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Debunking Reality TV!
9 Plays17 days ago
🎧 Welcome to Thoughts For Rent — the podcast where real estate gets real (and local)!
Hosted by Jenni McKenna, a Las Vegas born and raised seasoned broker, and Owner of McKenna Property Management, this show is your inside look at what’s really happening in the Vegas property management and real estate world. With over 20 years of experience herself - Jenni brings not just knowledge, but heart to the conversation.
Whether we’re talking market trends, property tips, community happenings, or just the everyday quirks of Vegas living, this podcast is all about keeping you in the know.
💬 Real talk. Local stories. Professional insight – provided from a company who has their boots on the ground and hearts in the community.
In this episode, we’re covering how you shouldn't believe anything you see on your TV or the internet. Today, we poke some holes in what some of the Reality TV Shows may have fibbed a little bit.
McKenna Property Management, proudly managing Las Vegas homes since 2005 (and loving every minute of it).
Hit subscribe and comment down below to join the conversation! 💛
✨ Stay connected with us!
Instagram: @mckennapropertymanagement
Facebook: McKenna Property Management
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Website: McKennaPropertyManagement.com
Phone: 702-434-HOME (4663)
Owner/Broker: Jenni McKenna B.29819
#ThoughtsForRent #McKennaTeam #LasVegasRealEstate #JenniMcKenna #PropertyManagement #MarketTrends #PropertyTips #Community
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Transcript
Introduction to 'Thoughts for Rent'
00:00:20
Irelynn Zurflueh
Ladies and gentlemen, it is Max and Jenny here with Thoughts for Rent, our podcast about everything real estate and everything life. It's called Thoughts for Rent.
00:00:31
Irelynn Zurflueh
Realtors keeping it real and we're going to keep it real today, Max. Whoa, you're fired up, huh, kid? I am fired up because you know what? I just have a good energy around the office. Is it the cowboy boots?
00:00:43
Irelynn Zurflueh
Could it be the cowboy boots?
Are Reality Shows Misleading?
00:00:46
Irelynn Zurflueh
You got to show them now. man. Okay, here we go put it There we go. Oh, my gosh. Look at that. My gosh. I think that's why you're high energy today.
00:00:54
Irelynn Zurflueh
I think so, too. But we did kind of talk about what we wanted to address today and let people know, be a part of our inner thoughts, thoughts for rent. You know what my inner thought is? What's that? Let's talk about all these silly reality shows. They that talk about real estate and how you can do real estate and how absolutely fake it is.
Misconceptions in Real Estate Negotiations
00:01:13
Irelynn Zurflueh
What about that, Max? I like it. Let's debunk it. Who am A realtor on a reality show. Okay. Yeah. My people will take 2 million. That's fine. Thank you. Okay. Bye. ah do Hey, just sold your house.
00:01:28
Irelynn Zurflueh
How about this one? oh but um And you'll tell you why this is not real. um Realtor says, will they take 2 million? Oh yeah. I mean, we're listed at 2.3, but I'm sure they'll take 2 million. Go ahead.
00:01:41
Irelynn Zurflueh
Bring that on over. What's wrong with that? Max or flu? Well, first of all, you don't know what your seller is going to take. Secondly, anything you say about what your seller would take might be leading them to offer lower than what they would or might look loosen your grip on the negotiations.
00:01:58
Irelynn Zurflueh
So we have to make sure we're not disclosing anything about our sellers. Mom is the word when it comes to my sellers and my clients. I always like it when i hear those conversations when I'm in the car and the other agent calls Max and says,
00:02:11
Irelynn Zurflueh
oh, we just showed your property at blah, bla blah, blah street. And oh, they love it. And um you might be listed. I think you might be listed just a little high. So do you think that your seller will go down 20,000? And i love Max just goes, hey, I don't know. Write it up and let me see what the seller will say.
