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HELEN LYON TEST image

HELEN LYON TEST

Paul Gardner's Show
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4 Plays2 months ago

Helen and Paul talk about all things Qiara

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Transcript

Morning Routine Musings

00:00:00
Paul Gardner
So the boys, we rarely use the video one. We just use the audio one. It's three of us and it's five o'clock in the morning.
00:00:04
Helen Lyon
Yeah. ah
00:00:06
Paul Gardner
They're wearing, but if they're wearing.
00:00:08
Helen Lyon
Or you. Have
00:00:10
Paul Gardner
No, no, I get dressed. I always get dressed. You know that I get dressed.
00:00:13
Helen Lyon
it
00:00:13
Paul Gardner
First bang, have show. I get dressed.
00:00:14
Helen Lyon
a shower and dressed, ready for the day.
00:00:16
Paul Gardner
I get dressed. Ready for the day at 5 a.m.

A Show in Review: Tragedy or Comedy?

00:00:19
Paul Gardner
Wasn't that awful, that show?
00:00:20
Helen Lyon
oh my gosh.
00:00:24
Helen Lyon
i As I said, it was a tragedy. It was not comedy. It was it was not a comedy it was a tragedy.
00:00:30
Paul Gardner
It looked to me like a psychologist who said to one day, listen, you've got to get all this off your chest, honey, you know.
00:00:35
Helen Lyon
Yeah.
00:00:35
Paul Gardner
You've got to go do something. Oh, okay, I'll go and tell the world about it.
00:00:39
Helen Lyon
And I tell you what, she's not she's not getting too many blokes out of the audience unless they're stalkers.
00:00:45
Paul Gardner
Oh, yeah, oh, no,
00:00:45
Helen Lyon
you run You'd run for the hills, wouldn't you?

The Commute Chronicles

00:00:48
Paul Gardner
no, no, she's not.
00:00:48
Paul Gardner
Oh, no, she's not. No, no.
00:00:50
Helen Lyon
I mean, pretty girl, but... And and and kind of... But nuts.
00:00:57
Paul Gardner
complete nah nah nah that bloke who's been there two nights in a row he's even been crazier what time did you finish up
00:01:01
Helen Lyon
Yeah, yeah, yeah, he's a stalker.
00:01:06
Helen Lyon
Oh, I didn't. I left not sin after soon yourself.
00:01:10
Paul Gardner
I had enough
00:01:10
Helen Lyon
I just went went home. And, of course, they'd closed off Lonsdale Street, which I didn't realise, and Ubers kept on cancelling. So they closed off Lonsdale Street just at Russell Street. So i had to... I walked up and got an Uber in the end, came home, made myself a toasted sandwich and went to bed. Yeah.
00:01:28
Paul Gardner
I got a tram, so I walked down and got a tram.
00:01:31
Helen Lyon
Yeah.
00:01:33
Paul Gardner
As soon as Shireen goes, oh, we're going to have for dinner. I go, no, I'm not doing that. I'm definitely going home.
00:01:38
Helen Lyon
Oh, in Brighton they were going out for dinner. That be good.
00:01:41
Paul Gardner
Fantastic.

Socializing Woes

00:01:42
Paul Gardner
What a shame I didn't think of that idea.
00:01:42
Helen Lyon
yeah Even better.
00:01:45
Paul Gardner
No, no, no. It was a strange place and strange act and strange people.
00:01:50
Helen Lyon
oh
00:01:52
Paul Gardner
Apart from that.
00:01:53
Helen Lyon
Well, it's funny because I just thought to myself, oh, my God, how unused to am i to being in a room full of people that I don't know making small talk?

Kerry Group Communication Breakdown

00:02:02
Helen Lyon
It's just like, kill me now.
00:02:03
Paul Gardner
Yeah, was I was done a bit with that till the day.
00:02:06
Helen Lyon
ah kill her Kill me now.
00:02:08
Paul Gardner
Hey, so where are with Kerry Group?
00:02:11
Helen Lyon
Yeah, so, well, I have had no response from anybody. I mean, I'll try and call and today.
00:02:22
Helen Lyon
And then, of course, the person in Spain who's the quality manager, auto response was, I'm in an audit till Thursday.
00:02:32
Helen Lyon
But I do know that they'd um that Jenny Tan from Singapore had been in touch with the team in Australia in Spain.

