The Human Side of Artificial Intelligence

What if the biggest risk in AI isn't the technology—it's the system behind it?

In this episode of Med Tech Gurus, we sit down with Henna Karna, Co-Founder and President of NeuroVitals, to explore why artificial intelligence doesn't fix broken organizations—it accelerates whatever already exists.

Drawing on leadership experience at Google, AXA, and AIG, Henna shares a powerful perspective on the intersection of AI, healthcare, and mental wellness. While many organizations view AI as a solution, she argues that success depends on understanding culture, workflows, and human behavior before technology is deployed.

We also explore NeuroVitals' mission to combine AI, biomarkers, and behavioral science to help individuals better manage their mental and physical well-being. From personalized wellness journeys to bridging gaps between therapy sessions, Henna explains how AI can support—not replace—human connection and clinical judgment.

If you're interested in AI in healthcare, mental health innovation, digital health, patient engagement, behavioral science, or healthcare transformation, this episode offers a fresh perspective on how to build technology that strengthens people instead of simply automating processes.