00:02:29
Irelynn Zurflueh
Because honestly, it's not your home, Max. And all those reality shows, trust me, they would all be getting sued if that was exactly how they did the business.
00:02:40
Irelynn Zurflueh
You know, there's a realtor who got sued by their client and lost.
The Importance of Discretion in Real Estate
00:02:45
Irelynn Zurflueh
The scenario quickly is they looked at a property ah and they gave feedback because realtors reach out to the people that show their houses and they want feedback. What did you think of the property? Was it priced high or low? What did your buyers think of the property? Well, in this feedback, he said the buyers thought it was priced pretty good.
00:03:04
Irelynn Zurflueh
Okay. Seems like a pretty harmless thing to say. Yeah. I mean, it seems like that's kind of favorable They didn't get that property. It went under contract, came back on the market, and now this guy's clients made an offer on the property. Okay.
00:03:16
Irelynn Zurflueh
But the realtor for the seller had already seen that they thought the price was good. So it positioned the seller to be in a stronger negotiating position. Oh. And then after they moved in, the seller and buyer had some contact and said, yeah, we weren't going to give in on price because you guys said the price was pretty good in your feedback the first time you saw it.
00:03:33
Irelynn Zurflueh
Oh, no. And that all came from the buyer's agent that thought he was just doing thing. And the buyer was not, I wouldn't say sued, but the buyer was pulled up in front of the board and was found guilty of not following confidentiality, which is one of the things realtors are ah that's's necessary for us to provide to our clients. which is obviously what the reality shows when they're dealing with selling whatever does not do.
00:03:58
Irelynn Zurflueh
They're just saying everything. And I mean, obviously we know it's a show, but I think that people out there actually think that's how real estate is actually done. Yeah, they probably do.
Evolution of Real Estate Practices
00:04:07
Irelynn Zurflueh
I think they definitely do. It's just like when they look at shows about flipping houses and they think, oh, it's easy. And we just do this and we'll get it done. And it takes two days, but that's just not the reality sometimes, you know?
00:04:17
Irelynn Zurflueh
I think most of the time. I loved the one and i I don't know the name of it, but I'm sure everybody will. so They were out of New York. So whatever the one is out of New York. And they're doing high end properties because obviously New York is a higher ah base for their, their properties as far as price level.
00:04:35
Irelynn Zurflueh
And the guy is on a massage table, ah getting a massage and he picks up his phone and he's talking to his seller.
00:04:46
Irelynn Zurflueh
and negotiating everything with the seller. And I'm like, never ever would I do that on a massage table. Have the massage.
00:04:57
Irelynn Zurflueh
45 minutes, nobody's going to die. You can talk to the seller after you're done with the massage. And I guess that doesn't make good TV. like it would interrupt your massage. I will say this, Jennifer. Okay, what? One of the most expensive houses I ever sold, I was sitting and in a jacuzzi in Cabo San Lucas when I was negotiating the deal, if you recall. I Do you remember that? I was there.
00:05:15
Irelynn Zurflueh
So I think one thing that our cell phones and our you know our connectivity have done for us in this world is make it so we can negotiate or do our business from anywhere in the world. Now, a massage table, why are you getting a massage?
00:05:29
Irelynn Zurflueh
Then again, if they got the deal on, maybe it was a happy ending. What do I know? i don't know i I think it's funny that um back when my dad in 1978. Your dad Who's your dad? tim McKenna. Tim McKenna. it Wasn't he in real estate in Las Vegas? He still is. He still is. He's the man, the myth, the legend.
00:05:45
Irelynn Zurflueh
But in 1978, when he got into the business, you would not want to make a reality show on what realtors used to do because this is what would happen. Somebody would say, oh Tim, I'm looking for a three bedroom, two bath, and I kind of want to be in this part of Las Vegas.
00:06:01
Irelynn Zurflueh
And my dad would say, okay, great. And he would take this big book. The book was like this thick. And inside the book, there was probably like six ah listings per page.
