#695 Rewst:Flow-Karl Bickmore: 🎸 Pedals, People & Process: The Art of MSP Evolution

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What do guitar pedals, choir harmonies, and AI automation have in common? In this rich and multidimensional episode, Joey Pinz chats with Karl Bickmore—CEO of SnapTech IT and founder of Raven Automation—about leadership, legacy, and tuning into what matters most.

Karl opens up about his journey from hands-on tech to executive leadership, blending an engineer’s curiosity with an artist’s instinct. Whether he’s designing complex audio rigs or evolving MSP operations with automation, Karl views growth as both science and art. He reflects on his early computer builds, his battle with yo-yo dieting, and why servant leadership isn’t just a philosophy—it’s a responsibility. From Patrick Lencioni’s The Motive to the Flow conference’s bold focus on AI, Karl reveals what it really takes to stay relevant in IT today.

🎯 Top 3 Highlights:

1. How Raven Automation is helping MSPs modernize through automation and AI
2. The personal discipline behind sustained health transformation
3. Why Karl believes leadership must be earned—and why managers must also inspire

Whether you geek out on music, management, or meaningful leadership, this episode strikes the right chord.

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