Sodium Chloride Product Issues and Financial Implications

00:02:44
Helen Lyon
I'm going to send, I've done so done a bit of research around what happens when you take, I reckon there's definitely a problem with the sodium chloride. This this problem started when they took it out, yeah?
00:02:55
Helen Lyon
And combine that with the problems with our guys over mixing it and it's just been a recipe for absolute disaster.
00:03:03
Paul Gardner
Just on the, just sticking with Kerry though, and if I read your email right, you sort of, we're sort of blown 27 grand.
00:03:10
Helen Lyon
Yep.
00:03:11
Paul Gardner
So we're asking that then for the 27 grand or like, well, just give us 27 grand's worth of stuff for nothing.
00:03:13
Helen Lyon
Yeah, absolutely.
00:03:18
Helen Lyon
Well, I've got an invoice that's due in April for about $50-something thousand. dollars So I'll be seeking to have it applied to that.
00:03:27
Paul Gardner
Okay. Yeah, knocked 27 off.
00:03:27
Helen Lyon
I'm not paying it and then getting it back.
00:03:28
Paul Gardner
Yeah. What happened to that bloke that came out? He's the boss guy.
00:03:33
Helen Lyon
ah Olivia, so here's the one I've been copying.
00:03:34
Paul Gardner
Yeah.
00:03:36
Paul Gardner
I've heard from him.
00:03:38
Helen Lyon
oh well, no, sorry, that's not true. He replied to me and said he's getting Jenny Tan to, um because she's she's responsible for product quality, so he's getting her to, so that was a week or so ago.

Transport Troubles and Quality Concerns

00:03:53
Helen Lyon
um i do know that um Spain's been in touch with our lab here. asking them to do some some tests on some other things. But when I've gone and done a little bit of research, and um kath I spoke with Kath yesterday, I said, it look, I actually basically put into AI, what happens, what's the potential if you remove sodium chloride um from a probiotic prior to freeze drying, and it came out with all of these potential issues, which is kind of what's happening.
00:04:25
Helen Lyon
And wait ah when Cathy's spoken to both um ah the SACO people and to our new manufacturer, because he used to, the company that they worked for, sorry, that he used to work for, used to ferment probiotics, he said the same thing.
00:04:25
Paul Gardner
Yeah, it's good.
00:04:45
Helen Lyon
Oh, this this is what happens when it's frozen and refrozen and all sorts of stuff. So that

Salt Removal Debate and Product Stability

00:04:51
Helen Lyon
that that could be it.
00:04:52
Paul Gardner
So why would they take why would they take salt out?
00:04:52
Helen Lyon
Yeah.
00:04:54
Paul Gardner
Why would they do that?
00:04:55
Helen Lyon
I'm going to ask Jose why. Well, they said to improve stability, but from what ah' I'm seeing, you see, they may not be seeing it in other places in the world because mostly they sell less as food grade and people probably are just taking whatever's on their certificate of analysis, whereas here we're obviously...

Strategic Options: Kiara and Market Opportunities

00:05:16
Helen Lyon
And...
00:05:18
Helen Lyon
and
00:05:21
Helen Lyon
So we've eliminated the transport as an issue because sometimes it was getting hot. But it appears to be... So if they freeze it and then... ship it Because they say it doesn't really freeze, like hard, you know, it's because it's granulated as such.
00:05:38
Helen Lyon
So they said it doesn't actually freeze like a block because that's when you've got water in it. But um when it's sent over here, it's it was it started at minus 15.
00:05:50
Helen Lyon
So that's frozen, yeah?
00:05:53
Paul Gardner
Yeah. ye
00:05:54
Helen Lyon
um And arrived at, I think, I can't remember what it was, but it was within the specification
00:06:02
Helen Lyon
Then we pop it in a freezer before it gets sent to the lab. They have to thaw it in order to... So if it's been frozen and actually thawed in transit and then frozen again, you know, is this causing an issue? Because the yeah
00:06:19
Helen Lyon
ah the... yeah You know, we're sending sealed bags. At one stage they were putting it down to our sampling technique, you know.
00:06:29
Helen Lyon
so
00:06:29
Paul Gardner
Well, I I don't know. I don't know. just don't know. mean, clearly they have to pay us with their fucked it up, obviously.
00:06:35
Helen Lyon
Yeah. So my issue now is that, so I've got Chiara Infant going into production, i hope, today. the pregnancy and breastfeeding sachets should be delivered here today, all being well if they if they did what I asked around um sending these samples for testing in a timely manner.
00:06:57
Helen Lyon
ah I'll check that out with Cathy as to whether that happened, because they've got to get the results by Monday.
00:07:06
Paul Gardner
Can I tell you, the more discussions we have on this, the more I'm really warming towards Alan's idea of selling it to the Chinese.
00:07:11
Helen Lyon
Yeah, yeah, got a chat here, yeah.
00:07:14
Paul Gardner
Although when you worked it out, it wasn't much money for you, is it? For the effort you put into it.
00:07:18
Helen Lyon
No, no.
00:07:19
Paul Gardner
So I guess the question for me is...
00:07:22
Helen Lyon
Well, and and also, is OCP going to be happy getting, they'll get their loan back, but they'll get less back than they put in?
00:07:23
Paul Gardner
um of
00:07:28
Paul Gardner
Well, the question for me is... If we, um mean, of obviously HL26 is the prize now, right? Okay, it's easy.
00:07:35
Helen Lyon
Yeah.
00:07:36
Paul Gardner
But the other one, if we if we, we're going to have any of marginal improvement to Kiara. you know Okay, we'll reduce that reduce the cost because we're going to provide supply ourselves.
00:07:46
Helen Lyon
and and we And we do need um we need other products.