00:06:12
Irelynn Zurflueh
And there was just a front shot, black and white. And And then next to it were all the details of the house. Black and white in 1978? Oh, yes. Because it was too expensive. Every two weeks, they would have to update the MLS book.
00:06:25
Irelynn Zurflueh
And so he would flip through the pages and he would like put little marks in it. We didn't have stickies like post-its at the time. So he put like little marks in it. He had dog edge the ear. What's that called? Dog ear. Dog ear it.
00:06:37
Irelynn Zurflueh
And then he would call the people back in and say, okay, these are the five that I found in the book. um They're all still available. Let's go out and take a look at it. And then every two weeks, the book would come out, delivered to your office. Who made the book?
00:06:51
Irelynn Zurflueh
The Multiple Listing Service and or a third company that was by And you wanted to see a house, did you have to go to the listing agent's office and get the key? Or that work You usually called seller and asked if you could have an appointment and make those arrangements. The owner, okay.
00:07:05
Irelynn Zurflueh
They did still have lock boxes. So if there was an owner that was open to a lock box, which is where you keep the key in, then there were some that you could go view that way. thought you once told me that you had to actually go get a key from a listing broker's office to go look at the house. If it was vacant or something like that. Yes. I would assume. If the seller didn't feel comfortable with the lock box on the property, there was no other option than either meet the listing agent at the property so they could let you in or go to the listing office and make arrangements to pick up the key.
00:07:36
Irelynn Zurflueh
Real estate's a funny deal. It's a funny deal. And real reality TV sometimes I think affects it. And you know what It's changing. It's changing every day right now. AI is the big topic of what's going to happen with realtors. Are we going to still have a job or are we going to be extinct?
00:07:54
Irelynn Zurflueh
What do you think? ah AI will not replace real estate agents. I like that you say that, but now why do you say that? And AI will make agents who don't use AI obsolete.
00:08:07
Irelynn Zurflueh
Oh, wow. so That's interesting. so you're You're not going to get replaced by ai but if you're not using AI and you're not taking advantage of the newest technologies, you'll be on the outside looking in. You'll be blockbuster.
00:08:19
Irelynn Zurflueh
You'll be Blockbuster. You love that I do love that one. Because did you guys know that they were offered the streaming concept before Netflix? No, Blockbuster was offered to buy Netflix.
00:08:33
Irelynn Zurflueh
With the streaming concept. Right, yeah. But the whole reason why Blockbuster did not buy. That'll never work. Is exactly it. They said to themselves, who would ever want a stream?
00:08:44
Irelynn Zurflueh
They're going to not want to do that. And if you guys remember Netflix in the beginning, their streaming was pretty awful.
Will AI Replace Realtors?
00:08:51
Irelynn Zurflueh
It was slow. The little circle was there for a long time. It froze up. It was a little, there was a learning curve, but then boy, when they got that learning curve taken care of, everybody does it now.
00:09:02
Irelynn Zurflueh
Hey Siri, how much is Netflix worth?
00:09:11
Irelynn Zurflueh
No, what is the value of the Netflix company? Oh my gosh. You have to learn how to use. showing me the stock price. I you have to i tried. now I'm not smart enough for AI.
00:09:22
Irelynn Zurflueh
max Max needs to be able to ask the right questions to their AI. So you're saying that the realtor is not going to be replaced. And that's because what does the realtor do that is so valuable that AI cannot replace it?
00:09:35
Irelynn Zurflueh
Well, there's a huge laundry list of things that realtors do. Give us the top five. Well, they negotiate offers. They market your property. They protect you from fraud and from bad actors, right? They do the groundwork of ah prospecting for buyers and sellers for your properties.
00:09:55
Irelynn Zurflueh
And they, I guess the fifth one, if I'm a top five, the fifth one would be they handle all the paperwork and make sure it's all done properly. I agree with you 100%. And I also like to think that the knowledge that that we have in our head over all of the transactions that we've done, we know what a buyer is going to look for in a property. And we can help you not over improve.
