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Episode 30- Emma from Georgia talks shop and what its like being a Nissan Technician
1 Playsin 5 hours
Brand new podcast hosted by a Shop owner and a Shop owner/Technician . We dive into shop ownership and how it all began for the both of us. We will be featuring special guests every week from the automotive industry and also a few surprise guests we have lined up in the not so distant future. We want this podcast to be fun but informative about the automotive repair industry. We are not perfect in what we do but operate with integrity and have been doing so for years. Sit back and listen in for some fun banter and conversations about the automotive repair world!
Today Frank and Aniz get into some conversation with Emma about her time at Nissan as a Technicnan. She has quite the story and we think you will love her story! We also talk about the ASTA EXPO which is coming up at the end of September. Visit https://astausa.org/ for more information! If you are in the automotive repair industry, you don't want to miss it!
Sit back and enjoy this one! Please like and subscribe! You can also follow us on Facebook @ The Shop N Tread Talk Podcast.
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Transcript
Introduction and Personal Stories
00:00:01
Aniz Lavji
All right, welcome everyone to another episode of the Shop and Tread Talk podcast. This one's a little bit late tonight. It's 9.47 p.m. Thanks to me because I could not get my kids to bed and, uh,
00:00:15
Aniz Lavji
That is the life of having three kids and a dog and a very loving wife that's letting me record right now. But anyways, as usual, we've got Frank. His hair is not as slick and shiny as it usually is, but that's okay. We'll let that one slide today.
00:00:32
Frank Wiebe
i'll tell you what I'll tell you why that is.
00:00:32
Aniz Lavji
Frank.
00:00:34
Frank Wiebe
Because I had i i had a massage after work today. And She does a good scalp massage too. And yeah, so I didn't, I didn't bother doing a hair after, but and I did get a haircut on the weekend.
00:00:43
Aniz Lavji
Well, that explains it then.
00:00:50
Frank Wiebe
So, you know,
00:00:50
Aniz Lavji
there Yeah, you look a little bit pruned.
00:00:51
Frank Wiebe
but
00:00:52
Aniz Lavji
You look a bit pruned today, Frank. Frank, why don't you go ahead and introduce our guest today?
00:00:57
Frank Wiebe
well, today we have with us, Emma, she's, we were talking a little bit earlier, a bit ago, and Emma is from our furthest South Southern guest.
00:01:11
Frank Wiebe
She's from not that far south.
00:01:12
Aniz Lavji
Mexico? Okay. Okay.
00:01:15
Frank Wiebe
Georgia, she said. So like way down south. And we were talking. I said, yeah i say oh no, we've had we've had a southern guest before. And we're talking about John Furman. She's like, no, I think I'm more south. She doesn't consider Texas southern. So, John, if you're listening to this, you're not considered a southerner.
00:01:34
Frank Wiebe
so Emma's with us today.
00:01:35
emma wilson
He probably understands
00:01:38
Frank Wiebe
We don't understand. We're from Canada, so we don't understand this battle between Southerners or not like that.
00:01:44
Aniz Lavji
Look, I actually used to live in Texas. Texas is southern. Yeah.
00:01:47
Frank Wiebe
Yeah, okay. So, and he's lived in Texas.
Emma's Background and Career
00:01:50
Frank Wiebe
Anyways, Emma, please introduce yourself. Tell us a little bit about yourself, and we'll just talk about what you do, what we do, and we'll have a great conversation.
00:02:00
emma wilson
Okay, well, yeah my name is Emma. I'm originally from North Carolina, but I've been living here in Georgia for about three years. um I've been a technician for almost two years now, um and I've been in the industry for about five.
00:02:10
Frank Wiebe
oh
00:02:18
emma wilson
I did go to college for this. I have an associate's degree in automotive technology. um I'm currently working for Nissan um at a dealership, small family dealership.
00:02:25
Aniz Lavji
Nice.
00:02:32
Aniz Lavji
Okay.
00:02:32
emma wilson
Um, yeah, that's where I'm at right now. I'm i'm about halfway to master tech, so...
00:02:38
Aniz Lavji
There you go.
00:02:40
Frank Wiebe
so So explain that master tech thing to me a little bit because I keep hearing that and I'm wondering what it is because like a young person like yourself to become a master or tech, like to me, I've been doing this for 30 years and I don't consider myself a master tech because there's guys that have been doing a longer that know way more than I do.
00:02:59
Frank Wiebe
So what qualifies you to be a master
00:02:59
Aniz Lavji
it's It's when you get 600 CBT transmission ah replacements at Nissan, then you get your master tech, I think.
00:03:05
Frank Wiebe
tech?
00:03:06
emma wilson
but
00:03:08
Frank Wiebe
Yeah, that could be. But what qualifies you then to become a master
00:03:09
emma wilson
so So basically, um it's a little different for every manufacturer. um But just baseline, even if you work at an independent shop in America, there's eight base ASE tests that you can take.
00:03:28
emma wilson
And once you take and pass all eight of those, you're considered an ASE master tech.
00:03:28
Aniz Lavji
OK.
00:03:33
emma wilson
And then with Nissan, i there's also about... um
00:03:39
emma wilson
Ooh, there's probably about three or four classes um under each kind of in-person classes.
00:03:39
Frank Wiebe
Bye.
00:03:47
emma wilson
I go to Atlanta for the training under each kind of thing.
00:03:50
Aniz Lavji
OK.
00:03:50
emma wilson
Like there's chassis and engine, transmission, three or four in-person classes under each of those um that we take and have to pass as well.
00:04:00
emma wilson
And then I would be a master tech with Nissan also. And you can there's you can go further after that too with
00:04:05
Aniz Lavji
That's amazing.
Automotive Training: US vs Canada
00:04:08
emma wilson
Nissan.
00:04:08
emma wilson
They have platinum and you can do their diesel training, GTR training and stuff like that too. So there's a lot you can do with Nissan.
00:04:18
Aniz Lavji
Oh, that's interesting.
00:04:19
Frank Wiebe
Okay.
00:04:21
Aniz Lavji
Yeah, I
00:04:21
Frank Wiebe
Yeah, that sounds, that sounds cool. Like we were talking a little bit about, about training and stuff and, and really here in Canada, there isn't, unless you're at a dealer level, there, there isn't really any after work, like any training after you're a tech at all.
00:04:32
Aniz Lavji
going to say.
00:04:38
Aniz Lavji
Well, um there's like the Napa and the CarQuest training and stuff like that, but it's not the same all.
00:04:38
Frank Wiebe
And
00:04:42
Frank Wiebe
it's not the same. Like, it It doesn't give you any advantage, any anyt certificate certification that gives you an advantage one above the other or or in the trade, like in your... Let's say you're in your dealership. but But if you're working in a dealership, well, you get that dealership training and you can become... an Who was it on our podcast was talking about that too.
00:05:04
Frank Wiebe
um
00:05:08
Frank Wiebe
I forget. ah But that they could... become a master tech in in the in there as well. It was ah the lady that was working at GM.
00:05:22
Frank Wiebe
This is terrible. We're drawing a blank right now. sincerely apologize.
00:05:25
Aniz Lavji
Tyler says something like that too. I think, no, maybe not.
00:05:28
Frank Wiebe
Yeah, and and and and yeah, like like at a dealership level, you can do that, but not in the aftermarket.
00:05:33
Aniz Lavji
Here, we kind of depend on like our our extra training would be basically if we needed extra training, I might call Frank or I might call one of my other friends and say, hey, look, I've got this situation to help me and train me on what the heck to do to fix the situation. Or we'd have to kind of look online or, you know, use our our resources online and look up dealer information but for us here to actually have formal formal training it's really tough and that's why like we're flying over to the states a couple times a year to get proper training
00:06:11
emma wilson
Yeah, Frank was telling me about a kind of training thing in that you guys are going to in North Carolina. And he was talking about some of the lab scope things.
00:06:19
Aniz Lavji
yep
00:06:22
emma wilson
And I do like, yeah i'm so I'm assuming you're talking about like PicoScope and stuff like that.
00:06:27
Frank Wiebe
Yep.
00:06:27
Aniz Lavji
Yep.
00:06:27
emma wilson
um And it's kind of funny because i like i I just went to a community college in my hometown in North Carolina and we did we used PicoScope in those classes. um ah when I went to college and stuff like that. um And all all of our teachers are like, you know, had been in the industry for at least 20 plus years.
00:06:53
emma wilson
And um i really I really did learn a lot. I've unfortunately forgotten quite a bit of it, but I did learn a lot in those classes. So you guys don't really have any like, like even here, we I don't know where it is, but there's literally a whole college just for like automotive stuff.
00:07:03
Frank Wiebe
Yep.
00:07:11
emma wilson
It's called UTI.
00:07:13
Aniz Lavji
Yeah, we have like Conestoga and Fanshawe. We got like colleges that'll have it. But to actually get into those programs and go through the school, the waiting list is so long that you could be waiting for a few years to even start your training.
00:07:29
emma wilson
Wow. Wow.
00:07:29
Aniz Lavji
So in the meantime, you would be working at a shop and trying to get, you know, get your hours and your experience. But by the time you actually go to school, it could be a few years before you actually get into the school to learn like the book stuff.
00:07:45
Frank Wiebe
Yeah, like like my apprentice that that we have right now, he waited.
00:07:45
emma wilson
wow
00:07:48
Aniz Lavji
Yeah.
00:07:49
Frank Wiebe
He was signed up. Two years he waited until there was a seat available at Fanshawe College for him to go to. And it was only the only reason he actually finally got in. Margarita finally one day she just called and she says, like hey, what the heck is going on?
