In this episode, Dr. Martha Rackets discusses change management, conflict resolution, leadership, and her own approach to working in the industry. Visit our website at www.nbhap.org [https://nbhap.org/]. 

Change Management and Conflict Resolution with Martha Rackets

Judy is a deeply respected leader in the field of addiction treatment and education. She has dedicated her life to the betterment of treatment and the advancement of recovery services, working tirelessly to improve systems and support those on the path to healing.

She has been a passionate educator at InterCoast Colleges since 2004, where she’s mentored and instructed hundreds of students — many of whom have gone on to become leaders in their own right. With more than two decades of experience working with SUD treatment facilities, Judy brings deep insight into what it takes to create meaningful, lasting change in individuals and communities alike.

Judy also brings her commitment to underserved communities through her work with the Offender Mentor Certification Program (OMCP) in California’s prison system, empowering incarcerated individuals to become certified counselors and agents of change. Her passion, leadership, and lifelong dedication make her a true force in the field.

Episode 34: Judy Redman Works with the Incarcerated to Become Counselors

Alexandra Miles is a Washington, D.C., based producer, actor, and non-profit founder with a focus on mental health impact. Alexandra earned degrees in Business and Fine Arts from Boston University and SCAD before producing the short film ‘Project Blackbird’. She then founded the related non-profit of the same name that provides mental health awareness and access to resources through their touring program. This program tours high school and college campuses and pairs a screening with athletes, actors, and other public figure guest panelists sharing their lived experience, then connecting these audiences with free therapy and other mental health resources.

Episode 33: Alexandra Miles Talks Eating Disorders and Project Blackbird

Barbara Aday-Garcia is an accomplished CEO with over 39 years of extensive experience in the field of alcohol and drug use recovery services. Her career is distinguished by her leadership in program development, implementation, and management, particularly within the alcohol and drug treatment sectors. Barbara’s deep understanding of California’s DUI System and addiction treatment regulations has positioned her as a pivotal figure in shaping recovery services and policies.

Currently serving as the CEO of AG Management Consulting LLC, Barbara oversees a wide range of services aimed at enhancing organizational efficiency, standardization, and fiscal stability. Her work includes managing the California Association of DUI Treatment Programs, where she has been instrumental in the executive and administrative management of the association’s operations, including counselor certification and continuing education.

Barbara Aday-Garcia, Management Consultant in Addiction Treatment

In this episode, Chris Wolfington and Pete Nielsen have an off-the-cuff conversation about patient financial responsibility and how it affects the industry.

Chris Wolfington is the founder and chief revenue & strategy officer of FinPay. He has more than 31 years of experience in technology, healthcare, payments, consumer, and financial services companies.

Chris is determined to utilize his talents to positively impact these industries. With a keen sense of leadership, he has used his passion, energy, and capital to lead numerous businesses in the areas of payments and financial services, including three public companies.

Our other guest is Pete Nielsen, who long-time listeners may remember from episode 2 of the podcast. Pete Nielsen is the President and Chief Executive Officer for the California Consortium of Addiction Programs and Professionals (CCAPP) [https://www.ccapp.us/], CCAPP Credentialing, CCAPP Education Institute and the National Behavioral Health Association of Providers (NBHAP), and the Publisher of Counselor Magazine.

He has worked in the substance use disorders field for 20 years. In addition to association management, he brings to the table experience as an interventionist, family recovery specialist, counselor, administrator, and educator, with positions including campus director, academic dean, and instructor.

Episode 31: Christopher Wolfington and Pete Nielsen Talk Patient Financial Responsibility

Pattie’s life is a testament to the profound strength of the human spirit and the ability to find purpose amid overwhelming pain. After facing the heart-wrenching challenges of having two of her three children struggle with substance use disorder, Pattie’s world was further shaken when her son, Joel, lost his decades-long battle with the disease in 2017. In the wake of this profound loss, Pattie became determined to better understand the family experience of addiction. She has since used her own lived experience to support and guide others who are navigating the isolating and stigmatizing road of addiction and loss.