00:10:19
Irelynn Zurflueh
We can actually have you do the things that are going to make money for you on the sale. I know in property management, that leaks over in a property management as well. When I walk a property, I've got owners all the time that say, you know what?
00:10:32
Irelynn Zurflueh
I want to take out this and I want to put in this grand chandelier. No, no. That might be something you want to do for your own property. They it on HGTV. True. Sorry.
00:10:44
Irelynn Zurflueh
So then I just say, no, no, we can do just a nice, clean, modern fixture here. Save yourself hundreds of dollars because none of that that you're spending on the chandelier is going to make one more dollar in your rent.
00:10:56
Irelynn Zurflueh
So I think the knowledge that we have up here... Doing it so often and and having that experience puts more money in our either seller's pocket, buyer's pocket, or for me, my owner's pocket for their rentals.
00:11:11
Irelynn Zurflueh
Yeah, I mean, every all these shows that you see you talking about, let's do this kind of countertop, let's do this backsplash, this kind of flooring. It still comes down to personal like. And if you spend too much money on something that the buyer doesn't even like, well, that first of all, you're not going to get that buyer to buy the house.
00:11:27
Irelynn Zurflueh
And secondly, they're just going rip it out and put that one in there. So at some point, less is more. just depends. But we can't sit on our hands and go, oh, let's just not do anything. Right. Because a boring house today doesn't sell. Right.
00:11:38
Irelynn Zurflueh
You know what mean? 20 years ago, 15 years ago, even when COVID happened, any house would sell. But I think throughout the country right now, inventory's up, buyers have more choices. So you if you try to present a boring house, it's going to sit there for a long time.
00:11:52
Irelynn Zurflueh
By the way, Netflix is worth $489 billion. Wow. wow That's with a B, not an Woo, Nelly. But so again, yes, we have to present three things, sell a house. do you know what they are, Jenny?
00:12:05
Irelynn Zurflueh
I do. Don't say location, location, location. Why not? you going to? That's the first thing, and I knew you were going to make fun me on not one of the three things that sells You guys, real estate is
Key Factors for Selling a House
00:12:15
Irelynn Zurflueh
location, location, location. Let's be honest. That is the truth, and it's never going to end. would you like me? May I?
00:12:21
Irelynn Zurflueh
You sure can. The location, location, location thing is amazing. Definitely important. Thank The three things that sell a house are price, presentation, and accessibility. Ooh, let's talk about the accessibility because there's a lot of owners out there that are thinking, I want to be a seller and they don't want people coming into their property during the holidays or during their kid's birthday or any day. So tell them a little bit about accessibility. Accessibility is important because if you want to sell your house, you need to make it available to anyone and everyone who wants to go look at it.
00:12:57
Irelynn Zurflueh
No questions asked. And what people do sometimes is they say, i want to make an appointment with me. So they got to call me and I'll let them know. and agent me being the seller. Agent has to call me the seller and I'll let them know what time's good for me. And I might have the dog at home or I might have my nails being done and i don't want anybody looking out why I'm not there.
00:13:15
Irelynn Zurflueh
I'm nervous about my stuff getting stolen, the yada, yada, yada. And that, all that does is hinder the sale of your property. Yep. In our classification in Las Vegas, we have something called key any.
00:13:27
Irelynn Zurflueh
which means a house is vacant. You can go at any time with your lockbox key and show the property. It's encouraged to always do that. Whenever they have to go appointment with, here's the definition, appointment with a tenant.
00:13:41
Irelynn Zurflueh
ah It's the kiss of death. If you try to sell a house that has a tenant in it with a lease that doesn't expire for the next four months or more, it's people aren't going to show it. right Realtors and buyers will both go, no, I don't want to bother with that. i want to make apartment. I can't move into the house when I buy it because they get their lease is intact. I'm not going to do that.