00:08:02
Frank Wiebe
We've been waiting two years. And they're like, oh, we might have misplaced his application.
00:08:08
Aniz Lavji
Of course.
00:08:09
Frank Wiebe
What the heck?
00:08:09
Aniz Lavji
I might have to make that phone call this week.
00:08:09
Frank Wiebe
So...
00:08:12
Frank Wiebe
Yeah, it's it's terrible. You have to be on them for that. And and so like so so he could have, and Emma, think what you did is is very similar to, we could have we can have um take a course like an automotive service technician pre-apprenticeship, that's what they call it, the pre-apprenticeship program.
00:08:29
Frank Wiebe
Yeah.
00:08:29
Aniz Lavji
Yes, they have it in Cambridge.
00:08:32
Frank Wiebe
so So you can go in and you can pay for that and and and take that class and do that. But if you are able to get signed up and and do it through an apprenticeship program and through a shop like what what we're doing now...
00:08:48
Frank Wiebe
All of your schooling is paid for by our government. so So that's why everyone wants to do it that way because then you don't have to pay the $4,000 or $6,000 or whatever it is to go to school.
00:09:01
Frank Wiebe
You only have to pay $800 for your seat for the year and then plus your books and then you're in.
Car Projects and Market Discussion
00:09:10
Frank Wiebe
So... Yeah. So, so having done what you did, like I went to, I went, when I was in school years ago, there was a kid who had just done the pre-apprenticeship program and I think it, it cost him $3,000 way back then.
00:09:23
Frank Wiebe
And, and then he got signed up as an apprentice and he said it was literally the exact same class. Just, just now he was going through it, getting paid to do it instead of having to pay to do it.
00:09:36
Frank Wiebe
So yeah.
00:09:38
emma wilson
Yeah, I guess America is kind of pay to play, i guess.
00:09:42
Aniz Lavji
Yeah.
00:09:43
emma wilson
um But you can there's a there's a lot of options.
00:09:45
Frank Wiebe
which Yeah, that ain't bad at all.
00:09:46
emma wilson
I mean, my community college, it really wasn't that expensive. um I think it was like a grand, a little over a grand per semester um for the classes.
00:09:56
Aniz Lavji
That's not fine.
00:09:57
emma wilson
And i mean, it was very in-depth and there was a lot of different classes that I took. So I definitely think it was worth it.
00:10:05
Aniz Lavji
north North Carolina is also a great place to to learn. And even, were you working any shops in North Carolina as well during that time?
00:10:13
Aniz Lavji
or Because like a lot of really good shops are there.
00:10:13
emma wilson
i I did not.
00:10:14
emma wilson
um
00:10:18
Aniz Lavji
Like we've met quite a few people that have shops in North Carolina and like really good top shops out that way too.
00:10:26
Frank Wiebe
Well, i was i was blocked I was trying to get her to convince to come to ASTA and saying, because it's in her hometown anyway, and I'm like, hey, that'd be perfect.
00:10:27
emma wilson
Yeah.
00:10:30
Aniz Lavji
Oh, you should come.
00:10:35
Frank Wiebe
You already know the area.
00:10:35
Aniz Lavji
Exactly.
00:10:36
Frank Wiebe
come Come to the convention. the the The amount of stuff that you will learn is unreal.
00:10:41
Aniz Lavji
You should come to ASTA and then we'll introduce you to like 97 shop owners that are in North Carolina. And then you can just move back home and, uh, and just be working at one of those awesome shops.
00:10:55
emma wilson
That's pretty cool. Okay.
00:10:56
Aniz Lavji
I, we literally like, I know a ton of shop owners in North Carolina that, uh, are looking for good texts and you can come back home.
00:11:08
emma wilson
and That would be pretty cool.
00:11:09
Frank Wiebe
maybe Maybe she likes it down south where it's warm.
00:11:11
Aniz Lavji
maybe Maybe she does, I don't know.
00:11:11
Frank Wiebe
No. No.
00:11:13
emma wilson
I mean, i don't i don't really mind it. I will say, um and I'm sure you guys can tell, my accent has ah evolved quite a bit since moving down here.
00:11:24
emma wilson
Um, but I am, I am living with my family, so that is nice, you know, with my family, but yeah, I don't know.
00:11:25
Aniz Lavji
That's nice, okay.
00:11:31
emma wilson
Hey, you never know where life will take you.
00:11:34
Aniz Lavji
If you can make it to ASTA, it would be incredible. Like it's, it'll, it'll be life-changing really.
00:11:39
Frank Wiebe
but we don't And we don't get paid for this.
00:11:39
Aniz Lavji
Yeah, I know.
00:11:41
Frank Wiebe
We don't get paid to to try to convince you to come out. We've been there. that it's It's worth it. The training's worth it. And anybody that we would introduce you to would say it's it's well worth 100%.
00:11:53
Aniz Lavji
This will be Frank's first time there. he just went to his first convention out in Pennsylvania. But it it really it makes a huge difference when you're a lot of the training, you know, kind of going off topic. But a lot of the training besides the classes that you're taking, which are, you know, second to none, the teachers, you know, you got an amazing amount of instructors there.
00:12:17
Aniz Lavji
But a lot of the training and stuff that you'll get is outside the class when you're having a drink or talking to people in not in the hallways. Those connections and those people that you meet really, really do make the difference of the whole trip.
00:12:31
Aniz Lavji
And we're going to pause in a second because Frank's clock is going to go off any second.
00:12:32
emma wilson
Yes.
00:12:34
Frank Wiebe
No, I just looked, it's 10 minutes behind.
00:12:38
Aniz Lavji
Oh, my God.
00:12:42
Frank Wiebe
um What Anis was a saying, there's there was ah there's quite a few people that we met um when we were when we were in Pennsylvania. and And we've actually had them on our podcast, a couple of them already, and didn't know them from a hole in the ground other than just saw them and started chatting with them.
00:12:59
Aniz Lavji
I messaged a note to people and I was like Frank and Margarita are coming make sure you you meet them And Margarita was in the middle of a women's dinner.
00:13:05
Frank Wiebe
Yeah. Yeah.
00:13:08
Aniz Lavji
And all of a sudden, Tanika is like, Margarita, where are you at? Anissa told me I got to come meet you. And she's like, oh, God, that was so embarrassing.
00:13:15
Frank Wiebe
Oh, yeah.
00:13:15
Aniz Lavji
but But that's the kind of people that you you get to meet. And everyone's really friendly. You feel like you're part of a family, honestly, when you're going to these events. And the one that Frank went to was was really nice because it was very it was small.
00:13:25
emma wilson
That's pretty cool.
00:13:30
Aniz Lavji
There's only 300, 400 people there.
00:13:30
Frank Wiebe
really small, yeah.
00:13:32
Aniz Lavji
So you're not a – like I went to Vision out in Kansas City, and there's 4,000 people there. So you're looking like a blip in the big picture.
00:13:38
emma wilson
Yeah.
00:13:41
Frank Wiebe
um Honestly, i don't I don't think I want to go to that because that just to me seems way too overwhelming.
00:13:47
Aniz Lavji
the The training was great, but, yeah, there was a lot of people there.
00:13:50
Frank Wiebe
Yeah.
00:13:51
Aniz Lavji
There's a lot of people.
00:13:53
Frank Wiebe
So what, Emma, what is it that you enjoy working on other than Nissan's?
00:13:59
emma wilson
Well, i do i do really like working on Nissans. I have found them really easy to work on, and I do like doing them. um But I also have a 30-year-old Lexus and an Honda Prelude as well.
00:14:19
Aniz Lavji
Oh, nice.
00:14:20
emma wilson
And so I like Toyota and Honda as well, too. um Yeah, work I work on both those. Actually, rebuilding in the process of rebuilding the Honda, um I had the engine sent off to a machine shop and I just got it back a few weeks ago, but I took it apart right before we moved.
00:14:37
Aniz Lavji
OK.
00:14:41
emma wilson
And so I ended up in a situation where the shell was at my uncle's house in North Carolina. And then the engine and all the parts with that were in a storage unit. And then finally, eventually I got them moved down here.
00:14:58
emma wilson
And anyway, it was all a mess. I took it apart right at a terrible time. But we'll get it back on the road at some point.
00:15:02
Aniz Lavji
Yeah.
00:15:06
Aniz Lavji
That'd be nice.
00:15:07
Frank Wiebe
What you said that was an old Honda?
Rust Issues: Canada vs Southern US
00:15:09
emma wilson
Yes, it's a 2000.
00:15:12
Aniz Lavji
I love those preludes.
00:15:13
Frank Wiebe
Nice.
00:15:15
Aniz Lavji
They're really fun to drive.
00:15:16
emma wilson
Yes, it is really fun to drive. i I do really miss driving it. I had it. I drove it a lot in college. It was my high school graduation gift.
00:15:28
Frank Wiebe
Oh, cool.
00:15:29
emma wilson
So I want...
00:15:29
Aniz Lavji
It's got a little more sentimental value than the average vehicle.
00:15:33
emma wilson
Yes.
00:15:35
Frank Wiebe
Now, are you are you boosting it and all that fun stuff too, or are you just going to put it back to upgraded stock?
00:15:40
emma wilson
um Well, honestly, I really want my Lexus to kind of be kind of like a show car. So my goal for the Prelude is kind of to make it a very rural reliable daily. It has like 200,000 miles on it. So I want to rebuild the engine and just kind of freshen everything up so I could daily it.
00:16:05
Aniz Lavji
The standard.
00:16:06
Frank Wiebe
Yep.
00:16:07
emma wilson
It is, yeah.
00:16:07
Aniz Lavji
Yeah.
