Jim McDonald and Jeff Steadman sit down with Mike Reiring of RSM at InfoSec World 2025 to explore how managed service providers are reshaping IT and identity operations. They dig into the differences between MSPs and MSSPs, how to choose the right partner, and how AI is transforming help desks, problem management, and security monitoring. The conversation closes with a fun dive into Mike’s passion for photography and how creativity ties into continuous learning in tech.



Connect with Mike: https://www.linkedin.com/in/mreiring/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com



Chapters

00:00 Intro – Live from InfoSec World 2025

02:00 Meet Mike Reiring of RSM

04:30 Evolution of Managed Service Providers

06:30 Shared Accounts, Identity, and Security Maturity

09:00 Vendor Gaps and Federated Access Challenges

11:30 What Makes a Good MSP Partner

13:00 The Cost and Effort of Changing Providers

16:30 MSP vs MSSP – Key Differences

18:30 Coordination Between Managed Providers

21:30 Top 3 Questions to Ask Your MSP

25:00 Identity Ownership: IT or Security?

27:30 Licensing, Active Directory, and Hidden Accounts

30:00 RFP Challenges and Procurement Pitfalls

32:00 Measuring Risk and Reducing Identity Exposure

34:30 Vendor Management and Shadow IT Risks

35:00 How AI Is Transforming MSP and MSSP Operations

38:30 AI, Problem Management, and the Future of Help Desks

42:30 Photography, Creativity, and Continuous Learning

48:00 Closing Thoughts and IDAC Outro



Keywords

IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Mike Reiring, RSM, InfoSec World 2025, Managed Service Provider, MSP, MSSP, AI in Cybersecurity, Help Desk, Identity Management, Managed Identity, Partner Transparency, IT Outsourcing, Risk Reduction, Problem Management, Active Directory, DaVinci Resolve, Photography in Tech, Identity Governance, Cybersecurity Podcast

#387 - InfoSec World 2025 - Trust, Transparency, and Technology: Building Better MSP Partnerships

In this episode of the Identity at the Center podcast, hosts Jeff and Jim broadcast from InfoSec World 2025, sharing lively discussions on identity management, AI security, and identity's evolving role in information security. They are joined by Ross Young and G Mark Hardy, co-hosts of the CISO Tradecraft podcast, who share their journeys into cybersecurity, illuminating how identity intersects with cybersecurity topics like deep fakes, AI implications, and non-human identities. The conversation also covers practical advice for securing budget approvals for identity projects and speculations on the role of AI in cybersecurity's future. The episode wraps up with each guest sharing personal ideas for potential new podcast ventures.



The CISO Tradecraft podcast: CISOTradecraft.com [http://CISOTradecraft.com]

Connect with Ross: https://www.linkedin.com/in/mrrossyoung/

Connect with G Mark: https://www.linkedin.com/in/gmarkhardy/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com



Chapters

00:00 Introduction and Welcome

00:16 Live from InfoSec World 2025

00:52 Shoutouts and Day Jobs

01:37 Meeting Ross and G Mark from the CISO Tradecraft podcast

02:22 Ross's Journey into Cybersecurity

04:24 G Mark's Cybersecurity Career Path

07:44 Top Concerns for CISOs Today

09:53 The Role of Identity in Cybersecurity

16:18 Challenges and Trends in Identity Management

24:33 Pitching Identity Projects to CISOs

32:21 The Role of AI in Automating SOC Operations

33:23 AI's Impact on Developer Efficiency

35:48 The Future of AI-Assisted Coding

37:42 Challenges and Opportunities in AI and Cybersecurity

39:46 The Importance of Human Expertise in AI Development

48:17 The Role of Identity in Information Security

49:44 Introduction to CISO Tradecraft Podcast

55:24 Podcasting Tips and Personal Interests

01:00:48 Conclusion and Final Thoughts



Keywords:

Identity at the Center, IDAC, CISO Tradecraft, InfoSec World 2025, cybersecurity leadership, identity security, IAM, AI security, Jeff Steadman, Jim McDonald, Ross Young, G. Mark Hardy, InfoSec, CISOs, cyber career development, non-human identity, deepfakes, security automation

#386 - InfoSec World 2025 - CISO Tradecraft for IAM

This episode is sponsored by Nexis. Visit nexis-secure.com/idac to learn more.



In this sponsored episode of *Identity at the Center*, host Jim McDonald sits down with Dr. Heiko Klarl, CEO of Nexis, to explore how the company is advancing authorization governance for modern enterprises. Dr. Klarl explains how Nexis builds visibility and control across fragmented identity landscapes and why “better together” is the right strategy for enterprises with multiple IAM systems.