00:14:00
Irelynn Zurflueh
So that's important too, but it's really important to make it so that anybody can go to your house at any time and open the door and look at it and not with the seller sitting at the counter of the kitchen going, you guys want to know more about the flooring? Hey, can I tell you about that thing we put in the yard back in 10 years ago?
00:14:16
Irelynn Zurflueh
Any seller who wants to be at the property when a potential buyer is looking at it is lost their marbles. nexts I've got a story for you. easy This is years and years ago.
00:14:27
Irelynn Zurflueh
So we had a property owner occupied it. We had a lockbox on and we got the access. So the buyer's agent and the buyer, potential buyers walked through the property unbeknownst to me.
00:14:40
Irelynn Zurflueh
ah you were the you i was the list I was representing the seller. okay Unbeknownst to me, the seller of the property walked through the entire home
Seller's Influence on Negotiations
00:14:50
Irelynn Zurflueh
with his potential buyer, promising all of these things that they were going to do.
00:14:55
Irelynn Zurflueh
Oh. Yes. So they promised that they would replace the island with a butcher block top. Amazing. They also went into the backyard and they said, yeah, you know, we've got an estimate and we're going to put a couple of palm trees over here because we have the irrigation already set up.
00:15:10
Irelynn Zurflueh
So all of a sudden I get this offer that comes in and in the offer, additional terms, ah under additional terms, it says we would like the butcher block Island. We would like the palm trees. We would like the the master bedroom to be painted. We want the new faucets and the master bathroom. and there were like two or three other things. These are just the things I remember.
00:15:29
Irelynn Zurflueh
Mm-hmm. And I'm like, I'm looking at this, this offer and I'm thinking, how in heaven's name, where did this come from? Called the seller. And let me tell you, the seller's husband was furious, furious. Because we, we used to present offers in person.
00:15:47
Irelynn Zurflueh
And so we were at the dining room table and I presented the additional terms. nom And the husband is sitting there going, how did they know all this information? And he looked at me and he said, did you say, I didn't even know. And then the wife goes, oh, I walked them all through. the property and I told him everything that we were going to do, honey.
00:16:03
Irelynn Zurflueh
And I'm thinking, oh no, we did not. We did not sell the property to that buyer. Did you sell it to somebody else? We did. But unfortunately- The wife said, I'm not going to talk to anybody anymore. Husband said to his wife, you are not to be in the property when the showings happen, period, end report.
00:16:22
Irelynn Zurflueh
Well, that's definitely the best way to go about is to just go take the dogs for a walk, go sit in the car. Don't be freaky. They don't go sit in the garage in the car and like do all these. Don't be freaky. drive around the block. Or don't keep walking your dog in front of the house.
00:16:37
Irelynn Zurflueh
Because that only, that ah applies to presentation. Correct. Right? You want the buyers to have, you want cookie smells. Someone just made some cookies with some candles burning. You want the house to be pristine.
00:16:51
Irelynn Zurflueh
i mean, I have a timeout. Why got timeout? Because one of my sellers, actually multiple sellers, and this isn't just a one-time thing. The thing that Max just said, cookies and getting candles going.
00:17:04
Irelynn Zurflueh
Oh, sellers go overboard sometimes. it and And buyers are sensitive to smells. And the first thing they think of when there's too many smells is what? What are you covering up? What are you covering up?
00:17:16
Irelynn Zurflueh
So I... Well, I meant only just make it smell nice. Yeah. I guess I'm not trying to,
Tips for Preparing a House for Sale
00:17:22
Irelynn Zurflueh
you know... What I would always tell my sellers when they would bring that up, oh, i'm going to make cookies every time they're showing. I'm saying, yeah, rather than making cookies, why don't you take a little ah pine saw or what's that purple stuff? Fabulosa?
00:17:35
Irelynn Zurflueh
dilute in a bucket, and then just go through and wipe down some of the counters or your countertops or, you know, your bed, your end tables in the bathroom. And then that way, when the showing happens, it doesn't smell like you're covering anything up. It smells clean. That's fine.