00:16:09
emma wilson
I wish it was manual, but you know,
00:16:10
Aniz Lavji
Nice.
00:16:13
emma wilson
I'm sure you guys know, when you like, i was a Facebook marketplace listing.
00:16:18
Aniz Lavji
Wait, it is so it's automatic or it's manual.
00:16:20
emma wilson
It's automatic, yeah.
00:16:21
Aniz Lavji
Oh, yeah.
00:16:23
emma wilson
I went to go see it.
00:16:24
Aniz Lavji
Right. I said standard and then you said yes. And then you went to automatic. I'm like, oh, that's okay.
00:16:27
emma wilson
I'm sorry, it's 10 o'clock. I went to go see it, and you know, you just have that feeling, you're like, this is my car. And I was like, all right, let's get it. So...
00:16:40
emma wilson
I do wish it was manual, but it is what it is.
00:16:40
Frank Wiebe
Nice.
00:16:43
Frank Wiebe
my My nephew in Alberta, he he had Hondas for a while. And he's, for as long as I can remember, he's been building this Honda. And then he runs it and then he wrecks something because he's boosting the crap out of it. And then he he's got to pull the motor out and he's got to build it again. And he bent a rod. I'm like, damn, dude, if you would have just bought it like a freaking Toyota Eco or something like that, you could drive wherever you want.
00:17:10
emma wilson
Yeah.
00:17:10
Aniz Lavji
1.5 liters of sheer power.
00:17:11
Frank Wiebe
And not waste all this money. but And he loves spending it.
00:17:14
Aniz Lavji
Oh, man.
00:17:14
emma wilson
Yes.
00:17:14
Aniz Lavji
Mm-hmm. Yeah.
00:17:15
Frank Wiebe
not now Now he's getting married, so I think his his days are of ah spending money, yep gone.
00:17:20
emma wilson
It'll, yeah.
00:17:23
Aniz Lavji
my
00:17:23
emma wilson
It'll kind of get there. So I have to ask you guys a question because I know you guys are both from the North and I've been, I've been posting some videos on TikTok of what it's like to be a mechanic in the South and how like things aren't very rusty.
00:17:25
Frank Wiebe
he's
00:17:30
Frank Wiebe
All right.
00:17:37
emma wilson
And I found that a lot of people are very surprised that I daily a 30-year-old car that has no rust.
00:17:38
Frank Wiebe
ah
00:17:47
emma wilson
So what is the car market like up there? Because the used car market here is like, you know, 10 plus years old is pretty regular.
00:17:57
Aniz Lavji
Yeah, we we got so much rust over here that it's basically ingrained into Frank's beard. Look, you can see the bottom. That's all rust.
00:18:07
Frank Wiebe
plus years over here is getting really crusty.
00:18:10
Aniz Lavji
Very.
00:18:10
Frank Wiebe
If it hasn't been oiled and undercoated, it's getting crusty.
00:18:10
Aniz Lavji
like
00:18:14
Aniz Lavji
I've seen 10-year-old vehicles. like like We don't know if we can lift some of them. We get pretty bad.
00:18:22
Frank Wiebe
Oh, yeah. Well, not not too long ago.
00:18:24
emma wilson
That's crazy.
00:18:26
Frank Wiebe
Okay, Emma, if you would look back on my TikTok a few weeks ago, maybe, I still keep getting in comments on that video where I i took a video. i had two Fords, a Ford...
00:18:39
Frank Wiebe
Maybe it was a newer Ford Focus and an older Ford Focus on the hoist at the same time. There was a nine-year difference between the two. And I took a video and I'm like, this is what your car looks like now. And if you don't undercoat it nine years, this is what it looks like. They were nine-year different cars.
00:18:52
Frank Wiebe
And people are like, oh, they're <unk>re ripping me up and down about oiling does nothing. And that can't be the same car. No, I know it's not the same damn car. It was two different cars. But I'm telling you, this car was this age.
00:19:05
Frank Wiebe
This car is nine years older. And this is what it looks like. Find that video. You will be surprised. Like the rust is unreal and seized calipers and seized wheel bearings and seized bolts. And like the torch is our best friend.
00:19:20
Frank Wiebe
And I know
00:19:20
Aniz Lavji
yeah the torch is the best friend because just light those two piles of junk on fire and watch the show
00:19:27
Frank Wiebe
next, next, next time I pound out a wheel bearing, I'll send you a picture of the pile of rust on the floor. actually do had a pile of rust on the floor today just from doing the, uh,
00:19:38
Frank Wiebe
the heck did we do the matter there's a pile of rust on the floor there always is it's unreal
00:19:44
emma wilson
Yeah, i I don't know if you guys saw my video of me pulling that wheel bearing out by hand, but that made a lot of people very upset.
00:19:45
Aniz Lavji
It's beautiful.
00:19:50
Frank Wiebe
that's that's just mean yeah don't don't do that that that upsets us it's it's rude it's it's not nice
00:19:54
Aniz Lavji
By hand?
00:19:58
Aniz Lavji
we What do you mean by hand? what What the hell does that mean?
00:20:00
emma wilson
Well, basically, i didn't I honestly didn't know it was that bad, but here, like wheel bearings, especially the ones that are like Nissan's are mainly the ones that are just, it's the hub and the wheel bearing all together.
00:20:13
Aniz Lavji
yeah, yeah, assembly.
00:20:14
emma wilson
And so usually when, once you take the bolts out of the back, it just falls out.
00:20:14
Frank Wiebe
bolted in yet.
00:20:20
emma wilson
And I didn't know that that was,
00:20:22
Aniz Lavji
I got
00:20:23
Frank Wiebe
Okay.
00:20:23
emma wilson
i'
00:20:23
Frank Wiebe
here Here's a good wheel bearing one. Have you ever done a wheel bearing on a Ford Explorer?
00:20:29
emma wilson
i have not.
00:20:31
Frank Wiebe
2015 or something like that. So 2015 Ford Explorer. 10 years old. Okay. The first one we did, okay, the come to memory anyway, we did one about Four weeks ago. Here we go. There it is.
00:20:45
Aniz Lavji
the money.
00:20:46
emma wilson
Thank you.
00:20:47
Frank Wiebe
See? Seven minutes late.
00:20:47
Aniz Lavji
One more.
00:20:49
Frank Wiebe
I got adjust it every once while. I got tune it so that it keeps time.
00:20:50
Aniz Lavji
and
00:20:53
Frank Wiebe
Anyways, I'll just keep talking over it.
00:20:55
Aniz Lavji
eleven
00:20:56
Frank Wiebe
um ten years Ten years old.
00:20:56
Aniz Lavji
thank
00:20:58
Aniz Lavji
one more
00:21:01
Frank Wiebe
Well, 12 now, I guess. 2015 Ford Explorer. Front wheel bearing. It took us two hours of heat and air chisel and pounding to get this stupid wheel bearing up.
00:21:15
Frank Wiebe
Two hours.
00:21:16
Aniz Lavji
I would have given number for the records. would have been faster to get rid of the vehicle.
00:21:19
Frank Wiebe
Oh, we were at the point where we're like, this thing isn't coming out. We're just going to go buy a hub, whole knuckle assembly at the wreckers and do that.
00:21:23
Aniz Lavji
Buy a spindle.
00:21:26
Frank Wiebe
But I'm like, well, then we have to do it anyway. So anyway, we got that one changed and we're like, okay, this is stupid. So that same vehicle came back three weeks later for now a right rear wheel bearing.
00:21:38
Frank Wiebe
So we did the left front, now it was right rear.
00:21:38
Aniz Lavji
Yeah.
00:21:40
Frank Wiebe
And those things are the same wheel bearing front and rear, just like the old Montana or the whatever all-wheel drive Montanas used to be.
00:21:47
Aniz Lavji
Uplander.
00:21:48
Frank Wiebe
uplander yeah so well she doesn't know what uplander is because that was a canada only vehicle the pontiac montana anyways whatever um the so we decided you know screw this we're not going to pound on this thing for two hours so we took the whole knuckle off put it into my press i have a 40 ton press it took every ounce of effort that press had to pop that wheel bearing out of the spindle
00:21:54
Aniz Lavji
Oh, okay.
00:22:17
Frank Wiebe
That's how bad our rust and corrosion is.
00:22:17
emma wilson
um just I I can't even imagine. And honestly,
00:22:21
Aniz Lavji
Light a torch.
00:22:21
Frank Wiebe
Okay.
00:22:22
emma wilson
i
00:22:22
Frank Wiebe
And now now imagine a technician doing that flat rate.
00:22:27
emma wilson
i would be so mad all the time.
00:22:30
Frank Wiebe
so So you get a wheel bearing like that, that, you know, what do you get a wheel bearing 1.1 hours or something like that? And it takes you three hours to pound it out. And here you're doing it in 10 minutes.
00:22:41
emma wilson
Yeah, usually usually those wheel bearings take me about like...
00:22:43
Frank Wiebe
Right?
00:22:47
emma wilson
30 minutes to do like in total, like start start to finish everything, like car on the rack, everything.
00:22:48
Frank Wiebe
yeah i i don't think i've ever done a single wheel bearing that i haven't had to at least whip a hammer out and give it a few smacks with a hammer
00:22:50
Aniz Lavji
yeah
00:23:00
emma wilson
Every once in a while, I'll have one that I have to hit. But for the most part, they usually just come off.
00:23:03
Frank Wiebe
even even um uh tasha that we had on our podcast i'll
00:23:05
Aniz Lavji
I have to hit with a fork.
00:23:13
Frank Wiebe
I don't know, four episodes ago or something like that. ah She works in Ohio or something like that. And if you watch some of her videos, she's smacking that wheel bearing too with the purse.