As a Compassionate Bereavement Care™ Certified Provider and Kessler Certified Grief Educator, Pattie works with individuals, families, and communities impacted by loss. She is a Peer Parent Coach with the Partnership to End Addiction, and co-facilitates their online grief support community, and is the host of Finding Hope After Loss, Grief Support groups for The Happier Life Project. She is also an Advisor and facilitator with the Hopestream Community, certified in the CRAFT and Invitation to Change models. As an advocate for recovery policies, she is a California State Organizer with the Recovery Advocacy Project, serves on the RCO/RCC Advisory Committee, and was named the 2022 Architect of Recovery by CCAPP (CA Consortium of Addiction Professionals.) Her book, Secrets, Scars and Heart Shaped Jars, shares her family’s journey through addiction, loss and recovery.

Pattie Vargas and Being a Grief Educator

Mary Beth O’Connor has been sober from her methamphetamine use disorder since 1994. She also is in recovery from abuse, trauma, and anxiety. She wrote about her story in her award-winning memoir From Junkie to Judge: One Woman’s Triumph Over Trauma and Addiction.

Mary Beth is a director for She Recovers Foundation and for LifeRing Secular Recovery. She also is on the Advisory Council for The Hyer Calling Foundation. She regularly speaks on behalf of these organizations and about multiple paths to recovery. This includes television, radio, conferences, podcasts, and recovery houses. She develops relationships with other organizations, such as Women for Sobriety and trains attorneys, judges, and medical professionals.

Mary Beth regularly writes opinion pieces which have appeared in The Wall Street Journal, Los Angeles Times, Philadelphia Inquirer, Recovery Today, and other publications. Her memoir writings have been published in Memoir Magazine, Awakenings, and Ravens Perch among others.

Professionally, six years into her recovery, Mary Beth attended Berkeley Law. She worked at a large firm, then litigated class actions for the federal government. In 2014 she was appointed a federal Administrative Law Judge from which position she retired early in 2020.

From Junkie to Judge’s Mary Beth O’Connor

Dr. Best is Professor and Director of the Centre for Addiction Recovery Research (CARR) at Leeds Trinity University, Honorary Professor of Regulation and Global Governance at The Australian National University, Adjunct Associate Professor of Addiction Science at Monash University (Melbourne) and Affiliate Senior Scientist at the Public Health Institute in California. He is also a founding member of the College of Lived Experience Recovery Organisations in the UK and of the Inclusive Recovery Cities movement where he is chair of Inclusive Recovery Cities UK.

Trained as a psychologist and criminologist, he has worked in practice, research and policy in the areas of addiction recovery and rehabilitation of offenders. He has authored or co-edited seven books on addiction recovery and desistance from offending and has written more than 240 peer-reviewed journal publications and around 70 book chapters and technical reports. As of December 2024, he has an h-index of 44 and a total of 7005 citations of his academic work. He is one of the leading academics in the area of addiction recovery and a key innovator in developing recovery capital measurement tools and methods.

Episode 28: Dr. David Best of the Centre for Addiction Recovery Research

Gina Thorne brings three decades of expertise in behavioral health, specializing in business development and marketing. Her extensive background spans private and public sectors, working with in-patient treatment centers, psychiatric hospitals, and educational institutions across several states, including Florida, New York, and Colorado.

Gina has been instrumental in leading marketing, alumni relations, and admissions efforts for prominent treatment programs on both coasts. Her achievements include co-founding the Colorado Professional Liaison Association (CO-PLA) and serving in key roles like Board Co-Chair for Treatment Professionals in Alumni Services (TPAS). With a deep understanding of mental health and substance use disorder treatment, Gina excels at collaborating with revenue-generating departments to drive sustainable census growth. In 2021, she launched GTC Consulting, focusing on overcoming barriers to growth and enhancing organizational visibility within the behavioral health landscape.

Episode 27: Gina Thorne with GTC Consulting

Nick Jaworski is an internationally recognized executive in the field of behavioral health marketing and operational consulting with experience building organizations across four continents. As the owner of Circle Social Inc., he has helped healthcare organizations ranging in revenue from $10 million to $300 million a year perform turn-rounds and accelerate growth.

He is a recipient of the prestigious Jefferson Award for his work in mental health, is an adviser to the board for the National Behavioral Health Association of Providers, and is also on the board for one of the most innovative treatment programs in the country – Above and Beyond Recovery in Chicago. When he's not online, he can be found spending time with his favorite person in the whole world, his daughter.

Episode 26: Marketing in the Industry with Nick Jaworski

Welcome to Destination Change, a podcast where we talk addiction recovery, treatment, and more.