00:17:52
Irelynn Zurflueh
Clean and fresh. That's a little trick I just shared. A little Jenny trick? A little Jenny gem. A little Jenny gem for you. Well, I just know showing houses for years.
00:18:03
Irelynn Zurflueh
If you go to a house that has a little odor to it, clothes aren't put away, the beds aren't made, And then you go to a house that everything's nice. Maybe there's a little music playing, smells good. it's just such a different experience. So present presentation is really key. Now, Jenny, we sold we've sold a couple of houses, our own personal houses. And Jenny, it's ah pretty annoying because we're not allowed to to live in our house when it's for sale.
00:18:28
Irelynn Zurflueh
She just locks us down. She just basically says, just keep your hands over on your lap and don't touch anything until we sell the house. We went on a vacation once. We got a VRBO. And the owner of the BRBO called us, I kind of BRBO called us, they say Verbo.
00:18:45
Irelynn Zurflueh
They do say Verbo, but it's vacation rental bio. The owner of this place called us. We were there for about
Humorous Real Estate Anecdotes
00:18:50
Irelynn Zurflueh
a week and a half. it was over Christmas. And he said, hey, I've got a potential buyer that wants to come to see the house. Would you mind if we can do that?
00:18:58
Irelynn Zurflueh
And I'm thinking, okay, fine, we'll open the door. Forget about it. Jenny went into realtor mode. Absolutely. This owner had no idea. She went into realtor mode. We had to all clean up, put all our stuff away. You know, when you're on vacation, you got stuff shrewd all over the place. No, no, we had to put everything away, put the drawers in. and I was like, oh, my gosh. That house looked so good. yeah And if I'm not mistaken, he sold it.
00:19:18
Irelynn Zurflueh
Well, he probably did. no I thought that's what you told me. i don't know. Well, anyways, it it was crazy amazing. And when they were walking through the property, the realtor did call us back and he thanked us because he said it showed so well. And then that's when I disclosed, well, I'm actually ah Las Vegas realtor, have been since 1993.
00:19:36
Irelynn Zurflueh
No, you're the queen. You're the queen of presentation. And I wanted to make sure that we gave you the best shot at selling that property. Because that was listed at like 1.3 or something. Something like that. It was right on the ocean. It was gorgeous.
00:19:48
Irelynn Zurflueh
That was beautiful. Anyway, the point was you're the master of preparing properties. And the reason why I'm the master is because I have seen so many episodes and actual experiences where just a little bit of work put money in my seller's pocket.
00:20:05
Irelynn Zurflueh
Just a little bit of work. When we bought our first home on Guillem Hill Street. Yep. Remember that house? I do. ah We went to look at the property and we went throughout and the people's personal property was around. And I'm not one of those guys that says get all your personal property out of the way, but do the best you can to not have clutter.
00:20:24
Irelynn Zurflueh
These people had photos. of a bachelor party that had happened. Yeah, i remember. They were like pornographic. I remember. Right. So you got to be sensitive to what your buyers might see when you're going to have them look at a house and don't have naked photos laying around of the people.
00:20:41
Irelynn Zurflueh
So I had a property where there was, I think it's called a there's a certain name for it and i wish I knew it. But before you get married, you do like a lingerie. Boudoir. A boudoir shoot. I think that might be. Okay.
00:20:55
Irelynn Zurflueh
And this, yeah, so in the master or the the primary bathroom, ah going into the toilet area, so there's like a little hallway, there was a beautiful, and I'm talking big, big, big photo.
00:21:08
Irelynn Zurflueh
um oil painted. Like the wife or something? the wife the woman Of the wife. ah Probably about 15 years earlier when they got married and she was pretty exposed. i mean it was It was lingerie, but very exposed and in quite a few areas.