00:23:27
Frank Wiebe
I mean the hammer. Somebody gave her crap. So, oh, use a purse. So she put a hammer inside of a purse and did it that way.
00:23:34
emma wilson
Wow, yeah, I can't imagine.
00:23:36
Frank Wiebe
Oh, no. You have to experience so so So you have to come up here. Yeah, come up here for a visit.
00:23:43
Aniz Lavji
We'll put you to work on ah on a real well wheel bearing.
00:23:44
Frank Wiebe
we'll put your work on a wheel bearing that the yeah
00:23:47
Aniz Lavji
we we'll give her We'll give her like an old Subaru, like 2010 Subaru.
00:23:51
emma wilson
Yeah, I hear those are really bad.
00:23:51
Aniz Lavji
two thousand tenten subaru
00:23:52
Frank Wiebe
oh no you know what a Subaru where you have to replace those coolant lines that run up over top of the transmission and stuff like that and oh man there
00:24:05
emma wilson
Now, I will say, i don't you guys may also have this issue, but for some reason, down here in the South, we have a big issue with plastic and rubber.
00:24:17
emma wilson
like Just a few years is enough to like get get the the hose like completely stuck.
00:24:22
Frank Wiebe
Deteriorate, right?
00:24:26
emma wilson
And if you try to take it off, it's like,
00:24:26
Aniz Lavji
It falls apart.
00:24:29
Frank Wiebe
Yeah.
00:24:30
emma wilson
Anytime I do like a valve cover or anything like that, it has a PCV hose I just go ahead and quote the PCV hose.
00:24:37
Aniz Lavji
Yep.
00:24:37
Frank Wiebe
Yeah.
00:24:39
Frank Wiebe
Yeah. Yeah, we don't we don't have that so much.
00:24:39
Aniz Lavji
That's pretty much here. Any BMW that you work on over in Canada, if you have anything that you're working on that's got any type of rubber hose that you need to even like adjust or move more than like 0.01 millimeters, you better just order it because it's going fall apart in your hands.
00:24:51
emma wilson
yeah.
00:24:56
emma wilson
Yes, yes. And the the plastic connectors, and once it gets about 10 years old, it's just they just crumble.
00:25:06
Frank Wiebe
brittle yeah yeah we get a lot of that too um i may imagine it might not be as diff as bad here but we don't get a sunday
00:25:07
Aniz Lavji
Jeez.
00:25:13
emma wilson
i would assume it's mainly just like the heat cycles and stuff like that. Yeah.
00:25:18
Frank Wiebe
yeah so we get we get some severe heat and we get the severe cold so we're like cycling through all of it instead of just staying on the hot side all the time
00:25:25
Aniz Lavji
ah the
00:25:25
emma wilson
young
00:25:29
emma wilson
it I mean, it gets pretty cold here. it it got like 20 degrees this winter. And that was pretty bad.
00:25:36
Frank Wiebe
that's That's pretty cool.
00:25:37
Aniz Lavji
So you had to buy a sweater?
00:25:40
emma wilson
yeah It's funny because it's colder in North Carolina. So I had, and I love jackets.
00:25:45
Aniz Lavji
This season, North Carolina got hammered. like They were having a state of emergency situation going on.
00:25:49
emma wilson
Yes. Yes. I have a ton of jackets and I never use them here. It sucks.
00:25:57
Aniz Lavji
all the snow that came down, all the videos I'm seeing, Tanika's got people outside shoveling the snow and it's just like a big ordeal and we're sitting here and like, eh.
00:26:09
Frank Wiebe
Yeah.
00:26:09
emma wilson
Wow, we even got snow here like two or three times, which is like Georgia never gets snow. And if it basically shuts us down, yes, because we don't have salt.
00:26:16
Aniz Lavji
It basically shut everything down, right? If it snows there.
00:26:20
emma wilson
If it's going to ice, we put sand down.
00:26:24
Frank Wiebe
Yep.
00:26:24
emma wilson
And we're basically like, okay, this is going to melt in like a day or two anyway.
00:26:24
Aniz Lavji
Yep.
00:26:30
emma wilson
So let's not risk anybody's lives because we don't know how to drive in this.
00:26:30
Aniz Lavji
Snow day.
00:26:33
emma wilson
And let's just shut everything down.
00:26:34
Aniz Lavji
Yeah.
00:26:37
Aniz Lavji
Oh, man.
00:26:38
Frank Wiebe
Oh, here we just throw some snow tires on and and go.
00:26:41
Aniz Lavji
Away she goes.
00:26:43
Frank Wiebe
Snow tires and all-wheel drive and off we go.
00:26:43
emma wilson
Ugh, I hate being cold so much.
00:26:45
Aniz Lavji
the The only time that i I'm not going to work is if the snow is higher than my car.
00:26:52
Aniz Lavji
Other than that, nope, um I'm going to try.
00:26:56
Frank Wiebe
yeah. Around here, snow doesn't stop us.
00:26:57
emma wilson
That's crazy.
00:27:00
Frank Wiebe
it i don't I've never... Okay, the one time I drove in the snow, it was so bad. It was such a bad snowstorm, and I was like determined I needed to go to the auto wrecker to get some parts.
00:27:11
Frank Wiebe
And I drove there in this little temple, and it was sketchy as all get out. And I get there, and it's closed. And I'm like, what the heck?
00:27:20
emma wilson
Bruh.
00:27:23
Aniz Lavji
They're not crazy like you, Frank.
00:27:25
Frank Wiebe
I'm like, where is everybody?
00:27:25
Aniz Lavji
the tempo
00:27:27
Frank Wiebe
Well, then have to drive home. was so disappointed.
00:27:30
Aniz Lavji
With no parts. With no parts.
00:27:32
Frank Wiebe
No parts. oh man
00:27:35
Aniz Lavji
Emma,
00:27:35
Frank Wiebe
Oh, Snow doesn't keep us home very easily.
00:27:38
Aniz Lavji
are you dealing with a lot of pattern failure at at
Aftermarket vs OEM Parts
00:27:42
Aniz Lavji
Nissan? Like, are you you getting a lot of those jobs where you basically you see the r RO, what's going on with a customer complaint, and you're like, yep, I know exactly where to look for for this.
00:27:45
Frank Wiebe
Yeah.
00:27:52
emma wilson
Yes, I would say, honestly, that's a big thing for Nissan. they're They're really reliable, but almost every car has like a few set of issues that are like, they all do it.
00:28:06
emma wilson
So it's it's mostly stuff like that for me.
00:28:11
Aniz Lavji
How many aftermarket mass airflow sensors have you taken off Nissan Sentra's this week?
00:28:17
emma wilson
i I'm going to be honest with you. We've gotten to the point down here where we we just don't do aftermarket anymore. it's it's just It's just so bad.
00:28:25
Aniz Lavji
You probably get people bringing them in, though, that have actually replaced them with a random, and then you just take it off and you put the Nissan one and stuff.
00:28:31
emma wilson
Yes. As soon as I pop that hood and i see and i don't see the Nissan or the Bosch or whatever logo on that math sensor, I'm like, okay, I'm just going to quote an OEM.
00:28:34
Aniz Lavji
Yep.
00:28:42
emma wilson
Okay.
00:28:43
Aniz Lavji
yep
00:28:43
Frank Wiebe
Yeah, we're getting to that point too. Some of the aftermarket has gotten so terrible. Yeah.
00:28:49
emma wilson
So bad.
00:28:49
Aniz Lavji
Yeah, with the Kia and Hyundai, like ah with O2 sensors, I don't even bother trying to put a NGK or whatever on there. I just quote the OEM one. And when they ask, why is it so expensive?
00:29:01
Aniz Lavji
I'm like, call Hyundai or Kia. I mean, this is their part.
00:29:02
emma wilson
This is the only one that is going to work at this point yeah.
00:29:05
Aniz Lavji
Yeah.
00:29:05
Frank Wiebe
i hu I had a Subaru that did that. i i I often put the NGK sensors in. did it in a Subaru, and it kept having a random engine light come on, and it come up for a heater circuit error. And I'm like, that's the same sensor that I put in, and I know the heater circuit. like I know that the circuit beforehand is good.
00:29:26
Aniz Lavji
Mm-hmm.
00:29:26
Frank Wiebe
So I actually used the scope, the Pico, well, I'll tell, a lab scope, to prove that the amperage draw was... different between the aftermarket and the OEM.
00:29:38
Frank Wiebe
So finally, um'm like I kind of assumed that's what it was. So I said, let's order an OEM one. And then before I changed it out, I did my test before and after. And there was a significant difference in the amperage draw. And I'm like, so so we tried, like we had bought it from Napa and we wanted to get warranty from Napa because of this part that was inadequate.
00:29:58
Frank Wiebe
Man, they fought us like crazy. They're like, well, what why did they...
00:30:00
Aniz Lavji
You've already installed it
00:30:02
Frank Wiebe
why Why are you calling? like What's going on? so we're We're sending them all this documentation and they're like, oh, well, that's not good enough. I'm like, okay, well, screw you. We're just not going to put your parts on anymore.
00:30:14
Aniz Lavji
Yeah.
00:30:14
Frank Wiebe
it was it was It was so frustrating, but it it reminded me like, okay, well, some of these things just aren't going to get aftermarket parts anymore.
00:30:18
Aniz Lavji
Yeah.
00:30:25
emma wilson
yeah
00:30:25
Frank Wiebe
it's just It just isn't worth it. the The time that it's
00:30:28
Aniz Lavji
but Mass airflow sensors and o two sensors, I don't screw around with that anymore. i've I've done my time with you know trying to save the customer a few bucks by putting aftermarket, but then all you're doing is you're frustrating yourself and the customer because they have to take time off work, come back, oh, you know, the shop, I have to go back to the shop because my light came back on.
