In this solo episode of the Sales Maven Show, host Nikki Rausch tackles a topic every business owner faces but few like to talk about: harsh feedback.
Whether it’s an offhand comment online or unsolicited criticism from someone who isn’t your ideal client, knowing how to handle negative feedback is a crucial skill for any entrepreneur. Nikki shares practical strategies to navigate tough comments confidently and grace, without letting them derail your progress.
This episode explores:
How to determine whether feedback is worth your energy
What to do (and not do) when someone criticizes your content or business
The importance of focusing on your ideal audience
Smart ways to repurpose content that’s received pushback
Real-life examples of how Nikki has dealt with critical responses
If you've ever felt discouraged by a comment or questioned whether you should keep showing up, this episode reminds you of your value and keeps you focused on serving the people who matter most.
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Timestamps
00:43 – Welcome to the Sales Maven Show
01:06 – Facing criticism as a business owner
03:12 – Processing feedback with clarity
05:25 – How (and when) to respond
08:06 – What to do with unsolicited advice
19:34 – Final encouragement for moving forward
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Nikki Rausch
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To download free resources from Nikki: www.yoursalesmaven.com/maven