00:21:22
Irelynn Zurflueh
So I innocently, as I'm walking through getting the home ready for the market, I said, and you you probably want to take down that photo that as you're going into the toilet area And she goes, oh, no, I love that photo. And I go, but you do realize that there's going to be strangers that are going to see that.
00:21:41
Irelynn Zurflueh
And she goes, my body doesn't look like that now. And I'm super proud of my body there. So they want to look, I don't mind. and I'm like, sounds good to me.
00:21:52
Irelynn Zurflueh
Fine. Real estate's a funny deal. You you come across a lot of funny stuff. Real estate is fun. you sell that house? Oh, yeah, absolutely. Real estate's very fun. last thing I want you to tell us about, and Very brief because it's just funny. It's got nothing to do with reality TV or anything we're talking about
Value of Realtors in Negotiations
00:22:09
Irelynn Zurflueh
here. Okay.
00:22:09
Irelynn Zurflueh
But I believe you listed a house. Oh, no. I believe you sold a house to a buyer. i know what you're going to You sold a house to a buyer and then that they happened to be watching an adult film. Awesome. The buyers of the film.
00:22:24
Irelynn Zurflueh
Or buyers of the house. Buyers the house. And I think they were watching the film and it was being filmed in the house that they currently lived in. Is that right? Yes. The one that we sold them. That's right. With the furniture, Max. oh this Was it a furnished house they bought? The living room had gorgeous white leather sofa that my buyer just loved. Loved that.
00:22:43
Irelynn Zurflueh
we included it as oh like to just stay there. They did a little separate transaction for personal property. But then, yeah. And when they when they called dad and I, because dad and I were partners at the time, and we just, we couldn't believe it.
00:22:56
Irelynn Zurflueh
So yeah, they they're their home was famous on an adult industry film. Did they want to move right away or no? they was They just laughed at it. They laughed at it and they said, boy, if I had known that, I would have really, really cleaned that leather sofa. Yeah, you would have done a better inspection on that one for sure.
00:23:14
Irelynn Zurflueh
And then later on... because we keep friends, we we always stay in good communication with our clients. late Years later, ah they said to dad, they're like, if we put this on the market, do you think we could advertise that, that it's actually a movie home?
00:23:28
Irelynn Zurflueh
And my dad's like, I don't know about that. was fun. Those are fun. The things you come across in real estate really are crazy. But bottom line is, listen, price your home right, present it properly. If you're a realtor out there and you're listening, don't break your client's confidentiality and their trust.
00:23:45
Irelynn Zurflueh
And in negotiations, don't tell them anything. Let them say less, say less. I've always heard that the person who speaks first in a negotiation loses. yeah And who else loses in a negotiation?
00:23:58
Irelynn Zurflueh
Jennifer? I don't know. How do you win a negotiation? You don't care. You don't care. Don't care about the outcome. It's hard because it's very emotional when you sell your house, when you're buying a house.
00:24:09
Irelynn Zurflueh
But if you can just clam up and go, no, $4, $4, $4.50. But that's why realtors are so valuable because we are the middle person that has no attachment, no emotional attachment. Sure. So being in the negotiations, we actually have the upper edge because we really don't have that emotional connection. as long as your clients listen to you.
00:24:29
Irelynn Zurflueh
that True that. Because they have to. That was a
Podcast Conclusion
00:24:32
Irelynn Zurflueh
great show. We've got touched on some pretty good topics and we're going to be back again very shortly. So come back for our next episode of Realtors Keeping it Real on Thoughts for Rent.
00:24:44
Irelynn Zurflueh
And if you know anyone that would be interested in hearing this podcast, please share it with them. And then as always, subscribe because we drop once a week and we would love to make sure that our listeners get to hear all our fun stories and the knowledge that we share.
00:24:59
Irelynn Zurflueh
I'm Max Zeriflu, and you just heard the wisdom and knowledge of at Jenny McKenna. The queen. Have a great day.