00:30:40
Frank Wiebe
Mm-hmm.
00:30:51
Aniz Lavji
And then now they want more money because they're saying it needs a different part. So, you know, they're just going more pissed off. But if you would have just given them the price for the OEM part from the beginning, yep, it's a higher price, but this is what it is. If you want to do it, you can take it somewhere else and then you can play the game at another shop, right?
00:31:10
emma wilson
Yeah, it gets to a point I end up telling the service advisors, I'm like, look, if they want the aftermarket one, it's going to be just as expensive because I'm going to have to replace it probably two or three times.
00:31:16
Aniz Lavji
Yeah.
00:31:21
emma wilson
And then they're going to end up getting the OEM one anyway.
00:31:24
Aniz Lavji
yeah
00:31:25
emma wilson
So my service manager was like, we're not, there's some things you can do aftermarket, but
00:31:25
Frank Wiebe
I work.
00:31:31
Frank Wiebe
Yeah. As long as, you know, if they're on board with you.
00:31:32
Aniz Lavji
Mm-hmm.
00:31:34
Frank Wiebe
I worked for a guy one time and he he said one time, he's like, I'm done trying to save the customer money. and And it didn't make sense to me. I'm like, why why are you being why are you being so stupid? Like, why are you being so selfish and not trying to help the customer out?
00:31:49
Frank Wiebe
And now, years later, i understand why he said that. Because it's like, at some point, you just have to be like, you know what, this is what it is. This is the car that you chose to drive.
00:32:01
Frank Wiebe
And this is what it's going to cost to fix it. Do you want fixed or not? And yeah.
00:32:06
Aniz Lavji
They we have to understand that this is their car. We are there to fix their car. Like it's, it's your issue
00:32:15
Frank Wiebe
Yeah, we made the decision with suspension parts years ago. We were putting it like... Mevo tech and, and even the, the TTX from Napa and stuff like that on.
00:32:25
Frank Wiebe
And we just kept having failure after failure fight. Now we put either, unless it's dealer stuff, which we don't do very often, but every suspension part has to be moved either Moog or the car quest premium is like the only thing that is proven to actually hold test of time.
00:32:43
Aniz Lavji
Yeah.
00:32:44
Frank Wiebe
And we just won't. So if customers like, oh no, I just want a cheap control arm.
00:32:48
Aniz Lavji
Yeah.
00:32:49
Frank Wiebe
sorry, that's not happening here. we We will not do it because you put a cheap control arm on and you go and do an alignment. And then six months later, that control arm is wore out and you got to do it again.
00:33:00
Aniz Lavji
Yep.
00:33:01
Frank Wiebe
Now you got to pay for another alignment plus maybe a tire that wore off. So it's not happening.
00:33:04
Aniz Lavji
Yep. Nah, it's not working.
00:33:06
Frank Wiebe
So yeah, you live and learn.
00:33:06
Aniz Lavji
Yeah.
00:33:08
Frank Wiebe
But once you, once you make those choices, you make that decision, then you just move forward and you say, i I'm not doing that anymore.
00:33:10
emma wilson
Yeah.
00:33:15
emma wilson
It's funny you mentioned the suspension too, because, you know, every now and then I'll do like, actually i was working on that 2010 Pathfinder and I did ah upper control arms. And for whatever reason, one of them was back ordered from Nissan. So we ended up just getting an aftermarket one and it was nice. We use O'Reilly a lot.
00:33:36
emma wilson
um It was like their import direct brand or whatever. But yeah, it just sometimes it like they just don't fit right like the nissan one just goes like right in and you put the bolts in but the import direct one was like i had to kind of bend it and like hit it in and i was it's like it just doesn't i don't know it's just not the same
00:33:49
Aniz Lavji
Yeah.
00:33:53
Aniz Lavji
Make it fit.
Brand-Specific Challenges
00:33:59
Aniz Lavji
No, we've been having trouble with a lot of AC Delco from APC lately. The last couple of control arms we've we've done, we've <unk>ve installed it, torqued the bolts and everything. And then a week or two later, a customer come in with front end noise and we'll put it back up and You know, we got a bolt that's not as tight as before. We're like, what the heck is this?
00:34:21
Aniz Lavji
And then we'll retorque it and then it's done. But why should we have to do that a second time?
00:34:28
emma wilson
Yeah, that's weird.
00:34:28
Aniz Lavji
You know what I mean?
00:34:28
Frank Wiebe
Yeah, because something something is settling and his get and has to give, and it it shouldn't be that way, right?
00:34:33
Aniz Lavji
Yeah.
00:34:34
emma wilson
Yeah.
00:34:34
Aniz Lavji
But then after you do it the second time, then it's done. You never see the car again. But, you know, it it makes you think, you know, you you save the $67 by, and AC Delco is not like a cheap part.
00:34:39
emma wilson
Yeah.
00:34:46
Aniz Lavji
It should be a good brand. But by saving the 60, 70 bucks, you know, what's the point?
00:34:49
emma wilson
Yeah.
00:34:52
Aniz Lavji
You're wasting your own time.
00:34:53
emma wilson
When they come back like that it's like you're using your time your money your efforts and the customer is also like okay they just worked on my car and now it's you know.
00:34:58
Aniz Lavji
Yeah.
00:35:03
Aniz Lavji
Yeah.
00:35:04
Frank Wiebe
Yeah, customer satisfaction is all our business, right? So if we don't have that, then we got a problem.
00:35:09
Aniz Lavji
No.
00:35:11
Aniz Lavji
No. And you know, we, that's why we try to stay in our lane.
00:35:11
emma wilson
yeah I hate when cars come back.
00:35:17
Aniz Lavji
We work on certain vehicles. We don't, you know, pull in Audis or BMWs for timing jobs and massive oil leaks and stuff. It's just not something we do at our shop.
00:35:27
Aniz Lavji
Again, if I had a tech that specialized in it, then sure we dabble in it, but you know, I I'm just not comfortable with doing those kinds of jobs that are, going to potentially open up a can of worms and having cars stuck on the hoist.
00:35:39
Frank Wiebe
what wait yeah if you want to get good at oil leaks what you have to do is you have to start buying some chevy cruises yeah you can't have a podcast with without putting a chevy cruise in there somewhere because then you'll learn how to fix
00:35:45
Aniz Lavji
Oh my God.
00:35:47
emma wilson
I
00:35:47
Aniz Lavji
I already knew this was going to happen, Frank.
00:35:55
emma wilson
i hate those things. Every Chevy, so every Chevy sedan, every Ford sedan, any, any GM, Ford sedan, send them all to the junkyard.
00:35:58
Aniz Lavji
Thank you.
00:36:08
emma wilson
They all suck. I hate them all. They're pieces of crap. I would tell you, i I see so many of them because, you know, we sell them used and stuff like that.
00:36:18
emma wilson
And they all come back.
00:36:19
Aniz Lavji
Yeah.
00:36:20
emma wilson
They're all blowing up camshafts and have these terrible oil leaks. And I'm like, what? They are so bad.
00:36:28
Frank Wiebe
They didn't build them very good at all, but they're to make good money, so keep sending them.
00:36:29
emma wilson
hate them.
00:36:30
Aniz Lavji
The Ford Fusion is not so bad.
00:36:31
emma wilson
No.
00:36:34
Aniz Lavji
The newer ones, Ford Fusions are not so bad. We sold that we saw quite a few of those and have done pretty well with those.
00:36:37
emma wilson
Ugh, I hate them.
00:36:41
Frank Wiebe
there's You know what? You'll always have a car. you You say you hate the the Chevy Cruze. My sister had a Chevy Cruze for like 10 years and beat the heck out of it and changed the oil whenever she remembered.
00:36:55
Frank Wiebe
And the original turbo, the original engine, and the original transmission.
00:37:00
Aniz Lavji
You know what?
00:37:00
Frank Wiebe
And wow.
00:37:00
emma wilson
is I can't believe it. I genuinely can't.
00:37:03
Aniz Lavji
But but a lot of the stuff, Frank,
00:37:04
Frank Wiebe
right like how right i think i did i think i did two water pumps on it and a couple of the other like the coolant tank or something like that never even the oil cooler or anything and i'm like how and then the other system what's that my sister
00:37:15
Aniz Lavji
it's also the way that people drive.
00:37:15
emma wilson
How?
00:37:17
Aniz Lavji
So if if who was driving it, you said, Frank? Who was driving that car? So if your sister may drive the vehicle in such a way that other people are not driving it, okay?
00:37:30
Aniz Lavji
Because that makes a difference. Whether she changes the oil, whatever she thinks of it or not, but she may not be pushing the car and driving the crap out of it.
00:37:38
Frank Wiebe
Oh, no. No, not true. No, not true. She beat the crap out of it. She's hard on a car.
00:37:45
Aniz Lavji
Then she's driving it the right way.
00:37:45
emma wilson
cars just It's like a sob.
00:37:45
Frank Wiebe
ah now
00:37:47
Aniz Lavji
Maybe the other, everyone else driving it wrong.
00:37:47
Frank Wiebe
And now she drives now she drives a Ford Escape with, ah I think, ah the 1.5 liter.
00:37:49
Aniz Lavji
Oh,
00:37:52
Frank Wiebe
So she's in for hurting there.
00:37:53
Aniz Lavji
geez.
00:37:55
Aniz Lavji
So maybe everyone needs to drive like your sister and then they won't have as many repairs.
00:37:56
emma wilson
It's...
00:37:59
Frank Wiebe
Yeah, maybe. You get lucky with Chevy Cruze.