Kiara's Financial Landscape

00:07:51
Helen Lyon
I mean, we should have had other products by now, but when you're completely buried in trying to make the one stupid product you've got work...
00:07:51
Paul Gardner
Yeah.
00:07:59
Paul Gardner
what What in your wildest dreams, what do you think Kiara could generate from revenue number?
00:08:10
Helen Lyon
fifteen million
00:08:11
Paul Gardner
What's it do now?
00:08:12
Helen Lyon
not not here you'd have to be that'd have to but be some exports
00:08:13
Paul Gardner
What's it do now here?
00:08:15
Helen Lyon
in there
00:08:16
Paul Gardner
Three? Yeah. Okay.
00:08:17
Helen Lyon
It does around just under three, 2.6 or something like that.
00:08:20
Paul Gardner
yeah yeah
00:08:21
Helen Lyon
And that's been that's been with two years of product problems, yeah?
00:08:22
Paul Gardner
like okay so
00:08:26
Paul Gardner
Okay, so with our product problems, it's so say a three and a half, yeah? So if we so smash it out of the park, what are we, five maybe?
00:08:31
Helen Lyon
Yeah.
00:08:33
Helen Lyon
Yeah. Five, yep.
00:08:34
Paul Gardner
Fucking lot a work for $5 million dollars revenue.
00:08:38
Helen Lyon
It's a fucking lot of work for five million bucks, I can tell you.
00:08:40
Paul Gardner
And on $5 million revenue, all things being equal, what would what profit would we make? Half million bucks?
00:08:46
Helen Lyon
Yeah. bit more.
00:08:49
Paul Gardner
Yeah.
00:08:50
Helen Lyon
It's a lot.
00:08:51
Paul Gardner
And you make 62% of half a million bucks. You're making 300,000 bucks.
00:08:57
Paul Gardner
It's the salary.
00:08:59
Helen Lyon
I wish it was my salary.
00:09:00
Paul Gardner
No, you know what I mean?
00:09:01
Helen Lyon
ah ah
00:09:01
Paul Gardner
As a CEO, that that's a CEO salary, really.
00:09:02
Helen Lyon
Oh, yeah, yeah, you yeah. Yeah, yeah.
00:09:05
Paul Gardner
So it's not like... um not not ah That's what I'm kind of getting to, you know? Like, I wonder...
00:09:09
Helen Lyon
Oh, sorry, that's 62% of that is and then of that goes to Linus.
00:09:09
Paul Gardner
Oh, that's right. Yeah, okay. So it's 150 grand. So in your wildest dreams, you're going to make 150 grand, personally.
00:09:20
Helen Lyon
Yeah.
00:09:23
Paul Gardner
It's not a work for 150 grand.
00:09:26
Helen Lyon
It certainly is.
00:09:27
Paul Gardner
that's That's domestic though.
00:09:28
Helen Lyon
And look, yeah.
00:09:28
Paul Gardner
Obviously, we can get overseas, think it's good too, I get it. Yeah,
00:09:31
Helen Lyon
And look, the only way to, as I said, you need to be able to export and need to be able to add some other products and maybe there's other products that you're bringing in from overseas that are already there and you're just labelling them, you know.
00:09:43
Paul Gardner
but we're light years away from that,
00:09:45
Helen Lyon
ah Look, you can turn that around quickly if you're not having to formulate