They discuss the emerging Identity Visibility and Intelligence Platform (IVIP) category, the value of automation and remediation in governance, Nexis’s unique “health check” service, and their ISPM capability that helps clients identify unnecessary access—and even save on software licensing.



Learn how Nexis integrates with IGA and PAM tools, streamlines application onboarding, and helps customers measure the real business impact of their identity programs.





Connect with Heiko: https://www.linkedin.com/in/heiko-klarl/

More about Nexis: https://nexis-secure.com/idac





Connect with us on LinkedIn:



Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/



Visit the show on the web at idacpodcast.com





Chapters

00:00 Introduction and Sponsor Message

00:42 Meet Dr. Heiko Klarl, CEO of Nexis

01:29 Dr. Klarl's Journey into Identity and Access Management

03:09 What Does Nexis Do?

05:00 Challenges in Authorization Governance

06:43 The Importance of Visibility in Identity Systems

08:23 Nexis' Role in Enhancing Existing IAM Investments

10:05 The Concept of IVIP and Its Relevance

21:48 Nexis Platform Capabilities

23:24 The Health Check: A Deep Dive

27:22 Understanding Health Check Costs

28:27 Exploring ISPM and License Management

32:09 How Nexis Integrates with IGA Systems

34:11 Application Onboarding and Compliance

36:38 Measuring Value and Success with Nexis

43:10 Global Reach and Market Focus

45:02 Connecting at Conferences

46:49 Visiting Germany: Recommendations and Insights

50:17 Final Thoughts and Resources





Keywords

IDAC, Identity at the Center, Jim McDonald, Jeff Steadman, Dr. Heiko Klarl, Nexis, Nexis Secure, NEXIS 4, authorization governance, role mining, role management, IGA, IAM, IVIP, Identity Visibility and Intelligence Platform, access certification, remediation automation, health check, ISPM, Identity Security Posture Management, license management, enterprise identity, compliance, visibility, identity governance, access review, Gartner IAM, EIC, KuppingerCole

#385 - Sponsor Spotlight - Nexis

Live from Authenticate 2025, Jeff Steadman and Jim McDonald sit down with the Cal Ripken of IDAC, Andrew Shikiar, Executive Director and CEO of the FIDO Alliance. Andrew shares exciting updates on the incredible progress of Passkeys, revealing that over 3 billion are now in use securing accounts. We discuss the key themes of the conference, including the ongoing arms race with AI in security and the critical role of identity verification. Andrew also unveils the new Passkey Index, an initiative to provide industry benchmarks for deployment success. Looking ahead, the conversation shifts to the FIDO Alliance's broadening focus on digital credentials and wallets, aiming to solve the usability and certification challenges that have held the space back. Finally, we hear about the global expansion of the Authenticate conference brand, with a new event launching in Singapore.



Connect with Andrew: https://www.linkedin.com/in/andrewshikiar/

Learn more about FIDO: https://fidoalliance.org/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com



Chapter Timestamps:

00:00:00 - Introduction to Authenticate 2025 Themes

00:02:50 - Welcoming Andrew Shikiar of the FIDO Alliance

00:04:00 - Andrew's Keynote: Passkey Progress and Future Goals

00:05:17 - Over 3 Billion Passkeys in Use

00:06:57 - Improving the Passkey User Experience (UX)

00:09:02 - Introducing the Passkey Index for Benchmarking

00:10:46 - The Growth of the Authenticate Conference

00:14:55 - FIDO Alliance's New Focus: Digital Credentials and Wallets

00:17:25 - Overcoming Hurdles in Digital Credential Adoption

00:20:03 - The Role of Major Stakeholders in FIDO's Success

00:23:05 - The Future of the Authenticate Conference

00:24:00 - Announcing Authenticate APAC in Singapore

00:25:07 - Global Differences in Passkey Adoption

00:28:19 - Closing Thoughts and FIDO Feud Recap



Keywords:

Andrew Shikiar, FIDO Alliance, Passkeys, Authenticate 2025, identity verification, digital credentials, digital wallets, passwordless, WebAuthn, user experience, Passkey Index, cybersecurity, authentication, mobile driver's license, multi-factor authentication, IDAC, Identity at the Center, Jeff Steadman, Jim McDonald

#384 - The FIDO Alliance's Next Frontier: Digital Credentials and Wallets

Live from Authenticate 2025, Jeff Steadman and Jim McDonald sit down with Dr. Tina Srivastava, an IDPro board member and co-founder of Badge Inc., for a crucial discussion on the rapidly evolving landscape of identity and authentication.