00:38:00
emma wilson
Some cars are just so hit or miss. Like the Nissan Juke. I was just working on one today with 250,000 miles on it. And I feel like it's either one or the other with those.
00:38:11
emma wilson
It's like either they're blown up and done at 50,000 miles or they reach like 300,000 miles and you're like, this thing is a piece of crap. Why is it still running?
00:38:21
Aniz Lavji
Let's first talk.
00:38:21
Frank Wiebe
Is Juke the one with the eyeball?
00:38:22
Aniz Lavji
Yeah. Yeah.
00:38:25
Frank Wiebe
So my wife said the other day, my wife seen one the other day.
00:38:25
emma wilson
Yeah, it's like,
00:38:27
Frank Wiebe
She's like oh that's a cute little car. And I'm like, are you serious?
00:38:31
Aniz Lavji
Yeah, let's talk about the fact that they made a Nismo edition juke.
00:38:32
emma wilson
I,
00:38:37
emma wilson
yes.
00:38:38
Aniz Lavji
Okay, let's just get that out in the open.
00:38:39
emma wilson
And there's actually a couple people in my town that have them.
00:38:45
Aniz Lavji
Like Nismo edition, like a racing special edition. They basically took a turn and wrapped it and put a bow tie on it.
00:38:45
Frank Wiebe
It's a what now?
00:38:53
Frank Wiebe
Oh my gosh. is that Is that like what Toyota did with the little Matrix and they and they made the Matrix XR whatever
Social Media Connections
00:39:01
Frank Wiebe
it was? and
00:39:01
Aniz Lavji
You mean Pontiac Vibe.
00:39:04
emma wilson
yeah
00:39:05
Frank Wiebe
Yeah, but they also made a Toyota Matrix XR or something like that and it was supposed to be their week racing edition.
00:39:09
Aniz Lavji
XRS.
00:39:12
Frank Wiebe
Oh my gosh.
00:39:13
Aniz Lavji
Oh, that that is going to be... oh my gosh, what is it? Toyota Racing... TRD.
00:39:19
Frank Wiebe
Yeah.
00:39:20
Aniz Lavji
TRD.
00:39:20
Frank Wiebe
Yeah.
00:39:21
emma wilson
TRD matrix.
00:39:21
Aniz Lavji
Toyota Racing Development Edition. Because everybody wants to race a freaking Chevy... Oh my God.
00:39:28
Frank Wiebe
yeah now they now they put the now they put the tea Yeah, now they put the TRD on everything.
00:39:28
Aniz Lavji
You almost heard me saying Santa Cruz.
00:39:33
Frank Wiebe
Like our our lawyer, he's got a Toyota Tacoma with TRD on it. Like that's not a freaking race.
00:39:39
Aniz Lavji
Well, he's probably be running away from someone because he charged him too much. That's why.
00:39:42
Frank Wiebe
Yeah, he's running over people.
00:39:43
Aniz Lavji
He needs to race away.
00:39:45
emma wilson
Yeah, he needs he needs the racing version.
00:39:47
Aniz Lavji
He needs a Toyota racing development.
00:39:47
Frank Wiebe
Yeah. Yeah. I wanted to tell, or I wanted you, Emma, to tell the story of how we met because i was just looking it up and i commented on a video that you made you remember the video what which one it was about the speed sensor
00:40:07
emma wilson
Oh, yeah, yeah, I do remember that, yes.
00:40:09
Frank Wiebe
yeah so So that it were it reminded me of ah of ah of a repair that I had where it was like two different speed sensors because two different size tires.
00:40:21
Frank Wiebe
So Anise is a tire guy, and he would understand.
00:40:22
emma wilson
Mm-hmm.
00:40:25
Frank Wiebe
And and these Nissan, this one that i had had, he put his winter tires on, and they were one size different front and rear.
00:40:34
Aniz Lavji
Mm-hmm.
00:40:34
Frank Wiebe
And it was it was so far off. that the transmission was slipping and like the CVT wouldn't wouldn't shift. It literally went into limp mode. He's like, if you were drove drove it real gently, it was fine. It worked 100% perfect.
00:40:48
Frank Wiebe
But you throttle it one time and it just went in a complete limp. And and he's like, oh, there's something wrong with it. Speed sensor codes all day long. So when Emma posted a video of something very similar, ah you were in your kitchen or something, you were just telling the story. And I'm like, man, I know exactly what you're talking about.
00:41:05
Aniz Lavji
yep
00:41:05
Frank Wiebe
It was so cool. So I commented on her on her video. And what what was your reply? She's like, oh, that's cool. then what did you say? Oh, has anyone ever told you you look like?
00:41:15
emma wilson
Oh yes, you did me. So when I saw his profile picture, I did a double take because his profile picture looks just like Nico Hulkenberg, the Formula One driver.
00:41:28
Frank Wiebe
And I'm like, I don't know who that is.
00:41:30
Aniz Lavji
Now I need to look it up. I have a whole bunch of
00:41:32
emma wilson
I'm surprised because you guys have a... Okay, how far is Montreal?
00:41:34
Aniz Lavji
I have a whole bunch of Formula One stuff.
00:41:35
Frank Wiebe
Yeah.
00:41:37
Frank Wiebe
So that that's Nico.
00:41:37
Aniz Lavji
I
00:41:39
emma wilson
Isn't that... Doesn't that look...
00:41:42
Frank Wiebe
So I had ChatGPT make that comparison.
00:41:42
emma wilson
Aren't they kind of similar?
00:41:46
Frank Wiebe
And you're like, oh, yeah, that looks just like me.
00:41:48
emma wilson
With the eyes and yeah.
00:41:49
Aniz Lavji
mean, yeah, Frank.
00:41:51
Frank Wiebe
The face structure, everything. Yeah.
00:41:53
Aniz Lavji
Weird.
00:41:53
Frank Wiebe
I'm like, that was the coolest thing because because i've I've had quite a few different lookalikes that people have said. And that was the first one. I thought, you know, that's probably the closest one to any of them.
00:42:05
Aniz Lavji
If you shave your beard and your mustache completely off, that would be interesting.
00:42:09
Frank Wiebe
That, that i've had I've had the dude from Shameless.
00:42:10
emma wilson
Yes.
00:42:14
Frank Wiebe
um
00:42:16
Frank Wiebe
The mechanic on Shameless, whatever his name is. I never watched the show, but Brad.
00:42:22
Aniz Lavji
know
00:42:22
Frank Wiebe
That was it. Brad on Shameless. So if you look that up, I've had that guy. um Huh?
00:42:27
Aniz Lavji
Wolverine, maybe. Wolverine?
00:42:30
Frank Wiebe
No, not Wolverine.
00:42:31
Aniz Lavji
don't know.
00:42:31
Frank Wiebe
Gordon Ramsay. I've had Gordon Ramsay.
00:42:32
Aniz Lavji
Gordon Ramsay asked me that, yeah.
00:42:34
Frank Wiebe
And... and
00:42:35
emma wilson
Okay, let's do that a little bit.
00:42:37
Frank Wiebe
Yeah, and then ah there was – what the heck was this other one? Oh, there was a a soccer player. I was – randomly, when when I went to get my hair cut one day, and there was a guy sitting there, and he's like, he like you look like such and such.
00:42:52
Frank Wiebe
And I'm like, who the heck is that? And it was some soccer player from Europe. And I'm like, cool, I guess I guess have that face.
00:42:57
emma wilson
Okay.
00:42:59
Frank Wiebe
but But anyway, I thought that was so funny. I wanted to share that because – whoever this Nico guy is. So for all your Formula One guys, um yeah, I do that on the weekends.
00:43:11
Aniz Lavji
Yeah, seriously.
00:43:12
emma wilson
I'm surprised you guys, because you guys have a track in Canada that's in Montreal. How far away is that from y'all?
Racing and Mechanical Engineering
00:43:20
Aniz Lavji
Five, six hours.
00:43:21
emma wilson
Oh, okay.
00:43:21
Frank Wiebe
And ah for me, it's like eight hours, but you have to think it's eight hours with Toronto in between that. And and driving through Toronto is like,
00:43:35
emma wilson
Probably like driving through Atlanta.
00:43:37
Aniz Lavji
It's like driving from San Antonio and trying to go north, but you have to get through Texarkana, and that'll take you you, know, like a day.
00:43:39
Frank Wiebe
no
00:43:50
Aniz Lavji
Yeah, it's kind of like that.
00:43:51
Frank Wiebe
ah it's it's It's the worst traffic ever. It's it's horrendous.
00:43:54
Aniz Lavji
the disaster traffic.
00:43:55
Frank Wiebe
you know what When we say eight hours and then it ends up being like 12 or something like that because you're sitting in traffic. Chicago, that's what I was thinking of. Somebody says, compare it to Chicago.
00:44:07
Aniz Lavji
Or if you have to, by mistake, take a detour through Brampton or something, you might...
00:44:11
Frank Wiebe
Oh, my gosh.
00:44:12
Aniz Lavji
You don't even go there.
00:44:13
Frank Wiebe
But, um yeah, so I don't i don't know. So you said there's a track Montreal. So that's probably where a guy i used to work with, his brother, went to work for Formula One for a few years.
00:44:29
Frank Wiebe
And that's probably where he went to work.
00:44:31
Aniz Lavji
Well, they do the Honda Indy as well in Toronto, right?
00:44:35
Frank Wiebe
don't know.
00:44:35
emma wilson
Yeah, i'm I'm sure they do a lot of... There's probably a lot of different races at that track. It's ah it's a nice track. I think... ah I don't know Formula 2 races there, but yeah I'm sure there's all kinds of motorsport that race there.
