarling

In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has evolved, now leading digital transformation at a bank in Australia. He shares his inspiring journey, launching a project called Inkwazi, which combines adventure with a mission to make a difference in South Africa. Listening to him navigate the complexities of registering Inkwazi, his organisation, as a business instead of a charity, and how they partnered with a registered charity to meet their goals, was enlightening. What stood out to me the most was hearing about the life-changing impact of providing bicycles to children in remote South African communities. It's incredible to see how this initiative has boosted education and empowered these kids, with Charles detailing how he closes the loop with donors by sharing the tangible results of their support.

It’s a powerful conversation about leadership, transformation, and creating meaningful change.

 * linkedin.com/in/streetcharles [https://www.linkedin.com/in/streetcharles]
 * https://www.inkwaziadventures.com.au/



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#DigitalTransformation #CommunityEmpowerment #AdventureLeadership

Charles Street on Digital Transformation, Adventure, and Empowering Communities

Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authenticity, where April encourages sharing our most challenging stories to build genuine connections and harness the strength found in vulnerability.

We also explore the evolving landscape of governance, discussing the need for more adaptable systems and a reimagining of traditional notions like borders and identity. Trust emerges as a central theme, with April highlighting its multifaceted role in personal and societal resilience. Throughout our discussion, she offers practical daily practices to cultivate the eight "flux superpowers," providing listeners with actionable strategies to better navigate life's unpredictability.

 * linkedin.com/in/aprilrinne [https://www.linkedin.com/in/aprilrinne]
 * http://aprilrinne.com/



Become a member: https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers

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#FluxMindset #EmbraceChange #FutureResilience

Embracing the Flux Mindset: Navigating Change with April Rinne

This is HCD

Bringing Design into organisations is hardly ever straight forward. It comes with its own unique set of problems. We discuss with thought leaders around the world, what has worked for them in enabling a design revolution to occur. Within our podcast, we specifically ask how might Design improve social and civic outcomes. We shine a light on Design in local council and Governments.

Bringing Design Closer with Gerry Scullion

This is HCD is the Number 1 human-centered design podcast on the internet.

Our mission aim to educate and empower about people and organisations about the power of true human-centered design.

This podcast brings together thought-leaders from various disciplines such as service design, user experience, interaction design, and product management to discuss the craft, and to better understand what it means to work within a human-centric method.

Become a patron of This is HCD [https://www.thisishcd.com/become-a-patron] and help support our mission.

This is HCD - Human Centered Design Podcast

Getting Started in Design is a podcast focussed on shining a light on the transitionary period between education and employment. It is part of ThisisHCD.com podcast series of Design. It’s purpose is to help identify the most problematic areas for emerging design talent. Presented by Gerry Scullion, Founder of This is HCD and The HCD Network.

Getting started in Design

In this podcast we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes.

Doing Design by This is Doing

Gerry Scullion's Show

Founder of The Human Centered Design Network /Keynote Speaker / Training / Design & Innovation Coach

Gerry Scullion

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