Tina shares her insights on the conference, the evolution from physical hacks to sophisticated AI-driven threats like supercharged phishing, and the current challenges facing the industry. The conversation delves into the complexities of synced Passkeys, the critical vulnerability of account recovery processes, and the slow pace of regulation in keeping up with technology.

As a board member for IDPro, Tina highlights the immense value of the practitioner-focused community, the supportive culture within its Slack channels, and makes an exciting announcement about the creation of new member-driven committees to shape the future of the organization. They explore the concept of the "AI arms race" and why identity professionals cannot afford to wait for the next big thing, emphasizing that collaboration and information sharing through communities like IDPro are essential to staying ahead of adversaries.



Connect with Tina: https://www.linkedin.com/in/tina-s-8291438a/

Find out more about IDPro: https://www.idpro.org/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com



Chapters

00:00 Introduction and Greetings

00:16 Highlights from Authenticate 2025

01:39 FIDO Feud Rematch Discussion

03:17 Guest Introduction: Tina Srivastava

03:46 Conference Insights and AI Challenges

06:16 Regulatory Environment and Passkeys

09:11 Phishing and AI Supercharged Attacks

12:28 QR Codes and Accessibility Issues

13:09 The Importance of Phishing Resistant Authentication

22:24 IDPro Community and Practitioner Support

25:18 Community Support and Engagement

26:26 IDPro's Role in Identity Events

27:48 Future Directions for IDPro

29:19 Introducing Committees in IDPro

30:39 AI and Identity Verification

37:07 The Importance of Information Sharing

45:35 Public Speaking and Personal Growth

50:58 Conclusion and Final Thoughts



Keywords

IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Tina Srivastava, IDPro, Authenticate 2025, Passkeys, AI, Artificial Intelligence, Cybersecurity, Phishing, Deepfakes, Authentication, Account Recovery, Biometrics, Identity and Access Management, IAM, NIST, Regulation, Identity Verification, Synced Passkeys, FIDO Alliance

#383 - Navigating Identity and AI with IDPro at Authenticate 2025

This episode is sponsored by HYPR. Visit hypr.com/idac [http://hypr.com/idac] to learn more.

In this episode from Authenticate 2025, Jim McDonald and Jeff Steadman are joined by Bojan Simic, Co-Founder and CEO of HYPR, for a sponsored discussion on the evolving landscape of identity and security.

Bojan shares his journey from software engineer to cybersecurity leader and dives into the core mission of HYPR: providing fast, consistent, and secure identity controls that complement existing investments. The conversation explores the major themes from the conference, including the push for passkey adoption at scale and the challenge of securely authenticating AI agents.

A key focus of the discussion is the concept of "Know Your Employee" (KYE) in a continuous manner, a critical strategy for today's remote and hybrid workforces. Bojan explains how the old paradigm of one-time verification is failing, especially in the face of sophisticated, AI-powered social engineering attacks like those used by Scattered Spider. They discuss the issue of "identity sprawl" across multiple IDPs and why consolidation isn't always the answer. Instead, Bojan advocates for a flexible, best-of-breed approach that provides a consistent authentication experience and leverages existing security tools.



Connect with Bojan: https://www.linkedin.com/in/bojansimic/

Learn more about HYPR: https://www.hypr.com/idac



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at idacpodcast.com [http://idacpodcast.com]



Chapter Timestamps:

00:00 - Introduction at Authenticate 2025

00:23 - Sponsored Episode Welcome: Bojan Simic, CEO of HYPR

01:11 - How Bojan Simic Got into Identity and Cybersecurity

02:10 - The Elevator Pitch for HYPR

04:03 - The Buzz at Authenticate 2025: Passkeys and Securing AI Agents

05:29 - The Trend of Continuous "Know Your Employee" (KYE)

07:33 - Is Your MFA Program Enough Anymore?

09:44 - Hackers Don't Break In, They Log In: The Scattered Spider Threat

11:19 - How AI is Scaling Social Engineering Attacks Globally

13:08 - When a Breach Happens, Who's on the Hook? IT, Security, or HR?

16:23 - What is the Right Solution for Identity Practitioners?

17:05 - The Critical Role of Internal Marketing for Technology Adoption

22:27 - The Problem with Identity Sprawl and the Fallacy of IDP Consolidation

25:47 - When is it Time to Move On From Your Existing Identity Tools?