00:44:49
Aniz Lavji
There's a formula too?
00:44:52
Frank Wiebe
Yeah, well, there'd be Formula 1. There's probably a Formula 2.
00:44:55
emma wilson
yeah I think it goes all the way up to 4, and then you start to kind of break off. There's like... um It's like Italian Formula 4 or, you know, whatever. It starts to break off by countries. It it just kind of like all starts moving in.
00:45:13
emma wilson
It goes up and eventually there's Formula 1.
00:45:16
Aniz Lavji
Oh.
00:45:16
Frank Wiebe
Like the only thing that I know, and I don't know squad about racing, but I do know that at Fanshawe college, they have a program where they build a race car, um, in, in, in one of the terms of one of the years. So I think it's in third year. Um, you can join the group that actually builds like engineers and builds a race car and they actually go race it.
00:45:39
Frank Wiebe
And, and, When I was touring there the last time, I thought I seen it look like what would look like a Formula One car.
00:45:47
Aniz Lavji
Wow.
00:45:47
emma wilson
That's pretty cool.
00:45:49
Frank Wiebe
Yeah. ah I'll see if i can ah'll see if I can find that information. I'll send it to you. It's kind of neat, but yeah.
00:45:54
Aniz Lavji
It's still taking two years to get in the program.
00:45:56
Frank Wiebe
Oh, probably, yeah. and and And the program itself, like it's not part of the actual apprenticeship program. it's ah It's an extracurricular program that you'd have to sign up for.
00:46:05
Aniz Lavji
Yeah.
00:46:08
Frank Wiebe
And when my son went there for mechanical engineering, that was one of the things that he looked at. That's that's why it was there. Because we toured that during the engineering tour. And um um he could have he could have joined that team just by being a mechanical engineer and not being in the automotive side at all.
00:46:29
Aniz Lavji
Yeah.
00:46:30
Frank Wiebe
um But he chose not to. Yeah. But it was really cool because because they say that they actually build a car. Now, you would be on the team.
00:46:37
Aniz Lavji
Mm-hmm.
00:46:40
Frank Wiebe
Like, it takes so many years that they would build this car. So, you your group might never get out to the race, but you were part of the team building it for so many years or something like that. Yeah, I thought it was really neat that they did that.
00:46:52
Frank Wiebe
Sure as heck wasn't there when I was there. Yeah.
00:46:55
emma wilson
Yeah, that's actually really interesting.
00:46:57
Aniz Lavji
It's good opportunity for for the population that's actually going to that school.
00:47:03
Frank Wiebe
Yeah.
00:47:03
Aniz Lavji
Being able to have that experience, that's pretty cool.
00:47:06
Frank Wiebe
ye
00:47:06
emma wilson
Yeah. And it would probably, I mean, if you wanted to do something with motorsport, that would get your foot in the door. I thought it would be cool, you know, but I just, I really don't like to travel.
00:47:14
Aniz Lavji
Definitely.
00:47:18
emma wilson
So I don't think I can do it.
00:47:19
Frank Wiebe
Yeah. You would have to. Yeah. the I had ah had a young girl working for me for a summer and she also went to I think she went to Conestoga for ah mechanical engineer and her dream job is to be on the Formula One team.
Career Path and Work Culture
00:47:35
Frank Wiebe
So that's what she's working towards. And I'm like, good for you, but you ain't going to learn that here because I don't, I'm not a race car guy. I'm not a performance guy at all.
00:47:45
emma wilson
Yeah.
00:47:46
Frank Wiebe
But that's a fantastic and it was a great stepping stone for her just to get into the automotive field just to see what it feels like.
00:47:52
emma wilson
Yeah.
00:47:54
Frank Wiebe
Then she went off to school to become a mechanical engineer.
00:47:54
emma wilson
The basics down.
00:47:56
Frank Wiebe
So she's since done school. I don't know where she's at right now, but but I think it's pretty cool that she's got that goal to get towards it and be on the formula team.
00:48:07
emma wilson
I kind of, I don't know if you guys are on like LinkedIn or anything like that, but whenever Cadillac, you know, Cadillac has a Formula One team and a lot of their operations are based kind of in the South, like ah South Carolina, North Carolina.
00:48:07
Aniz Lavji
cool.
00:48:11
Aniz Lavji
Yeah, yeah.
00:48:22
emma wilson
So on my LinkedIn, I did see some like job openings for, you know, positions on the team and stuff like that.
00:48:30
Aniz Lavji
Oh, wow.
00:48:31
emma wilson
um ah Obviously mechanic, you know, stuff like that. But you do kind of have to have like, um background and like go-kart, like go-kart mechanics is usually like that's where you start and then you kind of move up because that's where the drivers start.
00:48:44
Aniz Lavji
Yeah.
00:48:45
Frank Wiebe
oh really yeah
00:48:48
Aniz Lavji
This.
00:48:50
Aniz Lavji
Emma, going back to for Nissan, did you start off at Nissan or were you working working at any independents before that?
00:48:59
emma wilson
Yep, I started at Nissan um when we, so I graduated college the summer 23. And then right after I graduated, I moved here to Georgia with my family. They were already here.
00:49:16
Aniz Lavji
Okay.
00:49:16
emma wilson
I finished off college and then and then moved here with them. um And then I took a few months off and then I started working at Nissan. So that, yeah, I,
00:49:29
Aniz Lavji
So you've been there for your whole career so far.
00:49:31
emma wilson
I started off as a Lubtec and yeah, that's been my my whole career with Nissan so far.
00:49:36
Frank Wiebe
Oh, that's really cool.
00:49:36
Aniz Lavji
Working flat rate?
00:49:39
emma wilson
Yeah, I am on flat rate. I have been on flat rate for a little over a year now, I think. So yeah.
00:49:46
Aniz Lavji
How do you like it?
00:49:48
emma wilson
um I do pretty well.
00:49:49
Frank Wiebe
Well, when wheel bearings come out easy, you can't not like it.
00:49:52
emma wilson
yeah
00:49:52
Aniz Lavji
minutes and 30 minutes, oh my God.
00:49:55
emma wilson
i've I'm in a good position in the shop where I'm like, I am, you know, experienced enough that they trust me with diagnosis and with some bigger jobs, but they also throw me a lot of, you know, just light maintenance and stuff like that.
00:50:05
Frank Wiebe
Thank
00:50:06
Aniz Lavji
OK.
00:50:10
emma wilson
So I do pretty well. It's kind of interesting. We were talking about this before we got started about, you know, the apprenticeship programs that you guys have there and, you know, how it's like four years and,
00:50:17
Aniz Lavji
Yep.
00:50:24
Aniz Lavji
Yep.
00:50:24
emma wilson
um i I think that probably would have been nice because I really was only, i was a technician for less than a year before I got put on flat rate. And um so I think, you know, being in that kind of apprenticeship position would have given me more opportunities just kind of slow down and learn things.
00:50:34
Aniz Lavji
Okay.
00:50:45
Frank Wiebe
Thank you.
00:50:46
emma wilson
As opposed to just being like, okay, how can I get this done as soon as possible so I can lose as least month as least money as possible?
00:50:46
Aniz Lavji
Yeah.
00:50:54
Aniz Lavji
Yeah. I can do as fast as possible and hopefully not make a mistake so you can move on to the next job to make your hours.
00:51:00
emma wilson
Yep.
00:51:02
Aniz Lavji
Yeah.
00:51:02
emma wilson
i I don't know how you guys feel about it, but I do... I really don't like flat rate. i I can, you know, I'm doing just fine on it. But i I think just as a...
00:51:12
Aniz Lavji
Yeah. Yeah.
00:51:16
emma wilson
principle, you know, just for repairs and stuff like that and quality of repairs and customer satisfaction, I don't think it works very well.
00:51:27
emma wilson
Because even like, even me, I'm very detail oriented. It's very easy to forget something, especially if you're doing like a really big job. And when you're just trying to, you know, hurry, hurry, hurry, I got to get it done in this time.
00:51:40
emma wilson
i'm already behind. I should be halfway done by now.
00:51:43
Aniz Lavji
Yep.
00:51:43
emma wilson
And I just feel like it leads to
00:51:43
Aniz Lavji
oh You're constantly looking at their watch and looking at the clock and like it's a three-hour job.
00:51:48
emma wilson
Yeah.
00:51:49
Aniz Lavji
You're two and a half hours in and you feel like you have an hour left. That's when mistakes start to happen because you're like, crap, I got really get through this because if I didn't finish this on time, I can shove this out the door and there's a really juicy ticket that I might get and make some good time on it.
00:51:54
emma wilson
Yeah.
00:52:05
Aniz Lavji
But unfortunately, yeah, that's where mistakes happen.
00:52:06
emma wilson
And then it ends up coming back, which I can't stand when things come back. I try to avoid that as much as possible. But
00:52:13
Aniz Lavji
Yep. Can't help it sometimes. like it It's just the name of the game was fly right sometimes.
00:52:16
emma wilson
But like today, for instance, on the schedule, I had four diagnosis and that was it. So that's four hours. And they filled up the whole day because, you know, I don't I don't know everything.
00:52:29
Frank Wiebe
You sell the job.
00:52:31
emma wilson
you know, i I need help with some things and, you know, some things are difficult to figure out.
00:52:31
Frank Wiebe
Oh, yeah. Yeah.
00:52:31
Aniz Lavji
Yeah.
00:52:35
emma wilson
You're doing an EVAP diagnosis. So you got to scan it and figure out. We know what kind of code it is. And then you got to bring out the smoke machine and hook it all up and do all that.
00:52:45
emma wilson
It just takes time. It just is what it is.