Investment Strategies and Stakeholder Returns

00:09:49
Helen Lyon
them yourself. You know what i mean?
00:09:50
Paul Gardner
Helen.
00:09:50
Paul Gardner
But and but but i know that, but just to be realistic about it, what we're to is we haven't got a stable key product.
00:09:50
Helen Lyon
You can turn it up. Yeah. It's not it's definitely not a this year thing.
00:09:55
Paul Gardner
It's not stable, you know.
00:09:58
Paul Gardner
No, no, no. So let's say, that's what I'm thinking that, you know, with all that in mind, if we construct a clever way with the Chinese that kept OCP happy too, which is like, we'll sell you X percent, but we'll take a clip of sales or something, you know, something like that.
00:09:59
Helen Lyon
Definitely not a this year thing.
00:10:10
Helen Lyon
Hmm.
00:10:19
Paul Gardner
And then that that was then the oath that whatever we sell it for, we just pay back Felix we pay back OCP.
00:10:23
Helen Lyon
Yeah. Yeah.
00:10:25
Paul Gardner
we just let We just live on the clip. It's something I've done enough. But I definitely, I don't want to sell a minority because they'll you'll never get the rest. I've done it. I know that because that's what I used to do.
00:10:35
Helen Lyon
Yeah. No, no, no.
00:10:36
Paul Gardner
and so That's what, that's Martin's source. We never paid in the full amount ever. He was in the end.
00:10:39
Helen Lyon
Yeah. Yeah.
00:10:41
Paul Gardner
Oh, it wasn't worth what we paid for it. You know, we'll give you this instead of that. You know, you think oh and most of the time, the poor bastards spent the money on the yachts and houses and holidays and they could.
00:10:45
Helen Lyon
yeah
00:10:52
Paul Gardner
What you mean? It's like, well, take it or leave it.
00:10:55
Helen Lyon
Yeah, no.
00:10:56
Paul Gardner
There must be some way. be some clever way we can get it, continue to get a clip on someone else doing the work. If
00:11:05
Helen Lyon
It's, um you know, it just shouldn't have to be this hard. and And to be honest, I mean, it it was always difficult, but not like it has been in the last couple of years, that's for sure.
00:11:19
Helen Lyon
You know, i didn't have I didn't really have to worry about...
00:11:19
Paul Gardner
cleared out the, how much is it are you personally?
00:11:21
Helen Lyon
There's a couple of years there where I didn't worry about manufacturing at all.
00:11:27
Helen Lyon
Me personally.
00:11:30
Paul Gardner
Like how much money you personally put in, cash in.
00:11:32
Helen Lyon
Oh, well, I haven't put in cash as far as... Yeah.
00:11:35
Paul Gardner
Okay, so it's sweat.
00:11:35
Helen Lyon
but my My personal has been has been more so more sweat in all of the years that I didn't get paid, yeah?
00:11:36
Paul Gardner
and
00:11:39
Paul Gardner
No, it's okay. that No, I'm just trying to figure out if there's another line. So I think Linus hasn't put in money, and i assume.
00:11:45
Helen Lyon
No.
00:11:46
Paul Gardner
So basically, Felix and OCP and mop up the pay them back and mop up the small ones, isn't it?
00:11:46
Helen Lyon
No.
00:11:53
Paul Gardner
That's kind of want to do. Get rid all the small ones.
00:11:57
Helen Lyon
Yeah.
00:11:59
Paul Gardner
and somehow stay in the game but not be exposed. Somehow.
00:12:04
Helen Lyon
So the other thing is the um oh with it with the small ones, we'd probably have to give them the option of um staying in the ah new business or getting out.
00:12:16
Paul Gardner
No, no, no, get them out.
00:12:17
Helen Lyon
Just get them out.
00:12:17
Paul Gardner
Don't tell them. Just buy them out.
00:12:19
Helen Lyon
Yeah.
00:12:21
Paul Gardner
Just buy them out. Let me stop this now. We can keep talking.
00:12:25
Helen Lyon
Thank you.
00:12:26
Paul Gardner
that science stopp quite