28:16 - The Role of Document-Based Identity Verification in the Enterprise

32:31 - What Makes HYPR's Approach Unique?

35:33 - How Do You Measure the Success of an Identity Solution?

36:39 - HYPR's Philosophy: Never Leave a User Stranded

39:00 - Authentication as a Tier Zero, Always-On Capability

40:05 - Is Identity Part of Your Disaster Recovery Plan?

41:36 - From the Ring to the C-Suite: Bojan's Past as a Competitive Boxer

47:03 - How to Learn More About HYPR



Keywords:

IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Bojan Simic, HYPR, Passkeys, Know Your Employee, KYE, Continuous Identity, Identity Verification, Authenticate 2025, Phishing Resistant, Social Engineering, Scattered Spider, AI Security, Identity Sprawl, Passwordless Authentication, FIDO, MFA, IDP Consolidation, Zero Trust, Cybersecurity, IAM, Identity and Access Management, Enterprise Security

#382 - Sponsor Spotlight - HYPR

In this episode, Jim McDonald and Jeff Steadman are joined by Steve Rennick, Senior Leader for IAM Architecture at Ciena, for a wide-ranging discussion on the most pressing topics in identity today.

The conversation kicks off with a practical look at vendor demos, sharing best practices for cutting through the slideware and getting to the heart of a product's capabilities. From there, they dive deep into the complex world of Non-Human Identities (NHI). Steve shares his practitioner's perspective on why NHIs are such a hot topic, the challenges of managing them, and the risks they pose when left unchecked.

The discussion covers:

 * Why traditional IAM approaches fail for non-human identities.
 * The importance of visibility and creating a standardized process for NHI creation.
 * The debate around terminology: NHI vs. machine identity vs. service accounts.
 * The reasons for NHI's current prominence, including threat actors shifting focus away from MFA-protected human accounts.
 * Practical, actionable advice for getting a handle on legacy service accounts.
 * The emerging challenge of IAM for AI and the complexities of managing agentic AI.
 * The critical role of authorization and the future of policy-based access control.

Whether you're struggling with service account sprawl, preparing for an AI-driven future, or just want to run more effective vendor demos, this episode is packed with valuable insights.



Connect with Steve: https://www.linkedin.com/in/steven-rennick/

ARIA (Agent Relationship-Based Identity & Authorization) LinkedIn Post from Patrick Parker: https://www.linkedin.com/posts/patrickparker_ai-agent-authorization-activity-7335265428774031360-braE/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/



Visit the show on the web at http://idacpodcast.com



CHAPTER TIMESTAMPS:

00:00:10 - Introduction & The Art of the Vendor Demo

00:08:02 - Steve Rennick's Take on Vendor Demos

00:12:39 - Formal Introduction: Steve Rennick

00:14:45 - Recapping the Identiverse Squabble Game Show

00:17:22 - The Hot Topic of Non-Human Identities (NHI)

00:22:22 - Is NHI a Joke or a Serious Framework?

00:26:41 - The Controversy Around the Term "NHI"

00:30:24 - How to Simplify NHI for Practitioners

00:34:06 - First Steps for Getting a Handle on NHI

00:37:20 - Can Active Directory Be a System of Record for NHI?

00:45:08 - Why is NHI a Hot Topic Right Now?

00:51:19 - The Challenge of Cleaning Up Legacy NHIs

00:58:00 - IAM for AI: Managing a New Breed of Identity

01:03:33 - The Future is Authorization

01:06:22 - The Zero Standing Privilege Debate

01:10:39 - Favorite Dinosaurs and Outro



KEYWORDS:

NHI, Non-Human Identity, Machine Identity, Service Accounts, Vendor Demos, IAM for AI, Agentic AI, Authorization, Zero Trust, Zero Standing Privilege, Secrets Management, IAM Strategy, Cybersecurity, Identity and Access Management, Steve Rennick, Ciena, IDAC, Identity at the Center, Jeff Steadman, Jim McDonald

#381 - Beyond Human: Taming the Wild West of Non-Human Identities with Steve Rennick

In this episode of the Identity at the Center podcast, Jim McDonald interviews Sebastian Rohr, the Chief Troublemaker at Umbrella Labs. They discuss the evolution of identity management, the challenges of digital identity, and the importance of national ID systems. Sebastian shares his personal journey into the identity field, the impact of digital identities on individuals, and the challenges faced in developing countries regarding identity verification. The conversation also touches on the role of AI in identity management, the importance of community in the identity space, and the cultural significance of German Unification Day.