00:52:47
Aniz Lavji
Yeah.
00:52:49
Frank Wiebe
And if you're working like when you're working at a dealership, it's one thing. Most vehicles are the same. But when you're working in an independent shop, every single vehicle does the EVAP just a little bit differently.
00:52:59
Frank Wiebe
So now you'd have to learn how every single system works.
00:53:00
emma wilson
Yeah.
00:53:01
Frank Wiebe
it was like, oh, man, like I've never eat tested EVAP on one of these before. So then it makes it even harder. I never had the pleasure of working flat rate.
00:53:08
emma wilson
He is.
00:53:10
Frank Wiebe
So I don't know the stress that that is. But I do know the stress of like not knowing how to diagnose something because it's been your first time. and And sometimes it takes like freaking eight hours to figure something out.
00:53:23
emma wilson
Yeah.
00:53:24
Aniz Lavji
yeah
00:53:25
Frank Wiebe
But.
00:53:25
Aniz Lavji
right That's not a good feeling, you know?
00:53:26
emma wilson
Luckily, you know, luckily I'm in a position where, you know, I don't have a family to provide for. um You know, i live with my parents, you know, they feed me. So I'm not, you know, there's nothing on the line. Like my coworkers that have three kids and a wife that doesn't work and, you know, how they do today might depend on if they get to eat or not. And i just, I don't know how they do it.
00:53:52
Frank Wiebe
Yeah, that's that's really tough like that.
00:53:55
emma wilson
And it makes me feel bad too, because I'm over here, you know, doing all this work and I'm doing pretty good. And, you know, they're more experienced. So they might, they might get dealt some crappy cards this week and they don't get paid very well.
00:54:08
emma wilson
And, you know, they got people depending on them.
00:54:09
Aniz Lavji
Yeah.
00:54:12
Aniz Lavji
It's really difficult when you, because again, you know, everyone's got feelings and you start thinking about these things and it'll affect your own mood too. And you know, might put you into a funk too, right? Cause you may be, yeah, like you said, you might get a whole bunch of good, good jobs you look over on the other side and the other team members get, could be getting fed a whole bunch of crappy jobs in that one week. And, you know, you feel bad for making, you know, 46 hours and yeah the other person maybe barely hit 25 or 32. Right.
00:54:43
emma wilson
Yeah.
00:54:43
Aniz Lavji
So how's the culture at your place you're at right now?
00:54:48
emma wilson
Really good. um
00:54:49
Aniz Lavji
Yeah.
00:54:50
emma wilson
You know, management is always...
00:54:53
Frank Wiebe
I'm sorry.
00:54:53
Aniz Lavji
going be management.
00:54:53
emma wilson
You know, it can never be perfect. But as far as my coworkers and stuff like that, um i I really couldn't ask for better.
00:54:56
Aniz Lavji
Yeah.
00:55:01
emma wilson
They are really awesome, very helpful.
00:55:04
Aniz Lavji
That's good.
00:55:04
emma wilson
um i'm I'm always willing to help them, of course, but I don't know very much and they're always willing to help.
00:55:07
Aniz Lavji
Yep.
00:55:10
emma wilson
And I'm also not very strong. So they're always willing to help me if I need something, you know, broken loose or something, a car pushed in or something. um Yeah, really. And I work very closely with our master tech um in the shop too.
00:55:25
emma wilson
He's been in the industry for a long time and he has a lot of knowledge. So I try to stay as close to him as I possibly can. But um yeah, it's it's really good.
00:55:33
Aniz Lavji
That's great.
00:55:36
Aniz Lavji
It's nice having people you can depend on, right? If you need a hand to
00:55:38
Frank Wiebe
Yeah, it's amazing having someone in ah that a senior tech like that, that actually take someone young under their wing and be like, hey, this is what I've learned and don't do it this way and do it this way and really give you a hand up that way.
00:55:51
emma wilson
Yes, it it honestly is very rare, but he's very helpful. to He does a lot. He's also the shop foreman. um So he has a lot on his plate, but you know he'll stop and help anybody, and it's it's really a blessing.
00:56:06
Frank Wiebe
It's amazing.
00:56:08
Aniz Lavji
It's nice having someone that you can depend on and you know mentor you through some jobs and give you the proper advice, right? Because, again, a lot of times in this environment when you're working flat rate, you may not get – I mean, you're lucky, but there are definitely some other techs that have other people in the shop that are working flat rate that wouldn't even lift a finger to help them.
00:56:34
Aniz Lavji
And it's it's sad, but it's really nice to see that –
00:56:34
emma wilson
Yes.
00:56:37
Aniz Lavji
You know, your coworkers are all working together. And at the end of the day, you're working side by side. One person needs help. Another person needs help. If you all work together, really get a lot more work done and just keep, just keep the culture, you know, out of 10, really.
00:56:49
emma wilson
Yes.
00:56:54
Aniz Lavji
It makes a huge difference on everyone that's working day in, day out.
00:56:54
Frank Wiebe
Yes.
00:56:58
emma wilson
People ask me a lot, you know, like, why why don't you...
00:56:59
Aniz Lavji
Yeah.
00:57:02
emma wilson
Because I live like a 45 to an hour drive away from some bigger cities with big Nissan dealerships.
00:57:09
Aniz Lavji
Yep.
00:57:12
emma wilson
And a lot of people ask me, like, why don't you go there?
00:57:12
Aniz Lavji
yeah
00:57:14
emma wilson
There would be more money. You would get paid better. You know, you would get your own area. You might... Because I only have one bay. You might get two bays and have your own, you know, laptop and everything like that.
00:57:26
emma wilson
I'm like, honestly... At this point, at the stage that I am at in my career where I really don't know anything at all, and I'm just trying to figure everything out, I would much prefer to, you know, be in a tight-knit group where we all help each other and bounce off of each other and, you know.
00:57:46
Aniz Lavji
You're learning too, right? You get the time to learn because you're not bombarded with 70 jobs that may may, they may not even pay but properly
Career Growth and Mentorship
00:57:56
Aniz Lavji
70 jobs.
00:57:56
emma wilson
Yeah. Yeah.
00:57:57
Aniz Lavji
And then if you have a question, you may not even have time to ask that senior tech a question because you got so much stuff piled up on your plate. So this is giving you the opportunity from what it seems, correct me if I'm wrong, that you're able to actually take that time to repair the vehicle correctly. And if there's something that you're not sure about, you're given the time to ask a question.
00:58:20
emma wilson
yeah
00:58:21
Aniz Lavji
And sometimes that one question that you asked is the the golden nugget between you fixing the car and it becoming a comeback.
00:58:29
emma wilson
yes
00:58:30
Frank Wiebe
Yeah. We've all had we all had someone in our life that that we learned from. it if we didn't have that, we would like if I didn't have the guy I had, I wouldn't be where I am today. So that that you have that guy that he's willing to take that time to teach you like that, it's it's phenomenal.
00:58:46
Frank Wiebe
It's phenomenal. and And learn everything you can from him. And even when he doesn't want to teach and you're just doing something, just keep peeking over, see what he's doing, because you might he might have this tiny little trick that,
00:58:58
Frank Wiebe
he won't say out loud or something like that. And you just pick up on it. Like, oh, now I have that little nugget in my head too.
00:59:05
Aniz Lavji
If you can pick up one golden nugget a week, you're winning.
00:59:08
Frank Wiebe
Yep. That's right.
00:59:09
emma wilson
Yes.
00:59:09
Frank Wiebe
Yep.
00:59:11
Aniz Lavji
But... am I'm not going to take any more of both of your time. I think we'll probably call it a night. It's getting a bit late, but Emma, we really, really appreciate you taking the time to talk with us tonight. I know it's extremely late but really appreciate it. And Frank, thank you for finding Emma.
00:59:32
Frank Wiebe
it was It was great.
00:59:32
Aniz Lavji
You're always doing a good job finding us awesome guests.
00:59:38
Frank Wiebe
I do what I can.
00:59:38
emma wilson
Yeah, thanks for having me on, guys. This was really fun. it's It's good to, you know, make connections and just talk to some other people. You know, this is a small town. I don't really have many friends, so it's good to talk to people.
00:59:49
Frank Wiebe
Yeah, well...
00:59:49
Aniz Lavji
Well, you've got, you have two friends right here. and when you come to ASDA, we'll make sure that you leave with another 300. So. In, in North.
00:59:56
Frank Wiebe
the the connection The connections don't stop here. I've got i've got lots of contacts. i can I can point you in the direction of a lot of people, especially Anis knows a lot of people in...
01:00:10
Aniz Lavji
in in north
01:00:10
Frank Wiebe
He knows more people in the U.S. than I do, but I'm learning. I really network out a lot this year, and so if...
01:00:16
Aniz Lavji
Like I said, if you ever want to go back to North Carolina, I just need to basically send one message.
01:00:17
Frank Wiebe
for
01:00:23
Aniz Lavji
And yeah, you'd have ah you'd have a lot of people trying to interview you right away.
01:00:29
Frank Wiebe
But yeah.
01:00:33
emma wilson
That's awesome.
01:00:34
Aniz Lavji
but But yeah, just hang on
Conclusion and Farewell
01:00:36
Aniz Lavji
the line here. But thank you, everyone, for listening tonight. You'll be able to see this on Spotify, Apple Podcasts. We'll have the video eventually when I finally upload it on the YouTube as well. ah You can follow us on Facebook at the Shop and Tread Talk podcast.
01:00:52
Aniz Lavji
Thank you, everyone. And again, thank you, Frank and Emma, for chatting with us tonight. And until next time.
01:01:00
Frank Wiebe
It was a pleasure.