Connect with Sebastian: https://www.linkedin.com/in/sebastianrohr/



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/



Visit the show on the web at http://idacpodcast.com



Chapters

00:00 Introduction and Guest Introduction

05:13 Sebastian's Origin Story in Identity

11:00 The Evolution of Identity Verification

15:24 Challenges in Identity Verification Technology

20:13 The Importance of Birth Registration

26:58 Real-World Stories from Identity Management

32:30 Tips for Identity Practitioners

35:22 Finding the Right Balance in Digital Transformation

36:21 EUDI: The Future of Digital Identity

40:02 Addressing Bias in Identity Systems

44:11 The Impact of AI on Identity Management

52:20 The Rise of Identity Beer: Community and Connection

59:40 Celebrating German Unification Day



Keywords

identity, decentralized identity, digital identity, identity verification, national ID systems, AI in identity, identity management, global identity challenges, identity beer, German unification

#380 - Unpacking Bias and AI in Identity Systems with Sebastian Rohr

In this episode of the Identity at the Center Podcast, Eve Maler, founder and CEO of Venn Factory joins host Jim McDonald. They discuss the significance of identity in the corporate world; detailing Eve's new book aimed at educating CEOs on the importance of treating identity as a strategic asset rather than mere infrastructure. They explore concepts like the evolving role of identity in security, the increasing risks posed by AI and cybersecurity threats, and the potential for organizational paralysis without proper identity management. Eve emphasizes the need for cross-functional focus and strategic ownership of identity functions within companies. The episode concludes with insights into public speaking and preparation, providing listeners with practical advice and industry insights.



Connect with Eve: https://www.linkedin.com/in/evemaler/



Chapters

00:00 Introduction and Guest Welcome00:32 The Story Behind 'Venn Factory'02:09 Eve Maler's Book for CEOs04:42 The Importance of Digital Identity10:53 AI and Its Impact on Executives17:25 Organizational Challenges in Identity Management23:49 The Role of Identity in Organizations24:44 Escaping Organizational Paralysis25:08 Valuing Identities in the Digital Age28:13 B2B Identity Dynamics35:21 The Rise of Identity Security42:32 Public Speaking Tips and Lighter Notes



Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com

#379 - The Strategic Importance of Identity Security in Enterprises with Eve Maler

This episode of the Identity at the Center podcast delves into the complex topic of death and the digital estate (DADE). Jim McDonald hosts Dean Saxe, Heather Flanagan, and Mike Kiser, who discuss the importance of planning for digital assets after death, the cultural implications of digital identity, and the evolving role of technology in managing these assets. They emphasize the need for individuals to take proactive steps in documenting their digital estate and the challenges posed by varying legal frameworks and cultural perspectives. The conversation also touches on the future of digital identity in the age of AI and the ethical considerations surrounding it.

Episode Links:

Death and the Digital Estate (DADE) Community Group: https://openid.net/cg/death-and-the-digital-estate/

Connect with Dean: https://www.linkedin.com/in/deanhsaxe/

Connect with Heather: https://www.linkedin.com/in/hlflanagan/

Connect with Mike: https://www.linkedin.com/in/mike-kiser/

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com

Chapters

00:00 Introduction to Identity at the Center Podcast00:10 Introduction to the Death and Digital Estate (DADE) group03:07 The Role of Identity in Digital Estates06:01 Understanding Digital Estate and Its Components09:09 Community Groups vs. Working Groups in Standards11:59 The Importance of Digital Estate Management15:09 Cultural Perspectives on Digital Death18:12 Legal and Ethical Considerations in Digital Estates20:59 Future of Digital Estate Planning24:03 Conclusion and Call to Action31:33 Cultural Frameworks and Digital Estates35:12 The Importance of Protocols in Digital Estate Management39:30 Navigating Digital Wills and Estate Planning42:19 Challenges in Digital Recovery and Access45:18 Actionable Steps for Digital Estate Planning48:52 Personal Reflections on Digital Legacy50:57 The Future of Digital Remembrance54:25 Final Thoughts and Community Engagement

Keywords

digital estate, death, identity management, OpenID Foundation, digital assets, cultural perspectives, technology, legal considerations, AI, planning guide

#378 - Death and the Digital Estate (DADE)

Identity at the Center is a weekly podcast all about identity security in the context of identity and access management (IAM). With decades of real-world IAM experience, hosts Jim McDonald and Jeff Steadman bring you conversations with news, topics, and guests from the identity management industry. Do you know who has access to what? Want to join the conversation? Visit IdentityAtTheCenter.com or email us at questions@identityatthecenter.com

Jeff Steadman

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